Care givers Jonae and Jacqueline are so wonderful. Since they have started taking are of my mother…read moreI have had total piece of mind! They are professional , engaging and very hard working! I appreciate that they help my mother with all of her needs and then some!! I highly recommend Home Instead they have been so easy to work with. Brittany and Karen have made navigating my mother's care so easy!

Judith Lux's caregiver, Chloe, has been extremely beneficial and helpful in keeping Judith mobile…read moreand involved in the activities at her assisted living facility. Without Chloe's upbeat and engaging personality, Judith would spend all of her time in her room alone. Chloe also got Judith involved in piano lesson classes which she absolutely loves. As Judith's sister, I am very appreciative of Chloe's sincerity and help in all she does.

this is the WORST CAREGIVER COMPANY I HAVE EVER HEARD OF....I got referred by a friend that works…read morehere from bout a month ago ive been constantly gettin these client lists. im not racist & I'm also not bilingual, first of all everytime I called it's always a african or Mexican that can't speak or understand English I can't even understand what they are saying. I completed my 12Hour Training & I completed my 24Hour Training & I still haven't got a job.

The home health aide assigned to me is pleasant, but not proactive. I understand there some tasks…read morethat home health aides are prohibited from doing. However, there are many tasks that can be done within the boundaries of what home health aides can do. Forty-five minutes to an hour of work gets done to complete basic cleaning. After that, the home health aide spends the rest of the time sitting and fiddling with their cell phone. I have suggested to management that the home health aide should leave once all is done. I was told that wasn't possible. Well, I have groceries delivered, I can make my own simple meals, I can bathe myself, I'm not craving to have a companion to talk with, and I have to wipe up whatever I drop on the floor on the days the home health aide is not scheduled to be at my home. The home health aide should always be noticing as well as asking me what else can be done during the time at my home. I also have a concern with the home health aide wanting to do tasks other than the way I prefer. There was an situation where the trash can was being emptied before it was completely full. The home health aide insisted on taking it out until I said otherwise. I'm on a limited budget, which I have explained to the home health aide before. I can't keep replacing cleaning supplies constantly because the home health aide won't be mindful of the amounts being used. I often wonder what level of training is being given at the agency.

Thank you for your caring and professionalism during my Mother-in-Law final months. We received a…read morelot of help during the time when our family needed the most. Your staff was very nice and kind to our Mom and we really appreciate everything you had done. Thank you!

Jenny Novy is absolutely amazing! She is completely motivated by helping seniors have a better…read morequality of life. I met Jenny when I was working to get an aunt and uncle's long-term care insurance policy reinstated after they let it lapse due to impairment. Jenny listened to our story and gave me great advice on how to move forward. Now that their policy is back in force, we plan to use Jenny's group for their in-home care. An extra bonus is that Jenny deals directly with the insurance company, making things easier for the families. Thanks for your help, Jenny!

BEWARE!! LivHome bought out Chicagoland Caregivers several months ago and ever since then, the…read morequality of service has been shockingly unacceptable. LivHome is aiming to be a corporate giant and capitalize on an aging population. What they "care" about is the bottom line: their profit. They've moved to a pricing structure that nickles and dimes the client. For example, if the caregiver helps the client make a phone call, then they must note it and charge for it. If they help the client with walking, then again, they charge extra. In addition, they are bullying and lying to long-time caregivers by saying they are not allowed to work extra hours, even if their weekly cumulative hours are not excessive (approx. 45 per week). The reason? Because they don't want their caregivers becoming too close to the client because they then run the risk of losing the caregiver. I've NEVER received a call from a supposed "care manager" or "care coordinator." Take my advise: go with another agency or hire a private caregiver. You'll undoubtedly receive much more compassionate service at a lower price.

I hired LivHome for care giving services upon my discharge from a skilled nursing facility. They…read morewere one of three services recommended to me by the nursing facility. I also knew someone involved with the organization. The care manager came out to visit with me and reviewed their services and my situation. I was told I would have to pay a higher rate because of my condition and that I have a cat. I was told there would be no problem with anything I was asking for including transferring. We discussed the type of caregiver I would need given my size. Again, I was told it was no problem. In 3 months' time, I had 5 caregivers. They included one that put her television watching ahead of helping me, one that cleaned the carpet by sweeping it with a broom and watching the dryer as the laundry finished, and one who told me up front she wanted a live-in position. I never requested a change; I always tried to work with them. The care manager always made excuses for the caregiver. It appeared to me that they were more concerned with fitting the caregiver's requests and schedule than the client. They made it seem that my request for someone to be proactive was very unusual. Furthermore, every time the care manager had to visit me, call me or work on my case, there was a $110 charge. The last caregiver I had was very good but she had just started working in the office so her hours were limited. There was one time I went 3 weeks without service. I asked the care manager what the problem was. He said it was a combination of 3 things: the # of hours I wanted (4 hrs. per week), my location (5 miles from their office) and the fact that I have a cat. All of the caregivers I had with the exception of the last all lived on the South or West side of the city. The final straw came last week when I was hospitalized for 2 days. I called the care manager to tell him what was going on and that I would need someone upon my discharge and going forward for about a week until I got my strength back. He said no problem and that he would call me daily. I called him the next day as soon as I found out I was being discharged. He sounded annoyed that I was calling so late for services. He was able to confirm my regular caregiver but no one called to tell me this or what time she would be here. During her visit, I asked who would be here the next day. She looked at me dumbfounded and said no one. I was told they worked on it all night but couldn't find any one. I was very frightened because I was extremely weak and alone. Furthermore, the caregiver the night before had locked the door despite my several instructions to leave it unlocked and she had left my transfer board out of my reach. I found out later that the care manager had spoken to one of the people I listed on my application about my situation. He spoke to him without my knowledge and told him more about the situation than he told me. I could understand if I was elderly and wasn't in my right mind but I'm young and am fully aware of what's going on. I felt very betrayed. He told the person he had no hard feelings. Well, that makes one of us! I would only go with them if you live South or West of the city and you want to be nickeled and dimed for the services. There are much better services out there who deserve your business.

I worked at this company for one weekend only- I initially applied for a full-time position- I have…read more8 years of experience as a personal caregiver- I recently moved from Minnesota and was seriously seeking new employment- right home wages are a joke - they care nothing really for their employees- Human resource consists of one person who shows partiality with former employees- they assigned you work (test) to take home without pay and use the excuse of " you all took too long during training so take the test at home right at home will keep you right in dept -because you won't have enough to live off of - they off pay in advance because their pay rate is not enough to live off of- they pay every two weeks - they give full-time hours to the wrong persons - showing favoritism

Right at Home has been wonderful for us! The caregivers have all been great with my mom. The…read morebiggest things is that the coordinators and supervisors have done an outstanding job which keeps things on track. Super responsive to emails and work hard to take care of their employees' needs which then gives my mom great care. Thanks so much R@H team!

Very poor communication. Health providers do not fulfill commitments made, would not recommend.read more

Have had a great experience with them helping me as I rehabilitate from a torn biceps tendon. Mish,…read moreJewel and Nelly are outstanding and truly invested in what they do.

Show up. This agency repeatedly scheduled appointments and didn't show up then claimed we needed…read moreto schedule more appointments "because insurance requires a discharge" even though the surgeon said the visits weren't needed. Run from these scammers!!!

I worked with Kerry at Senior Living Experts and her help made the process easy to navigate. We…read moreneeded to find an assisted living community for my father-in-law. Kerry asked a lot of questions to help narrow down our options. She recommended several places to help us determine what size/feel would work best for our situation. Kerry set up the appointments for our tours and checked with us to get feedback. Our timeline for moving needed to happen sooner than we thought, and Kerry helped keep us on track. My father-in-law is happy with his new home and we appreciate Kerry's help.

Several months ago I'd grown increasingly worried about my mom's safety at home. The day we were to…read morediscuss assisted living with her doctor, I found myself calling 911 and sending her to the hospital for what would be 51 days, sepsis, 2 surgeries & 2 rehab stints. Having her return home was no longer an option; which led me to quickly get to up to speed on senior living options,mostly on my own. I found her a place & moved her in all before her release. While I ensured her safety, I second guessed my decisions as she vocally struggled to adjust; it was a lot of change particularly for someone who rarely left her home. Almost 6 months in, a different set of doubts & worries took over. Did I make the right call, could she live somewhere more affordable, would she outlive her money, etc. I don't even recall what search term led me to Senior Living Experts, but I'm grateful. Rebecca listened to my story and made me feel less alone. She thought where my mom was at was the best option in terms of cost, desired location and care needs addressed, but would do the research and circle back. We also discussed the care she received currently and provided a few suggestions. As promised, Rebecca followed up and confirmed her initial assessment. Yes, I'll still worry about her finances, but I now have a better understanding of the landscape and what comes should her care needs increase. If I had a do over, I would have started with Senior Living Experts, they are amazing!

I had an excellent experience at this urgent care. From check-in to discharge, everything was…read moreefficient, organized, and patient-centered. The staff was professional, attentive, and genuinely kind.

Jim is very professional and skilled. He has a great demeanor and personality. His staff is very…read moreupbeat and professional.

annnette the RN was supposed to be here an hour and 15 minutes ago…read moreI called her twice and she's still an hour away

Thought I'd follow up to my "progress" 2 years post-op. Due to essentially NO PT provided by my…read moretherapist, Laurie, I started out deep in the hole when I was ready to go to PT out of my house. I had problems with range of motion, frozen tibia, etc. that could have been prevented if someone at Aspire cared. After my poor previous review, the head of Aspire/PT did call me to apologize but also defended that this was not typical. Well, if someone had cared enough to look into my complaints when I first called we wouldn't have needed a poor review. I suffered the results, not Aspire, even with my poor review.