We have been working with Home Instead for past 3 years, have used this agency for multiple family…read moremembers. Karen and Roy are the best people to work with, great communicators, very accomedating and helpful. I would recomend Home Instead (Skokie) to anyone who needs help.

Judith Lux's caregiver, Chloe, has been extremely beneficial and helpful in keeping Judith mobile…read moreand involved in the activities at her assisted living facility. Without Chloe's upbeat and engaging personality, Judith would spend all of her time in her room alone. Chloe also got Judith involved in piano lesson classes which she absolutely loves. As Judith's sister, I am very appreciative of Chloe's sincerity and help in all she does.

I never dealt with the office I know that the home owner who has a wheelchair bound daughter gets…read morecalls every month from them to do a review of her satisfaction of care. Bebe, who cares for her daughter is really friendly, yes she sits on her phone when she is not needed but she does everything you ask her for and is very sweet and compassionate. I would rate them 5 stars. I am with Medtec and they are worse. I have had 5 helpers so far and they all stink and one even cracked my ipad and said nothing and put her stuff on the counter behind my back so I would pay for her stuff at walgreens. She didn't even ask and it was her first day. Then after we left the store she asks can I have my stuff I said what stuff, the stuff in your bag, you mean the stuff I paid for without my knowledge? Thief. That is stealing. Another one never checked on me because she was watching youtube videos and another one was always missing days and left early a lot. At least with this agency you get some good ones.

this is the WORST CAREGIVER COMPANY I HAVE EVER HEARD OF....I got referred by a friend that works…read morehere from bout a month ago ive been constantly gettin these client lists. im not racist & I'm also not bilingual, first of all everytime I called it's always a african or Mexican that can't speak or understand English I can't even understand what they are saying. I completed my 12Hour Training & I completed my 24Hour Training & I still haven't got a job.

Thank you for your caring and professionalism during my Mother-in-Law final months. We received a…read morelot of help during the time when our family needed the most. Your staff was very nice and kind to our Mom and we really appreciate everything you had done. Thank you!

Jenny Novy is absolutely amazing! She is completely motivated by helping seniors have a better…read morequality of life. I met Jenny when I was working to get an aunt and uncle's long-term care insurance policy reinstated after they let it lapse due to impairment. Jenny listened to our story and gave me great advice on how to move forward. Now that their policy is back in force, we plan to use Jenny's group for their in-home care. An extra bonus is that Jenny deals directly with the insurance company, making things easier for the families. Thanks for your help, Jenny!

BEWARE!! LivHome bought out Chicagoland Caregivers several months ago and ever since then, the…read morequality of service has been shockingly unacceptable. LivHome is aiming to be a corporate giant and capitalize on an aging population. What they "care" about is the bottom line: their profit. They've moved to a pricing structure that nickles and dimes the client. For example, if the caregiver helps the client make a phone call, then they must note it and charge for it. If they help the client with walking, then again, they charge extra. In addition, they are bullying and lying to long-time caregivers by saying they are not allowed to work extra hours, even if their weekly cumulative hours are not excessive (approx. 45 per week). The reason? Because they don't want their caregivers becoming too close to the client because they then run the risk of losing the caregiver. I've NEVER received a call from a supposed "care manager" or "care coordinator." Take my advise: go with another agency or hire a private caregiver. You'll undoubtedly receive much more compassionate service at a lower price.

I hired LivHome for care giving services upon my discharge from a skilled nursing facility. They…read morewere one of three services recommended to me by the nursing facility. I also knew someone involved with the organization. The care manager came out to visit with me and reviewed their services and my situation. I was told I would have to pay a higher rate because of my condition and that I have a cat. I was told there would be no problem with anything I was asking for including transferring. We discussed the type of caregiver I would need given my size. Again, I was told it was no problem. In 3 months' time, I had 5 caregivers. They included one that put her television watching ahead of helping me, one that cleaned the carpet by sweeping it with a broom and watching the dryer as the laundry finished, and one who told me up front she wanted a live-in position. I never requested a change; I always tried to work with them. The care manager always made excuses for the caregiver. It appeared to me that they were more concerned with fitting the caregiver's requests and schedule than the client. They made it seem that my request for someone to be proactive was very unusual. Furthermore, every time the care manager had to visit me, call me or work on my case, there was a $110 charge. The last caregiver I had was very good but she had just started working in the office so her hours were limited. There was one time I went 3 weeks without service. I asked the care manager what the problem was. He said it was a combination of 3 things: the # of hours I wanted (4 hrs. per week), my location (5 miles from their office) and the fact that I have a cat. All of the caregivers I had with the exception of the last all lived on the South or West side of the city. The final straw came last week when I was hospitalized for 2 days. I called the care manager to tell him what was going on and that I would need someone upon my discharge and going forward for about a week until I got my strength back. He said no problem and that he would call me daily. I called him the next day as soon as I found out I was being discharged. He sounded annoyed that I was calling so late for services. He was able to confirm my regular caregiver but no one called to tell me this or what time she would be here. During her visit, I asked who would be here the next day. She looked at me dumbfounded and said no one. I was told they worked on it all night but couldn't find any one. I was very frightened because I was extremely weak and alone. Furthermore, the caregiver the night before had locked the door despite my several instructions to leave it unlocked and she had left my transfer board out of my reach. I found out later that the care manager had spoken to one of the people I listed on my application about my situation. He spoke to him without my knowledge and told him more about the situation than he told me. I could understand if I was elderly and wasn't in my right mind but I'm young and am fully aware of what's going on. I felt very betrayed. He told the person he had no hard feelings. Well, that makes one of us! I would only go with them if you live South or West of the city and you want to be nickeled and dimed for the services. There are much better services out there who deserve your business.

I worked at this company for one weekend only- I initially applied for a full-time position- I have…read more8 years of experience as a personal caregiver- I recently moved from Minnesota and was seriously seeking new employment- right home wages are a joke - they care nothing really for their employees- Human resource consists of one person who shows partiality with former employees- they assigned you work (test) to take home without pay and use the excuse of " you all took too long during training so take the test at home right at home will keep you right in dept -because you won't have enough to live off of - they off pay in advance because their pay rate is not enough to live off of- they pay every two weeks - they give full-time hours to the wrong persons - showing favoritism

Right at Home has been wonderful for us! The caregivers have all been great with my mom. The…read morebiggest things is that the coordinators and supervisors have done an outstanding job which keeps things on track. Super responsive to emails and work hard to take care of their employees' needs which then gives my mom great care. Thanks so much R@H team!

Very poor communication. Health providers do not fulfill commitments made, would not recommend.read more

Have had a great experience with them helping me as I rehabilitate from a torn biceps tendon. Mish,…read moreJewel and Nelly are outstanding and truly invested in what they do.

Show up. This agency repeatedly scheduled appointments and didn't show up then claimed we needed…read moreto schedule more appointments "because insurance requires a discharge" even though the surgeon said the visits weren't needed. Run from these scammers!!!

I worked with Kerry at Senior Living Experts and her help made the process easy to navigate. We…read moreneeded to find an assisted living community for my father-in-law. Kerry asked a lot of questions to help narrow down our options. She recommended several places to help us determine what size/feel would work best for our situation. Kerry set up the appointments for our tours and checked with us to get feedback. Our timeline for moving needed to happen sooner than we thought, and Kerry helped keep us on track. My father-in-law is happy with his new home and we appreciate Kerry's help.

Several months ago I'd grown increasingly worried about my mom's safety at home. The day we were to…read morediscuss assisted living with her doctor, I found myself calling 911 and sending her to the hospital for what would be 51 days, sepsis, 2 surgeries & 2 rehab stints. Having her return home was no longer an option; which led me to quickly get to up to speed on senior living options,mostly on my own. I found her a place & moved her in all before her release. While I ensured her safety, I second guessed my decisions as she vocally struggled to adjust; it was a lot of change particularly for someone who rarely left her home. Almost 6 months in, a different set of doubts & worries took over. Did I make the right call, could she live somewhere more affordable, would she outlive her money, etc. I don't even recall what search term led me to Senior Living Experts, but I'm grateful. Rebecca listened to my story and made me feel less alone. She thought where my mom was at was the best option in terms of cost, desired location and care needs addressed, but would do the research and circle back. We also discussed the care she received currently and provided a few suggestions. As promised, Rebecca followed up and confirmed her initial assessment. Yes, I'll still worry about her finances, but I now have a better understanding of the landscape and what comes should her care needs increase. If I had a do over, I would have started with Senior Living Experts, they are amazing!

I had an excellent experience at this urgent care. From check-in to discharge, everything was…read moreefficient, organized, and patient-centered. The staff was professional, attentive, and genuinely kind.

Jim is very professional and skilled. He has a great demeanor and personality. His staff is very…read moreupbeat and professional.

I had total knee revision and used Aspire home health for my initial…read morerecovery plan. Nina was my PT and I can't say enough great things about her. She loves her job and it shows. She is warm, efficient, smart, compassionate, and a true professional. Everything she does is thought out and in her patient's best interest! So much so that you the patient work harder to improve as not to let her down. I can go on and on about what a wonderful experience I had working with Nina. She is the absolute best PT in the Northshore. And, she is one of the best people I have ever met in my 70 years of life.

Personalized care from dedicated clinicians. Scheduling was…read moreno problem. They were able to provide coverage at all times.