I wanted to buy quality presents for my two friends babies. This was the closest store near my…read morelocation and decided to buy the presents there. Since these were gifts for my two friends I told them I want them packed separately with two gifts receipts. They told me they cannot give me two boxes nor two bags since they are running out of them. This was really a NONSENSE. I spent over 100 bucks there but ended up having only ONE bag for TWO separate gifts!?? Really awful customer service including the manager. I hope the corporate sees this comment and realizes that this store really shames your brand.

I usually don't write reviews like this but this really bothered me today . I went in with my…read moredaughter in a stroller and so did my sister with her son and our aunt as well . From the moment we walked we realized the lady was coming around really often . As we were leaving even after we bought something . She scale up behind me and accused us of stealing . Apparently she's not used to seeing Latinos or latinas in the store because she had racial profiles us. I called back and all they said was they would talk to her. So I will never and I repeat never come to this store again . Apparently she forgot she in so cal where there are POC everywhere. Done with this sore last time I ever spend money here

Lady cashier with a heart tattoo on her upper chest was slow as hell in ringing up customers. The…read moreway she moved was there was no urgency and it took about 25 mins for one customer that was ahead of us. They brought a couple of shirts and dresses...but for some reason they kept talking together and the cashier was just in slow motion using the register. There was another employee who finally ringed us up and it took us about 4 mins to finish our transaction. When we were leaving...that same cashier is still with the same customer...still trying to finish whatever transaction they have...that's about 30 mins being there I wish this employee be fired...she does not belong in this job.

Store#1461 Charmane was absolutely amazing and helpful. She…read morewalked around helping everybody in the store. She was a great part of the team and I couldn't thank her enough

I find what I need for my grandson. Always good prices and excellent quality. I love that they…read morehave different items for every season

If I can give zero stars, I would. Customer service at this location is horrendous and the…read moreemployees are disrespectful. I was standing in what I thought was the checkout line considering that I have never been to that location before, and the whole entire time that I was waiting 5-7 minutes or so; the male cashier glanced at me multiple times and not once did he let me know that there is an actual checkout line on the other side of the display. (Which mind you, you wouldn't have seen unless you walk to the other side of a display) As soon as the male cashier became available, I walked up to him, he points to the left and tells me that there's a checkout line, which he failed to tell me in advance and services another customer instead. Of course, frustrated and upset, I walked over to the other side of the display and then he calls me up now to check out. At that moment, I told him that he could have been courteous and let me know that there was an actual checkout line instead of telling me last minute. Instead, he gave me a poor excuse for not letting me know. I also explained to him that I was trying to reach way above the shelves that were out of reach and the female employees on the floor also didn't assist or bother to help when I asked them if they had a jacket in a certain size. Instead, the female employee told me all the sizes were out and that was it, so then I asked her if she can move the rack of clothes that she was stocking to be moved aside so I can be closer to be able to grab the jackets from the shelves up high. The male was rude and so was manager of the store, Staci. Staci was extremely unprofessional and rude considering she told me directly that it's a matter of how I speak to the employees, when I was not being rude at all. I was letting them know that if a customer needs assistance, then they should be aware of the situation and be courteous. Once I asked for her name before I left, she told me her name with a smirk and said to go ahead and report her. I hope the GM of this location addresses Staci's terrible behavior as well as her male coworker that also worked at the cash register with her and rectifies this problem. I would advise against visiting this location unless you want to be talked down to. I hope no one has to experience this type of bad behavior and poor customer service from the employees of this location.

Bought my great grandson a Laker's jersey .... He is two and his grandpa is a huge fan of the…read moreLaker's... they will both wear their jerseys... watch the games....

Cute store with cute clothes for your kids but the workers there are always snotty , lazy, annoyed…read moreand quiet. I look past it to get some clothes though.

Policy dispute. I purchased a pair of UGGs online for my…read moredaughter as a gift that was one size too small. I called the UGG representative on the customer service phone number on my receipt and she stated I could exchange for a larger size, at the UGG store in Ontario, California. After driving for over an hour to get there, I waited for over 90 minutes only for them to tell me that they couldn't. The ladies said "No. I don't know why they told you that." It was a simple exchange that they refused to help me with. This was frustrating to say the least. I had my order number, receipt and the perfect shoes still in the box. Terrible customer service.

Well ok manager- I'm sure there is someone above you. You're not the CEO or top supervisor. I'm…read moresure. However, It's not just wear and tear they look terrible after a year and I'm using it casually and I'm a teacher! I'm not walking in dirt and it has glue coming out. I also don't wear these in summer !! The reason you guys have such a short warranty and don't stand by your products is cause they're terrible. Everyone online talks about it. I will be letting people know how terrible your shoes and customer service is online. I'm very unhappy and you have no customer service. You also don't stand by your products. I have an old pair from 2003 and it's not perfect but not as ugly and deformed as this one. Do better you guys shoes are horrible and so is your customer service. And you're offering nothing to even make me want to purchase these horrible shoes again. Keep your repair program I'll just throw these in the garbage like my last pair!!!

Great place to sell Kids' clothes, books and toys they have outgrown. Although they don't take…read moreeverything, they've bought a good portion of my stuff I've taken there, especially if it's in newer/good condition. Based on their needs and the current trends is what they tend to purchase. Granite you are not going to make a fortune selling stuff back, but I figure if I can sell some of it back, at least you make some money for stuff that you would probably end up donating anyways. I haven't purchased anything from there, although I do see some Name Brand items within the store. I do think most of the sizes are for infants, toddlers and kids up to age 10. There are older children items within the store, but as most kids get into their pre-teens and teenage years, they most likely would not shop there. Staff has been nice most of the time and you do have to wait for them to go through whatever you've brought, so might be a good idea to make the drop off and then run some errands. Typically it takes them about 1.5-2 hours to get through what you've brought in to sell. Overall, I would continue to try and sell my kids' stuff here.

It is nice that this store exists, since I just sort of enjoy selling and trading things we are no…read morelonger using. They were all very nice, though I took one star off for communication method. Since it takes them hours to evaluate what you are bringing in, I do wish they could simplify the process by texting with values and results.

TJ Maxx in Ontario is a really easy stop for me since it's right across from Ontario Mills and…read moreCostco. It's definitely on the smaller side, but I'm always surprised by how many good finds I come across when I take my time. The store is usually pretty well organized, which makes the browsing feel less chaotic and more fun. I like that it still delivers that classic treasure hunt feeling without being overwhelming. It's one of those places where I rarely walk out empty handed, even when I tell myself I'm just popping in to look.

This location in particular is a bit messy but had some great finds. I love the Ratatouille movie…read moreso I was super excited to find the Ratatouille plates here. They also had a great selection of candles. The staff I encountered were all very kind. I bought a lot of fragile items and they took their time to carefully wrap each item for me so that they wouldn't break.

I love fashion Q, but same products are scattered in different places. I was looking for WAX JEAN…read moreshorts. Some were hanging, some were on tables. Not a wide selection. I was looking for the cuffed shorts. Black only came in distressed (ripped). Mostly size S and M. No L. They also used to have XL, but couldn't find any. I probably came late to the game though cuz it's already hot and sunny weather. Fashion Q is the only store that carries WAX JEAN brand. I looked on Amazon and was going for $28, but Fashion Q is $13.99

Good store with lots of good options, but for some of their clothing items they don't have certain…read moresizes. Overall it's a good store. Check it out ! :3 also the workers are pretty nice.