It is nice that this store exists, since I just sort of enjoy selling and trading things we are no longer using. They were all very nice, though I took one star off for communication method. Since it takes them hours to evaluate what you are bringing in, I do wish they could simplify the process by texting with values and results. read more

I always call ahead to see what items the staff is looking for so it's easier for them to choose my son's clothes he outgrew. There is plenty of parking and I am greeted right away at the door. The store is very clean and organized, plenty of items/clothes for the littles ones with reasonable prices. I drop off my bin of clothes and get a status text update of my place in the queue. They are pretty quick about an hour or hour and half until I am ready for pick up. I have no issues whatsoever and the staff pick several clothing pieces they will take. It's a win win for everyone and I walk away with extra cash in my pocket. read more

Love going here to sell items my kids no longer use. Awesome customer service by the way.

Great place to sell Kids' clothes, books and toys they have outgrown. Although they don't take everything, they've bought a good portion of my stuff I've taken there, especially if it's in newer/good condition. Based on their needs and the current trends is what they tend to purchase. Granite you are not going to make a fortune selling stuff back, but I figure if I can sell some of it back, at least you make some money for stuff that you would probably end up donating anyways. I haven't purchased anything from there, although I do see some Name Brand items within the store. I do think most of the sizes are for infants, toddlers and kids up to age 10. There are older children items within the store, but as most kids get into their pre-teens and teenage years, they most likely would not shop there. Staff has been nice most of the time and you do have to wait for them to go through whatever you've brought, so might be a good idea to make the drop off and then run some errands. Typically it takes them about 1.5-2 hours to get through what you've brought in to sell. Overall, I would continue to try and sell my kids' stuff here. read more

I understand the business and why they low ball you. However, it's a quick way to get rid of baby/toddler items. I always find great items priced fairly. I enjoy this location. read more

I come to Once Upon a Child almost every week, and I'm honestly surprised by all the negative reviews. The staff has always been super friendly and knowledgeable. I've sold a lot of clothes here, and while you're not going to get a high payout per item, let's be real--you're selling used baby clothes. They're also not price-gouging. If you've worked in retail, you know stores need to make at least a 50% profit to stay in business. So if I sell a romper for $1 and they resell it for $2.50, that makes total sense. A lot of the complaints seem to come from people expecting top dollar for secondhand items. I'm just glad to get anything back--and it's better than letting things sit unused at home. It's definitely worth bringing your items in, just don't expect big payouts on every piece. They have to cover their costs too. read more

I'm a dealer and have been selling merchandise for 30 years. I took some things in all were rejected except one designer dress I paid 80.00. It's on poshmark fir 69.00. They offered 1.95. Thus store should just say "Stick um up". They are literally stealing read more

Love coming here to find clothes for my daughter. Always clean and neat and staff is always nice and welcoming. Such great pricing for clothes, baby items, books, and toys! read more

So I went with my 1 year old to bring a couple things in my wagon with my heavy bassinet. She had asked me to put together after checking it so took me around 25 min to build. Not easy to build with my baby with me all to take it down 5 min later taking me another 20 min to break it down had 2 mini stains which would have come off but it was in great condition with a case too. Its so rude and frustrating knowing she had checked it made me do all that work for nothing. And none of those girls were accommodating to even help a bit knowing she knew that was her fault for telling me to build it. Took few items for 12$ waited 2.5 hours. I waited in the area because I live far. I called and they said your order has been done you should've got a text and I never received anything. I will never do this again such a bad experience. Don't waste your time. read more

I was genuinely excited about the opportunity to earn some extra income as a single mother while balancing school. I took the time to gather high-quality clothing and shoes, all in excellent condition, with the hope that it would be worth the effort. Unfortunately, after waiting over two hours in an area far from where I live, I was extremely disappointed by the offer I received. Sitting in my car for that long only to feel that the offer didn't reflect the quality of the items was discouraging and disheartening. the store itself was disorganized, yet there was an expectation for items to be brought in perfectly laid out and intact. I understand this is a thrift store and not a luxury retailer. However the lady that helped me was nice and understanding. read more

This location is very unprofessional. The manager and staff are laughing and playing with the toys customers are trying to sell while there's a long line to checkout/ pickup. The selection is very unorganized and all over the place. I understand why certain items don't sell, but when you walk around and take a look at their items on the shelves, it is in worse condition than the items you brought in. How does that make sense? This is not my first time selling with this location I have tried multiple times to give them the benefit of doubt but this will be my last time selling here. read more

It is not worth the drive, they are very rude. I came wanting to sell my items and they did not accept it. Their social media is a lie.

Waste of time to try and sell your items to them. Multiple times now I have taken brand new clothes with tags or clothes in really good condition and they have turned them down due to their weird random reasons. I'm convinced they either only take ugly ass clothes or they really just don't buy good stuff. When buying things there it's a hit or miss and I seem to only find super worn clothes which is weird since they are so picky on what they accept. I live 35 minutes away and it's definitely just a waste of gas and time. I posted some photos of some of the clothes I took that they turned down that I think would've sold great and are in good condition, to prove my point. They say some items just don't sell well, who doesn't buy black pants or jeans ..? Save your time . read more

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No restrooms. Been coming here for years and now all of a sudden the bathrooms are "employees only". Traveled over an hour to shop here and they turned away my little girl who was on the verge of an accident. They weren't even polite about it either. Won't be coming back. read more

I don't think this place even deserves 1 star. DO NOT GO HERE to sell a thing! They are rude and not helpful at all. They don't properly greet you, just stare at you. I already had low expectations based on the reviews so I'm not surprised but I'm here to say that the bad reviews are true. Before I left my home, I called to make sure they would accept my twin bassinet (so I wouldn't waste my time) and I was told yes, as long as the manufacturer date was after 2020. When I arrived, I was told they're aren't accepting twin bassinets. First and last time I will ever go there. read more

I do NOT recommend selling your baby clothing here. Despite all the negative reviews and knowing I wouldn't be offered much money, I still decided to drive 40 minutes here (with my 7 month old baby) because I had time off work to do so and did not want to deal with the hassle of selling on Facebook Marketplace and have strangers meet me with my baby. However, I will be using Marketplace after all. There was a sign outside saying they reached their limit of buying and that the counter was closed for the day. Of course, I didn't see this until I put my baby in the stroller and lugged up two full Rubbermaids of nearly brand new baby clothing. I saw another mother doing the same and she was disappointed as well. I will not be going back. read more

The service is interesting. Don't go with high standards that's for sure. They have a decent selection of clothing. It isn't anything to get excited about. Some of the items are not labeled correctly and are very worn. I have bought here a few times and maybe pick 4-5 items I have sold here once and will not sell here again. It isn't a good value at all less than $1 for most items. It isn't worth the hassle and drive really. Maybe a few items here and there to sell back is okay. They claimed the items were worn or stained and most still had tags on them and definitely no stains because I threw out anything that got stained. Overall this is a place where you need to decide for yourself. read more

If I could give this place, no stars I would, but that's not an option. They are extremely rude, judgmental, and unhelpful. I brought in mostly brand new never been worn baby clothes that still had tags on them. There was a brand new never been open box of baby UGGs. They told me that the clothes had an odor and they couldn't go through them. All of the clothes were freshly washed. I don't use scented soaps on any of my baby clothes because my daughters have sensitive skin, so they're full of shit. Extremely unprofessional and ignorant. read more

Don't sell here. You'll make more on marketplace honestly. Waited 2 hours to be offered 5 bucks for a ton of brand new outfits. Such a rip off. But yet some of their clothing, used are marked $6.50 and up. Ok to buy from but not to sell. Such a waste of time. read more

Horrible!!!!! Stay away from selling your things at this place!!!!! They are so unhelpful, they'll watch you struggle with your baby, kids and items won't even come help with the door. Then they make you wait 3 hours and you come back and they've offered you $20 for 30 items (a lot with tags still on) and then the other 400 items they denied for no good reasons. I think they have too much stuff in the store so they don't really need items. Just a big waste of time!!!!! STAY AWAY! read more

Their clothes are very worn out, I came in with a Kirkland box full of clothes some were not even worn and if they were the clothes looked very new they took half the box for $20 and I had a swing bouncer thing and they said they couldn't take it, mind I live an 1hr away I had called to ask that I have never been and what items I can take to them and they never say what items they don't accept so I drove hoping to get rid of it and I come in to that they don't accept them and some of the clothes I bought either, mind you the clothes they sell are in worse shape then what I had mine are new they didn't take the shirts that have bottons on bottom I forgot what they are called, I'm guessing bc they can't resell them separately, so now I'm just going to donate everything bc they are so damn picky but rather sell worn out clothes read more

I went today for my second time and I would not go here they don't want to give you anything for your items and if you look around their store, the quality of their stuff is not even great You're better off going and collecting your items for a kid consignment pop-up event because you'll make triple what they want to offer you . And the owner or the manager is very very rude . Its kinda like a slap in the face. I had like nine pairs of shoes, a backpack a tushbaby hip carrier and a huge stack of clothes and they only offered me $60. Save your stuff for MOOLALA! read more

It's insulting how little they have to offer for your items. They want everything in top tier condition but offer you spare change for the items. Not even worth the time and gas. Host your own yards sale instead. read more

This review is for Glendale Az but apparently there's no difference even between states. Such a scam! We brought in a Grace high chair that we'd purchased 6 months ago from that very same store and they declared it "too dirty" to purchase. Even when I pointed out it was in the same condition they basically called me a liar by denying it. DO NOT SHOP HERE. They take everything brand new and give you pennies on the dollar and then turn around a charge for $10 less than msrp. I know when I'm being lied to and gaslit and they are full of it. read more

i can never get over how much of a good deal this place is. i love going on shopping sprees here when my baby grows because i can her a whole new wardrobe and barely push 100$- the store is too small in my opinion because you have to squeeze through to go down all the aisles and it can get a bit hectic when they do sales. but besides that i love once upon a child read more

Don't bother selling your items here. They are inconsistent and rude! I called and asked them how many clothes I could bring in and they told me as many as I had. I showed up with 15 boxes that I had to haul out of the car myself and make multiple trips to carry just for them to tell me they were only taking two boxes. They went through my items within 15 minutes and turned them all down for being "wrinkled". Offered me $12! $12!!!!! I won't shop here, and I sure as heck won't sell here ever again. The girls who work there have attitude and clearly are miserable with life. I suggest they work in a different setting if their customer service is going to suck. read more

This place is full of shit ! I've been here several times to purchase a few items for my grandbaby. So as she got older some of her items she never wore or just couldn't fit so I took it to this place. Every time they had an excuse as to why they couldn't take..ex. Not complete sets (newborns onesies don't have sets) , too wrinkled (seriously) are you kidding me. The customer service is terrible . Never again ! They will never get my business again. read more

Sold several items to them. They handle With care and are for the most part super reasonable. I think we get sentimental with old items but they are fair in the pricing. read more

Today I go in with three pairs of brand new (still in the box) name brand boots for big girls. They are valued at $115 online (I checked various websites.) They offered me $8 a pair. Um....no!! I also had two brand new (again, in the box) Bear Walker X Pokemon skateboards. The girl looks it up on her phone, gets excited, goes to the manager -- then comes back and says the owner doesn't want them buying skateboards. I know it was a lie -- why even price them and go find a manager if you know your owner doesn't "allow" them? Do NOT waste your time. Go to This Little Piggy Consignment -- way better!!!!!! read more

Came here on Saturday drove almost 3 hrs Spend $130 on clothes. Only to find out when I got home I got scammed!! Paid their price for clothes to find out they marked up the clothing because they forgot to check for other tags on the side of clothes that someone sold to them What a rip off !! Never would recommend this place. read more

Once Upon A Child - Rancho Cucamonga - What it was originally marked at !! - Children's Clothing Near Me - Rancho Cucamonga, California

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The worst customer service. They saw me struggling to get in with a bunch of stuff and did not offer to help at all. Once I got inside they didn't take any of my stuff because of the smallest things on them. They went thought he bag of clothing I brought and did not want to take any of it because it had wrinkles!!! The amount of work I put to get the stuff there and the time for them to offer me 4.60 for a couple pieces of clothing!!! Never will I ever go back there!! read more

Sold here a few times pls don't waste your gas if your driving from far you won't get much sold a nice diaper bag and other things and only received $8 lol you're better off selling on fb market or offer up read more

They would not accept this doorway jump bouncer because of the the tiniest stain in the front , ridiculous! When I shopped around before I have seen stains on clothes and items, and very rude customer service thank you never again read more

Once Upon A Child - Rancho Cucamonga - Doorway jumper bouncer - Children's Clothing Near Me - Rancho Cucamonga, California

The service is great. I've been lucky to come across some great new and lightly used items at a good price. I bought an extra playpen, bouncer, walker to have back up at my mom's house. I've also sold items and typically get more than expected. I used to just give everything away but it's nice to get some money back to put towards new stuff for the kids. read more

I love this store! They always have some type of sale or BOGO, a lot of clearance items and a great selection. Many items are brand new with tags still on. They have clothes and accessories, plus toys, games and small furniture pieces (strollers, pack n plays, etc.). Every time I go in they have new items. I don't plan to buy my baby anything "new" as long as this store is still here. read more

Ladies were nice, and there is a wide selection of things, especially for baby girls. I am sure inentory will vary by donations but would reccomend . Decent prices for baby products. read more

Employees vary from really helpful to kind of rude & bringing your things in to sell is a total toss up as well. You never know what they're looking for and it heavily depends on who is going through your things that day. Overall they are really good at keeping the store clean, stocked, and well priced. I think the best things to find here are toys and shoes ! read more

So many wonderful, quality kids items (clothes, shoes, toys, baby gear) all for wonderfully low prices! They have regular sales where everything with a yellow tag is $1 each, and if you sign up for their loyalty app, there's pretty regular coupons for $5 off. Most books are only $1.50 regular price! I've tried to sell items to them before, and they're quite picky with not accepting clothes that look even remotely stained or well-used. They also don't really give much money in return for the stuff they do accept. Although that's not good for us when we're selling, that great for us as buyers! It tells us that everything in the store is quality, and that they're not making the prices higher than they should be! read more

I wasn't a big fan of this OUAC. The quality of items wasn't great, not much inventory and it was really hard to navigate. The shoes were totally unorganized. I drove a bit of a ways to get there so maybe if you live nearby it's no big deal but for me it wasn't worth it and I wouldn't go back. read more

Once Upon A Child needs to invest in shopping carts for their customers. It makes it impossible for parents to carry stuff around the store and take bags, toys and furniture items to their car. It is a pretty long walk from the store to the busy parking lot. Most parents who shop here have babies and toddlers. I felt judged because my toddler who has ADHD was running around the store. They literally have no carts or shopping bags. You also cannot bring other store carts (understandable). read more