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    The Children's Place Outlet

    3.1 (74 reviews)
    Closed 10:00 am - 9:00 pm

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    3 months ago

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    20 days ago

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    9 months ago

    Aman and Dana helped me out a bunch. My son was sagging and desperately needed a belt. They helped out a bunch. Very thankful

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    9 months ago

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    4 months ago

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    1 year ago

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    8 months ago

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    6 months ago

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    11 months ago

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    1 year ago

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    1 year ago

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    7 months ago

    Wonderful customer service!!! They were very helpful and welcoming... and very friendly with my children... Thank you!

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    8 months ago

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    1 year ago

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    1 year ago

    Yaneli was sooooo sweet and helpful they had some really good sales and a lot of options.

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    9 months ago

    Yaneli was the best good customer service definitely coming back I found everything I needed

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    1 year ago

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    11 months ago

    Service was great!! Thanks so much to the team at Children's place for getting us ready for school. Aden was great

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    11 months ago

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    10 months ago

    Yaneli is more than the best! Friendly and superbly accommodating. She gave me the best offer my budget can buy.

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    1 year ago

    This place has beautiful baby clothes, a variety of clothes for baby boys and girls .very friendly and very helpful

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    1 year ago

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    11 months ago

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    1 year ago

    Staff was kind and patient! Helped me with my return and new purchase. Love their sales!

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    1 year ago

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    1 year ago

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    1 year ago

    Justin was the absolute BEST His customer service was stellar the store was clean and everyone was friendly. Justin really was a big help

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    11 months ago

    muchas gracias y excelente servicio al cliente ala joven Nayeli su atención hacia nosotros fue increíble

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    1 year ago

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    5 years ago

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    7 years ago

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    5 years ago

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    6 years ago

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    4 years ago

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    4 years ago

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    7 years ago

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    5 years ago

    Store is a mess and the manager Scottisha is rude. Don't work retail if you hate your job! Won't be purchasing from children's place again.

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    5 years ago

    They need to update they're signs and social media in regards to their hours . All wrong and their response is oh well.

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    7 years ago

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    7 years ago

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    Page 1 of 2

    Ask the Community - The Children's Place Outlet

    Review Highlights - The Children's Place Outlet

    Justin was the absolute BEST His customer service was stellar the store was clean and everyone was friendly.

    Mentioned in 3 reviews

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    Carter's Babies & Kids - Window display

    Carter's Babies & Kids

    3.4(17 reviews)
    0.2 mi
    $$

    I find what I need for my grandson. Always good prices and excellent quality. I love that they…read morehave different items for every season

    If I can give zero stars, I would. Customer service at this location is horrendous and the…read moreemployees are disrespectful. I was standing in what I thought was the checkout line considering that I have never been to that location before, and the whole entire time that I was waiting 5-7 minutes or so; the male cashier glanced at me multiple times and not once did he let me know that there is an actual checkout line on the other side of the display. (Which mind you, you wouldn't have seen unless you walk to the other side of a display) As soon as the male cashier became available, I walked up to him, he points to the left and tells me that there's a checkout line, which he failed to tell me in advance and services another customer instead. Of course, frustrated and upset, I walked over to the other side of the display and then he calls me up now to check out. At that moment, I told him that he could have been courteous and let me know that there was an actual checkout line instead of telling me last minute. Instead, he gave me a poor excuse for not letting me know. I also explained to him that I was trying to reach way above the shelves that were out of reach and the female employees on the floor also didn't assist or bother to help when I asked them if they had a jacket in a certain size. Instead, the female employee told me all the sizes were out and that was it, so then I asked her if she can move the rack of clothes that she was stocking to be moved aside so I can be closer to be able to grab the jackets from the shelves up high. The male was rude and so was manager of the store, Staci. Staci was extremely unprofessional and rude considering she told me directly that it's a matter of how I speak to the employees, when I was not being rude at all. I was letting them know that if a customer needs assistance, then they should be aware of the situation and be courteous. Once I asked for her name before I left, she told me her name with a smirk and said to go ahead and report her. I hope the GM of this location addresses Staci's terrible behavior as well as her male coworker that also worked at the cash register with her and rectifies this problem. I would advise against visiting this location unless you want to be talked down to. I hope no one has to experience this type of bad behavior and poor customer service from the employees of this location.

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    Carter's Babies & Kids
    Carter's Babies & Kids - Cute baby clothing shop!

    Cute baby clothing shop!

    Carter's Babies & Kids - Shopping for a friend

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    Shopping for a friend

    UGG

    UGG

    1.0(2 reviews)
    0.1 mi

    Policy dispute. I purchased a pair of UGGs online for my…read moredaughter as a gift that was one size too small. I called the UGG representative on the customer service phone number on my receipt and she stated I could exchange for a larger size, at the UGG store in Ontario, California. After driving for over an hour to get there, I waited for over 90 minutes only for them to tell me that they couldn't. The ladies said "No. I don't know why they told you that." It was a simple exchange that they refused to help me with. This was frustrating to say the least. I had my order number, receipt and the perfect shoes still in the box. Terrible customer service.

    Well ok manager- I'm sure there is someone above you. You're not the CEO or top supervisor. I'm…read moresure. However, It's not just wear and tear they look terrible after a year and I'm using it casually and I'm a teacher! I'm not walking in dirt and it has glue coming out. I also don't wear these in summer !! The reason you guys have such a short warranty and don't stand by your products is cause they're terrible. Everyone online talks about it. I will be letting people know how terrible your shoes and customer service is online. I'm very unhappy and you have no customer service. You also don't stand by your products. I have an old pair from 2003 and it's not perfect but not as ugly and deformed as this one. Do better you guys shoes are horrible and so is your customer service. And you're offering nothing to even make me want to purchase these horrible shoes again. Keep your repair program I'll just throw these in the garbage like my last pair!!!

    Once Upon A Child - Rancho Cucamonga - So many cute finds

    Once Upon A Child - Rancho Cucamonga

    2.7(128 reviews)
    2.7 mi
    $

    Great place to sell Kids' clothes, books and toys they have outgrown. Although they don't take…read moreeverything, they've bought a good portion of my stuff I've taken there, especially if it's in newer/good condition. Based on their needs and the current trends is what they tend to purchase. Granite you are not going to make a fortune selling stuff back, but I figure if I can sell some of it back, at least you make some money for stuff that you would probably end up donating anyways. I haven't purchased anything from there, although I do see some Name Brand items within the store. I do think most of the sizes are for infants, toddlers and kids up to age 10. There are older children items within the store, but as most kids get into their pre-teens and teenage years, they most likely would not shop there. Staff has been nice most of the time and you do have to wait for them to go through whatever you've brought, so might be a good idea to make the drop off and then run some errands. Typically it takes them about 1.5-2 hours to get through what you've brought in to sell. Overall, I would continue to try and sell my kids' stuff here.

    It is nice that this store exists, since I just sort of enjoy selling and trading things we are no…read morelonger using. They were all very nice, though I took one star off for communication method. Since it takes them hours to evaluate what you are bringing in, I do wish they could simplify the process by texting with values and results.

    Photos
    Once Upon A Child - Rancho Cucamonga
    Once Upon A Child - Rancho Cucamonga
    Once Upon A Child - Rancho Cucamonga - The amount of stuff they DONT take, I don't even think they really look.

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    The amount of stuff they DONT take, I don't even think they really look.

    The Children's Place Outlet - childcloth - Updated July 2026

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