They have been our family mechanic for years.... They keep our fleet running great for usread more

DeWayne and his team are honest and work hard. He charges…read morefair prices and has amazing ethics. I recommend him to everyone I know!

Horizon Auto Center in Rockwall is outstanding! I can always expect to receive excellent customer…read moreservice from a professional and welcoming staff. They provided a comprehensive digital report that clearly showed my vehicle's condition, offering complete transparency. The work was done efficiently within the timeframe communicated to me after leaving then with my vehicle. John, Devin and Eric are the absolute best and will make sure you're taken care of. I highly recommend Horizon Auto Center for reliable, transparent, and excellent customer service.

Super friendly staff & very welcoming. Quick, professional service & great pricing. Would…read moredefinitely recommend!!!

Got the best price and quick service on replacing my right side outside mirror. They got me the…read morecorrect parts and were 300% cheaper than Subaru

Super friendly and helpful mechanics. Just moved to Texas and needed to get an inspection on my car…read moreso I can get it registered. Stopped by and they immediately got to work and got me in and out in under 15 minutes. They even helped answer questions I had about where to get the registrations done. I asked for a quote on my breaks and was immediately given an upfront estimate. Definitely will be coming back to do all my maintenance. If you're in the Royse City area, do yourself a favor a come here.

I am displeased with the services you and your shop performed to say the least for the following…read morereasons: 1. The night when I dropped the jeep off, you stated that you would diagnose the problem with the starter by checking that the jeep was properly grounded. I told you that I already had the device hooked up at autozone to run the standard scan and you said that there are things you can check to diagnose the starting problem beyond that. 2 When I arrived at the shop at noon today, I was in good spirits. You were not ready for me to pick up the jeep. I assume because you had not diagnosed the starter at all at that point. My belief is that you then hurriedly went to the jeep and hooked the same scanner to it that I said I had already used, and that you decided that you would base your entire diagnosis of the problem off of that scan since you did not plan your time properly to do the entire diagnostic process you had described to me the night before. 3 I was in good spirits, until I saw that you added a $60 charge for diagnosing the starting problem when A) you could not duplicate the problem to begin diagnosis and B) you did not perform the detailed check of the grounding and the other modules in question (pcm, chip sensor, ignition switch) as we had discussed Therefore you charged me the full price of your starter diagnostic for simply plugging the device I told you I was not interested in from the beginning and without reproducing the problem OR performing the other diagnostic checks you had outlined 4 when it came time to pay, you were not accommodating regarding the coupon I left at home which was only for a $25 savings and compared your shop to major big box stores regarding your policies for adjusting the cost without the coupon being presented. This all came , after discussing the coupons with you in great detail and asking how they were applied on the phone before scheduling the diagnostic. I also, mentioned during that phone conversation, that the only reason I was coming to you was because of the coupons and the flyer. To make matters worse, you did not offer to allow me to go home and retrieve the coupon, even though I was dropped off with no transportation and it became awkward enough that your female employee ended up offering this, which I politely turned down on principle. 5 when you ran my card, the chip was worn out on it, so you would have to swipe the card to allow it to process. I let you know that the chip was worn out (there are thousands of dollars in that account) and your only response was that I could walk to an ATM I find it fascinating that your motto is "your dealership service and repair alternative" while your shop holds many of the same attributes as a dealership, in the following ways A) a non-conservative approach to repair (i.e. you insist that u-joints (driver side) should be replaced during the upper and lower ball joint repair, even if they aren't worn) B) you talk a lot about the different diagnostics you will perform and then use a handheld scanner and charge me $60 for that, like a dealership C) you compare your policies and method of operation to Walmart when I asked for an adjustment on the cost of the services not performed (or forgot my coupon), which shows me that you prefer operating like a big business, unfriendly, in & out car dealership. D) write long letters to CyA for legal purposes after the diagnostic services After learning these facts about your operation, I am surprised to see such good reviews about your shop online (although there can always be a first negative review). I can only assume that you are overwhelmed with the rich, mechanically challenged demographic from some select parts of Terrell and that you are selling them or up-selling them on parts they don't really need or services that were not fully performed. I assume that they just haven't noticed. This is all very similar to the way the big car dealership departments operate their business.

Stopped by to get an inspection on my car. Keven and the whole crew were friendly and helpful. I…read morehad a couple of issues to take care of, but in less than an hour I was on my way to get my registration. Thanks guy's, I will be back.

I've taken several of my cars there over the years and they've always been outstanding. They even…read morerebuilt the transmission in my wife's 1973 International Harvester Scout II! Their prices are really reasonable and they're very honest. I highly recommend them.

If I could give this place zero stars, I would. Woods Transmission & General Repair is hands-down…read morethe most unprofessional, disorganized, and downright shady shop I've ever dealt with. They will waste your time, your money, and your patience. The staff acts like they're doing you a favor just by acknowledging you, when in reality they can't be bothered to lift a finger unless it's to run your card. My "repair" took weeks longer than promised, cost way more than quoted, and the car came back with NEW problems it didn't have before. When I pointed this out, they shrugged it off and tried to upsell me on even more repairs. The shop itself is a mess--looks like no one there has cared in years. Phones go unanswered, no one knows what's going on, and accountability is nonexistent. I wouldn't trust these people to check tire pressure, let alone touch a transmission. Save yourself the headache. Go literally anywhere else. Hopefully this shop can serve the city better when it gets turned into a parking lot.

My battery died and Triple A came to fix it, but the starter kept having a hard time turning over…read more So we took my car here to get it looked at around 9:30 am. The owner made a list of our concerns and said he'd get back to us in the afternoon. They called back an hour or so and gave us a reasonable quote and we okayed him to work on it. I was expecting them to wait a day or two to get back and we were pleasantly surprised my car was ready for pick up early afternoon! He let me turn on the ignition and it was all better! We would come back here again for future as they have excellent service!

Great service! Very honest, referred me to the dealer as they didn't have the diagnostics to fix itread more

Took my car in for an alignment and it was completed same day. Friendly employees and quality work…read more I've used them several times. Honest and reliable.

I bought tires March 13 from Discount Tire, and took it to get aligned right after tires were put…read moreon. I took the car back twice that same day after the alignment was "completed" because the car was swaying/swerving left to right. The first time he blamed the road, the second time he blamed my shocks and said the alignment was good. I been driving to and from work for 3 weeks assuming the alignment was done correctly. I took it to another alignment shop and was told my trailing arm bushings were bad (which explains the swaying) and that pro align should have caught it because you can't do a proper alignment with bad bushings. When i took my car back he said he doesn't warranty lowered vehicles and said its written all over the walls in his business. When I noticed it wasnt written anywhere I tried to take a picture of the papers, which he stepped in front of and told me I couldn't take pictures in his business. He told me I could take him to court, that people have taken him before and he's always won. He put my car on his rack to check alignment for his records (for court, which I allowed) and he apologized saying he should have caught that my camber and toe was way off the first time, but said because the rubber in the bushings are still there the bushings are good (rubber can still be there but worn, so thays incorrect). Even after admitting he didnt catch my camber being off, he refused to get me two new tires. He did however refund my alignment fee. Still not happy , im out two tires. Sorry long rant but hopefully you wont go here and lose out like I did. The tires weren't just slightly worn (if they were I wouldnt make a big deal, we are all human and make mistakes) they were completely worn on the inside approximately one inch on both rear tires, to the point they're unsafe to drive on now. I WOULD DEFINITELY NOT RECOMMEND THIS PLACE.

I called Syrian Towing because I was broken down on SR78 in Wylie. They came to my rescue in 5…read moreminutes. They towed me to the dealership in Plano as my truck was still under manufacture's warranty. What professionalism! Very personable. Excellent value. I highly recommend Syrian Towing. Syrian Towing has a lifetime customer in me!!!!!

Be warned, this is a terrible company. They transported my 1969 MGB GT from Plano to a mechanic…read moreshop in Dallas. They charged me extra because it's a classic car. When the vehicle arrived at the mechanic's they had crushed the brake line located on the rear axle by placing one of their chains across the axle. I contact them immediately and the lady said we will call the driver and the manager will contact you today. That was 3 days ago. Obviously they have my number blocked, I've called them multiple times and it goes to voicemail. There are many words I could use, but none of them would be published.