My battery died and Triple A came to fix it, but the starter kept having a hard time turning over…read more So we took my car here to get it looked at around 9:30 am. The owner made a list of our concerns and said he'd get back to us in the afternoon. They called back an hour or so and gave us a reasonable quote and we okayed him to work on it. I was expecting them to wait a day or two to get back and we were pleasantly surprised my car was ready for pick up early afternoon! He let me turn on the ignition and it was all better! We would come back here again for future as they have excellent service!

Great service! Very honest, referred me to the dealer as they didn't have the diagnostics to fix itread more

These guys are honest and keep it real! They honor their warranty work too if you have any…read moreproblems.

Honest, friendly, efficient and fair. Always doing their best to make you happy with the work…read morethey've done on your car. Word in an automotive shop for 3/4 years. I promise you, I know quality service/standards. Tony, David, Casey and of course the owners who make it all happen Mark and Amy Stehr

I stumbled upon this place when my car was overheating. The people that work here are amazing. They…read morefixed my car are so nice and honest. I recommend everyone to take your car there for repairs.

Was recommended by Lavon Tire who I also highly recommend. Larry was friendly and straight forward;…read morehis quote was $1000 cheaper than another local chain for the same high end parts etc. for shocks and struts. Communicated well and was honest and prompt. Was a great discovery and I will return.

The people here are so kind, took great care of my car and were super fast knowing that it was my…read moreonly form of transportation. Shout out to Colby for everything including bringing me home and then returning to pick me up when my car was ready!!!

LOVE these guys! They've been around forever & really know their stuff. Even though I've had a…read morecouple of major repairs in the past, they saved me a ton of money compared to what other shops were quoting me & telling me what needed to be done. Yeah, I'd for sure recommend these guys!

needed a diagnostic done on the front strut. after multiple efforts to try and schedule, the only…read morething they would tell me is that they needed it for the day. I took a day off work and dropped my vehicle off the night before. No phone call from them until I called. They hadn't touched it and said they wouldn't till NEXT WEEK. I lost money going to them. Apparently a simple phone call and scheduling are too difficult

Jerry and his team are the BEST. I trust no one else with our cars. We have a 2006, 2011, 2016,…read more2019, 2022 and 2023. He takes care of all of our cars and keeps us going with our big family and all of the teen and adult drivers. Give him a call and he'll take great care of you!!

Jason is amazing and does great work! I definitely recommend jackson automotive! Five star service!read more

Found this business on Yelp! as I am new to the area and was in a tight spot when I had no brake…read morelights on my truck. These guys worked and located my initial issue, but had to dig deeper for another issue. Was expecting an enormous bill due to the time they put in to the diagnosis and was shocked when I was given the total. Not only were they way under what I was expecting, but they explained the issues they found and what all they did. Great customer service and friendly technicians!! Couldn't be happier and I've found my shop in Rockwall!

Only six reviews and all five stars--I am not surprised. I'm telling you if you are looking for a…read moremechanic you can trust, look no more. I felt like I was going to mechanic school when he explained exactly what was wrong, showed me the parts he replaced and went into extreme detail and offered great advice on future maintenance on my very old SUV. They came highly recommended by another garage down the street that said Jim and Deans Garage would do a better job LOL

Great service great owner go here to get your car fixed honest work for an even more honest price…read moreone of the few good auto shops left in my opinion

They have had my car there since October 2025. Called, told me my car was ready, charged me…read more$1450.00. Car didn't go 5 miles, back to the shop with same complaint. It is now April 2026, Sparky still has my money and my car. If I want updates, or information, or Sparky's latest excuse, I have to call/text. They don't keep customers informed, and I have no Idea if or when my car is going to be ready. I was in retail automotive for 30 years, and I have never seen a more unprofessional way to operate a business.

High quality professional transmission diagnostics and repair services provided in a knowledgeable…read moreand honest manner.

Don't wast your time because they will clearly waste it for you! Quoted me a price of $45 for…read morelight bulb change and charged me $350 when I got here! Then it took over 2hours before they looked at the car ! I asked them to just put the car back together so I can go and the mechanic that took another car out for a test drive. I then waited another 35 min for another mechanic to tell me I have to wait until the mechanic that started the project comes back. Only after I requested with a sternness to please put the car back together so I can go! Was I able to leave 11 minutes later.

This use to be the place where I took all three of our vehicles to for oil changes. But, no more…read more With the new owner. He doesn't know how to put cars in line. After an hour of waiting and not seeing my car in the bay. I asked where my car was? It was pointed out parked in the back not even in line. When I asked why. The owner said he had different techs and different needs on cars. I don't know about any of you, but I expect my car to be serviced in the order that I arrived and not before anyone that has been waiting. I DO NOT RECOMMEND THIS BUSINESS. the new owner is skating on the previous owners reputation.