I stumbled upon this place when my car was overheating. The people that work here are amazing. They…read morefixed my car are so nice and honest. I recommend everyone to take your car there for repairs.

Was recommended by Lavon Tire who I also highly recommend. Larry was friendly and straight forward;…read morehis quote was $1000 cheaper than another local chain for the same high end parts etc. for shocks and struts. Communicated well and was honest and prompt. Was a great discovery and I will return.

The people here are so kind, took great care of my car and were super fast knowing that it was my…read moreonly form of transportation. Shout out to Colby for everything including bringing me home and then returning to pick me up when my car was ready!!!

Good job. Thank you for calling me giving me a quote. I really appreciate it. it just took a…read morelittle while.

needed a diagnostic done on the front strut. after multiple efforts to try and schedule, the only…read morething they would tell me is that they needed it for the day. I took a day off work and dropped my vehicle off the night before. No phone call from them until I called. They hadn't touched it and said they wouldn't till NEXT WEEK. I lost money going to them. Apparently a simple phone call and scheduling are too difficult

Jerry and his team are the BEST. I trust no one else with our cars. We have a 2006, 2011, 2016,…read more2019, 2022 and 2023. He takes care of all of our cars and keeps us going with our big family and all of the teen and adult drivers. Give him a call and he'll take great care of you!!

They have been our family mechanic for years.... They keep our fleet running great for usread more

DeWayne and his team are honest and work hard. He charges…read morefair prices and has amazing ethics. I recommend him to everyone I know!

Jason is amazing and does great work! I definitely recommend jackson automotive! Five star service!read more

Found this business on Yelp! as I am new to the area and was in a tight spot when I had no brake…read morelights on my truck. These guys worked and located my initial issue, but had to dig deeper for another issue. Was expecting an enormous bill due to the time they put in to the diagnosis and was shocked when I was given the total. Not only were they way under what I was expecting, but they explained the issues they found and what all they did. Great customer service and friendly technicians!! Couldn't be happier and I've found my shop in Rockwall!

Only six reviews and all five stars--I am not surprised. I'm telling you if you are looking for a…read moremechanic you can trust, look no more. I felt like I was going to mechanic school when he explained exactly what was wrong, showed me the parts he replaced and went into extreme detail and offered great advice on future maintenance on my very old SUV. They came highly recommended by another garage down the street that said Jim and Deans Garage would do a better job LOL

Great service great owner go here to get your car fixed honest work for an even more honest price…read moreone of the few good auto shops left in my opinion

They have had my car there since October 2025. Called, told me my car was ready, charged me…read more$1450.00. Car didn't go 5 miles, back to the shop with same complaint. It is now April 2026, Sparky still has my money and my car. If I want updates, or information, or Sparky's latest excuse, I have to call/text. They don't keep customers informed, and I have no Idea if or when my car is going to be ready. I was in retail automotive for 30 years, and I have never seen a more unprofessional way to operate a business.

High quality professional transmission diagnostics and repair services provided in a knowledgeable…read moreand honest manner.

This is the best auto repair shop in the metroplex. I've been to several living in Richardson…read morealmost my whole life and I drive to Rockwall to get my cars serviced because of their high level of integrity, speed, and incredible service. My wife's car ABS light came on and she went to City Garage in Richardson. They charged $110 for a diagnostic and said the ABS ring had slipped but the ring was not sold separately and She had to buy the whole cv axle for $174 plus $130 for labor. They lied. If you search the part it costs $69.99 at auto zone however auto parts stores such as auto zone and oreilly sells the ring for 7.99 plus tax and they all have the same description as follows. "DETAILED DESCRIPTION Dorman's ABS Ring offers cost-cutting convenience. Now you can easily replace the failed or damaged ABS ring, instead of the entire CV shaft, saving time, money and labor. Replacement restores ABS to proper condition, helping to ensure safe steering while braking. Plated steel construction for corrosion resistance. Direct replacement for a proper fit every time. Easy to install." Note easy to install and $7.99 I only trust Big D Auto Lube to work on my cars as they do it ethically and responsibly. They are fast, competitive on pricing and extremely knowledgable and friendly. They won't sell you something you won't need and they will recommend and insist on a repair if it's something you need - but never pressure. Take their advice- A little today will save you a lot tomorrow. Thanks Big D for everything

Don't wast your time because they will clearly waste it for you! Quoted me a price of $45 for…read morelight bulb change and charged me $350 when I got here! Then it took over 2hours before they looked at the car ! I asked them to just put the car back together so I can go and the mechanic that took another car out for a test drive. I then waited another 35 min for another mechanic to tell me I have to wait until the mechanic that started the project comes back. Only after I requested with a sternness to please put the car back together so I can go! Was I able to leave 11 minutes later.