Cancel

    Open app

    Search

    H & M Hennes & Mauritz

    1.0 (1 review)

    H & M Hennes & Mauritz Photos

    You might also consider

    More like H & M Hennes & Mauritz

    Recommended Reviews - H & M Hennes & Mauritz

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    10 years ago

    Horrible customer service. Two employees refused to even attempt to see if another location had an item in a certain size.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    You might also consider

    Verify this business for free

    People searched for Men's Clothing 1,913 times last month within 15 miles of this business.

    Verify this business

    Macy's

    Macy's

    2.8
    (149 reviews)
    0.2 mi
    $$

    I'm a proud Macy's card holder and it is the only department store credit card that I have. I…read morewanted to do my review for Jackie in the make up department. I have bad eczema and I cannot wear most makeup because it causes irritation. I decided I wanted to try Clinique since it is hypoallergenic and dermatologist recommended. I booked a make up consultation over the phone and I was so happy with the result! Jackie was so nice and knowledgeable about the Clinique products. I ended up splurging and buying all the make up she used and the brushes and charging a lot on my Macy's card but given how much I've used the make up and brushes from that moment on and how good it looks and how confident it makes me feel I'm thankful I did it. I got lots of free gifts and I got Star Money since I spent a lot. Of course, I don't recommend going broke on make up but if you want a new routine like me and want to do a complete haul Macys make up consults is the way to go. I never felt like Jackie was forcing any products on me too. I'll definitely be booking her again for my next special occasion! Also side note I don't know why this Macys has so many bad reviews I love it here and feel the quality of the merchandise is good. Again I'm proud to have a Macys credit card and I shop here a lot. Backstage has the best deals and is as cheap as a Marshall's or Ross but better quality and less chaotic to go through. Don't let the reviews fool you those are just angry customers and the happy ones like me are just too lazy to leave reviews. Thanks Macys and Jackie! See you soon!

    Sure, Macy's in Escondido has been on the decline for some time now. Unorganized, sort of beat up…read moreand dirty, which ok, does not warrant a single star. My single star is for their customer service. As of late there is not employees asking if you need assistance, but more sort of going out of the way not to help. I would ignore these things, however experiencing customer service for a return was terrible. We had ordered some luggage online during the Macy's luggage sale, we also had an additional 25% off discount. These items did not work for us; we only unboxed one to look at it. In the store they did have a lower end model, which seemed like it would work much better, even though it was substantially cheaper. I waited in line for about 20 minutes (it was only myself in line and the person being helped at the time). I asked if they could still apply my additional 25% off if I purchased the two lower tier bags (same brand), and was told that there was a VIP sale, which was 30% off and that it was better. I attempted to explain that I had the 30% PLUS the 25% off and that it showed on my receipt like that. I was told that no, only the 30%, which would be a much better deal than I paid. In ringing up the 2 pieces of luggage. I paid through Macy's online $630 for the two items I was returning, the items I was attempting to purchase came out to $980, after the 30% off. This luggage was selling for $237 directly from the manufacturer and was marked $400ish on the shelf. I asked if they could match the manufacturer price, as I did not feel that I should have to pay 300 more for two bags, when the ones which I was returning were $150 more (each!). She stated they don't price match, I asked if she could apply the 25% she said no. I said they are cheaper on Macys.com, but she again said they do not price match! I returned the item, and then once more said, I can't believe you cannot price match your own website, she said oh yeah we can do that, but you didn't show me the price on the site...... WHY WOULD I!!! you said you could not match the price! Now, yes, this really frustrated me, yes, I did order it from the manufacturer on the way to my car, the part that really frustrated me was just the attitude, lack of any sort of empathy, not a "sorry it's just not something we can do" refusing to look at me and the heavy sighing that really just irked me. Do better Macy's.

    Photos
    Macy's
    Macy's
    Macy's

    See all

    Mens District

    Mens District

    4.0
    (39 reviews)
    0.0 mi

    Actually I have no major issues with this place. I did a google search to find a local store that…read moresold men's hats. What i ran into was an upscale men's clothing store that would shame Men's Warehouse, but they no longer sold men's hats. I have mo needs for a good gentlemen clothing store, but if I did I would visit them.

    Be careful doing business with this company, as the store policy is "no refunds". Ziad at the…read moreCarlsbad location screwed up my order by giving me the wrong suit, calling me and telling me it's ready when it's not, so I'm waiting for an extra time for him to make the alterations. I call him prior to leaving the city and asked him if he's sure we don't need to do the alterations on the 2nd tan suit that was ordered. He assured me all is well and completed. Im busy running errands so I took him on his word and didn't check the garment bags (black bags, not translucent so i could've seen it at a glance). Ziad then calls me and asks whats the name on my 2nd suit. Red flag; the suit was for another customer and my suit is still at the store. After failed negotiations for some cheap trinkets, I tell them just refund me so we can all move on. After many attempts to speak with the elusive and disrespectful con artist "Mike" (employee Ziad claimed to not know his managers last name), spoke over me disrespectfully, disregarding the level of unprofessionalism and incompetence Ziad performed, flipping the narrative saying I threatened the employees. So now I am escalating this situation and taking it to their corporate office and the mall headquarters. Do not to business with companies that do not refund their customers, EVEN WHEN THE EMPLOYEES MAKE ENORMOUS MISTAKES IN VOLUME. TERRIBLE BUSINESS WITH SHADY PEOPLE. I hope no one else falls victim. I will now be taking legal action against the company. These pictures support my evidence.

    Photos
    Mens District
    Mens District Carlsbad suit
    Mens District Carlsbad suit
    Mens District

    See all

    H & M Hennes & Mauritz - menscloth - Updated August 2026

    Loading...
    Loading...
    Loading...