Very clean looking and well organized, but the customer service is lacking here. I stopped by to to…read morelook a the cute selection of clothes, I was never greeted or acknowledged by any of the workers. I usually find clothing I like here that won't break the bank. There are many other great places to shop at this mall that appreciate my business and have a lot better service.

Lost my receipt and had all the tags but multiple cashiers would not help me out. 7 day old…read morepurchase but luckily, Junior was able to assist me and recognized that the clothing was unworn , in original bag, with tags and saw my bank transaction for the exact purchase. He was able to offer me a solution and for that, his willingness to solve a customer's misfortune was much appreciated. Thank you Junior! May you continue to be a problem solver and great customer service provider.

I'm not a shoe head by any means but my 6 year old son has taken a liking these days on the type of…read moreshoes he wears. Now he's all about style and color lol. I visited for the first time and was happy to find the exact pair of Jordans he was searching for. Price was on point and I was able to apply an addition $10 off by signing up for their rewards program. What a deal! I was helped by Andrea and Justin- both were friendly, patient and welcoming. I wouldn't hesitate to drop in again. Thank you JD Sports for having a wide selection in an organized layout. Be back soon.

This place has great customer service! My wife ordered shoes from the Bonita store and they sent…read moretwo different styles. They fixed it with no questions asked and even offered a discount on a second pair. Carlos was very considerate and made sure to take great care of us and they were open late!

I had a shipping problem where my post office had sent my package back to allegiance. Due to the…read morebusyness of Christmas we had finally figured out where the package was. Allegiance takes great pride in taking care of their customers and making sure that they are happy at all cost I have been buying my clothes here from when they first opened in Temecula mall. They have the best shirts in the business. The quality is second to none. Thank you for all your help. Will be a loyal customer for years to come.

Amazing customer service, always feel welcomed and of course we are obsessed with their clothes!read more

I received help from Saira in the cosmetic department @ Macy's and she was such An amazing help- I…read morereally appreciate her taking the time and helping me find the right Lancome product from my skin tone. & loved the feebies

Sure, Macy's in Escondido has been on the decline for some time now. Unorganized, sort of beat up…read moreand dirty, which ok, does not warrant a single star. My single star is for their customer service. As of late there is not employees asking if you need assistance, but more sort of going out of the way not to help. I would ignore these things, however experiencing customer service for a return was terrible. We had ordered some luggage online during the Macy's luggage sale, we also had an additional 25% off discount. These items did not work for us; we only unboxed one to look at it. In the store they did have a lower end model, which seemed like it would work much better, even though it was substantially cheaper. I waited in line for about 20 minutes (it was only myself in line and the person being helped at the time). I asked if they could still apply my additional 25% off if I purchased the two lower tier bags (same brand), and was told that there was a VIP sale, which was 30% off and that it was better. I attempted to explain that I had the 30% PLUS the 25% off and that it showed on my receipt like that. I was told that no, only the 30%, which would be a much better deal than I paid. In ringing up the 2 pieces of luggage. I paid through Macy's online $630 for the two items I was returning, the items I was attempting to purchase came out to $980, after the 30% off. This luggage was selling for $237 directly from the manufacturer and was marked $400ish on the shelf. I asked if they could match the manufacturer price, as I did not feel that I should have to pay 300 more for two bags, when the ones which I was returning were $150 more (each!). She stated they don't price match, I asked if she could apply the 25% she said no. I said they are cheaper on Macys.com, but she again said they do not price match! I returned the item, and then once more said, I can't believe you cannot price match your own website, she said oh yeah we can do that, but you didn't show me the price on the site...... WHY WOULD I!!! you said you could not match the price! Now, yes, this really frustrated me, yes, I did order it from the manufacturer on the way to my car, the part that really frustrated me was just the attitude, lack of any sort of empathy, not a "sorry it's just not something we can do" refusing to look at me and the heavy sighing that really just irked me. Do better Macy's.

Based on my last visit, I'm going to hand out a 5 star review for this Lululemon location in…read moreEscondido. I had the email that was set to expire the night I went. I browsed around and didn't initially see anything I HAD TO have. But then.. you know how you walk around a few times and see some things that catch your eye? Well, that was me. I tried to fight off the temptation, but alas! It broke me!! The pretty bag I saw being held by the mannequin had me intrigued. The deep burgundy color has become my second fave. There's something about it that's just so... sophisticated and sexy! Needless to say, that bag was calling my name loud and clear. I didn't want to spend the money, but I didn't see a price tag on it, so I politely asked the lady behind the counter to do a price check. My jaw dropped because it just so happened to be on sale! Lucky me!! It was the only one I saw in there, too. The best part is that I had the military/first responders email that was sent to me earlier in the week. 25% off up to 15 regular priced items online AND in-store, such a steal! When I asked another sales associate if the discount could be stacked on top of sale prices, she said YES!! Naturally, I had to say YES, too!! Lol This location may not be big, but the service is great and they have a decent sale section. I walked away with my newest Lulu piece, and had a wonderful evening thanks to the ladies here. I'll be back again, but not too soon!! Hehe..

Expensive and I don't understand the hype, but really nice staff members who were helpful and…read moreknowledgeable. I also felt welcome as an LGBT person :)

My daughter and I stopped by just to see if there was anything new. Love that the displays and…read moremerchandise rotate in and out and the store always looks refreshed. Plenty of goodies to choose from whether you are into Disney, movies, Jurassic Park, whatever. Box Lunch has a great variety of everything and something for every budget as well. Loved the small section of POTC stuff and the goofy Movie as well. They have a large Pop Funko section too. We went on Saturday and the staff was very welcoming and helpful. Love this store and so excited we have one closer to home now (we used to have to drive up to the Irvine Spectrum to get our Box Lunch fix!).

In the Mershops of the Escondido mall, this novelty shop has so many fan favorites perfect as…read moregifts, or for yourself! There are tons of great fandoms to choose from. I definitely have to be careful when I stop in. Boxlunch has a great rewards program as well! The staff here is super friendly and helpful every time we have come in. We love all the items we have purchased, many of the items were well designed and assembled.