Aloha gang! I needed a new pair of Skechers and drive up to the Skechers Outlet in Escondido. The…read morestore was clean and very well organized. They even had a section of shoes that were wide and extra wide fit which is just what I needed. The staff was friendly and helpful and made the shopping experience A pleasant one I also loved varieties of Skechers they had on hand. They were also running a buy one pair and get a second pair for half price. After taking one of the pair home I decided I didn't like the fit and returned them and got another pair with no questions asked. They just request the shoes are returned in their original box, like new. I'll definitely be back when I'm in need of another pair of shoes.

BEWARE: the company is not consuming recycling fees for LIGHT UP KIDS SHOES!!!…read more I asked the cashier why I'm being charged a battery fee. Cashier had NO IDEA why and I said do they truly charge for this since when? Again, cashier had no clue whatsoever. So they could've been charging this all along. Yes it's only 67¢ but the buyer should be made aware. I did not see and was not referred to any policy changes. To be clear, I always check my receipts after purchase. I've purchased light up shoes various times before. This is the first time I've seen this. Please update your employees on policies for fees so that your customers know why there's additional fees. I would've opted for non light up shoes but the kids options were extremely scarce. Cashier kept asking if I wanted to take the second pair for half off to which I reiterated I couldn't find my children's size and had to settle for light up shoes.

Really liked the customer service at the vans store so I decided to go back and purchase more…read moreshoes, Dieter was very friendly and helpful with me and my daughter. I really appreciate the way this store operates and the way they treat customers. I will continue to shop here and speak highly of the customer service. Way to keep me coming back for the great service.

Excellent customer service and great selection. They were very helpful making sure I got the promo…read morediscount and helped me order a pair online as well.

Im not sure why this location has bad reviews, they've always been great! Unfortunately this…read morelocation is closing but their sales are great right now. Prior to their closing announcement, the store was always clean and well kept. The staff have always been great here and super helpful. You're always greeted upon entry and they actually DO want to help if you need it. I'm sad this location is closing but will be stopping by again!

Keep your eyes open when you're shopping at the store rip…read moreoff price gouging, I was there today to buy a pair of shoes for my mother. Guess what they had a 10 to 30% off because of a store closing. But when I check the price, the price before historical closing price was $22 but now since Store closing price went up to $24.99 so these people they better go out of business they deserve it cheating ripping off that's what they have been doing all these years

Hands down worst run company I have ever dealt with. Send me the wrong items every other time I…read morehave ordered; while the other times they simply forget to mail my package. Never doing business with again.

I've always loved this store, they have amazing deals on such nice shoes…read more Today i was looking for cute boots and the sweet sales associate Kissel was there and she helped me with a couple pairs of boots and convinced me into buying a cute pair of sandals as well. Thank you Shiekh for having such an amazing sales associate on your team. She's a gem!

Don't come here to get your skates sharpened. Somehow this location is more cramped than the last…read moreone.

They may be understaffed but they didn't give me the time of day. Too busy to help. Not worth the…read morevisit unless you're shopping without needing assistance.

As anyone who knows me, knows I love service. Love it. Almost if not more than the product…read more So today i needed a pair of boots for a fun Billie Bobs/Ft Worth NYE fun night watching my bud Drake Milligan kick butt. I go to the outlet mall (bad idea today) and stumble in Cole Haan. I find pair i like and Miguel rings me up. Could not be more easy. On my way out of course i see a pair that I probably would wear year round. As i try these on a cut I got on Thanksgiving carving the bird starts to bleed. Not only is Miguel the best salesman, he runs to the back of the shop and brings out bandages and antiseptic wipes. Like, who does this in a packed store? Miguel does and then trades my boots for the new ones. Best experience ever!!!!!

Bottom Line: Comfortable and stylish shoes at decent prices…read more I really like Cole Haan pumps and wedges for work so I stop in the outlet often. The outlet seems to carry some past season shoes that were made for the full price stores and lots of shoes that were made for the outlet. I expect quality dress shoes to be leather and leather lined but I recently noticed that some shoes seem to be lined with a man made material which means the shoe is less likely to stretch with my feet properly and is likely less breathable. I'll definitely be keeping an eye on that in the future. Also, it's very rare that I find any wide shoes which I often need. Having said that, overall my luck has been good at the Cole Haan Outlet and I've gotten basic wedges to fun pumps from $70 to $200 a pair where's at a full price store I pay $170 to $300 a pair. The staff has always been friendly and they are great at stretching shoes. They have men's and women's shoes including a clearance section in the back and some accessories sprinkled throughout the store. They are located near the center of the outlet center.

The staff was very knowledgeable as we were sent there from our podiatrist. I will return to the…read morestore in the future for orthotics etc.

Samuel is tuned in to the customer's needs. Very attentive and cheerful and knowledgeable. Coming…read moreto this store is an experience. I would hands down recommend coming here and interacting with Samuel!

Great shop! All kinds of outdoor gear available to you, here. Nice to have a local one like this in…read moreEscondido. Only bummer is finding parking some times.

I came into this place twice with my wife to look at binoculars and we were greeted by the nicest…read moremen inside! Sometimes it's intimidating, as a female, to go into serious sporting/outdoors stores because people are often judgey, but this place was SO welcoming and had the best vibes because of these men! 100% this will be my go-to outdoorsy store because of the great customer service! We looked at their binoculars called "nocs," and they were REALLY good quality, and pretty! They came in different color options! I ended up buying 2 pairs, a green and a blue, and I am in love!! I'm going to use them for bird watching. They also sell everything you can imagine for rock climbing, camping, outdoors cooking, maps, and more. Definitely coming back!