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    H&M

    3.1 (81 reviews)
    Open 10:00 am - 8:00 pm
    Updated 2 months ago

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    Lots of Beanies
    James A.

    Great place to get 'fast fashion' for men, women, and kids. It's a large 2-story store, located in the Pike Mall in DTLB. On a Friday afternoon, it was fairly busy, which is nice. The racks were all full, including the discounted racks, which is always fun to search through for bargains. The checkout is well organized, and the folks are helpful.

    Joyce A.

    Excellent service from David today! Rewards applied and 10 percent discount given. He's very patient in showing the app. If the tables turned, I probably do not have the same patience. I highly recommend this place because of him. I personally asked his name to thank him. I'm very happy for my purchases. The one in the fitting room though, needs a little bit of smile and enthusiasm. Other than that, nice location and great deals. We will definitely come back! 6-25-2021

    Ashley F.

    I love H&M, especially when they have an abundance of sale racks on both upper/lower levels. Customer service is beyond great, if I can't find items on my own from simply just browsing, you can always ask for assistance. Parking validated only if you mane a purchase and if you park in the parking garage!! STARS AS FOLLOWS 1 Star - customer service 1 Star - donate gently used clothing to redeem 15% off your purchase 1 Star - sign up to qualify for in store promos- $5 for every 200pts collected 1 Star - you can exchange at any store and most importantly, if you find an item online and it's inexpensive they will price match!

    Raychel R.

    I was in need of a outfit for the weekend and started browsing H&M online for cute rompers. Unfortunately, rompers are so hard to size online due to the length coverage...so I decided to come down to this location instead. I was happy because everything that I wanted online was in this store! There were also some clothing items on sale which actually had my size left. Score! The only thing that sucks, is there's only one fitting room and it's located on the 1st floor. Even though the women's section is split to 2 floors. So if your in the fitting room and want to try a different color or size of an item that you found on the 2nd floor, you have to head back upstairs to get said item or wait for the dressing room clerk to get it for you. Not ideal if you're on a lunch break. Overall, this store is pretty good. Clean, friendly staff, bright lights, and large assortments of women's, men's, and kids.

    Alarm
    Cristina M.

    The store is clean overall, staff were nice, but what was totally wrong was they left the Pointy part of the alarm on my sons pants!!! I put them on him to try them on and it poke the heck out of him and I! The worst part was we didn't know what was wrong because it was left inside the back pocket of his jeans! SUPER DANGEROUS THAT WAS I AM SOOOO FURIOUS!!! Til now my son is saying ow even after the removal of the alarm.... HIGHLY DISAPPOINTED.

    Here's my coupon! Why couldn't I use it? Where does it say H&M has no affiliation?
    Julie M.

    You have some of the rudest ppl representing u. So I'm in line waiting to pay. This girl is looking for her coupon and the cashier was giving her attitude. "If you don't have a print out, you don't get the discount!" I mean wtf... since when??? They have THOUSANDS of coupons on their register and those "select" who gets them and who doesnt. The girl stated there was a 20% coupon online and he just flat out told her, "you needed to spend $60 to get the discount" she was $5 short...I get it. My turn! Total $68.74 Pull my retail me not coupon for 20% off $60+ & guys tells me I can't use it as there no affiliation with retail me not....again WTF!!!? I asked where is this stated, his response....in the break room! Customers don't go to the break room to see what you are going to accept and what you are not!!! I told him I needed a manager .... he said he was gonna go up and check....2 min later, he calls the cashier attending me and gave me the discount . Sh%*! I'm not asking you for money to pay it for me. It's the holidays! Don't ruin it for those there shopping for loved ones with that unprofessional way of speaking.

    Counter
    Cynthia M.

    Decided to come to the outlet stores at the Pike in Long Beach on a Thursday afternoon and besides the day being lovely, I was able to shop at one of my favorite stores. I hadn't shopped at this location before but I must say they have tons of clothing available since it's a pretty big store. I was able to find a lot of business casual clothing for work and some casual shirts for the everyday wear. There wasn't any sales going on but the prices at H&M are always reasonable and the quality of the clothes is good. The fitting rooms are nice, clean and spacious and the staff was very friendly. I was unable to find a shirt on my size but with their app it was easy to order it online just by a simple scan on the tag. If you happen to use the app you get free shipping on the item so it's a win win. I really recommend checking this store out at the Pike in Long Beach.

    Shopping with my sis.

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    Friebdly staff and good deals in holiday weekends. Good for basics and throw away clothes for a trip.

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    5 years ago

    Overall a great place for affordable clothes. Been here a few times and it's clean, staff is nice and clothes are cute.

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    Page 1 of 3

    Ask the Community - H&M

    Does this location accept clothes for recycling purposes?

    A year ago they did. Not sure about now. I’d call them.

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    Review Highlights - H&M

    Not to mention the gentleman who assisted me in the fitting room (Christian) was so sweet, genuinely nice, and helpful!

    Mentioned in 3 reviews

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    Masaya

    Masaya

    5.0(1 review)
    1.6 mi

    My friend gave me a gift card to this spot so I finally used it…read more AMBIANCE Parking | Long Beach can be tough to find some parking at times, but you have your options of street parking and a garage parking structure. Vibes | You're in Downtown Long Beach, so there are a lot of things to do in the area, from enjoying the beach, enjoying the food scene, or enjoying artwork. The spot itself is nice. I dig it's steaze and organized arrangements. Products: They had some pretty creative and unique clothing for staying warm or looking cool. I dug their personal care products but what attracted me moreover was their candles. Great variety and scents. Customer Service: I got to meet Rich; he's a cool dude! He is friendly and knowledgeable about his stuff. TL;DR Overall: 5 Stars | I had a great experience. Reasonable prices for boutique prices and good energy. Too bad I don't live in the area but I'm glad they have an online store. Kudos Kuya Rich! Wishing you all the best with this store. Tips: * Follow them online for their seasonal discounts * Masaya means joyful in Tagalog

    From the owner: MASAYA is an experiential retail shop based in Long Beach, CA, that was inspired by Filipino…read moreculture ("masaya" means "joyful, happy" in Tagalog) and the beauty of the world in all its colors, sounds, textures, tastes and smells. We've intentionally curated a collection of men's clothing, accessories and homewares from independent brands that reflects the uniqueness of the urban beach lifestyle. The products feature handcrafted designs, high-quality fabrications, and sustainable materials.

    Photos
    Masaya
    Masaya
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    Port - such great things @jchongstudio on Instagram

    Port

    3.8(37 reviews)
    1.7 mi
    $$

    Unfortunately, I forgot to give Port a shout out from Christmas!!! They had these jackets that my…read more31 yr old son liked and really wanted, but they were sold out. They literally texted me asking if I wanted it bad enough for them to place an order that they weren't planning on placing. Who does that!?! Port does!!!! Yes, my son got the jacket and loves it. Thanks for being so rad, Port!!!! If you are in the LBC and want to pick up something cool, unique, or a souvenir, stop in at Port!!!! If you'd rather shop online, you can do that too :-) THANK YOU, PORT, and I'm sorry I didn't do this sooner!!!!

    I haven't left a negative review for a business in years, and I really hate to do so about this…read moreestablishment. The clothes here are on point, and the atmosphere is really chill. The problem is coming from the most terrible customer service I have ever experienced. I picked up a pair of boots here a little over a year ago, and about 5 months in, the sole of one of Jen started to come apart. No big deal - things happen. I brought the boots in several months ago, probably early January if not earlier for repair. They said no problem, and sent it to their shop and said it would be ready in a couple weeks and that they would call me when I could pick them up. Seemed like a bit of a wait, but ok. A couple months later, I decided to call and see where they were at. "Still not ready, we will let you know." A couple weeks after that, I go into the store. You'll never guess: still not ready. I called almost a month later. Still not ready. At this point, I have had enough and ask for my boots back. They say they will have to make some calls and they will call me back within a day. A week and a half later, and I haven't heard back and now can't even get a hold of them. I paid over $300 for a pair of boots that started falling apart in less than a year, and it has taken 4 months (and counting) to repair them and now I can't even get them back or get a hold of the people at the shop. Absolutely unbelievable.

    Photos
    Port
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    Madewell

    Madewell

    4.7(17 reviews)
    4.8 mi

    I went in on my birthday to use my $25 off on my mission for jeans that I LOVE! When I walked…read morethrough the door I was greeted by Brianna who was clearly happy I was there and eager to help. I explained to her that I was there on a mission to find jeans that fit me well. I was embarrassed to admit I wasn't even 100% my size is and I want to fix that today. Brianna seemed stoked for the task! I explained the kind of cut I think I want and she asked me to look around while she went to work on selecting sizes, styles and different washes for me. Once she had a solid line up for me I started trying them all on. Her and Chelsea came over a few times to check on my progress to see if I wanted any different colors or sizes in what was picked out for me. One of them also mentioned that with the pair I end up picking I get a free hem to help get the length just right for me! I was instantly sold on the curvy flare jeans once I knew I could get them hemmed for my short legs. Once they pinned my pants to be ready for the hemming, I checked out and they let me know when they'd be ready for pick up. A few days later I got a call they were ready and when I went to pick them up I was greeted with a smile by Brianna again! I honestly don't think I can get jeans from anywhere else after such a positive and custom experience at Madewell. I'll be back for suresies :)

    Always have such excellent service here at madewell! But today was exceptional thanks to Chelsea!…read moreShe went out of her way to personally help me find an item that was sold out online, and made sure I was able to get it shipped to me, thank you Chelsea!

    Photos
    Madewell - Exterior

    Exterior

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    Madewell

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    H&M - womenscloth - Updated May 2026

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