everyone in office was very friendly. Ashley at the front desk greeted me as soon as i walked in. She was welcoming.. checked me in real fast and immediately i sat down with my tax pro. The wait was little time.. they honor the appointment time.... My tax professional was fast and he was nice. The office is clean, the plaza area its in is a little run down but inside the building is clean. I finished my taxes and was even offered a new client coupon, this was good location read more

1992 The Dream Team.. Michael Jordan, Scottie Pippen, Larry Birid, Magic Johnson. You get the idea. Sooo this past weekend we decided to go file taxes with H&R, haven't filed with them in years ( our friend has been doing our for a few years). Walked in on a Friday afternoon and was warmly greeted by a young lady at the front desk and got checked in. Kaitlin was in charge of taking care of our filing. There were a few questions that we had or Kaitlin had, and with NO HESITATION, Rachael and Gil came over to help or give their expertise and helped us get the best tax refund that they could. After observing how they all worked together no matter who's doing the paperwork was awesome. Trust me I've been many places and bosses or ppl with seniority will talk down or not help at all. This was far from that. I seriously thank all of you for making our visit pleasant and you all were absolutely professional. And the one thing that came to mind was the DREAM TEAM. Keep up the great work and thank you again read more

very professional, and on time. If you are looking for a low cost accounting done in timely manner this is the place in San Bernardino. I also enjoyed the Ice Cream shop next door!! highly recommend. read more

H&R block is terrible. I'm a single father of a 2 year old son with full custody of him. I filed a return with the January 29th 2020 and as of May 9th 2020 I have still not received my federal tax return. Every time I call them they cant offer me any help on receiving my return. All they do is tell me that I should have received it. Same goes for my stimulus payment. Because of their tax advance system I did not receive my stimulus payment. Meanwhile I have bills and living expenses mounting up during this covid19 crisis. They do not care about their clients. They took their fees from my state return so their good. They offer me no assistance on my federal return (which is more than $5,000) not any assistance with my stimulus payment. Stay away from H&R block. I will be reporting them to the better business bureau. We are on the brink of being homeless. read more

Did not help at all but want to up sale you no one had a clue what they were doing had to call the manager in 4 times had to look at my past tax returns to see how to fill it out the people are nice but that's about it I herd H&R Block is IRS friendly now I know it's true $450 read more

Came to get my taxes done like every year. I've been going to H&R for 9 years, 6 of which is was married and my ex made a bunch of money but never owed to the IRS. I am now single no kids worked half time during this pandemic and made not even more than $25k, they lady that did my taxes said I owed the IRS almost $2000 didn't say why or how just that I owed it. To say I was stunned was an understatement. I reached out to the IRS and they send me a letter saying that my income had been inputted as $50k?!?! The stimulus I was supposed to receive was taken to put for the money I supposedly owe the IRS!!! When I called they told me they couldn't do anything! The lady that answered was so rude telling me she's not the IRS that she can't help me but they sure helped themselves to the little $200 the Feds gave me back! The manager was rude af too telling me it's my problem now and I paid for that "peace of mind" bullshit they sell you saying that if anything happens they will help yea fucking right. I'm never coming here again or to any H&R read more

My husband has been going here for years and this year was my first visit. We quietly waited for our appointment time and we're promptly called back at the exact appointment time. Very nice. Our tax lady was very nice and explained any questions either of us had and a few we didn't know we had. :) The whole process was quick and painless. We were charged a small amount to file through H&R, but it was most definitely worth it compared to our returns. Thank you H&R. read more

From the receptionist to the manager to my tax preparer, a well rounded office that takes care of their clients effectively ! I Will be back next year, this is my third year being with H&R . read more