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    H-E-B Pharmacy

    3.6 (10 reviews)

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    Walmart Supercenter

    Walmart Supercenter

    2.1(47 reviews)
    1.3 mi
    •$

    The goods: employees are usually very pleasant and I love the elderly greeters. Fair prices, clean…read morerestrooms and the BEST mangos anywhere within 40 miles. My ONE STAR RATING goes to Electronics associate JOSEPH- was on a personal phone call with his daughter on one AirPod as he was assisting me in purchasing a new Straight Talk Phone and phone card for the first time. Not only did he have an attitude with me for interrupting his phone call and I couldn't tell if he was talking to me or talking to her because he was talking to both of us at the same time - he also sold me the wrong phone card that isn't compatible with the phone I selected. I called a manager when arriving home to tell her my complaint but didn't know the card was the wrong card yet. Then I had to purchase ANOTHER $35 phone card at home online to use the phone. Now I have to drive 30 minutes back to the Walmart to return the incorrect phone card JOSEPH sold me while he was extremely rude on his personal phone call. Flat out terrible! Who does this?!

    This review is all about (Driscoll brand) STRAWBERRIES (produce, not plants). The rest of Marble…read moreFalls, TX, Walmart, and most of their produce, is fine. Grocery store strawberries are routinely big and pulpy (that's a BAD thing!), but the last container we bought at this Walmart (Driscoll brand) was terrible: bright red on the outside but with hard white pulp inside. They sliced like potatoes (and were the color of potatoes inside), and the flavor was almost non-existent. When will produce sellers and suppliers (and inexperienced shoppers who fall for ads that say "big and plump") realize that "big and plump" DOES NOT indicate quality strawberries; the best ones are smaller, red or dark pink all the way through, and have a strong, sweet strawberry taste and (when cut) smell.

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    Choice Medical Supply

    Choice Medical Supply

    3.5(4 reviews)
    0.7 mi

    I don't typically review this type of company, but I feel compelled after I received such excellent…read morecare from Sid, the respiratory therapist that is associated with Choice Medical. He has been so professional and helpful, he is responsive and kind. I highly recommend him!

    I picked up supplies from our local office in Marble Falls, Tx on 7-20-26. Staff was very helpful…read moreand friendly. I received a statement with a $0 balance and was told insurance covered it. On 9-5-26, I rec'd a bill dated 8-18-26. I called their billing department in Abilene, Tx. Re the bill dated, I was told "There's nothing I can do about it. They come out of PA. I explained that I have a delivery ticket with a $0 balance and was told insurance covered the full amount. The billing lady told me "That's just an estimate just like when you go to doctor and there's no way the staff would know my responsibility." I replied that if their practice, I'd need to return the product. She responded that that was my decision. I also tried to tell her that when I get medical services from physicians, I always know my responsibility before the service. But she interrupted and didn't let me finish my sentence. She said, loudly and aggressively, "I'm not going to argue with you. If you want to return the product, that's up to you." Terrible customer service. No attempt to retain business. Summary attitude: I can't do anything about it and I don't care if you return product. Said she'd have her supervisor call me the next day. I replied, "That will be fine" and hung up. Supervisor call never received. I called our local office and spoke to Sherri. How refreshing! She had a great attitude! She looked at my account on computer and said the problem was that my account was incorrectly set up to show insurance paid 100 percent. She owned the issue and said it had been fixed and assured me it would not happen again. She was incredibly kind and even took time to explain some things about my product I didn't know or understand. Outstanding customer service!! The attitude of our local office was excellent and the exact opposite of the Abilene office. There are many ways to tell a customer "no" and be kind and retain their business. The attitude of the billing office is inexcusable! I've talked with Sherri and with Sid in the past and received very caring and kind service. I hope this review will allow their billing office some much needed training in customer service. Billing personnel is a hard job. I know bc I just retired from a career in billing. The attitude in the billing department is NOT ok. I would give our local office in Marble Falls, as well as Sid in Abilene 5 stars. I'd give their billing office 1 star or less if I could. Their replies were not only in error, but inexcusably rude and unnecessary. They need to understand their attitude represents the company every time they take a phone call. Sid and Sherri seem to know that and care about the person on the other end of the phone. Completely different customer service!!

    H-E-B Pharmacy - drugstores - Updated September 2026

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