We were SO impressed with the speed and pricing of Number One Turf. Arnold came out to do the…read moreestimate, but we mostly worked with Octavian. Octavian is quick to respond to texts and calls and was an incredible resource. Arnold gave us some misinformation that Octavian was quick to fix. We selected one product with Arnold, but Octavian let us know that another type would be available sooner but was a little pricier. We went with that option and had turf installed within EIGHT days of the estimate. Guys who came out were really helpful and efficient. Octavian was helpful with the pavers as well and made sure they were well spaced. We *love* the new backyard!!

Excellent customer service and craftsmanship. Its a pleasure to work with this family owned…read morebusiness.

The lifetime warranty means nothing. They were going to charge to fix their shit job.read more

Had the BEST experience with Kelly Roberts. They totally transformed my backyard! 10/10 recommend.read more

Turf Craft Innovation absolutely exceeded my expectations! They did an incredible job installing…read moreturf in my backyard--from the first moment to the last, everything was handled with complete professionalism and care. The quality of their work is truly top-notch. The team that came out was hardworking, respectful, and extremely detail-oriented. I was walking around checking things and asking for small changes, and they were more than accommodating. They never made me feel like a bother--they happily made adjustments on the spot and did it all with genuine smiles. It was clear they truly love what they do. I also felt very comfortable having them at my home, which is something that matters a lot to me. Their positive energy and strong work ethic made the whole experience enjoyable. I am obsessed with how beautiful my backyard looks now. The transformation is unbelievable, and the quality speaks for itself. I would 100% recommend Turf Craft Innovation to anyone--backyard, front yard, wherever you want turf. They're amazing at what they do, and I couldn't be happier with the final result. Thank you for such outstanding work!

I had turf installed in my townhome and I am so pleased with the end result. My patio looks amazing…read moreand I have never received so many compliments on it! The team was extremely professional, punctual, and efficient. The quality of their work exceeded my expectations and I couldn't recommend Turfcraft innovations enough. Jonathan walked me through the whole process and made sure I was satisfied with the service.

Agreed with others here. They did a good initial install but will not honor warranty or even…read moreanswer the phone. Ghosted after initial install and my turf has sunken and needs to be repaired. Coming out of pocket again. Would not recommend.

Their product is very good, their service is not, so much that I was finally compelled to write a…read morewarning to other potential buyers. As I've seen in other reviews, once they are paid and product is installed, they ghost you. It's near impossible to get any response regarding repairs. I've had numerous sunken spots, not near irrigation, that I can't get anyone to fix. I have young children that have tripped in the sunken spots, so now I have them blocked off until I can fix the spots myself. Service and communication rank high on how I choose a company to work with, and I was fooled by this one. Used car salesman approach - promise everything, deliver little. For these reasons, I do not and will NEVER recommend using Wakasa for your turf install.

Turf was repaired & looks great, Memorial truly cares about their customers satisfaction.read more

Mario and his team did an awesome job! Very happy with the price, the speed of service and the…read morequality of the job. The seams are impossible to see and the crew was extremely professional. Completely transformed our back yard where we tried tons of other grass products but nothing would work long term since our large oak trees keep the area so shady. We love the space now and use it constantly! Very highly recommended!

Magnolia Turf was amazing, quick, and professional! Their quote came in MUCH lower than the other 3…read morequotes I requested from other companies. They completed the work so quickly and were extremely responsive throughout the whole process. Their crew did a great job cleaning up after they were finished, which was an added bonus. Hunter was great and communicative the whole time. Would absolutely recommend them!

Jack Miller did my lawn 3 years ago and his crew did a good job. Now that the ground was slopped…read morein some area, I called for the maintenance and Jack to me he sold MT to his friend Hunter. I called Hunter and Carter answered the phone. He gave me a quote for $1,050 and I did not bargain, just ask that he warranty the work in the areas that they worked on (2/11/26). He promised and told me to call him if the same areas got slopped down. But he said just text him, don't call the office because he doesn't want to get in trouble ?! On 2/16/26, after the rain, the areas got soft and slopped again. I texted him and he said he's on assignment and will follow up later. I since called, texted few times and no response from him or anybody at MT.

I had done a project for tree trimming and my phone was going crazy with calls. I told this company…read more"come by next week". They showed up and due to personal circumstances, I didn't even remember telling them that. Trevor was great. He looked at what I wanted and had me a fair quote by that evening. He told me they would get me on the schedule for New Years Eve. The 3 guys got here early, made fast work of getting everything done, cleaned up after themselves and hauled everything away. I have to say they got it done a lot quicker than Trevor thought they would. The one advantage to it being a holiday. Would definitely recommend and use again. Quick service, fair price, great crew

Big Tex Turf / H&H Property Group - Full Review…read more Overall Product: A+ Home Office Customer Service (Pre-Warranty): A+ (with some notes below) On-Site Installation Team: A+ Sales Rep Communication & Follow-Up: D- What You Should Know Before You Book: If you have a sprinkler system, turn it off several days before install. This wasn't mentioned and caused delays. Be home during the install if possible--it's helpful to see how things are done and learn yard care tips. Ask for a brush-up service around 9-12 months after install. (Ours is still new, but we'll update once that happens.) Regret: We didn't upgrade to Cool Turf. It heats up just like the weather--something to consider if you live in a hot climate. Our Experience: We chose Big Tex Turf because they matched key items from another quote, had great reviews, and guaranteed completion before a big home event. We paid in full, so can't speak to financing. Our sales rep (Zach) started strong, but was hard to reach after booking. When weather delayed our install and left a large sand pile in the street (a safety and HOA issue), we couldn't get a hold of him--even the install team had trouble. I had to step in and offer a temporary tarp/cone solution myself. Tip: Texting a team member is more effective than calling. Calls go to the main office. Despite the sales rep gap, the installation team was excellent. They were efficient, professional, and finished the job in one day. Cleanup was great, and they came back as early as 7 AM to resolve post-install questions. 2-Year Follow-Up (as of 5/14/2025): Almost two years later, customer service remains solid. We've had a few normal turf issues and they've addressed every one quickly. The lawn still looks great--we're overall very happy. Final Thought: We recommend Big Tex Turf--just be proactive about communication and ask all your questions upfront. If you do that, you'll likely be very pleased with the results.