The lifetime warranty means nothing. They were going to charge to fix their shit job.read more

Had the BEST experience with Kelly Roberts. They totally transformed my backyard! 10/10 recommend.read more

Turf Craft Innovation absolutely exceeded my expectations! They did an incredible job installing…read moreturf in my backyard--from the first moment to the last, everything was handled with complete professionalism and care. The quality of their work is truly top-notch. The team that came out was hardworking, respectful, and extremely detail-oriented. I was walking around checking things and asking for small changes, and they were more than accommodating. They never made me feel like a bother--they happily made adjustments on the spot and did it all with genuine smiles. It was clear they truly love what they do. I also felt very comfortable having them at my home, which is something that matters a lot to me. Their positive energy and strong work ethic made the whole experience enjoyable. I am obsessed with how beautiful my backyard looks now. The transformation is unbelievable, and the quality speaks for itself. I would 100% recommend Turf Craft Innovation to anyone--backyard, front yard, wherever you want turf. They're amazing at what they do, and I couldn't be happier with the final result. Thank you for such outstanding work!

I had turf installed in my townhome and I am so pleased with the end result. My patio looks amazing…read moreand I have never received so many compliments on it! The team was extremely professional, punctual, and efficient. The quality of their work exceeded my expectations and I couldn't recommend Turfcraft innovations enough. Jonathan walked me through the whole process and made sure I was satisfied with the service.

This is my 2nd time hiring D&G, and I will continue to use them for all of my landscaping needs…read more Luis is very responsive and easy to work with, and his team works very hard and does a great job. For this job, I wanted to improve our curb appeal by adding prettier stone borders around planters and changing out a tree in the front lawn. Luis helped me pick out stones and what tree would work best. D&G is extremely professional and offers all of the extra little technological touches (like email/text appointment reminders, clear quotes provided in a portal, follow up instructions on how to care for your new landscaping, etc.) that make your business transaction very smooth. They were on time, worked hard, and delivered a great product. I am so happy with my new yard!

This is an incredibly professional company. We started them out with a smaller job. The last job…read morewas a total redo of our backyard landscaping from scratch. We continue to be so impressed that we have increasingly come to rely on them as our go to landscaping professionals. These folks are honest, talented and do what they say they are going to do, when they say they are going to do it. We wholeheartedly endorse this company.

I had done a project for tree trimming and my phone was going crazy with calls. I told this company…read more"come by next week". They showed up and due to personal circumstances, I didn't even remember telling them that. Trevor was great. He looked at what I wanted and had me a fair quote by that evening. He told me they would get me on the schedule for New Years Eve. The 3 guys got here early, made fast work of getting everything done, cleaned up after themselves and hauled everything away. I have to say they got it done a lot quicker than Trevor thought they would. The one advantage to it being a holiday. Would definitely recommend and use again. Quick service, fair price, great crew

Big Tex Turf / H&H Property Group - Full Review…read more Overall Product: A+ Home Office Customer Service (Pre-Warranty): A+ (with some notes below) On-Site Installation Team: A+ Sales Rep Communication & Follow-Up: D- What You Should Know Before You Book: If you have a sprinkler system, turn it off several days before install. This wasn't mentioned and caused delays. Be home during the install if possible--it's helpful to see how things are done and learn yard care tips. Ask for a brush-up service around 9-12 months after install. (Ours is still new, but we'll update once that happens.) Regret: We didn't upgrade to Cool Turf. It heats up just like the weather--something to consider if you live in a hot climate. Our Experience: We chose Big Tex Turf because they matched key items from another quote, had great reviews, and guaranteed completion before a big home event. We paid in full, so can't speak to financing. Our sales rep (Zach) started strong, but was hard to reach after booking. When weather delayed our install and left a large sand pile in the street (a safety and HOA issue), we couldn't get a hold of him--even the install team had trouble. I had to step in and offer a temporary tarp/cone solution myself. Tip: Texting a team member is more effective than calling. Calls go to the main office. Despite the sales rep gap, the installation team was excellent. They were efficient, professional, and finished the job in one day. Cleanup was great, and they came back as early as 7 AM to resolve post-install questions. 2-Year Follow-Up (as of 5/14/2025): Almost two years later, customer service remains solid. We've had a few normal turf issues and they've addressed every one quickly. The lawn still looks great--we're overall very happy. Final Thought: We recommend Big Tex Turf--just be proactive about communication and ask all your questions upfront. If you do that, you'll likely be very pleased with the results.