We were SO impressed with the speed and pricing of Number One Turf. Arnold came out to do the…read moreestimate, but we mostly worked with Octavian. Octavian is quick to respond to texts and calls and was an incredible resource. Arnold gave us some misinformation that Octavian was quick to fix. We selected one product with Arnold, but Octavian let us know that another type would be available sooner but was a little pricier. We went with that option and had turf installed within EIGHT days of the estimate. Guys who came out were really helpful and efficient. Octavian was helpful with the pavers as well and made sure they were well spaced. We *love* the new backyard!!

Excellent customer service and craftsmanship. Its a pleasure to work with this family owned…read morebusiness.

The lifetime warranty means nothing. They were going to charge to fix their shit job.read more

Had the BEST experience with Kelly Roberts. They totally transformed my backyard! 10/10 recommend.read more

This is my 2nd time hiring D&G, and I will continue to use them for all of my landscaping needs…read more Luis is very responsive and easy to work with, and his team works very hard and does a great job. For this job, I wanted to improve our curb appeal by adding prettier stone borders around planters and changing out a tree in the front lawn. Luis helped me pick out stones and what tree would work best. D&G is extremely professional and offers all of the extra little technological touches (like email/text appointment reminders, clear quotes provided in a portal, follow up instructions on how to care for your new landscaping, etc.) that make your business transaction very smooth. They were on time, worked hard, and delivered a great product. I am so happy with my new yard!

This is an incredibly professional company. We started them out with a smaller job. The last job…read morewas a total redo of our backyard landscaping from scratch. We continue to be so impressed that we have increasingly come to rely on them as our go to landscaping professionals. These folks are honest, talented and do what they say they are going to do, when they say they are going to do it. We wholeheartedly endorse this company.

I had few companies out to give me an estimate for my backyard. NexGen (Richard)'s bid is not the…read morecheapest, but he's the only one that do the extra layer of rock for the foundation of the turf. The drizzles do not worry me, but the heavy downpour we have in Houston concerns me and I feel that without properly building the foundation, the rain will eventually corrode the foundation. Or worse, have puddles in your turf! There are not a whole lot on this since the artificial turf business is still relatively new, but for such a big investment, do your homework. Richard and his team (Juan) constantly keep me in the loop despite few heavy rain delays. They did the job with leveling telescope, frequently make sure the water would drain properly. I found them very easy to work with and would accommodate changes as things come up. In my case, I wanted lay extra gravels on the side and drain pipes around the turf. My family loves the yard and we spend at least a little bit of time on it daily.

Can't imagine any company doing a worse job. Huge visible seam. Turf shedding and threading…read more They used huge nails that makes it looks like bald spots. Turf lifts up and not secured properly. Went with NexGen as that is all they do even though was more expensive than our previous contractor. Should have stayed with the other contractor that did ours originally.

Jack Miller did my lawn 3 years ago and his crew did a good job. Now that the ground was slopped…read morein some area, I called for the maintenance and Jack to me he sold MT to his friend Hunter. I called Hunter and Carter answered the phone. He gave me a quote for $1,050 and I did not bargain, just ask that he warranty the work in the areas that they worked on (2/11/26). He promised and told me to call him if the same areas got slopped down. But he said just text him, don't call the office because he doesn't want to get in trouble ?! On 2/16/26, after the rain, the areas got soft and slopped again. I texted him and he said he's on assignment and will follow up later. I since called, texted few times and no response from him or anybody at MT.

Hunter had a very competitive quote and explained the turf options very clearly. He had good…read moresuggestions where to place gravel and save some costs. The job was done efficiently and cleanly over the course of a day. We were very happy with the result and would recommend to anyone looking for a turf as an option.

I had done a project for tree trimming and my phone was going crazy with calls. I told this company…read more"come by next week". They showed up and due to personal circumstances, I didn't even remember telling them that. Trevor was great. He looked at what I wanted and had me a fair quote by that evening. He told me they would get me on the schedule for New Years Eve. The 3 guys got here early, made fast work of getting everything done, cleaned up after themselves and hauled everything away. I have to say they got it done a lot quicker than Trevor thought they would. The one advantage to it being a holiday. Would definitely recommend and use again. Quick service, fair price, great crew

Big Tex Turf / H&H Property Group - Full Review…read more Overall Product: A+ Home Office Customer Service (Pre-Warranty): A+ (with some notes below) On-Site Installation Team: A+ Sales Rep Communication & Follow-Up: D- What You Should Know Before You Book: If you have a sprinkler system, turn it off several days before install. This wasn't mentioned and caused delays. Be home during the install if possible--it's helpful to see how things are done and learn yard care tips. Ask for a brush-up service around 9-12 months after install. (Ours is still new, but we'll update once that happens.) Regret: We didn't upgrade to Cool Turf. It heats up just like the weather--something to consider if you live in a hot climate. Our Experience: We chose Big Tex Turf because they matched key items from another quote, had great reviews, and guaranteed completion before a big home event. We paid in full, so can't speak to financing. Our sales rep (Zach) started strong, but was hard to reach after booking. When weather delayed our install and left a large sand pile in the street (a safety and HOA issue), we couldn't get a hold of him--even the install team had trouble. I had to step in and offer a temporary tarp/cone solution myself. Tip: Texting a team member is more effective than calling. Calls go to the main office. Despite the sales rep gap, the installation team was excellent. They were efficient, professional, and finished the job in one day. Cleanup was great, and they came back as early as 7 AM to resolve post-install questions. 2-Year Follow-Up (as of 5/14/2025): Almost two years later, customer service remains solid. We've had a few normal turf issues and they've addressed every one quickly. The lawn still looks great--we're overall very happy. Final Thought: We recommend Big Tex Turf--just be proactive about communication and ask all your questions upfront. If you do that, you'll likely be very pleased with the results.