Tried to set up pool service in April. Main guy was out on medical, which was understandable, but…read morenever once did anyone set up our account, a contract, or communicate with us. Fast forward to today, I reached out because some guy came to service our pool (only knew because I'm home with a sick kid). The owner called me and said we'd been receiving service the whole time (news to us) and he'd like to start over. Then he made it clear he only meets clients before 3 pm through the week, and that it seemed like this wouldn't work. With all of the issues created by lack of communication on the businesses part, all we wanted was to meet face to face for a few minutes to set things up right. At that point, it was clear he didn't want our business. I'm shocked by all of this because the company gets great reviews, but they definitely aren't hurting for clients and their customer service is lackluster at best. We felt like just a number on a page from day 1. Definitely don't recommend this company. It's expensive compared to others and not worth the money based on what we experienced. We ended up having to do all kinds of service and troubleshooting in our own because the tech wasn't doing their job apparently anyways.

They are great, dependable and very honest as to what you need or needed. The employee were…read morecourteous and respectful..

We just completed our pool and backyard landscape project with TNT Pools and are amazed at how good…read moreour pool and backyard look. Our backyard looks and feels like a modern, tranquil oasis villa retreat. It reminds us of our time living and traveling in tropical Southeast Asia. Antonio at TNT Pools is the company you need to complete your pool and landscape projects. Antonio and his staff have been great to work with, from the design through the construction project to the final walk-through. Antonio and TNT Pools are about quality, professionalism, and value. If you are thinking about a pool project, you need to call Antonio at TNT Pools! The quality and value you get with TNT Pools surpasses all the other pool companies in the valley.

CAUTION CAUTION CAUTION Antonio will build you a pool to your liking in all talk SEND YOU A…read moreCONTRACT AND WONT ABIDE TO IT and submit other plans to the city wrong size and dimensions from signed contract wont admit or accept his mistakes and want to charge you additional to compensate his mistakes and you not agreeing he will abandon the job and let his vendors put a lien on your house stick to a well known builder measure your pools to see if they are to specs agreed upon our pool was more than 10 ft short and we stopped him from continuing even thoe he came a redugg he failed to fulfill our contract

We were having some trouble getting our water to stay clean. After just one visit I saw great…read moreimprovement and they have been able to keep it sparkling! They serviced my pool equipment too. They are very knowledgeable, courteous, and reliable!

From the owner: I specialize in Pool cleaning / Brushing/Cleaning pump…read morebaskets, and skimmer every time I visit your home along with brushing side walls. Treating every pool like it was mine leaving it properly sanitized and clean. And always doing the best I can for my customers! Communication is key! we service all of visalia and surrounding areas. We handle all aspects of pool care from weekly service to filter cleaning or replacement. With 10 years of experience you are assured a sparkling pool year round! pool service includes all the following brush Pool walls tile and steps, netting pool cleaning pool skimmer and pump baskets backwashing pool filter, de and sand filters verifying equipment pump timer, pressure and any leaks cleaning pool sweep bag, verifying pool sweep operation testing pool water, adding pool chemicals and balancing water other services green to clean pool service package salt water pool maintenance filter cleaning and maintenance acid washing and chlorine washing New filter or pump installs.

Quick response and great work. It isn't easy finding someone who can keep an above-ground pool…read moresparkling. Thank you!

It is so hard to get good pool service in my area. Luke has been absolutely amazing and I'm so…read moregrateful to have someone who is knowledgeable, timely, and a great person. So glad I dont have to worry about my pool anymore.

I hired this company for full service maintenance at $170 per month. Pool rep serviced pool one…read moretime with chemicals, but the pool was still green. After several days of pool not clearing up, I added chemicals, cleaned the filters and vacuumed the pools floor. Prior to me doing all of this the pool rep stated "the filter needs backwashing, I'll do that next week". My thought was if the filter is dirty, then it will not properly clean the water, and if he knew it needed backwashing the day he was there, why would he put if off 7 days. The next issue was after I did all the work, I handed over to him a crystal clear pool. When he sent a picture after his visit, I noticed a lot of algae at the bottom of my pool, I sent him pictures and asked if someone could got out and sweep and he stated "I did sweep". I asked he review the pics, and I pointed none of the floors were swept and he replied "I don't sweep floors, just walls". He then stated all he did when at the weekly service was add 2 tablets to the basket and that's it. I was alarmed that he wouldn't add chemicals and I brought that to his attention that in 103 degree weather, the chemicals I added 7 days ago, wasn't going to last another 7 days in this Fresno heat. He said all was fine, and as I knew it would happen, within a week my pool was green. The rep on another visit installed a pool timer for $369. When I asked him about my green pool, he responded by blaming my equipment and then asked about the $369 invoice. I paid the invoice within a few minutes of being asked about and then continued asking about him getting my pool blue, the way it was when he took over service, and his response was "to make it easier on us all, I'll stop service". So in nearly a month, my pool has been green, even though I have "full service" with this company. After he took his money and quit, I'm now maintaining my pool again and within 24hours I had my pool blue and I'm not even a pool professional.

From the owner: Free quote I clear up green pools, I do filters washes I do equipment installs. I have room for new…read morecustomers for the spring and summer 2025 Give me a call for pricing.

Excellent service! Logan double-checked my pool sweep the next day after I thought I had an issue…read more Also, he sent pictures of the pool after servicing it to show the pool was tip top.

From the owner: At TidalWaves Pools, we believe your pool should be more than just clean, it should be pristine…read more Founded with a passion for top-tier service and crystal-clear results, we’re a small, locally owned business dedicated to providing expert pool maintenance and repair with a personal touch. Whether it’s routine cleaning, equipment troubleshooting, or complete system repairs, we treat every pool like it's our own because to us, your peace of mind matters. Let us take the stress out of pool care so you can enjoy the water the way it was meant to be: effortless, sparkling, and serene.

I was surprised by some of the poor reviews for Clear Image, then I found out that the business has…read morenew owners. I called because my pump was not working well. Aaron came out and replaced some seals and now it works great. He was easy to work with and his price was very fair. He could have easily talked me into expensive parts but he did not. I highly recommend them for your pool service .

If I could give this business a 0 star rating I would...the owner Debbie is VERY unprofessional,…read morecustomer service is laughable, she talks down to her customers, she doesn't wear a mask when coming to your door, complains about having to clean the pool she is being payed to clean...stay away from this business, any other pool company would do a better job...completely unsatisfied!

We have been using Pristine for a year now, Anthony is our guy and he is amazing. He does a good…read morejob and actually takes the time to brush and net the pool thoroughly. He's friendly and trustworthy. Highly recommend them. We have had previous pool guys who literally come for five minutes and leave, it's really nice that somebody takes their time taking care of our pool.

Let me start off by saying we have used Pristine Pool service and repair for about 5 years. The…read moreowner's son (Sorry forgot his name) was our first tech and he was great, took the time to even educate me/family about our pool and jacuzzi. We were very happy with our pool service and our technicians. Over the years we had a number of different techs come out and we had to notify them that we had Huskies and to please close our gate when they were finished, we never had any issues. Well this week we received notice that Pristine was no longer going to be cleaning our pool. No reason, just no longer cleaning our pool. We then called Pristine (Kristi) and asked why they were stopping our service. Kristi stated that the new tech's are tired of walking to the front door and asking us to unlock the side gate so they could service the pool. The new tech was also unhappy because the bag on our pool sweep had a hole in it and I fixed it with a metal clip. So Pristine chose to not service our pool any longer and dropped us. I really thought we had a good relationship with Joe and Kristi but I guess not. Apparently, we were low on their priority list and that's why they dropped us. Good luck with your business, but you won't be getting any more referrals from us.