Its my first here. Ratings out of 5 below:…read more Hookah Mix - 5 Cleanliness - 5 Service - 5 Ambience was good. Comfy seating. Wifi - you can access I took pan flavor. It was a nice flavor and the mix was good. Smooth! Cleanliness is high priority! And this lounge is clean! Friendly staff! There is outdoor seating available.

I wish I could give a no star review. Worst customer service ever. They charged us a $150 cleaning…read morefee because my friend threw up a little outside the establishment, and they were saying they had to call someone to power wash the little spot of throw up. We said we will clean it up with some water, but they refused. Then 5 minutes later they took a bucket of water and washed it themselves with just water, and I called them out and said that's a nice power washer. And they just smiled and laughed us. DO NOT GO HERE, THEY ARE SCAMMERS!!!!!!!

Nice place to just lay back and chill. Girlfriend and I did not take part in the hookah but enjoyed…read moreour tea and talked.

This is such a quaint little find in my neck of the woods! The owner is originally from California…read moreand has talent in interior designing so this place has a super cute vibe. Definitely Instagram worthy setting/ vibe. It's a Moroccan style hookah lounge. The only reason I would give it a 4 instead of 5 is because they don't have a food menu and no alcohol on premises. Would have definitely enjoyed the hookah more if this was the case. The hookah is $25 per hookah and a lot of flavors to choose from. The owner personally came and chatted with us and made us feel at home.

Great atmosphere, great hookah, great pricing, and great staff / ownership!!! It's my go to hookah…read morelounge. Hookah lounges can be very hit or miss and Amoré is definitely a hit.

A lot of hidden charges. I looked at the menu and a Hookah was $30 and $10 for a refill. I went to…read morecheck out thinking my tab was going to be about $40 and was shocked when I saw it was over $90. There was a service charge of $20 a BYOB fee of $10 per a person and a hose fee. I will not be going back.

This is not a terrible place to come and hang out. They have a promoter to host events on Friday…read moreand Saturday if you want to stay in the Addison area then this may be more your speed, but to drive here and have to haggle with the price is it's unnerving the last time we were there they wanted to charge us double for the hookah and you absolutely have to have a hookah to sit in the booth although you already paid 10 or $20 to get in or whatever but to be charged double the price of what's on the actual menu was crazy and if we didn't catch it, we just it just would've been what it was. I do believe this is Marissa reflective of who the waitress is at the time and who the promoter is at the time but I do believe this is not a bad option if you want to stay local and you want to have a section and not worry about people falling all over you mixing with the crowd.

Honestly, I would like to write this place to completely close down. One star is not deserving of…read morethis establishment. They feel as if they don't have to provide any type of customer service because they're gonna get the money regardless very entitled. I stopped going here for years for that exact reason. How I ended up here was a birthday party. I was invited to despite how I feel about this establishment I went. Soon as I arrive we were seated and was enjoying my friends's birthday party within the next 20 minutes. I stood up and touch my pants and realized I had a pile of gum on the back of my new pants. I was so upset this was my first time wearing these new pants and now something so disgusting happened. I asked the waitress instead of bringing me my bill to takeoff $25 due to my pants being ruined. She told me she had to go speak to her manager. She kept coming back asking for my money and I kept telling her let me speak to your manager so she later came back and stated my manager stated I can only give you ice. I told her that is unacceptable. I am not about to sit here after I've been drinking and enjoying myself to ice my back of my pants and I can't do anything other than that. The manager came out, stated he did not do that put the gum there.(Which he had a very poor disregarding attitude) I explain to him I never said that you deliberately put the gum there. I stated that this is your establishment so you are suppose to take accountability for the fact that the seats were not clean properly. I'm only asking for my bill to be comped. He told me in front of my friends that he's not gonna do that. The best thing he can do for me is bring me some ice. I said, sir do you want me to pull my pants down and it's establishment because what would ice do for gum being on the bottom portion of my bottom half? He said ma'am, please pay your bill and that's it. This is a reminder and warning to everyone who thinks about going to this establishment. DON'T GO!! They do not care about you!!! The only thing they want is your money. They are slightly racist. That man spoke so rudely to me when I was ever bit of respectful to him and I couldn't have gotten out of hand but I wanted to show him what he was suppose to do as a manager or owner of an established that ruined a customer's night and clothes. I have been experiencing this for years. That's why I stopped going to this establishment. I never went for many years until my friend who was very close to me birthday, and I gave him one chance for her. She witnessed the entire thing and stated she would never go there again as well. I will always be an advocate of no one spending money with them!!

finally getting around to say "this place is lowkey cool" & so is the owner. i like ambiance ultra…read morechill so i would go on Tuesdays where they would have happy hour. i moved away but ill have to come back to visit. Go check it out!!!

The best in town,fun and great..love coming with family and friends.services out of this world.read more

Our server was really nice and sweet but it was a Friday night with only 4 people in the entire…read moreplace and they were blasting music so loud that even our server was begging the dj to turn down the volume. I expected them to play rap and hiphop but didn't expect that god awful basketball goal noise in between every. Single. Song. I stayed for one round of coals and left before then because it was an unpleasant sensory experience. If there's only 4 people in there, there's zero need to blast music at jet engine volume.

This place gets 5 whole ass stars for Logan alone!…read more We came on a Sunday night and it wasn't packed. The music wasn't too loud so you can hear your party's conversation. Logan was attentive no matter how many people came in and was very informative when it came to our indecisiveness in picking a hookah flavor, ice hose bs regular hose etc. Not to mention, he was just awesome! The vibe & music was on point. I like the fact they let you choose where you want to sit and people are just here to do their own thing. We didn't order any drinks but I did only see a beer & wine selection which was cool if you just want a drink. Overall, come in, chill and get your hookah on.

Hot hot hot you get a chance go there the atmosphere was amazing and the clean smell of the…read morebathroom was nice. Staff was friendly. Drinks were on fire. I have no complaints and will come again.

Super expensive place !…read more 5 friends went for hookah for 90 minutes and came out with $90 bill for using 1 hookah which was supposed to be $22. They charged $22 twice since it was 5 people then another $25 for bringing our own food and drink and then 18% service fee for bringing us the hookah once.

Great fresh place. With open concept and bright. The food was fresh and authentic. The tea was…read moreperfect and no sugar (which I prefer) the kunafa was wonderful too! The service was fast and efficient. The waitress was so attentive . Took a star off because compared to some other places there is room for improvement. But great place and will be back

We had called right before we came in because we had just moving all day and were in Athletic wear…read more Kyle answered the phone assured us it was okay, and when we came in he held the door open for us, shook my husband's hand and greeted us with a huge smile. So right off the bat we knew service would be exceptional, which it was. We started off with the cold sampler and iced americanos. The restaurant was gorgeous and had a laid back vibe. We shared the kebab dinner plate, and ended with the pistachio sundae. That was absolutely one of the best desserts I've ever had. Over all it was a great experience and we'll be back.

Dj BEZ is the absolute best here!! Great customer service. Always a fantastic time here with my…read morefamily! I love all of their food and their hookah is amazingggg

Great food. Whole group liked all but sambosas, they were ok. Music was great as well as belly…read moredancer. Dance floor was mostly full majority of the time. Service was quite good. Even with being so busy, servers were as attentive as possible. Drinks...not so much. None of it seemed to have alcohol, at all. Everything was like mocktails. A few in the group had shots. They said it was like water. Not a good place for drinks at all.

Came here with a group of ladies to enjoy some hookah. The spot is BYOB (they do charge a fee for…read morebringing your own). The area is spacious with plenty of room to enjoy yourself. There's a food menu and, of course, the hookah menu. The ladies I was with enjoyed the hookah and the vibes were nice - owner was very friendly as well. Definitely place to check out!

Cleopatra Hookah Lounge offers a spacious and cozy setting with plenty of comfortable seating. One…read moreof the reasons I enjoy this spot is that it's usually less crowded than other lounges, creating a relaxed and laid-back atmosphere. It's BYOB, so make sure to bring your drinks! There is a $5 fee if you arrive and don't plan on smoking. Hey...they have to make their money somehow. They also have ice and mixers available for purchase. The hookah is rich and flavorful, the music keeps the energy up, and the staff is super welcoming. I haven't tried the food yet, so I can't comment on that, but you should check it out and see for yourself!