Great customer service for property owners. Getting signed up has been a great experience. They are…read moresuper responsive and give great information.

This is hands down the most unprofessional, manipulative, and borderline fraudulent landlord and…read moreproperty management experience I've ever seen. Ziprent lured me in by falsely advertising that landscaping was included in the rental. After I signed the lease and moved in, they requested I mow. Over multiple weeks of negotiating, they issued a revised lease addendum that quietly pushed "watering" responsibilities onto me, while keeping all scheduling and control in the hands of the owner and their landscapers. I was never given access to irrigation systems, guidance, or any control over the plant health--yet they decided to weaponize a generic HOA compliance notice (which had no fine attached) and claimed they would be submitting "an invoice for a claim" against me. Yes, seriously--they're trying to make me pay for dead trees and landscaping failures that are fully the owner's responsibility under the lease. I didn't plant the trees. I didn't design the landscaping. I didn't agree to replace it. But they're now manufacturing false liability and trying to pin it on the tenant. This is not just shady--it's textbook landlord fraud. A formal complaint has been filed with the Better Business Bureau, Attorney General in Washington, and I am currently retaining legal counsel in preparation for small claims court if they attempt to withhold any part of my deposit for this fabricated "charge." They've also tried to flag my reviews as defamation and their escalations manager used AI to type a response for my sensitive data and housing details, upon confronting this to the same escalations manager I got "Based on your responses to threats of further escalation, it appears that you do not wish to receive assistance" so I'm still left unsure what charges I will face. Despite their claim that the amended lease was "quickly" drafted to clarify watering responsibilities, that simply isn't true. It took nearly two weeks of back-and-forth, during which I was being contacted at inappropriate hours -- including late-night messages around 1 a.m. -- just to get basic clarity on what was originally misrepresented in the listing. If the intention had ever been transparent or proactive, I wouldn't have needed to chase down a revised document while juggling confusing, contradictory information about landscaping duties. If you are considering renting through Ziprent: don't. Their polished software and surface-level communication masks a deeply unethical, dishonest business model. They will lie to you, twist your lease, and gaslight you when you push back. I've documented everything and I suggest every other tenant do the same--because if you end up here, you'll need it.

Very clear management and policies. The values of the…read morecompany are excellent. Although I am relatively new to living as a resident in one of their properties; I am enjoying my lodging and see value in their management of the apartments.

I would give zero stars if that was an option. I had no problems with the prior management company…read more I have had issues with a loud upstairs neighbor for almost a year now and management has yet to fix the situation. I have have been compliaing since March 2025 when the inconsiterat cow moved in. Management does not return emails or phone calls. By far the worst property management company ever!!!! I strongly recommend you stay away from any property they manage.

I can't rate the property management company overall yet because they just took over about six…read moreweeks ago so there hasn't been enough time to judge. However, they did send out a great maintenance person, Jerry Grow, within hours of my submitting a request about a clogged drain and non-functioning garbage disposal. Jerry diagnosed the issue and replaced the garbage disposal and unclogged the drain and was very intentional about not leaving a mess, which I really appreciated. He definitely went above and beyond and made sure I didn't have any other maintenance issues that needed to be addressed while he was there. He also gave clarifying information about an issue with the property, and how it was going to be addressed, as well as the best way for us as tenants to contact the manager. Jerry definitely gets five stars in my book.

I would never live here again. I can never get a response from maintenance--big, small, emergent,…read morenot urgent, doesn't matter. It couldn't be more stressful to ask for some basic thing from someone specifically designated for that and get nothing but the middle finger and knowing every future need will be treated the same. Unfortunately things keep popping up forcing me to seek their help. I never get contacted after my requests and I've even had them cleared from the system before being addressed. And considering these are older properties, needing some kind of maintenance seems inevitable. Every time I have to reach out I hope it will be different and I'll be pleasantly surprised, but I will say, they are very consistent at avoiding their jobs.

I talked to Lena P today about their PM services. she was very nice and spent 45 min talking about…read morevarious things about what they do. I have a current PM and I was considering switching soon. If you are looking for a PM try Barnaby PM.

I've been working with Linah for over a year now, and she's been an invaluable partner in my…read moremanaging my property. I'm a remote landlord and Linah has been an absolute godsend! I am so thankful to have found her on Yelp two years ago, and want to make sure I pay it forward to other folks in this community looking for a property manager. On a monthly basis, Linah sends me a comprehensive income statement, including photos of receipts for expenses that the property incurred. For bigger expenses, Linah diligently gets quotes, shows the quotes, and recommends the best course of action. She also cares about the properties themselves, keeping track of when we're supposed to clean gutters, update the landscape and do maintenance and repair work. When there are issues, she level sets with me calmly and with recommendations in mind, so I've never felt like there's been any real headaches with owning this property from afar. I resoundingly recommend Linah at Barnaby Property Management and I'm looking forward to more years of working together!

VIP Property Management has managed all four of my properties for nearly ten years now. Ted was the…read moreone who initially got me set up, and eventually Brandon V. became my dedicated property manager. Before partnering with VIP, I dealt with shady tenants, late rent payments, and property damage that was beyond belief. Managing these rentals had become a time-consuming and stressful burden. Since bringing VIP on board, everything has changed. They've thoroughly vetted tenants, handled every issue professionally, and transformed my properties into true income-generating investments. What was once a source of stress is now a streamlined, hands-off experience. I couldn't recommend them more highly.

Because of the close consideration of the staff at VIP Property Management, I was able to complete…read moremy journey of homelessness and rent a beautiful space of my own. Knowing that me and my children have a safe haven to call home has been a blessing and a major relief. The rental agreement is straightforward and the rent amount is very affordable. When I saw the listing for my current residence on HotPads, I knew I had to "jump on it" - and fast! I am so thankful and excited to create new memories this year as a first time renter. Thank you, VIP! - Lilli E. Portland, OR

Awesome people to work with. Great communication. Fantastic…read moreapartment, good location.

Nice and well done on the inside pretty clean and well fix from rooms lightings. Price wise good…read moredeal

To update the company is working with social services to redesign the ramp so that it meets…read morestandards for egress under the home, etc. very prompt in contacting be to resolve problem.

I want to follow up from a previous review that I had written. Scott contacted me & we were able to…read moretalk about the problems with communication. The air is cleared, but unfortunately Sterling cannot help me at this point. Bummer!

We had a very positive experience renting from Hoodview. We rented a townhouse for about 1 1/2…read moreyears. The place was awesome and the Management company especially Wendy was so easy to work with. We got our deposit back with a nice letter. Great company, great people. Highly recommend.

Inappropriate inaccurate listings that are way overpriced compared to houses in the surrounding…read moreareas. Their niche is that they fill homes with wholesale furniture that looks expensive so they can justify charging 3x what they should and offer to have it fully furnished. Would not rent from them, would avoid if possible.

Kevin Swan has been a wonderful partner to work with. He is responsive, dedicated and genuinely…read morecares about partnerships and strong relationships with his vendors. His company revolves around creating the best experience for his customers. Ibis Properties is my first go to when I have a housing need in the Portland area.