These guys are great. They are quick to respond, friendly, and knowledgeable. They came and fixed…read moreour stove last year, and came to check out our washing machine this year at a days notice. Prices are reasonable and up front as well. Highly recommend using them!

Good team!!! Nice people and conscientious with great work…read moreethic- Thank you! Give them a chance and I believe you will be happy

Matt, his father and uncle have taken care of all of our families appliance repair needs for 2-3…read moregenerations. They are timely, fair priced and experts in repair, while also being a great resource in recommending which new products they would recommend, when they are inevitably needed My family relies upon Allied Appliance exclusively, give our history of tremendous customer service expertise and quick response.

Highly recommend Matt. Responded quickly to a dishwasher issue, walked us through what he was…read morefixing and gave tips for future appliance use. Very affordable compared to other appliance companies!

AVOID MR. APPLIANCE! Trust the Yelp Reviews! Unfortunately, I called Mr. Appliance Cleveland to…read morerepair my refrigerator starter and capacitor... which based on research I understood to actually be a simple DIY for anyone not afraid to open the panel on the back of the fridge... but I wouldn't dare...and also aware that the parts were very inexpensive, I figured if it was that simple, it shouldn't cost much and took a chance with "neighborly" Mr. Appliance Cleveland because reviews, their website and friendly staff made me feel safe that I wouldn't get gouged. Wrong. The tech spent 10 minutes behind the fridge on the phone with Frigidaire to diagnose then gave me an electronic invoice for $260 labor for a job that takes less than 30 minutes and $247.80 for parts that were $130 in total online for the most expensive OAM parts (they were much cheaper on Amazon, but for the purpose of my discontentment, I'm sharing the most expensive costs I could find at any retailer). Because I decided to decline after questioning the invoice details, I was on the hook for $199 diagnostic fee + $20 restocking fee for the parts. Naturally, I don't want to give them $220 for a 10 minute visit, and I need the repair but don't have time for additional research to find a more honest company at this point, so I will pay them to do the work, but will NEVER refer anyone or use that business again. Read the Yelp reviews and you will find that my experience is not unusual. Correction. The charge was $548 and the technician was there for 10 minutes.

I called and they came the next day. I asked them to call me not my son whose dryer I broke. They…read moredid not. I called and they told me I needed to order a part. I did. My son said we found it was under warranty. I called back to cancel the part in 1 hour. They said it has to be delivered first and then they will charge me a 20% restocking fee. Totally unacceptable. Never use this company. It's all about money

He was quick and efficient, repaired my washer by taking out a large coin. I was given a quote of…read more$79 on the phone and without telling me how much more I was presented with a bill of $230. He did good work and fast but I was shocked at the price. Make sure to ask for quote BEFORE the repair is performed

My dryer was making a screamin noise for months and then finally stopped working. The lady I spoke…read moreto on the phone was pleasant and made it easy to schedule. Vlad came same day and diagnosed the problem. Ordered parts and they came within a couple days and he promptly returned and fixed my issue. He was thorough and communicated about the repair and the costs. Dryer was looked at and fixed within the same week, 10/10 recommend and will call him again If needed

Great customer service on the phone and in person! Very kind. Definitely recommend! Oh and Maytag…read morethe cat is adorable!!

They are always so helpful whenever I go there. Their prices are very competitive, and usually have…read morethe parts I need. If you are a do it yourself on appliance repair, this is the place to go.

Our refrigerator wasn't working properly, everything in the crisper was freezing and the rest of…read morethe refrigerator was getting warm. These guys came out the day after texting them, quickly diagnosed that the fan was broken and within a week the part arrived and they fixed the refrigerator. They also found that the drain was almost clogged and fixed that too for no extra cost. They were so nice and really cared about the job they did. The refrigerator is like the day we bought it now. Would highly recommend!

Parts could have been sourced locally for same day repair, instead they ordered it on line for 5…read moreday turnaround, then it was still misdiagnosed.

Huzzah! 1) Made an…read moreappointment quickly. 2) Showed up a a few minutes early. 3) Fixed what ailed my dryer without trying to upsell me on anything unnecessary, explained everything, including how to avoid calling them again for this issue, and didn't charge much. 4) Fixed a freezer that I randomly asked his advice about, after explaining how I could fix it myself (I opted not to, due to the inconvenience of leaving it unplugged for 24 hours), and did it without charging the extra fee for the service call. 5) Was very friendly and hyper competent. In short, I never expected to bee this excited about an appliance repair place, but these guys were great. Will definitely be calling them again (hopefully not soon!) the next time something breaks.

Misdiagnosed my dryer, and bad mouthing the brand I have.. over priced for crappy serviceread more

The First Gentleman I talked to was on point. He told how they worked, how they received payment…read more I was looking to get a refrigerator fixed in a building I help manage. It seemed strange to me that I could not talk to someone who schedules by 7. I am hoping to create a long term vendor relationship. I finally get a call at 8. Then I get information not for a fridge scheduling but for an AC which I have interest in, but is low on the priority list. I really need this Refrigerator fixed. After waiting until 8, I am told to call the next day. Punch line, can't reach anyone at the number the next day. We run an office with lots of suites. We want to help our tenant out. But if there is no one to talk to how do we get that done?

First time using this company, great experience, I highly recommend My Appliance Guy…read more They were responsive, courteous and honest. This is our go-to for home appliances repairs now.

Daniil got back to us within hours and offered to come same day, describing what he expected to…read morefind based on my detailed information, and what he would do. We couldn't do same day, so we met the following morning. Just as hoped, the guy kept it straightforward, honest, helpful and as described. A little context: Originally Sears was out (yes, they still exist). Having repaired a few refrigerators, garage doors and operator control boards myself over the years, I knew things weren't right with these Sears guys (yes, plural -- well, one in training, poor sod). They weren't dishonest, really, just excessive. Especially with cost (...pretty obviously constrained by dinosaur policy -- what felt geared towards getting a fleeced customer to buy a new appliance from Sears). The Sears guys estimated a four-figure two-man project, including for two off-the-shelf generic machine screws, $37 each, parts only. (Still had to pay them for coming out.) Bless their little hearts. I can see how people get bamboozed by this blue-shirted Sears "professionalism". Hearing good things, I contacted Daniil. And in a little more than a day, paid an eighth of the price for way more, better, no-nonsense, good natured, in-and-out service. With warranty. (Sears' job was to be "As-is" for an older-ish appliance in excellent condition.) We're grateful, Daniil -

He showed up when he said he would and took care of repairs to our refrigerator quickly and neatly.read more