We started the project for building a new house after meeting right after 4th July 2021. Everything was going well for few weeks. Then we were introduced to the Designer/Architect (AM; from Lake Country Design Studio LLC)for home design. We got the first model after a month. And then everything went downhill. Given that Miss. AM had family issues but everything kept dragging on. We got the first design completed in Sept/Oct' 2021. After requesting for few changes, the timeline kept increasing. In short we got some design in Dec'21 which was not even close to what we wanted as final. We got the bill for the design process right away too. Given that we were promised that it will be rolled into the building cost of the house, we were informed that, it has to be paid right away.
I don't think it takes past 5 months to come up with some design of a house, with preliminary costing. The design cost for 3300 sq-ft home was past $8000. Requesting to increase a home by 1 foot on each side took another month; just to see the change on a print.
In short, our experience with Hagen homes was horrible. I think we saw the warning posted sooner in the project, than later. Please beware of the timeline and costing. Most of the other builders we talked to would make a plan anywhere from $1500~$3500. Also, they would stick to the promised timeline not just keep procrastinating it. If there is an issue, let the customer know, and he can find another architect or vendor rather than keep delaying the project. Repeated request to accelerate the project, with Josh, did not go anywhere. Any questions for us from Hagen homes was answered within 2 days or less. If there main business is to keep the customer hanging with unknown and increasing timeline, they do very well with it.
I would think harder to start a project with them or give other builder a chance than start anything with them. Its not worth it. read more