Drivers for this company are so reckless on the streets . One of them nearly crashed into me by trying to cut me off while towing a large trailer. Just shows how they run their business. read more

- They obviously admit washing all the stuff in the front yard and justify that by saying there is no asbestos in there. Their comment below is the first time they ever mentioned an asbestos report to me. They never mentioned or showed me a report before. - And I am still dealing with their sloppy work. Every time I try to replace a fixture I find some more popcorn they did not remove. And they did come back to fix it. While they come back, they seem to think they are doing me a favor. They are coming back because they didn't do it right before. - They obviously talk very different before and after you sign the contract. Before: Don't fret about the details. We can always do a change order. After: You are changing your mind. We will have to charge you for a change order. - How exactly is a homeowner supposed to know at contract time that thicker granite slabs don't need sub tops ? This is my first time ever getting a counter. They stick the 'subtop' in the contract, you trust them and later they say contract is binding. Sure it is legal, but not ethical. read more

Hagenbach Construction - Example of why they keep coming back for "additional touchups" - General Contractors Near Me - Brentwood, California

I was referred to John Hagenbach by my designer who's helping me with a full on remodel project. I was dreading the remodel and found the whole experience overwhelmed. I have heard many horrible stories about contractors and that there's no such thing as a honest contractor anymore. Well, that's not true! I interviewed John and several contractors and it was apparent John was the most knowledge of them all. He has over 35 years in the industry and literally knows EVERYTHING and ANYTHING. He spent over an hour with me on our first meeting and was very detailed and gave some great recommendations. I ended up hiring him to remodel our kitchen which included breaking down some walls and reconfigured everything to achieve an open space look. While John was not always at the job site (as he has multiple jobs going on the same time), his crew is great and he's in constant communication with them. He was always available by phone when I needed him, which given my particular personality, he was always patient! We had some communication mishaps but they were quickly resolved. What I appreciate about John the most was his honestly and fairness. He would tell me how it is and whether it is something that's doable or not. He doesn't overpromise. He also takes the time to explain, sometimes in too much detail! :) His quote was not the cheapest but I do believe him when he said he tries to pass the savings down to the homeowners as much as he can. As with any major reno, there are things that could go slightly better, but I recommend John for his professionalism, his expertise and his work! read more

Hagenbach construction did a lovely job on my 2 bathroom remodels. They showed up when scheduled, were careful and mindful of keeping the rest of my house clean during the construction. Joe did an amazing job on my shower tiles (large herringbone pattern which he wasn't thrilled about me picking ) Cano is a hard worker, always cheerful and helpful. Avi, their project manager was great! He understood that I'm a total control freak when it comes to the remodeling of my spaces. Didn't get annoyed with my looking over everyone's shoulders and being very involved. He always backed me up on my decisions and went to bat for me when i needed him to. Calling vendors, negotiating with them and communicating with John about changes. The only reason i gave 4 stars was because a Covid station was set up at my front door for the guys to sanitize before entering, etc. I soon noticed that it wasn't being utilized at all and that the mask wearing inside the house was getting a bit lax. So i discussed with Avi and expressed my concerns. He handled it and it improved. read more

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I cannot say enough good things about John, his wife, and his crew. I have used them for a bathroom and kitchen remodel so far. John and his crew are completely professional, courteous, and detail oriented. They were within budget and one time for each job. I had a couple of minor issues that they took care of quickly. They exceeded all my expectations. I almost hope nobody reads this because I have more work for him next time. I actually should make this a bad review in the hopes that the next time that I need him, he isn't too busy. Hagenbach will do a great job for you! I highly recommend. read more

This review of Hagenbach Construction has taken me much too long to get done but I am finally sharing what an excellent job they did for our remodel. We had a total kitchen remodel done, it was expanded, they took down walls for a more open concept and put all new porcelain tile flooring down in kitchen, family room, living room, dining room and hallway. From start to finish they made the process as painless as possible and I only had one meltdown in the 9 weeks it took to do the project! Problems that arose were dealt with quickly and professionally. John and Amy were great to work with and they run a honest and professional company and everyone treated us with respect and consideration, they came to feel almost like family by the end. We appreciated all of their guys who take their work seriously and did things the right way. Their designer, Gil, had some great ideas so far as maximizing space and the referral to Jeran @ Nara Tile made selecting countertops, backsplash and flooring incredibly easy. We ended up with a beautiful kitchen thanks to her suggestions. I love the porcelain tile floors! They are so easy to take care of and with four adults, 1 big dog and a cat living here I love that they are so durable and trouble free. I would use Hagenbach Construction again without reservation and have recommended them to many other people in the past 8 months. read more

This is my first Yelp review and it is way overdue. We bought a fixer-upper (built in early 70s, original) and was in search of a contractor to do a full interior remodel of our house sometime last year. We interviewed John and three others (searching for trustworthy partner with great quality craftsmanship at reasonable price, not the lowest.. but fair). John was reasonable with his pricing, but most importantly, John came across as an honest and trustworthy man (with emphasis, gentlemen's handshake type of guy), straight forward, very knowledgeable, transparent, and not afraid to speak his mind. I had a good feeling about John and decided to hire him. Scope of work (effectively, gut job with whole new interior): demo'd everything, practically to the studs, removal of two walls and installation of reinforcement beam (John helped with obtaining permit), strengthen kitchen ceiling joists, engineered hardwood floor installation, complete, master bath remodel, complete guest bath remodel, complete kitchen remodel, complete laundry room remodel, install gas line to kitchen, upgraded electrical, install recessed lighting, replace all baseboards and door trim, create master walk-in closet, paint and re-texture entire house, install electric car charging, etc. In summary, pretty much a whole new interior from start to finish in about 4 months! We had a few changes to the originally agreed upon contract and they were very accommodating. John and Alejandro insightful advice throughout the process and the entire crew (Alejandro, Marcos, Hugo, Joe, Arnold, etc.) is so wonderful to work with!! We heard horror story about contractors. But with John and Amy, just like our first impression of him, they are honest and very honorable, always. My wife and I feel sincerely thankful and lucky to have met and worked with John and Amy. John, Amy, and team delivered BEAUTIFUL job and TIMELY. We will soon be doing another project with John (exterior). We highly recommend John!!! read more

John and Amy helped my town home kitchen, floor and bathroom remodel and did fantastic work. He is very courteous, prompt and professional. Obviously this is a business but I almost felt like he was taking a project personally. I was impressed by his transparency and honesty during the process. He is very experienced and gave us a lot of advice, it turned out everything was great. If you would like to work with a contractor you can fully trust, he would be a one. read more

Excellent job on my stuffy old bathroom. Removed and replaced shower stall with beautiful tile and trim. Love the glass tiles on the floor of the shower. I had the floor retiled last year so they worked around our tile floor. Not one scratch. The men were neat kind and accomidating as to my paint choice.grout choice and other fixtures. I say that John was one of the nicest men I've ever had the chance to work with. He does excellent work and keeps you informed. I liked that. read more

Hagenbach Construction did a multi room remodel for us last year. This included an existing bathroom remodel, the addition of a laundry room, a half bath, the redo of a home office and addition of a large closet to our second family room. John Hagenbach sat down with us and thoroughly went over everything in great detail, so that we knew exactly what we were getting. They were very respectful of our house, erected temporary plastic sheet walls to keep construction dirt and dust isolated from the rest of our house, and covered our tile floors. Best of all, he promised to be finished in a month, he was and for the quoted price. After the project was completed, we were so pleased, we wondered why we had waited so long to have it done. read more

I did not have any work done by their company. My only experience was getting an estimate. I left work early to meet the contractor at my house. Fifeteen minutes before the appointed time I received a call stating that no one would be able to make it due to an emergency. I totally understand that emergencies happen, but really? Fifeteen minutes before? Just for that reason I would not use them. read more

I hired Hagenbach Construction based on a referral from my cabinet vanity vendor who I've done business with 4 years prior. John, his wife Amy, and his crew were AWESOME and the finished bathrooms can easily make an HGTV remodel or magazine feature. They were far better than I ever imagined. I wish I can post some photos here, but hopefully, the finished bathrooms will grace his website. My project involved two bathroom remodels - a master and guest (and the only two in my single story home) over a period of 7-8 weeks. The master bathroom was a total demo of the existing 200 sq. ft. space, on a slab floor and what we believed had post tension cables. It was a complex project, in my opinion, and one I waited on the right contractor to help me with. John was meticulous in the planning of the work, review of my design, and in every aspect of the tricky construction. While I had an initial design from the cabinet vendor, John validated the measurements, size of vanity, walk-in shower, shower seat and niches, placement of the freestanding tub, canned lights and wall sconces, vents, the new pocket door and bathroom door, etc.. The floor tiles and shower tile accent were very intricate, utilizing basketweave floor tiles and a herringbone shower tile accent. They were installed perfectly. John personally laid the shower tile accent on a piece of plywood for me to see and finalize before installation. The wall and placement of the carrara marble subway tiles and chair rails were also carefully planned across the room, so that he can plan for where the cut pieces were going to be. On the 6' x 6' walk-in shower, he assisted in getting me the best neo-angle configuration, with the best 30" door placement. He also guided me in the options for best hot water availability. There is nothing I would change in these bathroom projects and John and his crew were hardworking, meticulous, conscientious about the remodel inconvenience and were always a pleasure to work with. They always showed up early or when they said they would. I would recommend John and Hagenbach Construction to anyone for any project. Contractors like him are a gem, and few and far between. It shows that he and his crew take pride in their work. read more