I was looking for an Import Broker for the fist time, as I had a large international shipment I…read moreneeded assistance with the import documents and clearance. After searching through Yelp, I happily stumbled upon Juliana Lim CHB for assistance. I contacted them by phone and James was the first to pick up. I explained my situation with him, being a first time import for myself, and he was extremely patient with me and walked me through the entire process. He was always there every step of the way and always available via email if I needed him. The entire shipment took about a month to arrive and once it arrived at the port, James helped me with the import documents and clearances and everything was finally scheduled for delivery. I couldn't have done it without his help and would recommend this company for any import needs. Highly recommend!

I was in a bind due to a previous broker, not answering their phone so I called these guys up. I…read moredealt with James Roman. Amazing fast service, and he took care of me the same day. Great service especially for the price. Will gladly use him next time again. A lot of the bigger companies do not want to clear your customs if you did not do the shipping with them. So he solved the problem I had. Thank you James

Very responsive and quick to reply. Communication was timely and smooth throughout the process…read more Appreciate their fast follow-up and coordination. Great！

I needed a courier and looked on Yelp for help. SMEX was highly rated and with a good amount of…read morereviews compared to the others. It held true! Great customer service and delivery went great!

I wished I could rate 0 star for this company!!! Randy is a…read morevery rude person especially if you have a small company. He is a big fat kisser if you work for a big corporates so don't use this broker if you own a small company...... He yelled at me today saying that he has no time for me unless I pay him $700 per hour then hang up the phone!!!! I finally got ready to import my first product that I wanted to sell at Amazon but I just has one more question to him before I ask this broker to import it for me. After I saw his true personal/attitude towards to me, I decided to go somewhere else. I told the person who referred this company to me about how he treated me today and asked that person to stop using this company also. Again, please don't use this company for any reasons!!!!!

I can't say enough about Randy. He came through for me when I was really in a jam. He was very…read moreclear what he needed to get my shipment cleared with customs and once I sent him the documents, the turnaround was immediate.

Let's just say, John knows his stuff. This importing can be confusing. John was patient and guided…read moreme through every step of the process. I have used him multiple times and he will be my go to. I highly recommend him for your go too, also.

I was clueless when I ordered some car parts from Europe to the US, and it was being stuck at the…read moreport/customs. MBC brokers helped me get it cleared and transported it right at my front door. excellent customer service

After a foiled attempt with Taskrabbit to get a floor model mattress picked up and delivered to my…read morehome from Macy's, I found Ziply online. From the moment I signed up, I was almost immediately reached out to by a driver from Ziply. He was friendly and politely informed me that his vehicle was too small for the job, but that Matt from dispatching would be searching for an alternate vehicle and would be calling me shortly. All of that happened. Not only was my mattress picked up quickly, delivered professionally, but also, the cost was so much more reasonable than what the "tasker" had charged me. Definitely definitely recommend!!!

Fast, friendly service from the owner, as well as the driver. They will take your order by phone…read moreor you can do it online. The flexibility makes it easy. Driver was professional and communicated well.

I have used Action Messenger for over 15 years and have been very satisfied with their service…read more Their messengers are professional and polite. Art, the owner, is wonderful and always willing to help me with my messenger service needs.

I recently used Action Messenger Service to deliver some packages, and it was a complete letdown. I…read morewas charged for a van, despite my items--a couple of boxes--easily fitting in a car. It obviously was a blatant upcharge. Then, they tacked on an outrageous weight fee, claiming my boxes were heavier than they were. I weighed them myself at home--under 20 pounds total! It's like they pulled the number out of thin air to pad the bill. The whole experience left a sour taste. There is no customer service to complain to. I've used other delivery services before, and honestly, any of them would've been better--faster, cheaper, and less shady. Save yourself the headache and avoid Action Messenger Service. They're clearly more interested in squeezing you for extra fees than providing decent service. Read all the negative reviews as they are more accurate of services provided

Not all heroes wear capes--some drive delivery vans and have a sixth sense for cake-saving…read more I live in Ft. Lauderdale, but I ordered a cake from Susie Cakes in Long Beach, CA, to surprise my sister in Huntington Beach. Sounds simple, right? WRONG. I tried Uber Delivery, DoorDash, and many more other delivery services and even sent a few heartfelt pleas to the universe--nobody was willing to deliver my precious dessert. It was like a sad, cake-less episode of Mission Impossible. In a final act of desperation (and possibly madness), I opened a Yelp project request, and bam--Santos to the rescue! Not only did he respond faster than a pizza delivery guy, but he quoted me an amazing price despite it being a last-minute, urgent cake mission. Like, I could almost hear him say, "Cake? No problem." Then, the real magic happened. Santos sent me photos of him arriving at the bakery, a screenshot of the GPS routing him to my sister's home (he's basically the cake delivery GPS whisperer), and even a shot of the cake safely at my sister's doorstep like a true cake hero. Santos's service was above and beyond anything I could have ever expected--professional, friendly, polite, and seemingly part-time superhero. If you need something delivered with the urgency of a secret agent and the precision of a ninja, look no further. You won't be disappointed with Santos at Pro Pickup and Delivery. Unless you don't like cake... then, maybe. But still, five stars!

=Pick up and drop off=…read more First time needs help to pick up and drop off. Armando was courteous and patient, very attend to details and very considerate/accommodates of my keep changing schedule situation. When I reached out - He responds right away and listens to all my concerns and requests (with so much patient). I would've give him a 6 stars review if there's room to add one more star cause he really listens and follows through which is really rare these days. He text me when he got to the pick up location, he texted me when he pick up the items (even sent me picture of the things pick up) and promptly get to the destination with my items in perfect condition. And that big smile on his face! And so polite, what a gentleman!! GREAT JOB, Armando, you are now my sole go to guy from now on and I will tell all my church friends to contact you!!

I called Alta Logistics because I had a small shipment coming in from China that was being held in…read moreUS Customs and I had no idea what to do to get it out. I called Alta Logistics and an employee named Peter answered the phone. Peter was extremely knowledgeable and very patient in dealing with all of my questions and concerns. I spoke with him in the morning and everything was settled by that afternoon. When I went to go and pick up the package I even emailed him from the China Airlines warehouse because I was missing a document and he faxed it over to me in less than 5 minutes! Whatever Alta Logistics is paying this man, they need to raise his pay! I will definitely recommend this business to others.

I contacted 2 other brokers, one that didn't want to deal with a small air freight import shipment…read moreand the my normal large shipment broker, who indicated they needed additional documents that I believe weren't required. Found Michele through Yelp. She responded quickly, answered my call right away, led me to her website where she makes it extremely easy to submit POA, and took care of all Customs clearance quickly. I've been importing and exporting for over 30 years and this is the best Customs broker experience I've had. Thank you, Michele, for having thought through beforehand how to make this process simple, quick and efficient.