I had to get Notary done for some documents for international travel. The gentleman inside was very…read morehelpful and knowledgeable. He even interacted with my daughter and was so friendly with her. Will be coming here for any of my mail and notary services.

We had to get some important life changing paperwork notarized and faxed. Came in was greeted with…read morea friendly smile and handled everything for us with ease. So simple and easy!! Prices were reasonable! Love it when you can handle business with ppl who care.

I have a two year old nephew at home who is a cute menace. I can't seem to find the mouse to my…read moredesktop so I can print something important. Walked into this fedex 45 mins before closing and they were able to get it done fairly quick. I wish they had this information posted online, but if you need to print anything you can send a request straight to this locations e-mail: (usa1722@fedex.com). This is a convenient service if you need to print something urgently. Thank you Kaylee, great customer service!

Worst customer service ever. Middle aged man working there was condescending and was annoyed that…read morehe had to help us. Go to another location.

The service is AMAZING!! The staff is very friendly…read more Professional, and knowledgeable. I have been using them for the last 5 years and they are literally my one stop shop for signs, banners, postal services, print jobs, 3D printing, and anything I can think of. Very affordable pricing and I refer all of my friends and family.

I came here to get a live scan. The people that work here are very friendly, professional, and…read moreknowledgeable. Shout out to John and Gabby. They work very well together. The live scan process was easy peasy. The store is very clean with lots of things for sale, from interesting candies to drinks, and of course mailing needs. There's a very cool clock on the wall behind the counter.

I'd like to bring attention to an employee at the USPS office on Atlantic by San Antonio who truly…read moreexemplified professionalism, compassion, and outstanding customer service. On 05/18/2026 around 2:30 p.m., a young man (unfortunately I did not catch his name) helped me submit and mail my passport renewal paperwork. I was already feeling extremely overwhelmed due to personal circumstances, and he remained calm, patient, reassuring, and professional throughout the entire interaction. Unfortunately, the employee next to him, a woman with colored braids and eyeglasses, was dismissive and rude toward me. Despite the young man already informing me he could assist me, she repeatedly tried to discourage me from mailing my paperwork there and told me I should go to another USPS location instead. Her approach added unnecessary stress during an already difficult moment. What stood out to me most, however, was how quickly the young man stepped in after overhearing the interaction. He immediately reassured me and took the initiative to help without hesitation. As someone who works in customer service myself, I know how much one employee can impact a customer's entire experience. One person can make someone feel unwelcome, while another can completely restore their faith in humanity. This employee deserves recognition for the way he treated me with kindness, professionalism, and respect. Employees like him are the reason customers continue returning and trusting USPS services.

The USPS has been on a steady decline and I think it has reached rock bottom. Postal self service…read moremachine that do not work well the never ending lines with be senior citizen working behind the counter. Antiquated signs that do not reflect current pricing. They need to do better. I notice the direct correlation, when their prices go up, service standards decrease.

The reviews made me nervous to come here for my Amazon returns, but it was the most convenient…read morelocation so I tried. Only one person ahead of me in the check out line, and I was in and out. Plenty of parking available.

I went in to use the self service printer today, I loaded up my documents through email with no…read moreproblem (I've done this so many times before.) When I went to ask Curtis where I could load the cardstock that I bought because I had forgot, he said I couldn't do it. I explained to him that I've done it before & Staples is where I even bought the pack of cardstock to do it in the first place and he said I couldn't load my own cardstock into the machine and continued his work on his computer. He Offered no help or alternative. Left to the Office Depot in Signal Hill as they have the exact same self-service system AND will let you know where you can load your own cardstock if you ask for help. Wasted my time and will no longer consider this my place for my business.

Came in a couple weeks ago to return a pair of snow shoes. I had already destroyed the box they…read morecame in, but they were in their case. The guy who helped me that day kind of rushed me. He scanned the barcode for this return and a QR code for the return of some pants and said I was good to go. Again, a bit rushed, perhaps because it was 10-15 minutes to closing on a Sunday. After a few days, the return for the snowshoes still hadn't been processed, and there was no way I was going to be put out $70+, so I returned and spoke to another gentleman there. He was able to locate the item - luckily it was still there with a paper taped onto it saying "missing label." I saw the guy print it, so I'm not sure what happened. This other guy, I wish I'd gotten his name, made sure to complete the return process and even invited me to stay in the store until I received the confirmation which was nice. It is on the university campus, but there are 3 parking spots available for quick returns.

I was doing 3 returns today and used the self-serve kiosk, but came across an error processing the…read morelast return. I then asked for help from the store associate who was working, but was ignored. I finally got his attention and asked for help to process my last return and he was very rude and passive aggressive towards me. I was in no shape or form being rude and was asking very nicely for him to help me out. He then proceeded to tell me very rudely "what do you want me to do about it (the return)?". Thankfully, he eventually processed my return, but he did in a way to show that he did not want to do it by throwing my return items aggressively onto the counter. If it were not for the error on my end, I would not be asking for help. I have never experienced anything like this before, and I am still in complete shock with my interaction with this particular worker. I never make reviews like this, and I want to make everyone who goes to this location aware how rudely they treat customers here.

I stopped by this UPS location for a quick drop off on Thursday, 5/21 at around 2:20 PM during my…read morelunch break. The store was clean and had one other customer. I was instantly greeted by a staff member with a warm smile. I already had my package ready to be scanned and all I needed was a receipt. She happily and efficiently did so, and I left in a good mood. It was a simple transaction but still a pleasant experience with good customer service. Parking: The store is located in a small lot and there were some spots available. All in all, I'd be willing to come back next time I need to ship out a package!

I have tried this place so many times everybody is great but the woman that works there with blonde…read morehair is very rude and ignored me three times. The other people were great. I don't get it. One time I went in there and I couldn't pull up label and one of the younger guys was helping me and then he helped someone else so I was next in line to go to her and she says I'm not helping you. You have to stay with him. Very condescending.

They mailed my passport and all my personal information on my passport renewal application to a…read morehouse in Long Beach instead of the passport renewal center. This is nearly criminal, but, unfortunately it is just incompetence. It seemed like they knew what they were doing, until the delivery didn't happen and I checked the label, which had some random address in Long Beach instead of the Texas based passport office in it. How could they be so completely careless?

Got passport photos done quickly and accurately. Thanks for getting me in and out. Amazing serviceread more