My Hamilton Khaki had a broken mainspring, and my Seiko Cocktail Time had a broken date wheel. They fixed and serviced both watch within 48 hours at a pretty low cost. read more

I came in to get my watch battery replaced and it lasted maybe 5 mins max. He was super nice and quick. He also gave me a link to add to my watch. The total was $20. Definitely going to come back! read more

Hai Watch Repair - Watch Repair Near Me - San Jose, California

I'm so glad I was able to get my dad's battery changed for his Movado watch here when I came across this watch shop in Yelp. I was worried because a lot of places don't repair or change batteries for Movado watches for some reason. Last time there was an issue with my dad's watch, I ended up having to send it out to Movado's repair location and wait for it to be repaired and sent back which all took awhile. ANYWAYS, I came here randomly on a Saturday with my dad's watch. The owner quickly came up and opened the door, so I could come in. I gave him the watch and just told him it needed a battery change. He told me the price beforehand then quickly sat down and went to work. I want to say the whole process from entering, waiting and getting the repair done all took about 5-10 minutes. I'll be coming here for any watch repair needs based on customer service, being told the price upfront, and quick yet efficient repair or battery change. :) read more

Hai Watch Repair - Front of store - Watch Repair Near Me - San Jose, California

Fast and fair pricing. $15 to change a watch battery in less than 5 minutes. If the entrance is locked when you get there, call the number listed and he will come open the door. read more

Came from Fremont and the drive was SO WORTH IT!! Between the three of us, we brought in five thrifted watches and none of them were functional. By the time we left, they all looked stunning and were telling time!! Absolute king who knows his stuff! We got 4 batteries & 3 bands replaced in about 45 mins. He explained that the 5th watch actually doesn't have a battery and requires daily winding instead. Never would have figured that without him. Super helpful, patient, accommodating, and answered all of our questions--truly such a wonderful experience. Cannot recommend this place enough. Will definitely be back for any watch/key repairs!! read more

Hai Watch Repair - 4 replaced batteries & 3 new bands; all telling time! - Watch Repair Near Me - San Jose, California

This guy messed up my Omega. He put in the wrong battery for my Seamaster a couple years ago. I took it to another person to change the battery and they told me it was wrong and so now a couple components are out of place. He was supposed to put in a 271 battery but he used 295 instead and since it's much thicker, it wasn't flush. This guy has no integrity. Please avoid him at all cost. read more

The old guy here make the keys very fast. Make sure to bring cash since I don't think he take card unless it at least $20.

I brought my watch in that needed to be repaired and needed a new battery. The gentleman that helped me was very fast and kind. He charged me $40 total for the battery and repair (which only took 30 minutes). I'm so happy with the results and would definitely recommend this place. If i need any future repairs i will definitely be back here. read more

My dad was wanting a battery replacement on his old watch. We were planning on eating lunch in the area and found this place that was nearby. We dropped by and there was someone working at a workbench right near the door and a few other clients. This shop is a very typical Vietnamese shop so if you aren't comfortable in the type of style of service or are unfamiliar with it, this may not be the shop for you. The center of the store are a bunch of chairs if you are inclined to sit and wait. I was waiting to check if the battery swap can be made and how long the wait was. After fixing something for one client, I was asked on what I needed. I briefly mentioned I need a battery replacement and handed the watch. In 10 minutes or less, the watch battery was replaced. I wasn't told upfront how much it would cost but I figured it couldn't be too much. With all said and done, the person working handed me the watch and walked over to another client. To be honest, I likely could have just walked away without paying as there wasn't really any attention to the effort or not of the replacement or not (like it seemed like it was on the house and have a nice day hand off). Anyways, we insisted on paying and were told it costed $10. Being busy with the next client already, we just handed a $10 and was on our way. Again, very Vietnamese; no greeting, no good byes, no hassle. This is pretty much as A tier Vietnamese customer service can get. read more

Hai wasn't able to fix my watch because the part necessary can only be bought by an authorized dealer. Even though he spent time to open and did the diagnostic on my watch he did not ask me to pay. He said I wasn't able to fix your watch so I'm not taking your money. So happy there are still Honest People doing business in 2025! read more

My 8 yr had a watch that needed a new battery. The gentleman quickly fixed the watch with a new battery quickly. My son was happy $10.00 my son paid with his own money. read more

In less than 5 minutes and for $15, my watch was fixed! Awesome job! Small shop, but walking distance from a lot of restaurants and stores. read more

Very little wait time and polite I also added a $5 tip they also have many other antique clocks, So I highly recommend swinging by here if you are looking to get anything fancy repaired. read more

Hai Watch Repair - This is my 1/10 diamond watch that got a new battery. - Watch Repair Near Me - San Jose, California

Great experience at Hai Watch Repair in San Jose! The guy was very polite, offered fair pricing, and did excellent work. He adjusted my watch size perfectly, set the date and time for me, and did it all while I waited. Highly recommend him! read more

Excellent service. Had multi watches that needed attention, batteries and new watch bands. He was very efficient and in my opinion quite reasonably priced. read more

I came in, hoping to get my gucci watch clasp fixed, but the older gentleman didn't want to help me he kept saying he cannot repair it even tho his business is called watch repair i ended up going to another business and they fixed it within 10 minutes read more

This is my second time here and I will keep coming back for all my watch needs. He is the absolute goat. First time I needed to resize my band. He did it so quickly and efficiently. Second time I needed to replace the battery. Again, took him less than 10 minutes. Highly recommend this king for all your watch related issues/need. He's the best. So kind and sweet too! read more

Quick AND Cheap!!! I bought a watch from Macy's and realized it was too loose on my wrist!! OH man, it's going to slip off. So I searched for "watch repair" on Yelp and wow, this place is highly rated!!! I walked in and waited until he finished with a customer for about 5-10 minutes. When it was my turn, he removed some links and charged me $10. Wow! I thought I had to wait for a couple of days!!! As I said, quick and cheap!! OH, and he was nice, too. Thank you! Cảm ơn bạn rất nhiều! read more

I bought in my vintage watch Raymond Weil that it hasn't been worn for a while and it stopped running but I didn't know if it needed to be rewind or what was wrong with it but just simply battery replace for $20 Mr. Hai done it in a few minutes and it was running like a charm again.Cảm ơn chú Hải read more

Hai is excellent on repairs and replaced batteries. Brought in 6 watches and 1 need deep cleaned service, all done properly and in a timely matter. Great guy! read more

Not a lot words were spoken, but not a lot words were needed. I brought in a watch with a broken clasp. He did excellent work and he did it fast. Like really fast. Fixed it right up before I could ask how long. Didn't charge me a lot which was greatly appreciated read more

If he cannot fix it, then no one can. His charges are reasonable, his work is meticulous but fast. He is welcoming and professional at the same time. I've lost track of all the watches he's fixed for me, but they include a two Seiko watches, a Michael Kors battery watch, and a few other older watches. He serviced a dive watch but I asked that he forego the dive guarantee service and just make sure it's water resistant for everyday use. read more

I inherited my late Father's watch collection and wanted to get some of them serviced so I can start wearing them. This location was less than 5 minutes away from me and was highly regarded so I decided to stop by. I brought in 3 watches, 1 automatic that wasn't working, 1 that needed a battery replacement, and 1 that needed the lumes on the face replaced. In about 2 minutes he diagnosed all 3 watches. The automatic he shook it a couple of times (while I am watching him like, I just did that before coming) and like magic it was working again, the lume replacement they completed in under 5 minutes, and the battery replacement in about 2 minutes. I spent $10 on the battery replacement, $30 on the lume replacement, and the automatic he just showed me it just needed a good shake. I was so happy with the service, I am going to bring the rest of the watches I inherited here. Make sure to bring cash if you are spending less than $20 which is their minimum for card payment! read more

Fast and fairly priced! Replaced a battery and fixed my old Omega Seamaster for ~$30 total. Definitely going back if I need a service.

Did a good,prompt work on my Antique Rolex ! Working very well. I would patronize and recommend read more

Came in late afternoon looking to fix my watch that I dropped. Upon entering I was warmly greeted and I showed him the watch. He assured me that he could fix it. I went for a stroll around the plaza and by the time I came back he was all done and the watch looked as good as new. Price was very fair and he is a sweet man. read more

I needed a battery for my analog watch. I couldn't open the case to replace it. I found Hai on Yelp with high ratings. I walked in said hello. He used a technique I had not seen. He tried one location on the edge of the cover. No go. He tried a different place, tapped three times and the cover popped up open. He quickly replaced the battery and hand pressed the cover back on. After examining it with his magnifying eye glass, he knew it hadn't snapped into place. He pulled out a set of disks to match the dial glass and back cover sizes exactly. He wrapped the glass cover in a cloth before setting it in a press machine with the disks in position. Crank the press a little bit and a little more. He examined the back case with the magnifying eye glass. Done! That was only 5 minutes in the store. It was worth $10 to hire a professional who had all the right tools, knew where to tap, had the right battery, and could seal the back cover in place without cracking the glass. read more

I stopped by to have a watch resized and battery replaced. After a quick look, I was told it would be $30 which I was fine with. The gentleman opened the bracelet and then test fit the watch on my wrist. We did need to make a small adjustment with the band after removing a link, but the watch fit perfectly once he was finished sizing. When opening the back of the watch he found that the gasket was broken. He had one available and the gasket replacement would be an additional $10. I think everything took about 15 minutes to complete. Date and time set with everything fitting and working perfectly. I would go back again and recommend to others. read more

Hai offers the best prices for watch repairs and services, almost unbeatable if I do say so. He is very knowledgeable and honest with his work. I advise everyone to go to him for watch repairs, especially if you're Vietnamese. Cảm ơn nhiều chú Hải!! read more

This is the only place that my family and I will go to for battery replacements. My mom has always gotten her watch batteries replaced here and she recommended me to go there when I needed a battery replacement for my key fob. There's only one guy who works there, who I'm assuming is Hai, and he's super nice and professional. He took the time to help my mom remove the links on the watch's wristband and didn't even want to accept the extra tip she gave him. There are a lot of clocks in the store so they probably sell them and/or repair them as well! read more

Super fast and good price. Replaced my scuffed up watches glass for $10 in 5 minutes!

I came here this morning because of the reviews on Yelp service as requested I was out of there in five minutes after you replaced two batteries, quality, work, definite value! Sweet kind, little old man, who knows his business! read more

I need a new battery for my wrist watch and they were able to fix it quick! Customer service was excellent!!!

It felt more like a home than a store. I felt welcomed like I've been there before. Welcoming, social, funny. But my favorite thing was the low price and super fast speed replacing my battery. I'll see y'all next year ! read more

Hi guys and gals!!!! The owner is very honest and will replace your watch battery and key fob batteries. Go to him for all your battery needs. He makes sure it works right the first time and it's good for years to come!!!! read more

Hai Watch Repair - Watch and key fob battery replacement. - Watch Repair Near Me - San Jose, California

Sweet Hai ! Reasonable price for watch battery replacement. 2023 Pricing ranging from $10-$20 in and out in flash.. Super reliable. I brought 2 watches in took less than 30 mins. Gucci is harder to change. Definitely I'll be coming back. Support local business I usually don't read post but I hate to see local business like this get run over by giant franchise. read more

Hai Watch Repair - New batteries !! Ready to show them off - Watch Repair Near Me - San Jose, California

He is closed on Mondays but he is open everyday 10am-5pm on the dot. He is very kind and quick. He replaced the battery of my pocket watch for $10 in about 2 minutes. He shortened my other watch's links to fit my hand for another $10. I said thank you and left. After a couple hours of doing errands I came back because the size was just a little bit less than perfect and was just tight enough where it sometimes felt uncomfortable. I forgot to ask him for my links so I was hoping he had it. I come back to the store and he thankfully still had the links and he added one back onto the watch. I asked him "10 dollars right?" and he said "No no no! Don't worry, only one time only one time." He did not charge me for making him do more work. He also apologized for not giving me the links back the first time and he put them in a little bag and returned it. I said thank you very much. Overall, good quick service, and respectful and kind. read more

I have gotten into a habit of wearing watches as an accessory and one of them needed a battery replacement as well as a link adjustment. The service was super efficient as I felt like I was in and out in less than five minutes. Very reasonable pricing too! The owner was pleasant and also wished me a Happy Lunar New Year! I recommend supporting his small shop. read more

This place is legit. Got my Rolex repair for under $300. He replaced the spring and out the door in 30min. Highly recommended. No upsale or bs. read more

My family has been coming to Hai since I was a kid. He used to work out of a booth across the plaza at the waterstore. I originally called the waterstore and they told me he had his own place. I'm sure it's been open for a while but I am SO happy to see that he has his own place! He will forever be my go to for battery replacements. Prices are super reasonable. He is so good at what he does. 2 minutes and YOU'RE out. If you need service after hours, just give him a ring and let him know what time you'd like to be there. read more