We called on UP&S to solve a challenging problem with our house-wiring that was causing a new light…read morefixture to short-out and exceeded the abilities of the lighting-people to troubleshoot. Their electricians spent time listening carefully to our problem and what we tried, were willing to talk to the lighting-people, and ultimately solved a challenging problem. They were friendly, careful, and did a good job listening and thinking. We had no problem paying the hourly rate for the time they put in. This was a kind of problem that needed time to figure out. They always arrived on time and were courteous, neat, and mindful of COVID safety. Will definitely use them again and recommend highly.

From the owner: Universal Power and Systems, Inc. is a Madison based Electrical Contractor. We specialize in all…read moretypes of commercial building construction, as well as offer a skilled service department for your business or home electrical repairs or changes.

I will from now on always use Helping Hands. With the horrible June 10th storm and every one is…read morebusy, Helping Hands found the technician who was nearby and could fit me in. This was the next afternoon, after MG&E said there was a broken weatherhead that need replacing first before they could reattach the wire. But the afternoon of the 11th brought nonstop thunderstorms and the technician waited in his truck for a break in the rain to get out and fix it, but it didn't come. He went home and I went to my family's house since I had no power for dinner. When I came home, I got a text saying Ader had returned and completed the repair. My neighbor was so impressed by Ader's tenacity waiting for the a break in the rain, that he will also start using Helping Hands! Thank you so much!

I would highly recommend Helping Hands Electric. They handled an issue I had with my smoke…read moredetectors in a very friendly, professional and timely manner, even squeezing my work into their busy schedule. I very much appreciated that. Ader, the person from the company doing the service call, did a great job!

Had a Tesla wall charger installed and they were outstanding. Returned my call within 5 minutes and…read morethe install was done that week. The electrician (Joe) was very knowledgeable and professional. Cleaned up the area after the work was done and showed us exactly how to use the system. He even pre-programmed an additional unit that will go in our lake house. I recommended them to Tesla as they did not have an preferred electrical contracting company in our area for wall charger installs. A first class operation all the way! Janesville, WI

From the owner: EV Charging for Your Home or Business Installed by Our Fully-Insured and Licensed Electricians |…read moreCommercial Electrical Service Work| Residential Electrical Service Work | Outlet and Switch Repair/Replacement | Storm Damage Repair and Re-energize | Home Service Panel Upgrades and Code Updates | Lighting Upgrades | Generator Installation | Residential EV Charging | Commercial EV Charging | All types of electrical repairs, replacement, and maintenance performed by our fully insured and state licensed Electricians | Emergency and Same-Day Services Available 24 x 7, 365 days per year. Have Electrical Questions? Visit our FAQ page on our website for more information on EV Charging and other electrical services.

This is the third time that I have used Hillestad. For a large local company, their services are…read morefairly priced and you get the benefit of very skilled employees and modern billing/site.

Ok, I called here to have service done on my HVAC. The system had service records on the furnace…read moreitself from Hillestad. The initial woman who answered was nice and directed me try some trouble shooting before we had them come out, fair enough. That didn't work so I called back. The next woman who answered seemed confused completely and said they had an opening a full week later... I was slightly confused by the long wait. She seemed to go and try to get sooner appointment while I waited for 5 min on hold. From there someone else picked up. It may have been the first woman I spoke to. That person then said "we have only been to that location (my address) three times." Then silence. Ok??? What does that mean, I asked? No answer. Then I was questioned about my ownership of the house etc and how long I'd been there. Ok not sure why that matters. It never has with any contractor before. Then more repeating "we have only been to the location 3 times." Ok what does that matter? " We are not Trane dealers." Was the answer. I said I understand and if they don't want to make the service appointment I can call someone else. "No no! We can do it." Ok I said. The I proceed get more questions about my ownership or how long I've been in the house. As if that is suspicious or preventing them from making an appointment to come out to my place. One of the most bizarre customer service interactions I've ever had. Weird! I said I was going to call someone else and hung up. Try better next time Hillestad. At least just be upfront and say you don't want to help or just to call someone else.

I made an appointment for a fall check-up on my furnace. It took me 5 phone calls before someone…read morecalled me back to set up the appointment. On the day of the appointment, which was in the middle of the day, I took off work and went home to meet the furnace guy. Fifteen minutes after he was due to arrive I called Thorne. No answer, so I left a voice mail. I waited for 45 minutes, then finally went back to work. No one ever showed up and no one called. That was last week - they still haven't called to apologize for the no show or to set up a new appointment. Am I supposed to trust that I could get help from these folks in an emergency? I don't think so.

From the owner: Thorne Heating, Cooling, and Home Repair is a top HVAC contractor in the greater Madison &…read moreFitchburg, WI area. If you are looking for a heating and cooling expert for your furnace and AC installation or repair, turn to a trusted contractor serving Southern Wisconsin. We'll also take care of all your home repairs including water damage repair, drywall, and fixture installation. Call (608) 381-4414 for a free consultation!

We have had Nelson Electric do quite a bit of work in our home. They are polite and quick to…read morerespond. Their electricians know what they are doing, and keep me up to date by a phone call to say when they will arrive. They do their billing via email. We had a new ceiling fan and light installed in a room where there was none, had a proper fan box installed where a fan was installed without proper support, fix three-way switches, put in a new outlet for a gas range vs. electric, remove can lights and switches we didn't want, and change "switched" outlets to always on. They usually book out a bit, but it's worth the wait.

We needed some remaining knob and tube wiring in the 107 year old house we are buying replaced in…read moreorder to get a mortgage. The real estate agent got us a quote from Nelson Electric. I do not know the names of the 2 electricians who came from Nelson Electric, but they were great. They did only the work that was necessary. In one cases they said that some of the existing wiring was not the prettiest but it is legal and did not replace it. I would definitely recommend them and would call them again.