Amazing customer service! Family-owned and run business. They did an incredible job and got it done…read morequickly and beautifully. My SUV looks better now than before we got rear-ended! Thanks to Rick and Karen and their incredible team! We'll never go anywhere else!

They did a really great job on touching up spots on my 1996 Toyota Landcruiser, including spots…read morethat we hadn't pointed out to them, and black spots on our bumper

Jeff did an excellent job painting and removing the dent in my car. Excellent customer service!read more

What a great job as you can see ! Did a wonderful job you cannot even tell anything ever happened…read moreto the car. Done very quickly. And very affordable.

We got an estimate, and are ready to get the work scheduled, but no one answers the phone or…read morereplies to emails. So we booked with a different body shop. I have had work done at Caliber in the past and they were great.

When I first interacted with the people at this location, I thought I should definitely give them a…read more5 star rating when I got home. I'm glad I waited til the end of the repairs. I came in for a warranty repair, which was directly handled by the manager. The manager, Jim, and the receptionist, Ashley, were both very kind and helpful. I expressed my concerns and Jim immediately installed a temporary fix, so that I could drive my car. This is the only reason why this is not a one star review. Then things started to go downhill from here. I decided to use this location for my warranty repair because of the amazing first impression, knowing that I had to do the drive up from Colorado Springs. First case of poor communication: There was a mild miscommunication between the receptionist and I because she had the impression that I wanted to do the repair in Colorado Springs, even though, I told them that I wanted to do the repair with them. This pushed the repair date by one week, so I let it go. We rescheduled to the following Wednesday. Second case of poor communication: I spoke to the manager on that Tuesday to confirm our meeting on Friday (my fault for the wrong date) and the manager said yep sounds good. When I came down, they expressed that they were expecting me on Wednesday. I took this as my fault and let it go again. We rescheduled again for the following Friday. Third case of poor communication: I came up on that Friday and was told by the manager that the parts did not arrive and he would not be able to fix my car. This was when I realized how poorly this team communicated with their customers. The manager could have sent an email or called me, to reschedule for another date but did not. At this point, I was already frustrated that it was the second time driving from Colorado Springs to Denver to not get my car fixed. The manager brushed off the issue like it was nothing and then stated "if I had the parts, I could fix it in one day". I said fine, then rescheduled for the following Monday. Fourth Case of poor communication and a new issue of over promising while under delivering: I dropped off my car and got a rental for the day while waiting. Around noon, I decided to call and get an update on my car. The manager stated that they could not get the car fixed because they were understaffed and that I would have to come back on Tuesday to get the car. At no point did he bring up the fact that he should have called me to tell me that, instead of me requesting updates. At this point, I already had lost trust in them to be able to communicate with me and then felt like I was lied to when he stated the he could fix the car in one day. For anyone wanting to get their car fixed, pick somewhere else that cares about their customers enough to not lie to them and communicate with them in a timely manner. This has left a bad impression for me with Caliber, especially when the manager, Jim, doesn't take responsibility and doesn't fix his mistakes. My experience has been extremely subpar and disappointing in terms of customer service at this specific location.

Nadia and Admiration Auto Body are absolutely fantastic. I chose her shop based on reviews on…read morehere, and I am glad I did! My insurance (of course) suggested I go to one of their "network" body shops, but I wanted someone who would put my satisfaction first. And oh boy, Nadia was the one for that! She got us in the day we called, and dealt with the insurance company herself. She put genuine Subaru parts on our Forester, even after the insurance company only allowed for no-name parts, and ate the difference in cost. She went above and beyond, and our new front bumper looks fantastic! The reviews on here are NOT EXAGGERATING! She is the best!

I want to sing all the praises for Nadia and her shop. I came in the week before drop off and was…read moretold my job would be minor, 5-7 business days at most. I dropped it off that next Monday, and because she knew I was paying for the rental out of pocket, it was done by EOB that Friday. The repair looks flawless, and I'm pretty sure this is the cleanest my car has ever looked. Nadia kept me updated throughout the entire process, including when she was able to save me money on my deductible by not changing out my rims which were plenty scratched before I got hit. I noticed after I had arrived home after pickup that my front license plate had not been put back on--the front plate is required in the state of Colorado--and since I had Nadia's personal number, I was able to contact her right away. That next day, a Saturday, she went into the shop, met me at my home, and put it on in minutes. Nadia genuinely cares about her customers and the quality service they receive. She made a stressful situation that much easier and I will happily recommend her to anyone.

Rick and his team did a beautiful job repairing my Audi after I was side swiped by a semi. Rick…read morecommunicated with me and kept me informed every step of the way.

Brought my car in after being rear ended. customer service was great and the work was perfect. I…read morewould highly recommend.

Although C/C had friendly staff. The repair took over a month and I had to do the legwork to get…read morethe parts for C/C from the dealership or it may have been longer. Next, the paint job that was done was subpar. I had a new hood and front clip installed and painted. When I received my car back for inspection the hood had 100 or so bubbles and the front clip had a chip and scratch from reinstatlation. This was just after being freshly painted. I was disappointed of course because this is my show car not my daily driver.

This location (Havana & Exposition, Aurora, Co) was INCREDIBLE to work with. The receptionist…read moreexplained how it would all go, and Justice kept me informed by text not LESS than daily. The work was great, and the efficiency and people skills of these two employees was superb. Highly recommend!

The hail work was flawless. My new truck still looks like it just came off the lot. I'm really big…read moreon communication and Rene and Jolene were on point with that. And amazing people. Highly recommend it as long as I'm in Denver. I'll go nowhere else.

Above and beyond service and care, friendly staff and a very satisfied customer. If I ever need…read morerepairs in the future I'll definitely be back! Thank you epic dent pros!

Aspen Auto has been fixing my fleet vehicles for years and is always fast and fair. Recently I had…read morethem fix my personal car (Range Rover) and they did a fantastic job on that too. They are super easy to work with!

I needed a small repair done to a panel on my Ram ProMaster Van and Aspen took care of it the same…read moreday! Reasonable price, great service. Don't know if I really need a "go-to" body repair shop, but I'll definitely use them again should the need arise. Shout out to Jennifer.

Called them, scheduled for onsite repair. Nobody showed up, called them again, they claimed it…read morewasn't scheduled for onsite repair. Total waste of time. Just go to your local auto body shop, save time.

I'm not sure why this company exists. I called them to get a quote for PDR and time when they…read morecould possibly do the repair. I sent photos they requested for a quote. They replied stating via test "based on your photo, PDR is the best option for your request. We do not offer it at this moment but it would be the best and most affordable route to take for this request.