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    Scratch Master

    4.3 (18 reviews)
    Closed 9:00 am - 5:00 pm

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    Response time

    1 day

    Response rate

    100%

    Services - Scratch Master

    Auto body restoration

    Bumper repair

    Collision repair

    12 More Services

    Auto customization

    Dent removal

    Auto exterior customization

    Auto hail damage repair

    Auto paint correction

    Paint and exterior protection

    Auto paint restoration

    Paint and scratches

    Vehicle painting

    Rust damage repair

    Scratch removal

    Rear-end damage

    Scratch Master Photos

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    Recommended Reviews - Scratch Master

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
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    Photo of Dan ..
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    2 years ago

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    Brian L.

    Thank you Dan. We appreciate your business! Brian

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    2 years ago

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    Brian L.

    Thank you Megan! We appreciate your business!

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    4 years ago

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    2 years ago

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    4 years ago

    Business owner information

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    Brian L.

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    3 years ago

    Business owner information

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    Brian L.

    Pleasure doing business with you Craig! Brian

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    Photo of Lori H.
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    3 years ago

    Filled out request for online quote. Never even received a call back. Poor business practices.

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    Brian L.

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    5 years ago

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    6 years ago

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    4 years ago

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    Photo of Bob H.
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    8 years ago

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    Photo of Brian L.

    Brian L.

    Happy to work on your luxury car anytime Bob! Thanks for the props!

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    Photo of Joe A.
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    8 years ago

    Incredible work. Love these guys!!! Very detailed and convenient. Didn't think they be able to do what they did.

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    11 years ago

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    Brian L.

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    9 years ago

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    Brian L.

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    10 years ago

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    Brian L.

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    9 years ago

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    Brian L.

    Thank you David for the work and for the review!

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    Ask the Community - Scratch Master

    Review Highlights - Scratch Master

    Brian and his team are not only professional and courteous but their attention to detail is extraordinary.

    Mentioned in 10 reviews

    Read more highlights

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    Wreck Effects Auto Body - reception area

    Wreck Effects Auto Body

    (46 reviews)

    Work was done great! I've used some other shops before and I noticed issues later on. For context,…read moreI have an older vehicle but the paint match is perfect and it's around 2 months from receiving my car back from them. Very pleased with the work and great job!

    Wreck Effects Auto Body is truly a rare gem in the auto industry…read more We were referred to them by our trusted mechanic after our family SUV was involved in an accident. Not only did they store our Lexus LX for nearly two months while the at-fault insurance company (cough USAA cough) dragged their feet, but they also helped protect us from being bullied and ignored during the entire claims process. They advocated for us when the at-fault's insurance company stopped responding to our emails and calls and walked us through every step with patience, clarity, and compassion. When it came time to purchase a replacement vehicle, they even did a pre-purchase inspection to make sure it was safe for our family. That kind of care and attention to detail is something you don't see every day. Everyone we interacted with at Wreck Effects was genuine, kind, and down-to-earth. They never tried to upsell us or take advantage of the situation--instead, they extended us grace, gave us honest advice, and went above and beyond when they didn't have to. I would recommend them to absolutely anyone, especially those with luxury vehicles. Their professionalism, communication, and integrity are unmatched. If you're looking for people who will treat you like more than just a number, this is the shop to trust.

    Quality One Dent - 2017 Volvo Fender Repair. 100% Paintless Dent Repair. Repair time: 3 hours

    Quality One Dent

    (50 reviews)

    Based on their very high rating on Yelp I visited Quality One Dent on Dec 17 2024, for a repair…read moreestimate for front end damage on my 2025 Volvo XC60. While examining my vehicle the estimator Paul allowed the hood to free-fall onto the safety catch, which was still in an up position, likely because it was not functioning correctly due to the front end damage. I saw this as it happened, but not quickly enough to prevent it. We opened the hood again to find the frame of the safety catch now pushed down inside the surrounding platform. Paul immediately apologized and said, 'that's on me.' He tried to return the safety latch back to its original position but failed. He then asked for the keys and drove the vehicle inside their shop to repair the catch. He returned with the latch held in place by duct tape surrounding the frame of the catch (you can see this in the photo attached to this review). He assured me they would 'take care' of this when I brought the vehicle back for repair of the front end damage. Upon receiving their repair estimate via email later that day I noticed it included a line item for $96.47 for the safety catch. The line item showed labor was 'included.' At this point I decided it may be better to take the vehicle to a certified Volvo repair center because the estimate from Quality One indicated they were not qualified to re calibrate the front end camera. I returned to Quality One later that same day to ask for compensation for the broken safety catch. Paul seemed willing to compensate me for the damaged catch, but then the owner PJ was called in. PJ basically said as far as he was concerned the safety catch was already broken and I should just have insurance cover that cost as part of the overall repair. I tried to reason with him, but he wouldn't budge. This has been very upsetting for me, as Paul clearly admitted to breaking the frame of the safety catch. At this point there is nothing I can do but post this review as a warning to others who are considering using Quality One Dent for their repairs.

    All Danielle the Business Manager has done is confirm exactly what I said. They didn't fix my car…read moreright and it was extremely difficult and exhausting to get Quality One Dent to admit their mistake and fix it. Exhaustingly and after much dialogue they made a second attempt to re-install the same exact bumper. Interestingly, after their second attempt it aligned better - so it was poor quality the first time! It was the exact same bumper and it was never replaced with an OEM bumper so why couldn't they admit it was shoddy workmanship and as Danielle stated "take great pride in their work and commitment to customer satisfaction" - and fix it correctly. Ultimately, they could improve the result - they just didn't want to! Look at the attached pictures (and also my previously supplied pictures) and you be the judge. These were MY photos - not Quality One's photos. After two attempts, with the SAME exact bumper, ironically, they were able to realign better. Because of Quality One Dent's refusal to accept that the first install was terrible, BOTH sides were difficult - including Quality One Dent. After holding onto our car for many, many weeks, and when it was apparent they had to make a second attempt to install correctly, now all of a sudden Quality One Dent had no room for my vehicle at their lot. They had no problem with the multiple weeks they sat on it at their lot (when they said they would only need it one week) but now because they're angry and unwilling to work with their customer, they wanted us to take it home with the initial bad install and shoddy workmanship and bring it back later. Ridiculous and very transparent their intentions. Incredibly unprofessional.

    Scratch Master - bodyshops - Updated May 2026

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