If I could give her a zero or negative rating I would. I have been going to Mel for years. But never again. I went in for root touch up & a style. I showed her 2 pics of haircuts I was interested in. One showed the bangs & length, the other showed the layers. The pic w the layers, had a shorter cut. I told her I wanted to keep as much length as possible. Just a few inches off. We sat & chatted while she was chopping tf out of my elbow length hair. & I was worried, but I was trusting her process. When she was done my hair was barely shoulder length & thinned out to nearly nothing. When I saw what she did, I wanted to cry. She chopped my beautiful hair all off. It was all gone. And all she did while I was in shock & telling her she messed up, she refunded my money & kicked me out. Refused to do finish the style or roots. I left looking a mess. Now I have to find a stylist asap & it will take YEARS to grow my hair back out. She didnt seem to gaf that she destroyed my hair. She gave me my money back & went abt her life. My hair will probably never be that long again. I am left heartbroken Just find a different stylist. She doesnt pay attn & doesnt care if she messes up. Even if you are a loyal client of 6-7 yrs. She will leave you to find someone else to fix her mistakes read more

Melanie took her time to go over what I want to do with my hair, I showed her pictures and she gave me her expert opinion. She is a talented wonderful person, nice and professional. I usually get my brazilian blowout with her, but this time I wanted to try a new look. She did an amazing job with my hair!! read more

Hair Addiction - Ombre highlights by melanie : ) - Hair Salons Near Me - Las Vegas, Nevada

Had an appointment with Melanie today and I have to say, I finally found my "hair home" since moving here to Vegas. First, she did a complete assessment of what I wanted, what my hair looked like from the start and what I wanted to see for an end product. Next her schedule is super flexible so that made getting my hair done around my crazy schedule so much easier. I had a cut, color, highlights and a Brazilian blow out done and she powered through and did not stop until my hair was to my satisfaction. The color came out perfectly with the picture I provided her, the cut is cute and easy to care for and after the Brazilian my hair didn't even look like mine. I have gotten so used to the frizz I didn't recognize a healthy soft head of hair! I am so please and would definitely recommend Melanie for your hair needs! read more

Hair Addiction - Hair Salons Near Me - Las Vegas, Nevada

I HAD TO PICK A STAR DISAPPOINTING! MUST READ GREAT LITERATURE BELOW -BE AWARE ENDING TRAGEDY! I was referred by a close friend and so I took a chance to book appointment. My appointment was scheduled for 03/26 @ 9:30am in which I have been in contact with Melaine to showing her my current hair photo and what I was looking for now as a hair choice and wanted to add extensions. She has been in contact with me as I have been with her as this was showing that she was interested in my hair needs. I picked out the color of extensions and sent her the numbers. Then I get a text from her stating that cosmopro store does not have my color. I need to order my own hair and get this product in which I am not a hairdresser and I shouldn't be going to buy this product myself. I have never done this with professional salons in the past. But I guess working out of the home its different type of professionalism. So I went on the webpage she provided mind you I am not a hair professional at all. No where on the webpage does it have a setup account to login. So I was confused if I had to order thru Cosmopro or Fringehair as this should not be my responsibility. So I called Melaine to get clarification and explained to her I don't have a license she stated they sell to the public. I was unsure if I needed to order through Fringe or Cosmopro. No clarification on her part such a confused mess by the great Melaine. At this point she then text me on 03/25 @ 11:30 am to tell me that she is sorry for the inconvenience and stated we where not a good match. Honestly I'm not trying to date you "WOW" the unprofessionalism by Melaine was disappointing. I replied at that point I agreed that I prefer my stylist to be on top of there services they offer/provide with more professionalism. She replied she was professional which is incorrect and should of been handled by my stylist since she offers this service. Suggestion to Melaine: Try to be able to provide your clients with a full service not having them to order the products you provide as a service. Make them aware you are not a full service home salon that they need to buy there own hair and bring to there appointment. You canceled my appointment by text is the utmost UNPROFESSIONAL LESS THAN 24HOURS NOTICE thing to do to a new client. Also be aware that this was by text total lack of professionalism and then she says- best of luck to you and your hair adventures. That my friends is so getto! BEWARE/RUDE* read more

I have been a Client of Melanie's for 2 years and she does a great job with the Brazilian Blowout & Keratin Treatments. Her prices are consistently good and her salon Suite has an exterior door that she opens to maintain a well ventilated environment during the blow dry process. highly recommend Hair Addiction for this service!!! read more

Melanie was great! I just moved to Vegas from California and was trying to find someone to get a keratin treatment for the first time. I stumbled across Hair Addiction after doing research for something affordable and flexible to my needs. I contacted Melanie ahead of time and she was able to accommodate me. Scheduling an appointment was easy on her appointment website. The day of my appointment I had an emergency that left me 30 minutes late and Melanie was still able to accommodate me. She did an amazzzinnggggg job on my hair! I got a haircut and keratin treatment. I'm absolutely in love with the keratin treatment. She did a superb job! Her work is affordable and diverse. She was so sweet and welcoming. She's now officially my Vegas hair person! read more

I had my first appointment with Melanie this morning and I have already made my second appointment. She is a miracle worker. This morning when I arrived at her salon, my hair looked like something that was a combination of the Lion King and a really bad 1970's blaxploitation film. The hot Las Vegas weather had left my curls out of control and frizzy. Melanie recommended the Brazilian Blowout and haircut. When she was done, my hair was smooth, silky, healthy-looking, and I feel like an entirely new woman. She also cut my hair afterward and the cut looks great too. I couldn't be happier. Her salon is really cute as well and her prices are reasonable. If you want someone that listens to your needs and hair goals, you can't go wrong. I highly recommend her. read more

I definitely agree with the previous Yelper, this place does have irresponsible customer service. I bought 2 Groupons a while back for the keratin treatment and used one in November (pretty good results with the treatment, although the service provider was late for my appointment). I had an additional Groupon that had expired in May and was told on the phone that I could use the value ($89) towards any good or service in the store. So, I scheduled a double process color for this morning (value- $80). When I arrived, I was told that I could not use the voucher for anything other than the keratin treatment and that if I chose to have another treatment, I would have to pay an additional $45. Such BS! Upon reading the 'fine print' on the Groupon, I pointed out that it clearly states that you can use the amount of the voucher for any good or service, I was pretty much told TFB. The owner/service provider didn't offer to do anything else for me, just opened the door and sent me on my way. I have since sent her a copy of my voucher with the fine print highlighted. I have called Groupon and they are going to give me my money back, since the owner also refused to give it back to me on her end. A word of caution...if you still choose to go to this salon, don't buy or try to use a Groupon or Living Social deal and don't expect good customer service. read more

Very irresponsible customer service! I bought a Groupon for a keratin straightening treatment here. I went online to schedule an appointment and the latest appointment time listed was 2pm during the week. No weekends. I have a job with typical hours, and a 2pm weekday would never work. I called and explained. The woman said she would call back when she is able to stay late. She called the next day to schedule for the day after. I arranged my plans to be able to make it. Right before the appointment, she called to say that she ran late on a previous client and needs to cancel. In my experience, when a service provider runs late, out of courtesy they let me choose to either come later or to reschedule. This woman just told me that she had to outright cancel and would call when she could schedule me. I waited for a call and never heard back. After a couple weeks, I started calling to try to schedule an appointment. I left messages, never heard anything. Finally I gave up and asked Groupon for my money back - which they quickly provided given the situation. What an irresponsible way to run a business. read more

Melanie was on time, eager to do a good job and did not attempt any sell-ups. I did this treatment every 3 months for 4 years and she did the best job I ever had and with the right products. I can deeply recommend her! read more

I had a Brazilian blowout scheduled for my daughter and when I showed up to the location on her page a lady answered the door and said that she doesn't know why she's sending her clients there. I text Melanie 25 minutes prior to my app to confirm and I had called both numbers multiple times and no answers. She didn't get back to me until 25 minutes after I had already arrived at her old salon. And we had been texting prior so I don't know why she couldn't let me know that she was working from home since she had my personal phone number. I told my daughter I was upset about it but she told me to just chill out so I did. When she answered the door I had told her I showed up at her old salon and all she had to say was "Oh, was the lady nice that answered the door?". That annoyed me even more because she didn't even apologize for having me show up somewhere completely different, but still I was as nice as I could be. Now don't get me wrong she was nice but you should apologize for having your client show up to a salon that you're not even working at. Now I'm not sure what experience she has on curly hair as she told me she's had prior experience but it's common sense that when you're dealing with curly or thick hair that you have to use more product. I was literally watching her the whole time and it seemed like she saturated most of the hair except for the edges. My daughter was the first one who noticed that she didn't saturate the edges so she text me and told me that she wanted to tell her something but she felt uncomfortable. So in a nice way I asked if the edges were supposed to be saturated and she said that she went over them even though my daughter and I both literally saw that she didn't. I asked her if she could simply go over the edges and she told me no because it would take more processing time. I'm not one to say anything when it comes to these situations because I'm not confrontational and I get nervous as well but $95 is expensive especially since I'm not working. As I previously read the reviews I see most of them to be good so this is only speaking from my experience. This is not to bash or talk negatively, I'm simply speaking from my experience only!! While she was nice she should've fixed what I asked her to while I was there just like she should've text me her new address prior to the appointment; both actions were unprofessional. If a customer asks you to fix something you should do just that. And since you work from home you should take your salon address off because all of your customers keep going there. My daughters hair is smooth everywhere expect her edges and when I asked her through text to fix it she insisted that she saturated the area enough but you could literally see that it wasn't. If my daughter text me that it wasn't saturated and I was looking at it and could blatantly see with my eyes that it wasn't, I don't understand why she couldn't just fix it?? I understand as a business you need to make money but it's also about satisfying the customer. The level of professionalism wasn't on par and even still I shut my mouth. I mean wouldn't you except an apology if a business location isn't even accurate and you drove there? If you received a service you weren't happy with and you asked the person to fix it while you were there wouldn't you expect them to? As a business owner you need to put yourself in a customers position. read more

Saw Melanie for a Keratin Blow out. Just took a chance on her and she did a fantastic job! It's well worth the drive. I'll definitely go back. read more

I have been going to Melanie Riddle for years now. She is the small business owner of this Salon. I go there weekly for wash & blowouts and four times a year for Brazilian Straightening Treatments. She also has cut my hair and almost always ties in tinsel. She is a talented and fun hair stylist. Give her a try, you will be glad you did. read more

This Brazilian blowout has been a game changer for my hair. Melanie made it affordable and now I'll be seeing here for regular treatments. Very happy! read more

I've been getting Brazilian Blowouts for almost 10 years and can honestly say Melanie is the best! If you want it done right at a very reasonable price, look no further. You won't be disappointed. read more

Melanie is great! I have so much hair but she is very patient and gives the best hair treatment. She also has best prices especially for the Brazilian blowout. read more

I've been going to Hair Addiction for about 3 years now and I seriously consider Melanie my friend. I found her on living social and I'm so happy I did. I got my whole family to come see Mel (mom, aunt, cousin, friends) Even the very first time I met her she was super friendly, great prices and great results, she stays up to date with new trends and techniques. read more

My new favorite addiction! Melanie is amazing. I bought a Groupon to test out the keratin since it was getting expensive at my regular salon, $400+! Let me tell u, I was so blown away with her work... I even trusted her w my cut and color! People that know me, know I've been seeing the same hair dresser since high school, over 15 years. Now, I'm all about Melanie. Color, style, cut, extensions ... she knows it all. She is fast, the location is perfect, and her shop is private and always clean. I enjoy talking w her & the convenience w the online scheduling. Yes, she books quick, but she is well worth it and it never hurts my pocket book. I'm a huge, huge fan! And I appreciate Melanie for keeping her prices the best in town! So far I've seen her three times since my first initial Groupon visit and she even squeezes me in if she has any cancelations! For those who complain about scheduling, I don't understand, I work swing shift and have no problems getting on line and scheduling at Schedulicity.com. Melanie does get booked fast, but only because she is offering great service at the lowest rates in town! Seriously, any other stylist I've ever been to our like doctors Aka u work around their schedule because they r worth it! I know I need a dye every two months, a cut every three so I book early/ in advance and never have any problems! read more

BEWARE!!! I purchased a Groupon for a Brazilian Blowout and scheduled an appointment for Friday the 24th. I schedule this approx 2 weeks prior and around 3 hours before my appointment I receive a text message stating that they are not honoring any Groupons and that I need to contact Groupon for a refund. Although I could keep my appointment if I paid them cash or electronic transfer. I scheduled this appointment right in between my hair color and had it all worked out and they wait for 3 hours before my appointment to tell me that they are not honoring the Groupon. And yet if you go on Groupon you can still purchase me for them. I would never trust this unprofessional place to do anything with my hair. read more

I finally got the Keratin treatment. I have been wanting to do this for at least a year. EVERYONE GIRL NEEDS TO GET ONE! My hair is bleached and very frizzy, thick and after the treatment it is silky and shiny. You have to check out the before an after photos on mel's fb page. I got this done about 6 weeks ago and it is still soft and shiny and not frizzy at all! So ladies, I would put this on top of your list to do because it makes such a difference in your hair! read more

Professional, sweet and reasonably priced. Absolutely going back again for a Brazilian blow out and cut.

Seen the add on CL & was very hesitant, but because it was close to my house I figure call an make an appointment!! I LOVE IT! Mel was very Nice & professional & made sure I could get in on the time & day I needed! THanks Hair Addiction, I'll will surely be back! read more

I made an account just so I can put a review up for Mel. She is absolutely outstanding! So sweet and generous. My first experience with her was with a groupon I had purchased for a Keratin treatment. I called the number on the groupon and was directed to the website to schedule an appointment. Scheduled with ease, had no trouble finding the salon, and was greeted with her friendly and cheerful smile as she prepped for my arrival. My hair turned out AMAZING. It also lasted well over a year (which I was not expecting.) I then have had several more appointments with her. Ranging from a basic haircut (cut off over a foot!) to color and even specialty things like tinsel. Ever time I have been in has been a great experience. When I cut off almost all of my hair, she did an OUTSTANDING job! When getting the tinsel put in, she explained how she was doing it, how long I could expect it to last, and how I could take care of it. It looked phenomenal. When I colored my hair she spent almost an hour with me just strand testing so we could get the PERFECT red color that I was desiring. I have always been treated with respect and like a friend. I even got a Christmas gift from her when I went in around the holidays! She is the only person I trust with my hair now! Just booked another appointment for this week as a birthday present to myself! I cannot even express how excited I am to go in. I know I will have a great time and I will come out looking fantastic. I cannot recommend Mel enough!! read more

I am beyond happy with my hair & the services I have been receiving from hair addiction! Melanie is wonderful & extremely professional! I have been getting Brazilian Blow outs & ombré highlights for about a year from hair addiction & my hair looks the best it ever has! I would highly recommend this place! Thank you Melanie for always taking great care of my hair! read more

I used Groupon to get a Brazilian Blow out treatment. Melanie was a doll. I have A LOT of hair - both thickness and length. She tackled the whole treatment very quickly- took about 3 hours. I usually do the treatment myself, but I wasn't in the mood this time- I am so happy I chose to let Melanie to do this! My hair turned out so good I may never do my own treatment again! Thank you Melanie for all the hard work you put into my hair- I will be seeing you again!! read more

Thank you Melanie for DISrespecting me yet again by using your personal client log to violate my privacy...you make it very easy to continually point out your lack of professionalism. AGAIN I shall acknowledge how I highly don't recommend your services!!!! read more

Do not let a few bitter customers with problems with their Groupons steer you away. Melanie, owner AND operator, is such an amazing hair stylist! HOLY COW, she was extremely thorough with the consultation to ensure that she knew exactly what I wanted done to my hair, gave great reccomendations then got right to it! She was engaging and it didn't feel like awkward small talk, which can happen pretty much every time you get your hair done. It felt like a great girlfriend of mine was doing my hair. Definitely let the time pass. She told me straight forward what we'd be able to do in the amount of time we had which is great for me no false hope. My hair turned out great! I wanted to add more highlights and a subtle ombre to the top half of my hair.. bottom half is still a dark brown with no highlights. I love the way it turned out, she did everything in the perfect amount of time. I already scheduled my appointment for a blowout. I'll probably go back to add more highlights to the bottom half of my hair. Thanks MEL!!! read more

Hair Addiction - Trim with partial highlights and subtle ombre..before and after. - Hair Salons Near Me - Las Vegas, Nevada

Melanie Riddle is great. I have been doing blowouts with her for a few years now. always on time and my hair always comes out amazing.

I received an amazing haircut and ombré color!!! I would definitely recommend !!! And Melanie was upbeat and professional!!!

I am writing this review because I have seen some bad reviews on Melanie and peopleya gotta b kidding me cause she has done the best Brazilian blowout on my hair I have ever had and I have had it for 3 Times and my daughter just had one and loves hers also so all these haters r a joke she is very professional and down to earth my car broke down once and she rescheduled with me she has always been on time for my appointments I will always go back to her she is the only one I trust now for my Brazilian blowouts try her for urself u won't b disappointed cause these reviews r completely wrong read more

Upon arrival, on time, to my appointment for a Brazilian Blowout (if anyone has had this done they're aware of the fact that it's unlike any other hair appointment...your stylist has to dedicate 100% of their time to you, there's is no processing time to work on another client) Melanie appeared to have just started working on another client (appeared to be highlighting/coloring hair). She stated "oh are you here for your appointment? Please wait in the lobby and I'll be with you." Fifteen minutes had passed and no contact from her or any other explanation I decided to leave. Had I been provided with some sort Of explanation, apology or asked to return a little later there would be no issue but her lack of professionalism and appreciation for her clients time is a huge flaw. After I left, the following is what transpired: Melanie: Hi it's Melanie at Hair Addiction. I am ready for you to come in, are you still here? Me: Please cancel my appt. it appears that you are double booked. Melanie: I don't need to explain to anyone the way I choose run my business. Had you communicated with me I was actually helping out my roommate with her client until she returned. After 25mins I was completely available to accommodate your appointment. I'm very offended, and can't believe your level of unprofessionalism as a client And the texts and harassment continued...I've truly experienced such unprofessional and crazy behavior from a business owner. read more

I got a Horrible hair cut :( I'm still trying to recover. Melanie did everything I told her not to do- this includes giving me layers and cutting it very short. My hair was supposed to be an inverted bob, instead it looks retarded -- choppy with incredibly short bangs! Sooooo disappointed :( Melanie did refund my money back and she was very apologetic. But ... The damage is done. read more

Just had Melanie do extensions, color and keretin yesterday and all i can say is WOW!!GREAT JOB!! Tons of compliments at work from colleagues and had an unusual number of patrons complimented me. My hair has not only made me feel great about how i look but also increased my earnings as a tip earning individual because i felt so good!! Melanie was on time, made me laugh, and had me finished before our deadline to get me to work on time even after adding services not originally scheduled. And as a bonus her prices beat everyone elses and that to me is a bonus to her great work. Thanks girl u have my business for life!! read more

I had a great experience getting a Brazilian Blowout today. Melanie took her time and it looks amazing. Thank you! I'll be back for my next blowout! read more

Melanie has great prices and really cares about the outcome of your hair, if you are not satisfied she will make sure she gets it how you like. I will definitly be a loyal customer of Melanie's read more

Melanie is a wonderful stylist with great prices. Found her on groupon and so grateful I did because I finally have my new stylist!!

I recently got my hair highlighted and cut at Hair Addiction. I am very pleased with my recent visit and will continue to be a loyal customer. Mel did a great job and is very reasonable with her prices. In fact I have a hair appointment with her for my wedding day. I definitely recommend Hair Addiction. read more

I love this salon! Melanie does an amazing job and I'm going back for a keratin treatment very soon!

Let me first say im using my shared yelp with my son but my name is Sarah. Horrible experience and service from this lady she responds to negative feedback in a childish way you did a horrible job on my hair and yes honey I will write about it but for you to say I'm one of those Groupon customers no business wants was very unprofessional on your character as a hair stylist and also owner! And then you want to say you went above and beyond my adding a hair mask while you were rewashing my hair after failing at styling it yes I asked for beach waves and although you were using a blow dryer straighter and curling rod and burning the crap out of my hair I didnt say anything and trusted you. But again you responded saying that styling isn't even apart of the deal like I should be so grateful you did a half ass job and you surely didn't say styling wasn't included until your response. It wouldnt have been an issue at all would have actually not wasted my time. You did a bad job and just own up to it because at the end of the day you let an unhappy customer walk out your salon with your work and to top it off didn't own up to it or even apologize. read more