Well I have went to Michaels and had a stylist straighten my hair two times with success. I was…read morevery happy. Well the girl I had for the straighteners was no longer at the salon. I had another more experienced stylist for the straightening. It was confusing from the get go. They were talking about not having the instructions for the product they were gonna use. Anyway I have never been in such an awful situation at any salon. The stylist insisted that she had the right product. I knew it was not what was used. To make a long story short. When the stylist went to dry my hair , I was turned around so I was unable to see the back. Here I spent 90.00 including tip to get home and after waiting 3 days I washed my hair and it has all the strong waves , it did not take at all. She had only let the solution on 3 min after applying it. I was very upset cuz you can't just get it done again and my hair looked awful and I had to save to pay for that. She was way more expensive than the other stylist since she was there 6 years. Her cut seemed good. I had went to Beauty School years ago in Miami Florida so I know the process was wrong and I tried to tell Michael this solution needs to stay in my hair way longer to straighten it. He tried to tell her to leave it on longer when the Blonde stylist in the far right corner yelled just leave it on overriding Michael. Her chair is back in the far right . After she yelled that out she was talking softly to her client and she and the client laughed together! What an awful experience it all was. I ended up calling Michael 4 days after i washed and saw my hair all with my deep waves in the back still that I cannot control in the Summer at all. He said he could give a conditioner since it was very damaged. I told him I have a great conditioner at home. So I hung up and tried to call back my stylist hoping I could get some money back since my hair was not straightened at all. Here Mike answered and I told him who I was and I wanted to take to my stylist . He ended up extremely angry and just said I offered you a condition treatment so I just hung up. If I ever in any profession, as in a stylist , I would have offered a little money back. 30 .00 or so and I would have felt respected and understood tgat my hair was gonna even be harder to work with . So I'm sad I really liked Michael and was so thankful for their pricing and he was always gracious. So I'm sorry to have written this review but you have to know what you are doing when giving this type of service.

Loved getting my hair done bye Michael he's the best!! You could never go wrong with him!read more

Much like artist lofts, Salon Lofts are independent businesses. Each suite is the type of business…read moreone may find at a salon or spa. (Well minus the actual spa.) Services include hair, nails, skin and massage. Some beauticians preform more than one specialty. Each owner sets their own availability. Reservations for most of the technicians may be made online at salonlofts.com, or by phone. Phone numbers for those who do not take online reservations are available on the overall salon website as well. It was unclear if any of the specialist take walkins. The stylist I visited was Ashley A. Smith. Ashley specializes in a number of services. She offers hair cuts, coloring, styling, perms, waxing and manicures. Hair services are available for men, women and children. My appointment included full highlights, shampoo, cut and style. It had been years since I had had anything more than a trim done to my hair. I knew it was time to get my hair done. Other than highlights and a cut, I wasn't 100% sure on the color or style. Ashley asked questions, explained the color options, and made suggestions. Her explanations of color, as it pertains to my hair, made a lot of sense. It was information that had previously never been explained to me. Ashley's knowledge and expertise equaled a result I am happy with. I feel like she really listened to my input. It should also be noted that conversation flowed pretty easily during my visit. Even while the highlights were setting, Ashley stayed and chatted with me.

Not impressed. The owner is stuck up and kylee who was doing my hair couldn't stay off her phone.read more

I'm so disheartened because I was hoping I'd be leaving a good review.. I called last Thursday to…read moreschedule an appointment for Saturday & everything was fine. I called Saturday morning to confirm my appointment but Amy at the front desk let me know I was not on the schedule even though I just scheduled two days prior.. they were able to fit me in 45 min after said appointment time anyways so I didn't get upset. Once arriving I was told I'd have to wait an additional 30 min which was confusing but I had time in the day to wait (ended up being almost 45 min of a wait) The service I wanted, I got talked out of by Tina the hairdresser but I trusted her word since she is the professional. I ended up getting a "curly cut" instead. My experience with her actually was good, customer service wise. It's not uncommon to leave a salon with damp or wet hair to air dry for curly hair (your preference) so while wet I didn't notice anything out of the ordinary plus the employees boasted about how good my hair turned out!! I get home and at this point my hair is lightly damp, my husband looks at my hair from outside the window & is SHOCKED. He couldn't believe the way my hair turned out & told me to look at it. I look at it in my phone camera and the "layers" Tina put in were chunks. I show a friend who is a hair dresser & she was appalled by how horrible the hair does not blend. I also asked for no length taken off and my overall length is shorter. I called to let Amy know I was not satisfied and what are my options. She lets me know she will talk to the owner about coming in to get it fixed. I told her I'm not sure I want to because since my left side is so short, I would have to go even shorter on my right side just to match it which was not the goal from the beginning. My original service had nothing to do with a haircut, I just trusted Tina's professional opinion to save my curls from having a baby 7 months prior. Amy lets me know she will discuss a refund from the owner Monday when she is back in the salon. George sends me an email Monday late afternoon but I didn't get to it until yesterday because of work. When I call, I'm told if I don't come in to get it fixed (which I already discussed why I declined that option) that I could come in M/W/F when the owner is in to see if my hair is worth a refund (Forgot to mention I was asked to send pictures and/or videos of my hair Saturday when I originally called & did so). I let George who was extremely kind & understanding know that I'm a full time working Mom & with my husband & babysitters' schedules, I can only come in on Saturdays. The owner from my understanding through communication would not work with me & refused to refund this service. I'm at a loss & will not be getting a refund unfortunately. It's also unfortunate that the owner Terri/Terry (unsure how her name is correctly spelled) cares more about money rather than a returning customer who just wanted to feel good in her skin after just having a baby not too long ago. I have plenty of friends who are business owners in the beauty industry that agree that this was a poor way to handle this situation. I can understand if I spent hundreds of dollars and took up hours of time that someone else could have been serviced, but I paid under $60 and it took about an hour - hour and 15 min in the chair total. Other than the dissatisfaction of the hair cut, this review is mainly to point out how this business can better handle a situation like this in the future.

I absolutely love my hairstylist! She is savvy with curly hair and listened to my needs and…read moreconcerns. Ask for Dawn! I also appreciated the greeter and cleanliness of the establishment.

Received worst haircut in my life there. Took in a picture of a snazzy, sassy pixie cut,…read morebut...left with a head looking like a bowling ball. Cost $60 too. Place was empty except for one other victim. Will never go there again!

Ugh, the worst. I've actually had a gift card to here sitting in my wallet for years that I'll…read morenever use. I had been here twice: once for a manicure and once for a haircut. The manicure was the worst. The woman cut my nails all lopsided and awkward. The paint job, a french manicure, must have been modeled after a very cheap part of France. They didn't even let us dry out nails before we left, so of course they got messed up. Sadly, the haircut story is worse. After cutting my hair about 2.5 inches shorter than I requested (leaving me looking like a mushroom), the stylist told me she didn't have time to dry or style it (although my appointment was for a cut and style). She was the worst. THE WORST! When I went up front to pay, they still had me pay for a "style" job despite me standing there with dripping hair while my too- busy "stylist" sat texting on her phone. Apparently, they didn't have pricing for "just a cut." I'll drive downtown, east, or north before coming here again.

my girl Tabitha was amazing she gave me the best hair cut i've ever had and she even gave me bangs…read more the area is also great. its so calm and peaceful.

The girl was really nice but I showed her a reference photo and she decided it needed to be a…read morelittle shorter but then she went way to short and took all my length now I have to wait to do what I wanted to do and for it to regrow which sucks because I always keep my hair long.

The salon is my go-to place whenever I need anything done with my hair. The stylists there are all…read moreexperienced and know how to do what you want with your hair. I usually go to Michelle. She'll do anything you ask her to, and she always leaves you looking great.

Natasha and Amanda are a great team. Their attention to detail was very professional. I enjoyed…read moregetting a manicure and pedicure with Natasha and plan on going back again. If you like high end treatment like massage chairs etc then maybe this isn't your place. But, if you enjoy a wonderful joyful place and feel comfortable and welcome go to see them. You will enjoy it.

From the owner: BoojiBEE specializes in natural, acrylic, SNS dip powder, & Polygel nails. Natural hair care,…read moreprofessional color and extensions. Social, glam & wedding makeup services and lash extensions! GETSTUNG and book your mobile or in salon appointment today!

What a great little nugget of a hair salon on the west side! A friend referred my daughter to…read moreSalon Di (specifically Franca) not long after she opened and we've both been going ever since. Same great service and even better styling and care as the "bigger" salons, but at more reasonable prices. And there's no icky up-selling while your in the chair like they do at Mitchells (I HATE that! I came here to relax!!!).... just straightforward color, cut, styling, etc. Franca is a great conversationalist but not overly chatty or intrusive so its a nice break from your day as she washes and massages your head during the process. She's always honest about requests and whether they will work for you, and is happy to offer suggestions but will also comply with requests. I always leave happy with a great cut and color that lasts!

Love these girls. Franca is amazing and will happily and welling go the extra mile to give you the…read moreresults you desire.