Ana is very nice but unfortunately I did not get what I paid for when I went to see her. I went in with long hair and a picture of what I thought was a simple haircut. I asked for All over color and carmal highlights (lightly) to frame my face. I had highlights before but they were too much. That is why I asked for all over color to start over again with a color that was close to my natural dark brown shade. What I came out with was a mullat style cut. She did low lights instead of highlights and then put toner on what was left of the highlights. and ended up with no highlights of any kind.. just dark brown hair and and a very very short bang with a very layered top of hair (that was not the style). She cut 8 inches off my hair! The style required maybe 4-5 inches. Great base hair color but terrible haircut and no highlights at all. I tried texting her to try to have her fix the layers of the mullut and add the highlights I paid for - she didn't accept responsibility. And after a couple of texts, she stopped texting all together. Avoid Ana for anything too difficult but for basic color and style, I think she is good. Anything that requires a little more a of a specialty, I think it would be best to go to someone who has been trained further. read more