Verónica is great! Very responsive, accommodating and friendly. Been coming here for years, was…read morerecommended by a friend.

If you want to come to a salon with poor customer service and a shoddy job then this is the place…read morefor you. My sister came here after having a good experience last year but she doesn't write reviews. She set up an with Gina on Monday and was there for 2 hours. She had her hair washed, cut and dried. She specifically went in with the intention to get a layered cut and a small area shaved on the back of her neck. She showed her pictures of what she wanted and While Gina was pleasant enough this is not what she got. Her hair has no layers and the area shaved was crooked. After paying $36 and then basically being forced to leave a tip she went home. She called the owner Laura to fix it but experienced further difficulties. From the min that she walked in to the min she left all she experienced was hostility. Laura wasted no time bashing her employee Gina and was rude throughout the entire session. She asked my sister 3 times before she started it she was sure she wanted a haircut. She made no pleasant conversation. She was constantly rolling her eyes and was very hostile. She continuously complained about her other coworker and she had the audacity to say that the shaved area wasn't that crooked and she didn't understand the big deal. The worst part is she was friendly with everyone else except her. Honestly if you're not happy with an employee fire them. If you disagree with the customer have the respect and sensitivity to keep the opinions to yourself. And if you can't keep your behavior pleasant while dealing with customers you shouldn't be in a position where they exist.

I got Japanese straightening done at this salon, and I'm really disappointed with the results. When…read moreI washed my hair after 2 days it looked like nothing happened--my hair was still curly and actually felt more damaged than before. For the price I paid, this was a complete waste of money. I would not recommend this salon for Japanese straightening. Hi, this isn't a duplicate review. I purchased the Japanese straightening treatment under Kelli, but the person who messaged me was Eric. I expected good service since the salon was rated 5 stars, my hair was damaged and remained curly even after following all the aftercare instructions. I'm simply sharing my honest experience because I paid for a service that did not deliver the results promised.. Just sharing my honest experience.

EDIT: Given the below I asked both Kelli and Eric for a partial refund given that I wanted to take…read moremy business elsewhere after the treatment Eric provided did not work at all (never been here before so why would I go back after this). Kelli's response to that was that I should talk to Eric, and Eric ghosted me after that request (he actually didn't respond for 24 hours after I initially texted him and only did respond after I told Kelli I would write this review). I pointed out that $25 was given to him as a tip---they wouldn't even do that! Kelly did mention in her response below that they actually did not refuse to give a partial refund or the tip. So that's great! As soon as they do that I will update this post. If you're seeing this message it means they have still not given any refund whatsoever. _______________________________________________________________________ I unfortunately have to echo the poor experience posted by another reviewer of the Japanese hair straightening. I wish I had seen that review before I made the appointment. I called Kelli after seeing a Groupon for Japanese hair straightening. She was not available to do the appointment on the day that I was available so referred me to her colleague, Eric. He did the straightening and I followed the aftercare instructions. The treatment did not work. My hair looks the same frizzy wavy way that it did before the treatment. I messaged both Kelli and Eric about this and sent pictures. Kelli admitted that the product was not left in long enough for the treatment to work but offered to fix it by doing a keratin treatment (which would not have the same perfectly straight lasting results of the Japanese hair straightening) or to do the Japanese hair straightening again at no cost. I did my research by contacting other professionals who very sternly warned me that doing another Japanese hair straightening treatment would be very damaging to my hair. I said that I did not want to come back and have another treatment done and that I would like a partial refund. Kelli's response when I brought that up was that I should just talk to Eric from now on. My intention with the post is just to warn other people about my experience. It's been 3 days and I see no red damage to my hair, so at least there is that. I think that both Kelli and Eric had the best of intentions here and I assume do great work on other procedures so all I can share is my own experience with this specific procedure. I would very much encourage you to go elsewhere.

Truly one of the best glam experiences I've had. From the haircut, color, blow dry & extensions to…read morelashes & makeup ~ everything was on point. You can tell they're so good at what they do. It's not just about the look ~ it's how they make you feel. Professional, good energy & they really take the time to get to know you & what works for your vibe. I left feeling confident, fresh & totally myself ~ just elevated.

Marianna is hands down the BEST stylist, extension, and color specialist I have ever had the honor…read moreof doing my hair and making me feel not only beautiful on the inside, but on the outside as well. You walk into the salon and feel luxury. You are taken care of immediately where it is so genuine. Her hands are golden, conversations just flow and it is not just having an experience with a hair stylist, it feels like you're talking and hanging out with a long time friend. The extensions she did for me and the color of my hair matched PERFECTLY to the point I was even in shock that there were extensions to match my hair color. Her methods of doing hair are not only efficient, but is executed in such a manner that you could just close your eyes the whole appointment and open them at the end and know your end result will be nothing short of impeccable. The salon is beautiful, staff is friendly and Marianna makes everything come into one with her beautiful personality and soul. I would never go to another salon again, this is my forever as it should be everyone else's! You will not regret it!

I had such good vibes from Shar. She made me feel comfortable, answered my many questions, and…read moreprovided me with suggestions on what I can do to achieve my look as well as aftercare advices. Thank you Shar!! My hair was trimmed at the length I wanted to maintain my long length and the color came out out soooo good that her next client saw it and requested to have the same color I left with. Oh, I went with a plum hair color ...reddish-purple hues. Booking my appt was easy. The salon was clean, pretty decor, and made me feel special with coffee, tea, snack choices while waiting.

I haven't gotten my hair colored professionally in over 7 years and it's safe to say Shar is the…read moreBEST professional I've ever been too. Not only was she extremely sweet and easy to talk to, she was SO diligent and thorough with getting me to the color I wanted/with her work. My hair was in honestly terrible condition thanks to being over confident in my at home skills, and somehow Shar managed to undo all the damage I did and leaving me with a nice warm toned shade that I've literally always dreamed of having. I fell asleep in her chair because of how gentle she was handling my hair + her vibe along with the salon was just so calming and peaceful. Thank you so much Shar!!!

every time I leave Alexia's chair, I feel like the most radiant, put-together version of myself…read more She has an intuitive understanding of hair texture, face shape, and style preferences, and she listens to what you want, while gently offering expert guidance that always elevates the end result. I color my hair and I'm a hot yoga teacher so she's also helped me heal years of damage with thoughtful product recommendations and realistic routines. Lexi is warm, funny, deeply attentive, and somehow makes every appointment feel like a reset button. If you're looking for someone who treats your hair like art and your time like gold, Alexia is it. I'm so grateful I found her--and you will be too.

Super sweet and knowledgeable in her field. She's always up for a challenge. Every time my son sits…read morein her chair, they brainstorm what they want to do next time. They always have a blast talking hair and then letting conversation go from there. You can tell she loves what she does. You leave her chair looking and feeling good, book her while you can!

If you're looking for an amazing hairstylist, look no further--you've found your hair's new best…read morefriend! I randomly found Coco when she was at José Eber in Beverly Hills and gave her a try for balayage. I'm very picky about my hair, especially color, and I've never looked back! She listens to exactly what you want and brings your vision to life every time. I'm so excited she has her own business now, and I'll follow her wherever she goes. Book with Coco--you won't be disappointed!

Coraline is so welcoming and has such positive energy. She is kind, thoughtful and listens closely…read moreto your hair goals. I always leave with an amazing haircut and blow-dry! Her new private studio is lovely. She is a 5 Star Stylist!!

I've been lucky enough to have Nicole as my hairstylist for over five years. She is knowledgeable,…read morekind, and so talented! She puts hair and scalp health above everything else while performing gorgeous balayage and cuts. Most recently, she helped me get ready for my wedding with invisible bead extensions. I had zero experience with extensions, but the process was informative and painless due to her care and knowledge. Her install process ensured that it looked like my hair, but elevated! She gave me a take home care package to ensure I had everything I needed to care for my extensions. I can't recommend Nicole enough!

I'm so skeptical and scared when it comes to finding someone who can do my hair, but luckily I…read morefound Nicole!!! She is just so damn... AMAZING!!! I have super dark Asian hair that takes FOREVER, or many visits, to become a silvery blonde! I had my hair done with other stylists before and thought it came out great, but what I didn't know was that my hair looked great because of the toning, not because of the actual work itself.... Side note: you can hide terrible hair jobs with toning. I had multiple colors on my hair that Nicole had to fix, and she also went slow and steady on my hair. Because Nicoloe cares about the integrity of your hair, she will refuse to go fast and harsh, this breaks your hair people!!! She kept my silver Ash hair that I had at my ends and balyage and matched the heck out of my hair. When they say you get what you spend... It's so true!!! And she's WORTH every... Single.. dime!!! I'm so happy with my hair; and will definitely be going back to her!! Before and after pic of my hair!

I'm so happy I found this place! Thank you Yelp for helping out a sista this time. & thank you Mary…read moreOwens for doing an amazing job on my hair! Came in for a cut and a Brazilian blowout today. I originally wanted to do a Japanese permanent straightening but I guess I mixed the two up. Mary made light of this and told me the two are different. I've had the permanent straightening done before but didn't know what I was thinking. I asked if she could do the permanent straightening at that point. She said she could but would have to order the product and it will take about a week for her to receive it. She then asked if I wanted to do that instead. I said it's okay and decided to just give the Brazilian blowout a try to see. I was already there and Mary was already washing and shampooing my hair. I didn't want to waste her time since the spot was originally reserved for me. During the process I was still a little hesitant. Hesitant no longer because it turned out absolutely amazing! She did everything I requested which was to go short and thin out my hair. She really took her time to make sure everything came out perfect. Almost towards the end of the process we both thought about how we should've taken a before and after picture because it was a major transformation. You can tell she really loves what she does and puts her all in it because she says she loves the feeling of the instant gratification she gets when someone transforms by just a new do. Now that's passion. Mary also has a really down to earth attitude and makes you feel really comfortable during your time with her. Prices are very reasonable and work is fantastic. Thank you! I will definitely be back. ~~~~~~~~ Below is an after pic. I'm partly mixed with African-American descent so the texture of my hair is really dry and nappy. Wished I had a before pic to show you guys the huge difference.

Mary Owens is amazing! She understands hair and what it takes to make you look like the best…read moreversion of you. She was responsible for my wilder look when that was who I was and she is responsible for my current look... Brazilian blown out hair. Having tight curly hair it's hard to find a stylist that understands how to cut curly hair and I alway leave her feeling beautiful. Mary can give you a creative and edgy (from platinum to purple) or a natural look. She is also great at helping you come up with a look that you can manage on your own. I also give Brazilian blowouts 5 stars! They last 3 months. My hair is shiny and frizz free! The only product I put in my hair is the Brazilian blowout balm/hot tool protectant and it takes me 10 minutes to blowdry and flat iron for perfect finish. My natural hair will take at least 45 minutes (on a good day) and will still get frizzy! I'm so unbelievably happy I found Mary and she's in Fullerton. Brazilian blowouts for life!!