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    Hair by Tim

    5.0 (3 reviews)
    Open 10:00 am - 5:00 pm
    Updated 2 months ago

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    Services - Hair by Tim

    Haircut

    Waxing

    Hair by Tim Photos

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    3 months ago

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    7 months ago

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    3 years ago

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    Ask the Community - Hair by Tim

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    European Wax Center

    European Wax Center

    3.9
    (25 reviews)
    1.2 mi

    I have been coming here for over a year. My go to girl is Vivian. She made my first Brazilian feel…read morelike a breeze. She was informative and help me laugh off the discomfort. Now she is waxes everything on me. My eye brows are on point, my cookie is smooth, my legs are hairless, and if she find a stray hair best believe it has met it's enemy. She recommended their body polish and my skin is so soft since using it. If you are nervous about getting any type of waxing go to Vivian as she will ease your anxiety. Then continue to see her as you will be come ADDICTED.

    I have been a loyal European Wax Center (EWC) client since 2018, consistently receiving services at…read morevarious locations throughout Los Angeles and New York with zero issues--until I had the absolute misfortune of visiting the European Wax Center at The Strand on Huebner in San Antonio, Texas. This was a routine appointment--my usual services with the addition of a simple eyebrow cleanup. What I walked away with was not only physical damage but an experience so shockingly unprofessional that it has permanently soured my trust in this brand. The so-called "wax specialist" managed to get wax stuck in my hair and proceeded to over-wax one of my eyebrows to the point of it being practically bald. This was the complete opposite of what I clearly requested: a basic, minimal clean-up to maintain my natural shape. The difference between my two brows is glaring--something no competent technician should ever allow to happen. When I expressed my horror and asked to speak to the manager, Victoria Willis, a multi-unit manager, I was flat-out refused. Let me repeat that: A manager refused to speak to a customer who had just received visible, damaging, and unacceptable service at the hands of her staff. I've worked in the corporate world both as an employee and a customer, and never in my life have I witnessed such blatant disregard for customer care or accountability. In what world does a manager hide from a legitimate complaint involving botched services and physical injury? The sheer lack of professionalism, empathy, and basic human decency is appalling. To make matters worse, I had redness, irritation, and inflammation along my brow line and scalp from the wax--documented in the photos attached. No one in leadership offered an apology, or any form of resolution. I was only offered hair growth product AFTER I burst out in tears over this horrific experience and my close to bald brow. In the end, I was dismissed like my experience didn't matter. This location is an embarrassment to the EWC brand. If Victoria Willis is the standard for leadership, it reflects a toxic culture of negligence and cowardice. To the corporate office: Do better. And to other customers--go elsewhere unless you want your appearance and dignity left in shambles.

    Photos
    European Wax Center
    European Wax Center
    European Wax Center

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    Beauty and Lux

    Beauty and Lux

    4.8
    (14 reviews)
    2.1 mi

    I've been a client of Thi's since she opened several years ago and will only trust my eyebrows to…read moreher & her staff! Thi is the best combination of fabulous and down to earth, glamorous and kind. Her space is a reflection of her work as well. Meticulous, clean, beautiful. I'm a low maintenance gal who doesn't do much makeup wise, but I do prioritize my eyebrows every few months. You will be welcome however you are :)

    Wow is all I can say. I've heard of this place and the great job they do for so long I finally…read morebooked my appt. I booked for a facial with Michelle and brow wax with Thi. The facial was amazingggggg it was so relaxing and the massage was to die for. She gave such a detailed arm, shoulder rub down that at first made me think wait did I book a massage as well?!? But nope it comes with the massage! :)))) also the facial bed was so comfy, I honestly don't say this much but I feel like it's better than my own bed at home and my bed is really good. Also my brows came out perfect!!! Their products are all quality high end products which you can even purchase from them for at home use. I love the friendliness and homey feel of the salon. Very aesthetically pleasing. Def 10 stars if I could. I really do feel like they are already so busy that I hate to give a good review and won't be able to find an appointment. But I'd be doing a disservice to all women to keep this little charm to my self. So thank me later ladies.

    Photos
    Classic Brow Wax by Nancy
    Classic Brow Wax by Nancy
    Biologique Recherche Remodeling Facial by Michelle
    Biologique Recherche Remodeling Facial by Michelle
    Brow Lamination by Nancy

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    Brow Lamination by Nancy

    Hair by Tim - hair - Updated June 2026

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