This is a very nice spa. I've only been here for facials so I can't comment on the other services…read more It's very modern, appears quite clean and sleek inside. I try to come every few months for a relaxing facial. My experience today was not as pleasant as my other two visits. I've been trying out different estheticians to see which one I like best for my facial. I booked at a certain time to try one a specific esthetician only for a different person to be there on the day of my appointment, saying the original esthetician is doing massages all day. I guess my visit must have been one of the earlier ones bc there was no one water available; it's usually in the lounge area. As it was early in the day, I was surprised that there were no slippers my size (7), the tissue box was empty at the counter in the changing area, and there was nearly no toilet paper left. I hope these are all anomalies because my prior two experiences were more pleasant. Overall I'd give this place a 4/5 but if today had been my only experience there, it would have been a 3/5. I'm hoping my next visit will be more pleasant.

Lauren did such a wonderful job coloring my hair! I love it! I've gotten so many compliment.read more

Denise the owner is very nice. But that stylist Rasheeda is an arrogant and rude. The salon would…read moredo better without her.

Awesome beauty salon for black hair care. I knocked off a star only because you usually have to…read morewait quite a while before getting in the chair, even with an appointment, on Saturdays. But other than that, great staff and they offer a variety of services from natural hairstyles to relaxers to weaves and more. I recommend Denise - she's very sweet, and she knows what she's doing. She actually talked me out of making a drastic change and cutting my hair super short. I told her to go ahead with her artistic opinion and surprise me. And I ended up loving the cut she chose.

ATMOSPHERE: The salon is clean and busy in a good way. And I saw people cleaning to keep it that…read moreway between clients. It was well decorated and felt like a "proper salon" whatever that means. But it's just a vibe I wanted to write about. SERVICE: Everyone was very friendly. I checked in and had a seat and although I was early I was taken in quickly. Sammie (sp) was doing my hair and she was friendly. She me if I wanted water with ice (I did lol). It was just all around clearly good at handling my hair. I have found some hair stylists did struggle with my thicker South Asian hair but she was good. Clearly has the experience. Also apparently she does make-up too. PRICE: for my haircut and blowout was $60 without the tip. The tips must be paid in cash I believe. PARKING: behind the building. And on Saturdays this place is very close to the Bel Air Farmer's market. Just saying you can get some nice flowers and a great cut together. So overall, I would really recommend this place. I looked tired but my hair looked great when I came out so.

Beautiful Salon, conveniently located in Bel Air…read more Chris is an AMAZING Esthetician! Always the professional.

I am impressed with the talent, knowledge and skill of Cheryl Williams, owner and stylist at FOR…read moreTHE TOTAL YOU SALON. My hair ends were split and damaged. Cheryl's treatment and recommended hair products have been effective in making my hair healthier. I appreciate her and want people to know if you want to have healthy hair check her out. Remember you get what you pay for and her experience and knowledge are worth it to have your hair healthy.

DO NOT GO TO THIS SALON!!!!!!! I NEVER write reviews. Usually if I have a bad experience, I will…read moreconsider it a lesson learned and move on. I debated on whether or not I wanted to post this review, but I feel like there is no choice. People should not be allowed to continue getting away with such despicable practices. I went to this salon and spoke to the owner Cheryl to find out if she would be able to do a sew in on my hair, as I have alopecia with thinning on the top. We talked about options and what looks I was interested in. Note, this would be my first experience with a sew in so I had no prior reference point to start from or experience. After discussing the options and I settled on the look I wanted, I made an appointment for the following Friday. Cheryl said she needed to order the hair and to call her back Tuesday to confirm she had received it to be able to proceed with Friday's appointment. I confirmed Tuesday and showed up Friday for my appointment. After arriving, she showed me the hair and proceeded with the service. At no time during the consultation, during our phone call or prior to her washing and clipping my ends did she tell me what the cost would be. I initially thought I would be getting crochets and not a sew-in which I had seen those prices on the website. I will take responsibility on myself for next asking prior. With that said, after she washed and cut my hair, she said, did I tell you how much it will cost. I told her no, that she had not told me what the price was. While under the dryer, she proceeded to pull up figures on my phone where she want to charge me in excess of $1,000 for this service. I was shocked and explained to her that I would not be paying that amount and that I would pay for the hair and the cut and leave. She began to try to negotiate with me by telling me I could do a payment plan. I explained that I was not going to pay that and that I would pay $500. Again, my bad since I had not prior experience with sew-ins and how much the service would be; however, she stated she had paid about $200 for the hair, so that means you want to charge me over $800 to install it???? I told her that I would be willing to pay her $500 and she asked if I could pay $600. Stupidly, I accepted and paid that amount, but after getting home and speaking friends and family who have had sew-ins, I realized I still overpaid. Also, after consulting with another stylist, they pointed out the issues and stated it was not a good job. On top of the fact that I asked for closure, she did a leave out and tried to convince me that if I curled my hair, it would be cute but the texture of the hair installed no where near matched my hair texture which is why I knew I needed a closure. The only thing I can call this type of business is ENTRAPMENT!!!! I believe she purposely did not tell me how much the service would be to try to get as much out of me that she could. It should have been a red flag that she has a beautiful modern salon with at least six chairs which were all empty on a Saturday morning except for one other stylist. I will never go back to this salon and I do not recommend any one else does either. This is very scam like behavior.

Cathy is incredible!!! So personable, gets to know you, and she is incredibly talented! I have been…read moregoing to her since I was 16... 15 years she has been cutting and styling my hair and doing all of my formal events. She did all of the hair for 4 weddings I was a part of and everyone raved about her who has had her do their formal dos. She is on top of all the new techniques and constantly learning new ways to serve her clients. She is very into clean living lifestyle and chooses high quality products to help her clients get incredible hair while still aligning with clean living values. She is my hair person and I can not speak highly enough about how great she is.

From the owner: curly hair,/balayage highlighting /covering greys/blow-drys/kevinmurphy products/organic colour…read moresystems

If you are looking for a laid back salon with professionals who love what they do and do it well…read more.. this is the place!

From the owner: Bridal Hair, Extensions, Dimensional Color, Advanced hair cuttingread more

I asked for an appointment for a cut and style and was quickly scheduled. This salon is a real gem…read morewhich I wish I had tried years ago! Helen cut my hair and did a beautiful job giving me exactly what I asked for. She understood completely problems that I had recently with color so I would trust her completely with color as well. What I also truly appreciate is how friendly and attentive Helen was. This is not a loud, noisy salon. You will really appreciate the service, skills and atmosphere here.

I am so IMPRESSED with my cut & highlights!!! I've been to quite a few salons over the years trying…read moreto find a stylist who could nail my natural-with-lighter-highlights look - I am looking no more! After asking specific questions Tiffany was able to perfectly merge my current situation with beautiful highlights and a great cut with lots of movement. The price was very reasonable for the services provided and everyone was very friendly and fun to hang with while I was there. Amazing experience, definitely recommend!

Haley did my lashes, brow tint and shaping. She is excellent! Best place around for lash extensions!read more

I called today in hopes of someone having an open appt. To my surprise Shelly had one at…read more 3:00pm. I was greeted right away at the door where she took my coat and then took me on a quick tour of the salon and their salon offerings. We then sat down in her chair where we discussed what I wanted and then what she thought after looking at different pictures of my prior haircuts and then we made a decision on what we were going to do today. Then we talked about my budget and what we thought was reasonable. Oh no I ended up with the best haircut in so many years and hair color. I definitely would be back Shelley was amazing respectful and a true joy to work with tonight

I've been searching for a new stylist since my original stylist left, and Alison absolutely killed…read moremy hair. I absolutely adore it! She gave me a full highlight, and she convinced me to get layers, which I've had a few times before and never was happy with. But whatever she did, slay. I haven't been this excited about my hair in a long time. I highly recommend Alison!

On a recent visit to Jordan Thomas, I was informed that a 3% "overhead fee" would be charged on…read morecredit and debit card transactions to offset training and material costs. When I explained that it is illegal to charge any type of fee on debit card transactions, the GM argued with me and tried to tell me it's not a credit card processing fee. Ironically, it just happens to be 3%! As a client, it is not my responsibility to pay your credit fee/overhead fee. That is your cost of doing business! Also, I believe you take that deduction as a business expense on your taxes. Most importantly, in all US states, it is illegal for merchants to charge a fee for using a debit card, including surcharges. This is because the Durbin Amendment prohibits debit card surcharges. While some states have laws restricting or prohibiting credit card surcharges, debit cards are specifically exempt, meaning businesses cannot add fees for using them. In this tough economy, I'm surprised a business would attempt a money grab for services that are discretionary in nature, and typically, only received as the budget allows.

Truly the worst haircut I have ever received. The lady who provided the service was kind but I will…read moresay I asked for a little off the top so I could style it easier. God, I would hate to see what would have happened if I said a lot off the top because she cut it all the way down. She didn't even think to put it in a particular style. I've been coming here for over two years and I think this is the last time unfortunately.

I scheduled 2 appointments: one for me with a specific time and person and one for my son at (next…read moreavailable person)... wait time was 34 minutes App stated to contact them when we arrived because we may need to wait outside (going covid guidelines) I called as we were parking in a handicapped spot (I'm disabled)... lady that answered said one will have to come in to sit because they'll ONLY call out the persons name but she checked me in. I came in and each chair was filled that had a barber... no barriers seen in-between. Then literally 10 chairs with little to none spacing were filled... standing room only. I explained I'm handicapped and can't do standing room... she said they'd call or text me for me appointments. Did not receive one call or text! And she also told me there was a person ahead of me for my own appointment but he had not got there and she did not know when I'd be seen (this was AT my 1230 pm signed appointment). I was told the area filled right after I called... HELLO I CALLED AS I PULLED IN RIGHT INFRONT OF YOUR ESTABLISHMENT. More people went in and stood as I went out. We left. Poor covid protocols with so many close and were flat out lied to. Also... was never called or texted for us to come in. However... received an automated "thank you for coming to sport clips" text so I know they had my number.