Very rude customer service experience by whoever was the gentleman working there 1 PM Saturday, March 7. I called to ask if they accepted walk-ins and was told they were busy and not taking them, which is completely understandable. I then asked if I could schedule an appointment, but the person who answered hung up right after I asked. I called back to try again, and the individual on the phone was still very rude. They said they had a 6:00 PM slot available. I confirmed that 6:00 worked for me, but they repeated multiple times that they close at 7 and that 6:00 was the only time available. Each time I confirmed that 6:00 was fine. At this point I started to get agitated that I had to repeat myself 3 times just to confirm the time. They then asked for a phone number to confirm the appointment. I said that if they could see the number I was calling from, that number was fine to use. After a moment of silence, instead of responding normally, the person suddenly yelled "HELLOOOO?" into the phone. I explained that I thought they might already have my number, but I could provide it if needed. At that point, the interaction had been so uncomfortable and unprofessional that I decided I didn't feel comfortable getting my haircut there and declined the appointment. read more

Gladis told me to come to the store and then when I arrived, they told me that they had no availability. When asked why they didn't call, they said it was a bad practice but it's just what they did. read more

Staff are so lovely and nice, and the place is very clean, but they did not give me what I wanted at all. I showed multiple pictures of a short, curly wolf cut, and I left with a pixie cut. I've been growing out my hair from my previous style (buzzed sides, short top) for a long time, and while it definitely got *too* long (hence the haircut) I feel like I'm back at square one. I miss my curls :( If you have something more straightforward I'm sure this place is great (like I said, they're so nice!) but if you have more complicated hair or a less standard request I would maybe suggest going somewhere else. read more

Genemarie, was great and patient, and entire staff kept smiling very professional environment abd I will be back.

The took me in as a walk-in. Nice and efficient! The vibe very chill and everything was overall good experience.

Arthur is an amazing stylist, I love getting my haircut by him! Great vibes. He always gives a good men's cut.

My hair is long, extremely natural, and curly! Ashley tamed my mane with expert hands. I truly appreciate how she detangled my hair, the products she put in my hair and styled it. It is really beautiful and smells good! I received a deluxe blowout and flat iron! read more

Hair Cuttery - Hair Stylists Near Me - Riverdale Park, Maryland

Antonio did a great cut. Conveniently located. Waited much too long given I had an appointment.

Cindy is careful, thorough and considerate. Our whole family gets our haircuts from her. She's the best!

The stylist did not even come close to the style of cut I requested; simple long layers I've always sported. This was their senior stylist; very disappointed. read more

Came this morning for just a hair wash ($6).I added in a deep condition ($11). My hair was only shampoo'd once. I thought this happened twice. I honestly could have done all of this at home for free, including adding conditioner to my head and sitting under my hair dryer for 20 mins.... Also, I don't like to discuss or want to talk about political views while getting my hair done... This may have been my 2nd or 3rd time here. I only come to get my hair washed. Make appt online read more

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I got my tips cut off and when I booked the appointment it told me $30 then after the lady cut my hair she walked me to the front and said she's charging me 50 instead because my hair is long, I only got my ends trimmed up off so I was highly disappointed that they upcharged me 20 at the end. If you go here beware that they do not stick to the pricing on their website! read more

I should know better, but I thought I'd try something different. I'm a black curly girl. I found a stylist at this location that I thought might be familiar with curls . My stylist was kind, but the experience from rude check in by some guy at the desk to the price for service left me disappointed. Hair Cuttery says they do all types of hair, but that's not quite true. Over a $100 dollars later and my lesson is learned. read more

Chaconda is my new stylist...actually for both my son and I, for loc service (color and retwist) and two strand twist and braid styles for men. I wanted new color with highlights and she took me from red to an ombré honey blonde. My tender headed son gets his ends clipped and either two strand twisted or a braid style. She really is the best and her wonderful personality makes the time even better. read more

Hair Cuttery - Loc color service from red to ombré by Chaconda. Thank you again!!! - Hair Stylists Near Me - Riverdale Park, Maryland

I asked for a fade, the person gave me a haircut similar to what Adolf Hitler had. Have a great Valetine's Day. read more

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Tons of free parking in the outdoor parking lot. Located across from the Whole Foods. This hair Cuttery has the same staff that was located nearby the campus. So you can expect to see many familiar stylists. This new venue is much more modern compared to their previous location. However, their prices have gone up due to the significant updates to this salon. During my visit, the check in machine was out of order. As much, you had to check in on the staff computers. It was a bit inconvenient. Hopefully this improves as this shop gets use to the new environment. The staff here are friendly and their stylists appears happy to work here. If you need a hair cut, this place does have enough stylists and experience to get you what you need. Prices are bit higher so please keep that in mind. read more

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Walked in, there was a big sign in the door that said walk ins welcome. We got told it would just be a short wait to get one haircut, there was no one getting their haircut or anyone else in the store at the time we walked in. After a few moments people come in for appointments. Ok, waited 1 HOUR. All the appointments are done, more people walked in and were taken back before us. Was asked to get up like we were going to be helped before they went ahead and took someone else instead "don't worry we'll make EVERYBODY happy" is what we were told. I told the guy "we have been here an hour already, could you give us an estimate of how much long it's going to take?" He simply ignored me and walked into the back. Waited another 10'ins and Two more people walked in and were helped taken back before us, for a total of about 5-6 haircuts. My boyfriend and I got up and walked out after being ignored for so long. As we led the older man who told he'd make EVERYBODY happy came and tired to apologize but damage was already done, I understand that appointments take priority BUT they could have informed they were booked full and the wait would be over 1 hour. This is a chain cutting place equivalent to Supercuts or great clips, not a glamorous expensive salon in Georgetown or something... They cannot seriously expect clients to wait hours on end for a basic haircut. Either they're full of themselves or they're blatantly homophobic and decided to help everyone except the gay couple first. 0/10 won't go back don't reccomend it if you're LGBT either. Either poor communication with an inability to tell walk-ins that they're fully booked for the day and / or passive homophobia. read more

Always a pleasure at this location. Maria has been by stylist for the past couple months. She is the best, friendly greeting, great service for a men's hair cut, (cut, wash, and dry). I set up re occurring hair cuts every 4 weeks and never an issue with appointment time or delay. You can't beat the price anywhere around. read more

Usually get straight style but decided to get a little curls. Flowers was my stylist. She was awesome. Love my hair! read more

Hair Cuttery - Wash, conditioner, blowout, curls - Hair Stylists Near Me - Riverdale Park, Maryland

Phong is one of the most iconic hairstylists in all of Maryland. In fact, I travel from the Midwest to get a haircut from this legendary artist. Make an appointment weeks in advance especially cause the holidays are popping. Phong has you feeling like Patrick Swayze with after these timeless cuts. read more

I've been going to the Hair Cuttery in Riverdale Park Station in Maryland since 2016 andvI enjoy the professionalism and friendliness of Staff. Helen W. has been my Hair Stylist for 4 1/2 years and she is the best Stylist I've ever been to. She always knows what I'm looking for and cuts ans Styles my hair perfectly each time. She truly cares about g8ving clients the best experience possible with professionalism, a bright smile and a friendly hello. read more

Came here for the first time for a regular cut. Scheduled my appointment online through their website for a signature cut, which includes a hair wash. I washed my hair before my appointment and left it wet, as well. Total came out to $24 without tip. What's hot - Cost. Pretty reasonable, especially for low-key easy options, such as a haircut. That I could pay less than $30 for what I needed was pretty good. They appear to service more complex needs, like styling, perms, etc... and they don't appear to be overpriced for such services. - Service. They're pretty efficient. When I arrived, I gave the staffer at the front desk my name and appointment time. She called out the name of the staffer and I was able to sit down straight away. I explained to Linh how I wanted my hair cut and she understood pretty well and cut my hair how I wanted it. - Health and safety. During the time of my appointment, all their staffers wore face masks, which was reassuring. One of the reasons why I also washed my hair before my appointment was to decrease the amount of face time required for my appointment. - Website. Pretty user-friendly, for the most part. As I mention below, they don't an appointment option for a dry cut. However, their website allows you to pick a specific date, staffer, time, and service. The website will also ask for your email and cell phone number, which allows them the ability to send you email and text reminders, including marketing info (haha....). Just be aware of what you're signing up for. Good thing is that you have the option to opt out of certain notifications, as well. - Location. Pretty convenient and easy-to-find, especially within the plaza. - Parking. This location of Hair Cuttery is in a plaza with other shops and restaurants. There is parking available nearby. Be prepared that parking might be a bit more difficult to find depending on the day and time you go. What's not - Quality. After she finished cutting my hair, she asked me if I wanted any styling products, like mousse. I declined and asked that she just blow dry my hair. It was a half-ass attempt. She used a blow dryer, but left my hair half wet. I asked her to dry my hair more, which she did, but she didn't fully dry my hair. Again, not full-service, which I didn't appreciate. - Cost. I washed my hair and left it wet for my appointment, because I exercised before my appointment. So they didn't need to wash my hair for my appointment. That I got charged for a full shampoo and cut when they didn't wash my hair isn't cool. That they don't have an option for a dry cut isn't cost friendly, especially because not every customer needs certain options, such as getting their hair washed. Final Answer Would be willing to come back here, but not my top choice. It's not the best service, but it'll do to get me by. read more

Made a 6'oclock appointment for any available barber, as I had things to do, and it was right after work. I went in early, 15 minutes. There was a barber just sitting in his barber chair and he pointed to another barber who was cutting someone else's hair and said your next for him. However, two other walk-ins without appointments came in and were helped by the available barbers. At 6:25pm, while walk-ins had been helped in front of me, I just walked out. I had referred my daughter to get her hair there too, which was over $100 for the service. NEVER AGAIN! Go somewhere else. read more

had an appointment and still made me wait 30 minutes and took several people who came in after me. Really unprofessional and I was really looking forward to this haircut. read more

I usually go to the Bethesda location, but yesterday (Saturday), I didn't want to deal with driving through construction and finding parking in downtown Bethesda. So, I called this location and was easily able to get a same day appointment. Antonio was available, so I went with him. The previous reviewers speak the TRUTH about Antonio. He was great at listening and understanding my needs as a customer. I wanted layers in the front and the back. Took off about 3-5 inches. The picture does not do the hair justice! I got a great hair cut with an beautiful blow out! I'll go here again just for Antonio! Other than Antonio's service, I give this place five stars for many reasons. When I called to make an appointment, the person on the other line was friendly and professional. Upon entry, I was greeted warmly by staff. My next first impression was that the place was clean and had great lighting inside. The bathroom was also clean. The price was affordable/a steal for the great haircut. I would go to this location again! read more

I have been coming to a certain stylist here for over a decade. Although I live a long distance from this location, I always come back to same stylist no matter where I live in the DMV. As any female will understand, trusting your hair to anyone can have disastrous results, emotional distress if done poorly. When I lived in Cleveland Park, I had a stranger ask me where I got my haircut. Reluctantly, I told the woman Hair Cuttery as if she would judge me. But she was so serious in finding out even though I warned it was far away. Formerly located in College Park on Route 1, this salon is a bit further away from UMD campus. Not sure if I like the new layout, it seems more narrow and the entrance transition is non existent (boom first chair is right in front of door). They just opened so maybe there are some tweaks to still be made. At least now, they have free parking (no need to feed a meter in a cape and with foils on your head!). Also, having free wifi too is nice. read more

Cindy did a good job on my haircut I went from being really long to a short cut perhaps we could've taken a little bit more off but we can come back later and take care of it I'm gonna share some pictures so you can see what we started with (photo 1) as far as the length and the cut that I asked for (photo two) and the cut that I got (photo 3) thanks! read more

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Bad haircut. Waited for 30 minutes and the result didn't come out so well. The bottom part of my hair is uneven.. read more

Hair Cuttery - The bottom sticks out like this.. and is not even - Hair Stylists Near Me - Riverdale Park, Maryland

GO SEE ANTONIO! Asked for a trim but he went into these layers and OMG! My hair is very fine, it looks so full! read more

Hair Cuttery - Haircut - Hair Stylists Near Me - Riverdale Park, Maryland

My initial stylist, Cindy, gave me a disastrous haircut. Because my hair curls, the misshapen cut was not readily detectable until the following day. I returned to the salon immediately and requested correction of the cut. Phuong provided that service free of charge as is their policy for an unhappy client. Three weeks later, the haircut grew out slightly and the shape of the style remained unattractive. So, I returned for another correction. Phuong saw me again and I expressed my frustration with the shape. He asked me if I wanted it "shorter on the sides." I felt concerned that he was asking me to make an over-simplified decision rather than rely on his professional skill to conceive of and to create "long layers." I doubted that he, as a professional, could see the whole design of the cut. He provided a correction once again at no cost. I feel dissatisfied with the hairstylists at this salon and, deserving 2 stars for their professional skill, I gave them 3 stars because Phuong provided corrective services on two occasions at no additional cost. I doubt the hairstylists ability to understand that all I wanted was a trim of the original style and shape. Cindy seemed to have an entirely different idea in mind. Phuong cleaned up a mess to the best of his ability. However, I have lost confidence in their talents. read more

What am I thinking by repeatedly going into this salon! I've been here twice as a walkin. I never have anyone acknowledge me as I walk in...so I stand around until FINALLY someone says they can help me. ( There's a guy right at the front door station) Anyway, they make such a big deal about being a walkin when clearly they take, walkins. Today, they tell me they can not take me bc they have appointments. When I ask, when, they repeatedly state they can not take me. No appointment was offered. Just we can not take you. This is my second similar experience. For what it's worth, bc their customer service sucks, I will not return. Ugghhh. Customer service these days has gone to the dogs! read more

Great haircuts and great conversations! I've been going to Arthur for years and I'm never switching. Arthur is the man! If you're gonna get a haircut, get Arthur. read more

I'm new to the area and needed a salon. I looked up this hair Cuttery and saw reviews about Cindy. I was ready for anything. Not only did I come to a new salon but I was ready to ask for a haircut I've never had before. Cindy was AMAZING!! My hair cut is better than I even expected. We also talked about coloring my hair and she was honest in telling me that I needed to repair my hair before I could bleach it again. I'm in love with my cut. Cindy was amazing. If you're thinking of going here I'd HIGHLY recommend it. Thank you!! read more

Hair Cuttery - I went from very long damaged hair to this beautiful cut ! - Hair Stylists Near Me - Riverdale Park, Maryland

Antonio gave me an excellent summer haircut. He asked all the right questions and it came out just as I wanted it. I loved being able to book online. read more

Cindy is fabulous. Always welcoming and with great energy. Ace hair cut every single time without fail

To quote one of my favorite movies Coming to America: why do they (College Park students now) get all the good ones!? Seriously, College Park/Riverdale Park has changed so much since I've attended and absolutely for the better. I am totally jealous. Anyways, I've written a review for the original Hair Cuttery location on Route One, but it has now moved to Riverdale Park Station and I am LOVING the move. It's only a little further up the street, but in a more accessible area, near a Whole Foods, with parking. Cindy is my hairdresser and is absolutely killing it with cuts for long, layered hair. Seriously ladies, let me help you out: just because it's more expensive, doesn't mean it's good for you. I've paid $150 and hated my hair. I've paid $30 and loved it. I've had Cindy cut off 8 inches of hair, do a trim with 2 inches of hair, cut it while it's colored - all done affordably, at the same level of expertise. I highly recommend her to anyone, men and women alike. My brother has also gotten his hair cut by Cindy. So long and farewell to boutique salons that make me cry. Hello, Hair Cuttery that make my pockets smile. read more

One of the people their a gentlemen, i know he speaks chinese or im not sure, only asked if i had an appointment and didn't offer to assist us until he felt like it, and so a nice lady did assist us before we were leaving and i understand it's 1 hour before close but shouldn't be treated like that, he even had a gentle waiting while he had an appointment and still just sat on his phone the whole time horrible service with the man but great service with the lady read more

Flower is my favorite stylist! She always does a great job on my hair. There are always plenty of folks working though, so there's rarely much of a wait. read more

I've paid $2-300 for curly haircuts..and I was hesitant to deviate from my high end curly salons. But someone recommended me to check out ANTONiO at this location and I'm so grateful. He gave me an amazing curly cut and colored my hair as well. I cannot compliment his talent and artistry enough. He has a very loyal client in me now. I've watched him cut his other clients' hair while I was waiting or having my color processed - he has a range of different clients with different hair textures. And everyone leaves his chair happy and totally transformed. read more

I guess the main requirement to be an employee here is lacking basic manners. I got my hair cut from the 'senior hairdresser' named Arthur. He is the most rude and non customer friendly service provider I have ever encountered in my entire life. Google should seriously give us an option to put negative stars or atleast zero. I am not even going to describe about the haircut he gave me, as by the halfway of the haircut I was just waiting to get it done and get rid of this mannerless guy. He kept pulling my hair extremely hard and when I complained about it, he rudely threw a brush at me and told me to do it by myself. Recommend to anyone? lol! My enemy for sure to ruin their mood. read more