Elena does a great job assessing your skin care needs and putting a plan in place that meets your…read moreneeds and is sensitive to your budget.

I have been going to Elena for waxing for 5 years and was thrilled that she was starting her own…read morebusiness. Prior to moving to Rochester I had many questionable bikini waxes and never found someone I really trusted who not only made me feel comfortable but did a fantastic job. After going to Elena I knew I would never need to experiment again. Her new studio is cozy and comfortable. I have been there both for waxing and for a hydradermabrasion facial which was delightful and such a bargain compared to what you'd pay in a major city or at a big salon. I will definitely be making her facials a regular part of my beauty routine. If you're looking to treat yourself, improve your beauty routine, or get any sort of waxing done, you seriously won't find a better option! I can't recommend Elena highly enough! Love the ease of the online appointment scheduling as an added bonus.

My experience was not up to standard. There was no "welcome to the european wax center" or "thank…read moreyou for coming in today". The receptionist was very rude- she was short in her responses and was rushing me through the payment process. I haven't been to a European wax center for 10+ years so I asked if I could get the free wax, which she simply said "no". It seemed grimy and dirty in the front desk check in area with excess boxes around and dirty plexiglass at the desk. Then, my waxer did not even talk or spark conversation with me. (I know that an important part of a wax is the distraction...) I was the one asking the questions and keeping the conversation rolling. She didn't explain to me what she was going to do. It was hard to relax in her presence. In terms of the waxing- she would put on pretty large pieces/areas of wax. In my experience, I have had people use smaller strips so that it was more precise and not as painful. It also seemed like she lost her grip on the wax sometimes so she took smaller pieces of the larger piece of wax. I asked how much the inner thy add on would be and she said "$12", so I said that I would like to add it. (It was actually $20). At the end, I looked down and she missed some spots. I asked her to wax another strip where there was a HUGE line of hair (I have no idea how she missed it). There were some sparse hairs that she missed too and she told me to "tweeze them because it turns out I have very sensitive skin". I knew that I had sensitive skin.... I will not be returning due to their lack of professionalism and experience.

I have been coming here for well over a year now. Tayler, who runs the front desk has outstanding…read morecustomer service skills. She is so friendly, polite and knowledgeable. Jasmine is the person I see for my services and is efficient, meticulous, professional and a delight to be around. Another thing I appreciate about this place is they are very respectful of their clients time. I'm a busy working professional and don't have the schedule that would allow me to sit and wait in a waiting room for an extended period. The client as well as the business are held accountable and have a set schedule to keep. I know I will be able to make my next obligation with no concerns because of waiting. The prices here are also unbeatable. The packages have saved me a ton of money.

I had a great experience with my hairstylist Norah! She was efficient, friendly, and when I asked…read morefor her to take off another inch when she was close to done she had no problem doing so. The salon is nice and cute inside. Also very reasonably priced. Highly recommend to anyone looking for a haircut in Rochester.

I have been going to Katie for a year. I mention to her to color the back of my hair. But no…read morestrikes were done in back. 8/12/2024 Edit: I just spoke with Katie and she called me to straighten out the situation with her. And I was happy she will fix the missed area.

I have never had a haircut from Jen but she is my go-to for color. I went in with a picture of…read morewhat I had in mind and together we came up with some thing even better than what I wanted. She listens to me and offers suggestions as a professional that Help me make better decisions for my hair. Some of the other stylists were around and offered guidance where they had more experience which I absolutely love! I left feeling beautiful and pampered! PS: Her shampoos and scalp massages are to die for!

Great experience with Rachel for a haircut. In town for medical appointments- and I would highly…read morerecommend!

This place is such a down to earth and relaxing place to go to get my hair done. I don't personally…read moreget waxing, but I have no doubt in their abilities. Every one of the staff is friendly and spirited. I will be traveling back to this salon and spa for my hair when I move to college. Selena is the my hairdresser and I trust her 100% with my hair.

From the owner: We specialize in hair, skin, nails, and massage. We hope to make every service you receive a…read morepersonal one.

I never thought I would find a salon of this caliber in Austin. The new location is great and my…read morestylist, Lindsey Haney, was incredible. A professional salon but I always felt like I was hanging out with close friends - Amber and Sharon are great too. I'm not sure what line they use for color, but I loved it. They carry Redken and Pureology products, which smell heavenly. I had numerous cuts, colors, facial waxing and up-dos at The Edge. It was a sad day when I had to move away.

Wife travels the country with me and has had salon problems all over. This is the 1st salon she…read morehas been excited about ever. Great service and deals.

Best salon ever! If I still lived in Northfield, I'd still be there. Quality work and quality…read moreservice. Reasonable cost. Particularly professional.

Lana is very professional, listens to your ideas / inputs and brings her years of experience to…read moremake it happen. She's an extremely hard worker, striving to provide a most satisfactory outcome for her client. You will have a positive experience and leave feeling excited about your new look.