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Mirakel Salon

5.0 (2 reviews)
Closed • Closed

Services - Mirakel Salon

Haircut

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5 years ago

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7 years ago

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Serenity Couture Salon & Spa - Rochester - This was AFTER my hair was colored, rinsed, dried, and curled. Stylist totally should have noticed as they were drying and styling my hair

Serenity Couture Salon & Spa - Rochester

2.7(55 reviews)
18.8 mi

Their appointment system is unreliable. They do not own or try to fix their mistakes…read more Their client experience keeps becoming worse.

Started out great, until my color was rinsed out and hair blow dried. As I was getting ready to…read moreleave, I noticed half my roots weren't colored AT ALL. There were solid lines throughout my hair where my roots were still blonde (hair is colored dark brown). I'm disappointed my stylist didn't notice as she was drying or curling my hair afterwards. Or maybe she DID notice but thought I wouldn't notice so she didn't mention anything. I had to point it out and ask for a manager to make sure it was redone correctly. I ended up in the salon for 5 hours for a root touch up and a 45 min facial. I really liked my stylist at first until she did the second application, which during that time, she was super rushed, got hair color all over my phone and arm, and was just overall unhappy and messy since she had to repeat it. The facial was okay, but not good enough to make up for the hair experience. I won't be back. The photo below was taken AFTER my color was done, hair was dried and curled. It looked like this throughout my head. Edit to add: a different stylist rinsed out the second color and I noticed at the shampoo bowl that she seemed to be in a huge hurry and was pretty sloppy. She got water all over my back and face, which honestly was the least of my problems. It just didn't feel like the rinsed my hair thoroughly. Fast forward to that night when I took out the hair clip I had wearing since I left the salon and there was hair color ALL OVER my beige clip. Hair color got all over my pillowcase and when I showered to rinse it, SOOO much color came out. I took a white washcloth and rubbed it all throughout my hair and there was so much color left. She literally only rinsed around my hairline, the top, and the ends. Completely left the crown of my head untouched with water and shampoo. After I showered, I towel dried it thoroughly with a white towel and there was no color whatsoever. I'm so mad at the sloppy work done to me. I have to buy a new sheet set now for my bed, a new towel, and a new clip. Small things, but could have easily been avoided if they were paying attention. This place sucks.

Photos
Serenity Couture Salon & Spa - Rochester - This was AFTER my hair was colored, rinsed, dried, and curled. Stylist totally should have noticed as they were drying and styling my hair

This was AFTER my hair was colored, rinsed, dried, and curled. Stylist totally should have noticed as they were drying and styling my hair

Serenity Couture Salon & Spa - Rochester
Serenity Couture Salon & Spa - Rochester - The amazing way the front looks.

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The amazing way the front looks.

Pure Identity Salon And Spa - Bridesmaid hair I got done here in September 2013

Pure Identity Salon And Spa

4.5(2 reviews)
16.5 mi

We came and took over this place at 8am on a Saturday as a heard of bridesmaids with their bride,…read moreall ready to get their hairs did. Most of us have long, thick hair and they did great jobs on all us ladies! I was sad that my curls fell very loose and ratty after only a few hours, when typically my hair holds a curl very well & for days... hmm maybe it was the Wab air... or not enough pre-style products... oh well... the finished product was just what I was looking for. Whilst we were all being wonderfully done-up, they served us our BYOB mimosas in very fancy-schmancy crystal glasses! A much appreciated upgrade from our purple Solo cups! I finished early, so being a make-up artist myself, I started doing/teaching the other bridesmaid's their make-up look for the day. When I didn't have the right shade/light coverage foundation for one girl, I inquired about using a tiny sample size from the make-up artist doing our bride's make-up. She was so rude about it, it was very off-putting and attitude I, nor the bride needed to deal with that morning... so because of her snoody rude sass, I am sadly deducting 1 star...everything else was satisfactory! Great little gem in a small town, if I lived here I would definitely make this Aveda salon my go-to place! *Aveda rooocckks and is definitely where it's at! LOVE their products!*

l have gone to Pure Identity Salon as long as l can remember, literally! Everyone who works there…read morefeels like family. As soon as l walk in the front door, l get greets and love. The music choice is always fun and the laughter throughout the place brings a smile to my face. Pure Identity has the purest products and the brightest smiles.

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Pure Identity Salon And Spa - Bridesmaid hair done here!

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Bridesmaid hair done here!

Salon Nouvo

Salon Nouvo

4.4(7 reviews)
15.7 mi
•$$

The people are very nice but I had to go back twice and so did my daughter. I had Rebecca the first…read moretime, she didn't ask me what I wanted I had scheduled a diva cut but didn't know if I wanted that and I told her that. She cut WAY too much off (about 6 inches), it was not good, I just wanted a trim.Very not youthful look when that's what I was tryin to go for. When she started the diva curl cut I realized quickly it was not what I wanted so I started asking her questions about different techniques and what other stylists had done in the past for my hair that had worked. She didn't really understand what I was trying to say and basically said that she didn't do that. We just moved here from another state. My daughter got Kathy and wasn't happy with her cut, so we went back. Kathy did the cut that she wanted, until we discovered that the bangs were way to short once she washed the curls out and it is very uneven, she and I have both had to trim parts to fix our haircuts. Before we realized my daughters hair was uneven I went back and saw Kathy. I asked for a long "v" shaped shag cut, with what hair I had left that was down to the small of my back, now at mid back length. Kathy gave me more of a classic shag and now my hair is shoulder length with bangs that are about 4 inches shorter than I wanted. I debated on whether or not to do this review. I have cried a few times, I told them my fears of getting my hair chopped off. When I saw that Kathy & Rebecca in both instances were not listening to me at all because they cut WAY too much off I just felt sick and said, well I guess I can just grow out my color in order to change it from black to natural because I have been coloring my hair for years. It took me 5 years to get my hair to my waist because of other stylists that didn't listen or were incompetent. I had told the ladies on the phone this before I came in. My anxiety was warranted and now my daughter and I are stuck with haircuts we both do not like and spent about $200. Still upset. Oh and also Kathy cut my hair uneven and very thick in sections and I was told that she didn't thin out hair. Rebecca also told me that she couldn't cut my hair a certain way after I showed her a photo of what I wanted. I know this is long winded but we are not returning and we would not recommend this salon. Both ladies we feel did not listen, didn't care and do not stay up to date on new techniques. Very very disappointed, it felt like they didn't know what they were doing honestly. I was reassured several times via phone calls that they all know what they are doing and have years and years of experience, it didn't show because of the lack of communication and not caring on their part. Ask more questions and listen!!

I have curly hair and I love it. Rebecca did an amazing job cutting and styling my hair, and she…read morenever tried to convince me to straighten my hair. I was greeted promptly and was offered water and coffee. The salon is very clean. I would highly recommend Salon Nouvo, especially for those of you who have embraced your curls.

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Salon Nouvo

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Mirakel Salon - hair - Updated May 2026

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