Great service every time for haircut, beard trimming, and dye blending, highly recommended.read more

I enthusiastically recommend against going to 18/8 Salon…read more In addition to the cost of the haircut and the tip, an additional service fee appeared on my bill that had not been disclosed to me beforehand. I've never had a salon add a charge that way. It was unethical and sneaky I also had trouble booking online, so I called. I paid extra for an offer that included a second haircut at no charge. No one told me the second appointment had to be **within four weeks**, and I wasn't given a card or anything explaining that deadline. I would never have bought the offer if I'd known. When I called to book the second cut after five weeks, I was told they couldn't honor it because I was one week past the deadline. The person I spoke with said they would ask a manager, given that the restriction hadn't been explained to me. No one ever called me back, even though I called twice. The haircut itself was okay, but it absolutely was not worth $65, an undisclosed fee, and a tip. The sneaky service fee, sketchy promotion, & lack of follow-up made the experience considerably worse. I expect a salon charging these prices to be upfront about its fees and the terms of what it sells. Obviously a business that relies on heavy one-time fees with no expectations of return clientele.

If you haven't been here and are looking for a nice, professional, and classy salon with a great…read moreexperience included, check out 18/8. From the moment we walked in until we left, I was impressed at how friendly everyone was and how comfortable I felt. Levi is awesome! He was extremely thorough, listened to what I wanted, and offered his expert opinion of how he would make it happen. And he did! I love my haircut, and I appreciate the care and precision he took to ensure I walked out happy and looking great. I highly recommend him to everyone. Mkalya at the front desk was also amazing. A fantastic experience all the way around.

Adriana cut my hair today and it was perfect!!!! She was efficient, professional yet kind and…read morepersonable. Highly recommend booking with her. I know I will in the future.

Pretty mediocre barbershop, with ok service. Mostly felt my mustache was cut uneven and I now have…read morea not great looking facial hair. My barber felt like he didn't want to be there and acted annoyed when I asked him a question. The space is nice and they offer drinks for their customers.

Walked in without an appointment and they accommodated me with no problem. Everyone seemed…read morepleasant and the place had a very cool vibe. My haircut was great and I will definitely return when back visiting my daughters. Highly recommend.

Sarah is a real pro!!! Man only hair stylist with a personal touch. She got her thing together with…read moreevery detail planned for your visit. I had many hair stylists working on my hair and Sarah is the first one to recognize what my hair needed and what is the best style for after it will dry right on my first visit. She succeded in an area of which so many failed...lol Her salon is located inside a beauty plaza right of Royal and Preston and I highly recommend her expertise for those of us who still have hair growing on top. Thank you Sarah!

Moved to Dallas from NYC a few years ago and those first few haircuts were hack jobs, literally! I…read morewas wondering if I'd ever have a good haircut here. Then I met Sarah and I could start to look in the mirror again. She's skilled and creative, which means she knows how to customize each haircut so it's right for that guy. And she's interesting to talk with! Her new place at Preston/Royal is a great location. Highly recommended.

It takes a lot for me to like a barber...and with Abdul, it was never a question--he's amazing!…read moreEven during the pandemic, Dallas Gents has gone out of its way to provide a safe service. As someone with very thick, wavy hair, I'm limited on options, or so I thought! Abdul was very patient in explaining the various things my hair could do, and gave plenty of tips on how to style it. I can't say it enough, if you want an amazing haircut at a great price from an awesome barber, Dallas Gents is the place to go.

Abdul is excellent with a pair of scissors and a great conversationalist. My main frustration with…read morebarbers is inconsistency and Abdul is probably the most consistent barber in Dallas in all respects i.e. haircut, customer service, etc. If you are tired of the inconsistency of chain salons, give Dallas Gents a try as Abdul offers everything they do and more.

I've been going to see Jen White at The Grooming Room ever since I got to Dallas two years ago and…read moreshe's been an excellent stylist that listens and provides me with a perfect haircut every time. It's always an awkward feeling looking for a stylist if you move to a new city, or if you're looking to make a switch to your hair - but Jen makes me feel comfortable, offers great advice, and I always look sharp walking out of The Grooming Room. Go see Jen if you want your haircut done right and at a very reasonable price. Did I also mentions she's a great conversationalist? Go see Jen and you won't be disappointed!

I've always tried to support local businesses, but my recent experience at The Groom Room…read more(Hillcrest Ave.) was completely unacceptable. I brought my three kids (ages 4, 6, and 8) for haircuts on October 30. We arrived right at 2:10 p.m., which had been pre-approved over the phone. My 8-year-old son, Kai, sat with a barber named Reid, who immediately spoke to him in an aggressive, impatient tone -- snapping at him to "hurry up," telling him there was "no way" he could do the haircut my son showed him, and blaming us for being "late." When I calmly asked him not to speak to my child that way, Reid turned his hostility toward me -- raising his voice, shushing me several times, and waving his hand to silence me in front of my children and other clients. It was humiliating and completely unprofessional. I spoke with someone in management who apologized, but no one else in the shop said a word or offered any acknowledgment. The lack of accountability and basic respect was astonishing. My son left embarrassed and upset, and I left furious that a professional would bully a child and treat a customer this way. We've been repeat customers, but after this experience I will never return. Avoid Reid at all costs.

I visited Cowboy Up for 10 years (since 2016 when I found it on Yelp) through various ownership…read morechanges, staff changes, and a pandemic. The one constant was the amazing stylist: Verena. Unfortunately, Verena has moved on to another barbershop: The 41 Club Barber Co down the road so things won't be the same. I thank Cowboy Up for the ice cold Miller Lites over the years and friendly smiles. The music selection was always on point. Only good memories at Cowboy Up! I wish you success for the next decade plus. So long partner *hat tip*.

New appointment scheduling software is not customer centric. It forces one stylist/time choice on…read moreyou and does not allow you to see your account. Prior software was much better, you could easily pick your stylist, date, time, and service.

gem for haircuts; I've had some of the best here. You've got to try their wax hand massage too,…read moreit's such a unique experience you won't find anywhere else.

I just can't with these places anymore, you want to charge a monthly subscription fee and never…read morereally take walk ins (anytime I've tried it's been over an hour wait regardless of time of day/day of the week) and also never make appointments on time. I've been to multiple locations now that have you waiting 15+ mins passed the time you booked. Yet you sign something when YOU book stating you will be charged a service fee if you no show. I thought paying so much for a haircut via a membership fee i get charged monthly whether i use it or not would have at least come with some level of customer service, guess not. Also tried calling this place a few times and despite 3 people sitting at the front desk, the phone goes unanswered. Not sure if that's something they need to update publicly or if they just don't bother taking calls, either way, bad business.

The concept and shop are nice. However 2 main issues, the haircut was terrible (typical fade…read moreblended with a hard part). Not sure they no fade from bowl cut. Also hard part was the size of the Grand Canyon. Was roughly $65 in total. Won't name the barber, but they need to do some training.

The lady cutting my hair wasn't very friendly. She was more interested in talking to her friend…read more The haircut was OK.

My daughter had an amazing experience getting a haircut from John! He truly listened to what she…read morewanted, took his time, and delivered exactly the look she was looking for. The cut shapes her face perfectly and is super easy to style. She always has a great experience.

Absolutely insane. I come in for a 3o'clock, and am left with my hair unwashed while the owner…read morerefuses to give me a clear yes or no on what I can/cannot do with my hair currently. After the eventual wash, he left me to style my own hair while he went and talked to another guest right beside me. While writing this review he looks at my phone and comments. This is crazy, and what I was left with was nothing even remotely close to what I had asked for in the picture. Which once again, another factor of him refusing to give a yes or no. The only thing we were clear on in the end is that the cut and style were sub-par, and that I did NOT want to pay.