Every time we are there, we see updates and great additions!! The food is amazing!! The staff works…read morevery hard! The Lanes and computer systems are new and always adding fun games. The arcade has awesome games and easy to use systems. We love Hampton Lanes and will continue to take the family there!!! Well done with the staff and businesss!!

We booked the New Year's Eve lanes for last night. The bowling itself was a lot of fun and well put…read moretogether. Staff were friendly and helpful. The special booking came with a buffet of food and desserts. The food was not worth it at all and I wish I would've eaten beforehand honestly. I can't speak on their food from their restaurant otherwise, but can't say we'd try it based on what we had last night. If they upgraded to a better quality tasting buffet it would definitely be worth it. Wide variety of food was available, the quality was just poor. Would definitely go back for bowling on the regular.

Delicious food & excellent customer service by our server. Lots of games & lights which my…read moregrandchildren enjoyed immensely. They even bought toys in the gift shop. The place was immaculate & decorated beautifully. Our meal was shared & still had leftovers to take home. Staff were pleasant & accommodating. It was a fun filled day. Thank you for the experience.

Crazy expensive if all your kid wants to do is play to win points, spent $45 and got a $3-5 dumb toyread more

I attempted to contact Jordan Lanes for two weeks to make a reservation as a way to reward my team…read morefor their hard work. I left multiple voicemails and sent several emails--but not once did I receive a response. Every time I called, no one answered, and no one ever returned my calls. My team was excited to visit this bowling alley, but the complete lack of communication made it impossible to plan. After weeks of trying, I finally got someone on the phone, only to be told that they don't take reservations--and then they hung up on me. The poor customer service and unprofessionalism were incredibly frustrating. If a business doesn't take reservations, a simple response letting me know would have been appreciated. Instead, I was ignored for weeks and then rudely dismissed. I won't be attempting to bring my business here again.

Have been here several times, however this is the first time we've encountered racism by a…read morebartender. Literally arrived here after dinner on a double date. Went to the front area, got our pool table and she got everyone's id's and we all got wristbands for bar. Hubby and I proceed to bar, me women's bathroom first. He orders, bartender took his order, then this other bartender comes saying we can't be served bc we are intoxicated. And she knows this how??? We literally just entered your establishment. Unbelievable and unacceptable. Will never be here again! Sad bc we actually liked this place.

I visited the club for the first time with my husband, brother, and friends. I was surprised to…read morefind out they required an identification check to enter. While I understand that verifying IDs is important to ensure the appropriate age of patrons, I ran into an issue because I did not bring my driver's license. Instead, I had my citizenship identification card. Unfortunately, they did not accept it, even though it contained all the necessary information. Given that it is a valid U.S. citizen ID card, I faced significant difficulties getting in. If I were to rate my experience on a scale from one to five, with one being the lowest and five the highest, I would give it a two. I believe that the U.S. citizenship card should be sufficient for entry into the club since it is a legal form of identification.

Lots of fun here. Between bowling, arcade, pool or testing your luck on some slot machines, it has…read moresomething for everyone. The food was decent too, the fries need improvement.

This is a specialty store; they supply billiard & bowling items.. Much as I like to play pool, I…read morehave nowhere to put a pool table.. *sigh, one day* But I digress.. I've never seen a place like it! (and that's a good thing!) A friend of mine recommended; since I've been considering a new bowling ball and she just bought one at Gebhardt's... I just cannot say enough about the customer experience here! I wish I'd known about this store before I bought mine & my husbands' new bowling shoes! We will be back! and we WILL be telling friends/family! The store is a little cluttered, but very organized, and from the second you walk in you just get that warm n fuzzy mom & pop shop kind of feel; where you know you're just downright going to get the best. And we did. The bowling department was a little on the crowded side, and seemed to only be manned by Ed (who was AWESOME!) but he handled it well. We waited about 15 minutes for him to be free and help us out, again though I must say - worth the wait. This guy is like Dr. Bowling... he took the time to explain things/items/techniques, and answered questions - he really made us feel like he enjoyed and loved both his job and the sport. What I really liked is that, I am a recreational (for fun only) bowler, and he treated me just as well as he treated the serious pro-leaguers that were in there. He was honest, and no nonsense, and didn't try to upsell me or make me feel like my ignorance of the sport and ball types was in any way inconvenient to him. As a matter of fact, I'd like to say he was entertained by us. In any case, I don't know if it's because my husband mentioned the ball was my birthday present or what, but he measured my grip, custom drilled and engraved my ball with my name right then and there; fit it perfectly to my hand, and pretty much taught me how to throw this ball that's so different from my old $20 Kmart special one that the finger holes were way too big for me. I cannot wait to go bowling next weekend with my beautiful new ball! Thanks again to Ed; who just plain out ROCKED! And also to the nice lady (whose name I missed, but the lady with the cough) for ringing us up and also being so pleasant & pleasurable to work with. 5 Stars all the way!

Ordered a dartboard frame / scorekeeper; website stated that it was in stock. After 3 weeks of…read moreno-show, I called the place 4 times and left messages with customer service; no reply. On call 5, a month after order, someone finally picks up and tells me that they will get back to me; never do. On call 6, I'm informed the product is out of stock (website lied) and they have no idea when coming back; then they hang up on me. Not only do they lie on their website, customer service is non-existent & rude. Total CLOWN SHOW - GO ELSEWHERE.