So glad I went to Paul Young for several watch battery replacements and removing unneeded links…read more As a first time customer, he treated me like an old friend. He explained each of the watch battery replacement costs since some watches were higher end than others. He estimated an hour and delivered on time. All the watches were set to actual time and prices were very reasonable.

Got a quote on the spot, very respectable! Explained what needed to be done to fix it, also did the…read more"get a quote" through yahoo and paul was very responsive

I took an antique ring there for repair. The repair was quick and done well. Very reasonable price…read moretoo!

Donna Jewelry Company is the BEST! Donna and her family are professional, talented and truly care…read moreabout the quality of work they do for their customers. They are extremely easy to work with and will strive to create exactly what you want. We recently visited Donna to update my engagement ring and wedding ring that my husband purchased at Donna Jewelers 30 years ago from Danny. We planned to switch to white gold from yellow gold, but after talking with them we decided to go with platinum, and it is gorgeous! I love it! I highly recommend Donna Jewelry - I can't say enough positive comments about them! Great people, great service, great prices!

Brought my Rolex Submariner 126610LN to Hassan for service. handwinding was grindy and it was…read morelosing serious time. he diagnosed it right away, gave me a fair price upfront, and turned it around without any drama. got it back running smooth. winding feels clean, timekeeping is back on point. Hassan clearly knows his stuff and treats your watch with the respect it deserves. not the type to upsell or hand wave you through the process, he actually explains whats going on. finding a trustworthy watchmaker in the city is not easy. really glad i found this place. highly recommend.

I have a Breda watch that was a little complicated to fix and he was able to fix it! also changed…read morethe battery. Did an amazing job and I was very happy :) Highly recommend!!!

Went back here after a quality experience my first time coming in a few months ago, and again,…read moreCraig exceeded my expectations, worked within my borderline inappropriately quick timeline, and provided a 10 outta 10 customer experience. Craig didn't ask for a review but since he loved my dog so much, provided legit customer service, and in addition was fun to talk to, I didn't have a choice to follow up w/ my previous review. 5 stars, period.

Great service great repair price very friendly and knows what they are doing. Will definitely returnread more

How to get a watch battery replaced last time we're in Chicago and this place was down the street…read morefrom the hotel. The only problem was that it was very difficult to find but once we found it, the service was quick and inexpensive not overpriced for the area, we'll go back if needed when I'm in Chicago the next time.

Promptness, politeness, eye contact, service time - 45 minutes to change a battery?, honesty in…read moreadvertising ie big building shown in photos while actual business is in cramped little space down a hall. No value.

Komal at Windy City Diamond is the best. I was super picky and went back and forth so many times on…read moremy custom engagement ring, but she was so patient and helpful the entire time. I never felt rushed or pressured, and she genuinely cared about getting everything just right. Everyone at the shop was extremely nice and kind. Also, the ring came out perfect. Exactly what I wanted -- the diamond, the setting, the proportions -- all of it! It looks stunning and I AM OBSESSED with it. And somehow, she managed to give it all at an amazing price for a natural diamond and keep us within budget!! But seriously, can't stress enough how The customer service was top tier. We went to a diamond store next door before miraculously heading into Windy City and what a day/night difference it was. The last place didn't have a nice sales person whatsoever but Komal was so so kind from the beginning. She was always quick to respond, explained everything clearly, and made the whole process feel easy and stress-free, even for someone as high strung about this as me.. She really knows her stuff and makes magic happen so run, don't walk to Windy City! Thanks again for everything because I am obsessed and this couldn't have been more perfect! Thanks for making my dream ring

My engagement ring vs. my 155-lb Cane Corso... and somehow Windy City Diamonds came out on top…read more After my dog chewed and dented my ring pretty badly, I brought it back fully expecting heartbreak. Instead, I picked it up looking flawless, as if nothing had ever happened. No scratches, no dents, nothing. If your jewelry can survive being attacked by a giant dog and still come back perfect, that says everything you need to know about the quality and craftsmanship here. Incredible work, amazing service, and forever grateful.

Thanks so much Victor for always being there. You rock! I have been taking care of my watches…read more(and love them) for a long time. It's been so long that it was easy to change batteries in them. I don't know what other people do but since I found your shop, you were the answer to what watchmakers now do, which is obstruct our ability to change a battery. Thank you Victor!

I recently came in to get some pieces repaired and polished. nothing super nice and when I brought…read morein my stuff originally, he was super helpful with telling me what was worth polishing and what would rust which ended up saving me a lot. Everything that he did looked great and exactly what I needed. The service was great. He even came in on the weekend when it was not because I to pick them up for a while. I would recommend!

I have used Mr. Collier for repairing my watches for over 30 years. He is fast, kind and reliable…read more I would not trust anyone else to repair my watches. I highly recommend him.

Amazing watch-smith who can help fix any quartz or automatic watch you have. Had a great…read moreexperience and will take more watches here soon. Recently took my Seiko automatic watch here as soon as it stopped working after trying to fix in myself and he was able to make it right as rain.

Cannot rate this place high enough. Very professional and kind! I had Justin and he showed my…read moregirlfriend and I different types of engagement rings and was very helpful throughout the process. Great selections and honest prices.

We went to Luo M. Jewelers for all our wedding bling and have now become loyal customers and will…read morerefer other friends and family here! We got our wedding bands, and I've gotten a necklace and earrings there as well. Everything has been in excellent condition. We've always worked with Calvin and he's great! Super friendly, efficient, and fair pricing. But so far, everyone we've interacted with at Luo's has been great and very friendly. I was pretty picky in my wedding band and Calvin walked me through various options, what the durability and wear would look like and since I was looking for yellow diamonds, he helped me select a band where the yellow hue would be vibrant. The custom order was done in a couple weeks! They always have really beautiful things on display so it's easy to purchase something on the spot too! Highly recommend this spot!

Awesome service and work done for my custom engagement ring! We could not be happier with how it…read moreturned out. I spent months trying to find the best jeweler in Chicago to bring my vision to life, and Ethan Lord nailed it. Specifically, Kayla was fantastic in helping get the ring done on time, exactly how I envisioned, while answering all of my specific questions. Great communication and very welcoming and enthusiastic. The custom hand engraving I got on the band came out even better than I imagined, and it means so much to my fiancé. Truly a one-of-a-kind piece. I would recommend this jeweler to everyone.

My fiance (now wife) and I checked out several businesses on Jeweler's row and landed on Ethan…read moreLord, and was blown away by the level of professionalism and hospitality. My wife's ring was beautiful and I was really impressed by their service and all of the ways they seem to go above and beyond. Could not have asked for a better experience. Working with Lauren was great. She is super friendly, knowledgeable, and just a genuine person. I only have positive things to say and would recommend them to anyone in my circle.