I've purchased several large diamond rings from Shiri at Windy City Diamonds, and every experience has been outstanding. Shiri is incredibly knowledgeable, patient, and trustworthy--qualities that are absolutely essential when making significant diamond purchases. She took the time to explain every detail, helped me compare options, and made sure I felt confident and informed at every step. The quality of the diamonds has exceeded my expectations, and the pricing has always been fair and transparent. There was never any pressure--only honest guidance and exceptional service. If you're looking for a diamond broker in Chicago who truly has your best interests in mind, I highly recommend Shiri at Windy City Diamonds. Steve K read more

Komal at Windy City Diamond is the best. I was super picky and went back and forth so many times on my custom engagement ring, but she was so patient and helpful the entire time. I never felt rushed or pressured, and she genuinely cared about getting everything just right. Everyone at the shop was extremely nice and kind. Also, the ring came out perfect. Exactly what I wanted -- the diamond, the setting, the proportions -- all of it! It looks stunning and I AM OBSESSED with it. And somehow, she managed to give it all at an amazing price for a natural diamond and keep us within budget!! But seriously, can't stress enough how The customer service was top tier. We went to a diamond store next door before miraculously heading into Windy City and what a day/night difference it was. The last place didn't have a nice sales person whatsoever but Komal was so so kind from the beginning. She was always quick to respond, explained everything clearly, and made the whole process feel easy and stress-free, even for someone as high strung about this as me.. She really knows her stuff and makes magic happen so run, don't walk to Windy City! Thanks again for everything because I am obsessed and this couldn't have been more perfect! Thanks for making my dream ring read more

Windy City Diamonds - Jewelry Near Me - Chicago, Illinois

Amazing, amazing experience. Their team is unbelievable and they delivered a one of a kind ring. We worked with Rose and fell in love with her. She is amazing, never pressured us in anyway or ever tried to up sell us. Couldn't recommend Windy City Diamonds and Rose enough! read more

My engagement ring vs. my 155-lb Cane Corso... and somehow Windy City Diamonds came out on top. After my dog chewed and dented my ring pretty badly, I brought it back fully expecting heartbreak. Instead, I picked it up looking flawless, as if nothing had ever happened. No scratches, no dents, nothing. If your jewelry can survive being attacked by a giant dog and still come back perfect, that says everything you need to know about the quality and craftsmanship here. Incredible work, amazing service, and forever grateful. read more

Windy City Diamonds - Jewelry Near Me - Chicago, Illinois

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We loved our experience working with Shiri! It did take a bit longer than expected, 5 weeks from our first appointment to pick up, but Shiri took extra time to ensure the ring was exactly what we wanted. I love my ring! read more

Windy City Diamonds - Jewelry Near Me - Chicago, Illinois

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Sold me a ring valued at $3,200 and told me it was worth $500 when I tried to turn it in for cash value, I'll never buy a natural diamond again, their worth the same as lab diamonds, a complete waste of money!!! read more

Windy City is our go-to Jewler from my wedding band & engagement ring to my Mother's Day gift with my kids birthstones ! I worked with Shiri on both and she was extremely responsive , professional and got my ring(s) perfect each time. Couldn't be happier with my experiences with Windy City. I still use them even since moving back to Boston! read more

Windy City Diamonds - Jewelry Near Me - Chicago, Illinois

I was looking for a pinky ring for my partner and Nica was great! She was so quick, responsive, and helpful. I'll definitely return. read more

Windy City Diamonds - Jewelry Near Me - Chicago, Illinois

I was able to design the engagement ring of my dreams with Windy City! My fiancé and I worked closely with Jasmin who was extremely knowledgeable and honest with me about choosing a diamond and design. The prices and attention to detail cannot be beat, I can't thank Jasmin and Garry enough! read more

Windy City Diamonds - Jewelry Near Me - Chicago, Illinois

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My son went there based on the reviews to purchase an engagement ring. He told me the process was so easy and the staff so wonderful. I decided to go in to get my ring repaired as a result. So lovely to deal with and so pleased with the results. In the future I know I can trust them to make some necklaces using some diamonds from my wedding ring. Dominica will see me in the future to create those gifts. She showed me options that I hadn't thought of which were much better than my idea. read more

I live in California and Komal Dagaria was able to work with me via email, phone, and text to find a great stone for an engagement ring and get a deal done at a great price compared to retail / local wholesalers. It was super easy and smooth, and I would highly recommend Windy City Diamonds to anyone in-state and out-of-state. read more

Shiri was wonderful to work with: knowledgeable, flexible, respectful and kind! I recommend Windy City Diamonds and Shiri to everyone

I can't thank Komal enough. She sourced the perfect diamond and custom setting for my fiancée. We couldn't be happier or recommend her and the team enough. Thank you! read more

Windy City Diamonds - Jewelry Near Me - Chicago, Illinois

Excellent service. Good price and good selection. Personalized support. Will do it again

Received an apology message within an hour of posting this. Updating to 3/5 for Garry's kind response. Original Review: 2/5 stars Topic: Appointment & no greeting, waited 25 mins and left. Open space / not intimate My boyfriend and I scheduled an appointment based on these reviews. We sent over what we were interested in and we're so excited. We showed up 10 minutes early and waited in two seats by the door for 25 minutes and still we're not greeted. We didn't know who to talk to since everyone working was speaking with a guest and didn't acknowledge us even though we had to be let in via two security doors. We ended up leaving and getting lunch. I'm not sure if there was confusion as it was a busy Saturday afternoon but regardless the overall experience was not pleasant. I am giving two stars as I hope it was an honest mistake since these reviews are glowing. The space is a decent size but feels small for the amount of people they have and is very open. Each counter which they're positioned together is in a U Shape and has one worker and on the other side has seats for two guests. There are no dividers or rooms to go into, everything is on the floor and you can hear every conversation. The space was louder than expected when we went due to the size/current capacity, which you may want to consider based on what you're looking for. We were hoping for something quiet and intimate. This was a bit overwhelming for us and not a good fit for us in the end. I wish we knew about the set up prior to going so I have attached photos from Google in hopes it helps someone else. Unfortunately due to the experience we had a bit of a disappointing start in our journey but we're ultimately helped out by another store that was a better fit for us. read more

Windy City Diamonds - Jewelry Near Me - Chicago, Illinois

Komal at Windy City Diamonds is truly a miracle worker. My fiancée and I walked into Windy City after having booked some appointments at other jewelers on Wabash. I had read the wonderful reviews on Google Maps and figured it'd be worth it walk in. We met with Komal, who has an incredible knack for figuring out exactly what my fiancée wanted in a ring. For someone who might be a bit overwhelmed and particular about rings, Komal was able to quickly point us in the right direction. The most amazing part of Windy City is that their settings are completely customized. We conveyed the parts of all the settings we had already seen, and Komal sketched up a quick drawing while we talked. That sketch got sent it to a CAD designer, and we were able to see blueprints of the setting and make adjustments, then we were able to see a wax mold of the ring before it was cast in gold. The time between the wax mold and actually picking up the ring was less than two weeks. For something being completely made from scratch, this was amazing. We also got an fantastic price on the diamond itself, and Komal was very detailed about color, clarity and cut and what to look for in each, making sure to educate us on everything. The ring came out more beautiful than we ever could have hoped for, and Komal was helpful and communicative every single step of the way. read more

Windy City Diamonds - Jewelry Near Me - Chicago, Illinois

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Komal was awesome. She helped us design the perfect ring, and we are both very happy with it. She was patient and scheduled multiple appointments with us for us to find the perfect diamond and right setting. Windy City's prices are also very reasonable. We wouldn't recommend any other place to shop for an engagement ring! Thanks Komal! read more

Windy City Diamonds - Jewelry Near Me - Chicago, Illinois

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Komal was incredibly helpful from start to finish. My girlfriend and I came for an educational session, so I could learn my girlfriend's preferences, and then I worked closely with Komal to get the perfect ring for my fiancée. Komal was friendly, available and knowledgeable. I couldn't have done it without her - thank you so much! read more

I purchased my wife's engagement ring and our bands in 2012 and Komal was great and knowledgeable. Best experience for a stressful event. 12 years later I got to upgrade my wife's diamond and Komal recognized me right away and was once again very helpful. I gave her my budget and she worked with me to get me the best choice for us. Komal was just liked I remembered, never pushy, understanding, and made suggestions that benefitted us. I would highly recommend her, I know I'll be seeing her again for our 15th anniversary. Thank you Komal!!! JCM read more

Komal and her team did an amazing job finding the right stone for my engagement. Flawless stone, flawless design, and flawless hospitality.

I found them when searching online for some way to polish a deeply tarnished inherited silver concho belt. I needed to know what it would cost to have it professionally polished because nothing I tried at home worked. Jasmin and Garry were extremely helpful, not only giving me a realistic estimate of their price for the work (more than the belt is worth), but Garry even experimented with cleaning materials they had on hand to see what worked. They found a solution and sold me the materials I need to do it on my own. They really went above and beyond, and could not have been more gracious and kind. read more

Windy City Diamonds - The concho belt they helped me with - Jewelry Near Me - Chicago, Illinois

From the first meeting all the way through receiving the engagement ring Windy City Diamonds was a pleasure to work with. We specifically had the pleasure of working with Komal who helped to educate us and really listened to what we wanted for the style of the diamond and the ring itself. She also did a wonderful job of setting our expectations and keeping us within our budget. We are so happy with the ring!! We look forward to working with them on our wedding rings as well :) read more

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Komal was the most amazing person to work with while designing out engagement ring! She understood our vision and brought it to life. We worked with her throughout each step and she knew exactly what to do. She helped us pick the perfect diamond, listened to all of our ideas, created a digital design, created a wax mold, and then showed us the finished product! She allowed us to share our thoughts and ideas throughout each step. We even changed the design a few times, and she made all of the revisions quickly which led to getting the perfect ring! I would tell anyone who was looking to purchase a ring to work with Komal. We will definitely go back to her the next time we need jewelry! read more

Windy City Diamonds - Lozenge Diamond Engagement Ring: Designed by Komal - Jewelry Near Me - Chicago, Illinois

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Denise is our jeweler and she helped to design my anniversary ring. There were some small hiccups in the process but it was taken care of quickly and Denise saw to it that everything was done right. We were so pleased that we asked to have our bands dipped so they would have the shine they originally had. They turned out beautifully and I appreciate excellent work and customer care. Go see Denise if you are looking for something custom or in the market for jewelry. The shop is small and can get busy so you can also make an appointment for dedicated time to shop. read more

Windy City Diamonds - Custom ring - Jewelry Near Me - Chicago, Illinois

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Rings, wedding planning, and lots of opinions - oh my! After visiting many jewelers I must write this... Very fortunate to have met Garry! He is an extremely talented, professional and very kind! I came in not knowing or having a vision for a custom ring. Garry provided his artistic and industry knowledge and we collectively decided on rings for my husband and myself. I can't be more grateful and appreciative! The results and rings exceeded our expectations. I'm so happy and thankful that Garry played a big part in something so special that will last forever in our lives. Although I have taken a ridiculous amount of pictures, I'm choosing to keep them private as this highlight is meant for Garry and his uncompromising support! Thank you so much! Folks, look no further for reasonably priced and exceptional jewelry! read more

We spent a lot of money here designing an engagement ring and I am saddened and disappointed to say that the whole process was unsatisfactory. I know the store went through a hard time with the riots and covid, but I don't think it is an excuse for the lack of service and quality I received. I tried to work with Garry and be open minded and patient but after many emails and visits I gave up. 1. First re-visit: I had to come in to ask for the small diamond prongs on my band to be filed down, Garry said this should have been done in the first place. With the amount of money I spent with him I expect the attention to detail to be 100% and it was not. Why did I have to ask for this to be done? 2. Second re-visit: I came back in because I did not like the hidden halo setting, this was a custom ring - why wasn't a wax mold created for me before creating the original ring and also when I requested the halo change - Garry knew I was very nervous about the custom ring process and end results. When I came in to remove the hidden halo I specifically said I want the setting to look EXACTLY the same just without the halo. Garry said sure no problem and that was it. So, I left expecting a delicate small prong upon my return. Garry did not communicate to me that the prong was going to be totally different, larger, and different shaped (see pic). So, when I came to pick up my ring, I was in shock at the difference and left crying. I was so disheartened that I just said put it back to how it was originally. 3. Third re-visit: I came to pick up my ring with the original halo setting put back on and was still charged a fee for this change even though this was not my fault. I have now spent waaaaay too much of my time and money. My options now? Return my ring for 50%, trade my diamond in for a more expensive diamond (def not giving them any more of my $$!), or keep trying to fix my current ring- no thanks! read more

Windy City Diamonds - Jewelry Near Me - Chicago, Illinois

Buyer beware, do not expect Windy City Diamonds to honor any of the favorable conditions they offer when you make a purchase. A year after purchasing an engagement ring I had to sell it. When I purchased the ring the policy was "After 30 days, GIA certified naturally Mined Diamonds are 70% refundable from the original purchase price, when accompanied by the original laboratory report, and in the original condition." When I tried to sell the diamond back to Windy City Diamonds, they informed me they would only refund me 50% of what I paid, despite the diamond being in original condition and having the proper documentation. Rather than delivering this news in a sympathetic tone, they said, "we spoke to our lawyers and we don't have to pay you 70%". If you are considering buying from Windy City Diamonds, do not be swayed by any of the policies they claim to offer (30 day refund policy, post 30 day refund policy, lifetime upgrade policy). Prior to this, I was generally happy with the ring purchasing process and would have considered purchasing from them again. They were helpful and communicative during the diamond selection and customization process, however, any of the perks they offer are essentially worthless. read more

This review is specifically for working with Denise. Let me start off by saying that I wish my fiance would have gone to Windy City in the first place...he bought a ring online and long-story short, we had to return it and ended up back at square one. So, we went to Windy City to purchase and design a whole new ring. I looked at a LOT of stones over a number of weeks and I'm thrilled with the one we finally chose. I was only able to choose the right stone because Denise was completely transparent with me, never tried to sell me on anything, and was very patient. I highly recommend Denise to anyone searching for their perfect piece of jewelry! read more

Windy city diamonds made our wedding rings, we were referred to this store by a family friend and I am telling you we were so thankful. We had no prior knowledge regarding diamonds, its clarity, carat etc. Komal Dagaria was our consultant, she is a pro in this industry, if you know nothing about diamonds, please visit her, she will educate you and make your investment worthwhile. Her communication shows her experience in this industry and her ability to deliver what is asked for. Overall, customer satisfaction is their priority, and they will go above and beyond to give you the 100%. If you are thinking about diamonds, go for Windy City Diamonds! read more

Big shout out to Komal for making Christmas merry and bright! She helped my husband design the perfect ruby ring! We consulted several suburban and Jewelers Row jewelers and Komal really worked hard to get a stone in from NYC and the mounting in and completed in four days just in time for Christmas. Her follow up and attention to detail was amazing. Thanks Komal!! read more

Windy City Diamonds - 2 carat ruby ring with 30 point side diamonds - Jewelry Near Me - Chicago, Illinois

My fiancé and I got our wedding bands at Windy City Diamonds, and he got my engagement ring there. We love Windy City and Komal is the best!! She made our dream rings so perfectly and is so kind! We couldnt be happier. read more

I couldn't believe my experience after all the rave reviews I've read but mine was a little different. First, the process was very rushed and not easy. The place was always busy, which I thought was a good thing, but it was hard to get my fiancee's engagement ring right and the staff there just said whatever you want, but we needed more guidance. After all that, the ring we received was not exactly what we asked for. When we approached them the sales person told my fiancé to just try it for a while before they change it. But the kicker came when the engagement broke off and I contacted Windy City to return the ring and was told I would only get 50% of the purchase price back because it had been over 30 days, it was barely over 30 days. Ok, I get not getting all of it back, but 50% of a ring that expensive is just not acceptable. I'll never go back and will tell anyone and everyone I know to avoid this place and find someone who is a) easier to deal with and b) has a more rational return policy. read more

Komal is the BEST! I have now used her for my 4th child's engagement ring, she is so knowledgeable, responsive and trustworthy. THe diamonds are always beautiful, and she gives us a great price, we won't go to anyone else. read more

We approached Komal at Windy City Diamonds to make a custom ring. I wanted half of the ring to be emerald cut diamonds and the other half to be oval rubies. Komal was a dream to work with. She brought in several options of both diamonds and rubies until I found the stones I loved the most! We found the diamonds on our first visit, but didn't love the first set of rubies. Komal found multiple options in different sizes, shapes, brilliance, and color for me to choose from. She worked with us to ensure it was the ring of my dreams, within budget. I LOVE the ring, I loved working with Komal, and I will definitely go back to her for future jewelry needs! read more

Windy City Diamonds - Jewelry Near Me - Chicago, Illinois

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Our experience at Windy City Diamonds was the best. Komal was so helpful in designing my stunning diamond band. She was so kind, professional and such a pleasure to work with. My ring turned out better than I could have imagined. We will be repeat customers for sure! read more

A little bit disappointed in my wedding band. From the beginning I said I wanted 2 stone shapes only and I ended up with something different and was never told it would be different than we had discussed for several months. There was no quote or anything to see what stones the ring would contain and in the final CADs I received were correct, and then the wax model it was hard to tell because they were so small. We started the process 5 months before our wedding and didn't get the ring until a week before we left for our wedding. Because it was custom I had to leave my engagement ring with them for about 1.5-2 months and it would've been fine but I would drop it off and then have to pick it up on and off instead of them giving a realistic timeline they would need. We probably made 10 trips all together and it wasn't close by. The quality is good but the piece is not what I had envisioned and I will have to get a new one somewhere else. read more

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Shiri at Windy City Diamonds is FABULOUS! I had a pretty specific vision for my wedding band and she went above and beyond to make my dream come true. She was super responsive and kind while helping answer all of my questions. read more

My fiancé designed my engagement ring with the help of Komal. It is truly one-of-a-kind. I love it so much. It's unique, there isn't another like it. It has diamond butterflies on the sides of the center diamond and leaves engraved in the band. My fiancé knows I love nature, butterflies, etc. and created a ring with me in mind! Would absolutely recommend Windy City Diamonds to anyone else planning to propose. Also, when my ring needed to be resized down because it was a little big, Komal got that done very quickly. We will definitely be returning to them for our wedding bands! read more

DENISE IS A WONDER WOMAN! We could not be happier with the design/diamond hunting/customer service that Denise + Windy City Diamonds has provided to us with my engagement ring. Denise and my fiance designed the entire ring based off of loose ideas I had in my head.. It turned out absolutely perfect, and I couldn't be happier. Denise kept the budget in mind, and provided my fiance with guidance and advice throughout the entire process. Even through the onset of coronavirus/city shutdowns, through protests and looting - Denise stayed in close contact with my fiance and designed the entire thing from her home so my fiance would get the ring on time. We will be forever customers with Denise and Windy City - wedding bands are next! No need to look anywhere else for your diamond needs, highly, highly recommend Denise + Windy City Diamonds. Thank you Denise - I LOVE IT! read more

Windy City Diamonds - Jewelry Near Me - Chicago, Illinois

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Great experience! All I needed was a quick fix and a cleaning of my ring. The total was 40 dollars, but they treated me like any other customer who might be spending a lot of money. The ring was my mom's, and she had just passed a few weeks earlier. Aparna was quick to sympathize and connect with me. When I picked up the ring, Aparna was genuinely happy for me to have it back. Highly recommend it to anyone looking for professionalism, patience, and compassion. read more