I cannot brag on these guys enough. I had new quartz countertops installed. I needed them to come…read moreout before the install to remove my sink and then after to install a new sink. Tim came out and was wonderful. The sink we got was a fancy one with lots of options. It was a very entailed install. Some of the parts were missing (from Amazon) so Tim had to go get some missing pieces. He made it work and he did it without a complaint. I love it. It came out so nice. I dealt with Candy in the office to make the arrangements. She was wonderful as well. She communicated with me and went above and beyond to make them available around the counter install. I would highly recommend them above any others. I have used a few in the Tri-cities are and these guys are head and shoulders above the others. Thank you!!!

My wife called Tennessee Pumbimg to do some work at our home. The guy came and said he would call…read moreback with estimate. When he never called back, my wife the company and talked to a lady, and the said she would call with the estimate in a few days, no call back. My called called again and several messages and no call back. This company is not reliable and will not use them again

Very rude and overpriced, they were trying to charge me 3 times what a similar job normally costs…read moreand when i asked for clarifications they said that they do not have time and will be charging me $120 service fee without getting any work done.

DON'T USE THIS PLUMBING SERVICE!! To make a long story…read moreshort, Rick sent Josh to do a job in the beginning of December. It's the middle of March now and still haven't heard back from Rick. We paid 5,200 dollars. Something wasn't right and water was backing up in the sink now. The ground has been very dry for weeks and the water still won't drain properly. Rick never came by to see what went wrong and won't return any calls. This speaks volumes! He does NOT guarantee his work or the guy he sends out. If it's something he can't handle fixing then he will ignore you. This is the attitude of a back yard plumber not a professional. I will retract this review if Rick ever does decide to come and see what Josh did or didn't do that caused the problem of water backing up into our kitchen sink now. I have a feeling Rick just doesn't care!! So if you still see this review then go with another plumber.

Superior Plumbing has been heaven-sent. I have used Superior Plumbing's services on several…read moreoccasions, including the day after Christmas when a pipe burst. Justin came to our home and helped us resolve the problem immediately. The following time we used Superior Plumbing was to fix a water pressure issue. Justin resolved this issue quickly and efficiently. We had the worst water pressure, and now we are so happy because we have a standard psi on all levels of our home. The third time we called Justin at Superior Plumbing was to renovate our bathroom. We removed two old bathtubs and replaced them with Sterling shower kits. Justin was accommodating and knowledgeable through the process of picking out the shower kits. I spent time emailing him, and he would respond quickly and guide me to the best shower kit in my budget. Justin explained what needed repair and exactly how the work would be performed in the bathroom. Justin's service was top-notch in every way. His crew was professional and worked hard to keep their area clean and make sure they stuck to their timeline. I have been recommending Justin at Superior Plumbing to all of my friends and neighbors! I hope you consider Superior Plumbing; by doing so, you are also supporting a Veteran owned and operated business.

JJ and Grayson are two great plumbers. JJ kept me informed as to when they were on their way to my…read morehome. When they arrived, we discussed the best options to use. He explained different scenarios. He is prompt, professional, friendly, and reasonable. We will definitely be using him again. JJ has restored my faith and trust in Plumbers. Thank you so much for what you did to help me. I appreciate it very much.

Found a leak from the main floor dripping from the ceiling of the finished basement on a Saturday…read moreafter 4:30 pm. Contacted my regular plumber (not Cox) and found out he was out of town on vacation. Finally called Cox after 5 pm. Was pleasantly surprised when he answered the phone. He had other jobs already scheduled but was able to come by on Sunday afternoon. (I had shut off everything I could think of so the leak had stopped. Was afraid it was the toilet by the kitchen.) He was able to arrive an hour earlier than he expected which was great. Long store short... he was able to diagnose the actual problem (wasn't the toilet) and the issue was resolved. Very professional, very knowledgeable, very personable. Nice guy and the cost was actually less than I expected for an emergency weekend plumbing call. Hope I never need a plumber again but I would definitely use Cox Plumbing again.

From the owner: Here at Cox Plumbing we are a family owned & operated business that has served the Tri-Cities area…read moresince 2015. We specialize in all plumbing services Residential and Commercial. As well as offer a wide variety of drainage services. We take pride in our work just as we do our customers. We are open 24/7 to suit any of your plumbing needs and emergencies. We will leave you with satisfaction and peace of mind knowing that the job is done right. All work includes a 30 day no hassle warranty. We aim to make your plumbing experience the best one yet. Call today, for any of your plumbing needs!

Skylar came to my house and professionally and friendly solved my problem with two estmates. Her…read moreknowledge was impeccable. She made me feel good and my washer had flooded my basement floor. I couldnt keep up with the mopping! She vacuumed the water up! I was never more happy than when she did that!!!!!. She fixed my plumbing issue and at the lowest cost estmate. Reserving the higher other estimate for later if i need to call again. I recommend Skylar.

Couldn't come out for two business days, then when their technician did come out, he couldn't do…read morethe work because he claimed he needed to bring in a 200 pound machine and this required two technicians, so this had to be rescheduled for two technicians. They wanted to charge me $660 to clear a toilet. I canceled the call. I called another company that came out the same day, brought a smaller rooter machine, and cleared the toilet line for a whole lot less than Roto Router wanted to charge me. Oh, by the way, it was a one-man job for this company.

I called them because of their commercials painting the picture of them being an honest,…read morerespectable family company. I had a burst water pipe and my two toddlers were without water. I told them my situation and they said I'd have to wait 2 days for them to come and "estimate" the final cost and it would cost $60 just for the estimate. Anyone who has kids knows you can't go two days without water. I reiterated the seriousness of my situation and the lady on the phone treated me with callous disregard and reiterated that they WOULD need cash up front, but offer financing IF I qualify. This was unacceptable to me. I grabbed a shovel, went outside and started digging. I found the problem myself. It was a broken coupling at the meter. I took the coupling to Lowe's and they showed me the exact parts I needed. The final cost was $58 (including candy for my babies) and several hours of digging. I had it fixed that very evening. I feel sorry for the people who absolutely need to depend on this company. The city of Kingsport confirmed no leaks and turned my water back on before bath time. I feel like I did the right thing. The pictures I posted are MY work, not theirs.

Price gouging SCAMMER! If I could give negative 5 stars I would! Dont EVER use this company. Called…read morefor a toilet reseat, they told me I had to replace my toilet with a new one, then tried to charge me $2200 for the replacement! After arguing with the manager on the phone over the ridiculous price he refunded me $900. Then they said I needed a new water heater -50Gal Direct vent gas heater- and told me it would cost $5700 for the entire job!!! I told them to take a hike, went to lowes, bought a new heater for $1850 and their installers did a great job and it cost me $2100 total. Steve Huff is one of the worst scammers Ive ever seen, oh and don't let them try to push you into their "Service contract" that's another one of their scame. They don't actually service anything, they just come around every few months and tell you that you need to fix or replace this or that, which they then over charge you for.

Called Mr. Hicks out and he resolved my problem within 30 of arrival. They even had all the parts…read moreneeded to do the job. And the price was very reasonable. Will I use them again? Definitely, they are the one I will call for all my plumbing needs.

From the owner: Water Heater Pros is your #1 choice for all your plumbing and water heater replacement and repair…read moreneeds. No job is too big or too small we do it all. Proudly serving Piney Flats and the surrounding area. Call to schedule an appointment today (423) 484-2929 or (423) 217-2583

Austin and his team are remarkable. He went above and beyond what was asked. He's prompt on…read moreanswering calls and doing the work. He removed crumbling old cast iron I think, from the septic line. He priced it amazingly. He also cut a frozen access and put in a modern access to cold water for the washer/dryer combo very quickly. He came back and adjusted the septic line after I had the driveway paved and it was sticking out. He's amazing. Thank u from the bottom of my heart Austin Plumbing!! I'll definitely use u for future projects.!!!!

Amazing work and even went above and beyond . He even fixed the driveway after it settled.read more