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    Haleys Photography

    5.0 (1 review)
    Open 8:30 am - 7:00 pm

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    Services - Haleys Photography

    Couples photography

    Engagement photos

    Family portraits

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    2 years ago

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    Rocky Creek Veterinary Hospital and Pet Resort

    Rocky Creek Veterinary Hospital and Pet Resort

    (24 reviews)

    I would like to start by saying that my first visit with this practice went very well…read more Unfortunately, my second recheck appointment was a completely different experience. I strongly caution others regarding my experience with the veterinarian, Tonisia Browne. During my appointment, she repeatedly pressured me to give my dog a rabies vaccine, even after I explained multiple times that he was not due for the vaccination until August 25. When I declined the rabies vaccine at that time, she then attempted to withhold antibiotics that had been prescribed for my dog's skin issue. I found this behavior to be highly unprofessional and inappropriate. I had already submitted all of the vaccination records I had available and was waiting for the remaining 2025 records. I am fully aware of the laws and requirements regarding rabies vaccinations, and all of my pets are up to date on their vaccinations. The office manager who was present at the time stepped in, helped de-escalate the situation, and agreed to waive the $75 visit fee for that appointment. She also ensured that I received the necessary prescription for my dog. The following day, I spoke with the primary office manager. Unfortunately, she refused to formally address my concerns, declined my request for a written apology from the veterinarian and technician involved, and refused to file a formal complaint regarding the incident. Instead, I was essentially dismissed from the practice. I explained that I had no issues with the other veterinarians or technicians I had previously worked with at this office. However, I was told that because this veterinarian worked there, it would be impossible for me to avoid seeing her in the future. I found that response to be unacceptable and further demonstrated a lack of professionalism and concern for my experience as a client. Due to the way this situation was handled, I have also reported the veterinarian to the appropriate licensing board. I hope this matter is reviewed seriously, as clients should be able to trust that their concerns will be handled respectfully and professionally, especially when it involves the care of their pets.

    Before and after I asked the groomer to not touch my dog's ears. They now look choppy. We will not…read morebe back when simple instructions regarding my dog's care are not followed.

    Haleys Photography - sessionphotography - Updated September 2026

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