around 2:01 my fiancee and i wanted to get off the bus and catch the number 9 but the driver on bus 1087 just kept on driving and didn't let us off read more

Never again. Taking the 320 to the airport really makes you question why you just didn't spend the extra on a taxi. The shocks feel like they're made of cement and the constant speeding up and slamming of the breaks get exhausting very quickly. Id rather take the bus in Helmand than Halifax. read more

Most of the people who drive the bus ate so mean im sorry if someone was running to catch the bus and arrive while he was closing the door and shut it infront of tour face that's rude they say if u are not standing and waiting they leave you who put this law anyway we all humans he can't wait for 2s and open the door again ? Same guy he do the same thing 1210 bus #2 at 11:05 he have a white hair he so rude read more

There isn't anything I could say that hasn't been said. YOU CANNOT LIVE HERE AND RELY ON TRANSIT.... The people who work for transit won't take it! If you have no choice, you're screwed... Don't expect to get anywhere on time. Like most things NS, the system is 20 years + behind proper functioning systems. Just now we get electronic pay system? WOW!!! Way to update to 1999 idiots. read more

The morning bus 136. I've had 1 person get me to my location on time. Most of the time I'm at least 8 minutes late. There is one guy that is consistently late. The whole trip is suppose to take 38 min and is suppose to get me to work on time. Today it took an hour. As for the number 3, that's the worst so far. I dont know how many ppl drive that route but im sorry if you got the guy I did. There is an extremely rude man that drives the bus and will holler and be amazingly condesending towards you for not realizing it's the last stop on the route (it's a route I've never been on before and I didn't take the bus much) so I was very thrown off and appalled. It would not make a very good impression to someone just arriving to Canada and learning the bus system, or may find English a bit difficult still or a tourist who spent money to get yelled at?! Yikes... read more

Halifax Transit - The day and bus of the #3 that had the rude driver. - Public Transportation Near Me - Dartmouth, Nova Scotia

Please fix number 5 portland terminal bus service halifax to Dartmouth its always delayed in the morning we have to wait about 20 to 25 minutes on bridge terminal just because of this we are getting late for work . Worst bus service read more

Things wrong with Halifax Metro Transit. #1- Rude Bus drivers. I would say that at least 30% of their transit drivers ack like they are tough guys. That includes all of you drivers. #2- Not quit learning how to keep on schedule but have been a little better over the last few years but still have work to do. #3- leaving all doors open when on stand by. You know what time of the year it is? Winter time. #4- Going full throttle when they drive away and elderly people almost fall into the seat. Not impressed. #5- Let me ask your transit system if they are ever in the mood to clean bus terminals? The Bridge terminal is a mess, Highfield Terminal looks like crap and stinks? Then you have the other one on Whyse road in front of the Sobey store. All stinks and is dirty as you know what. #6- Why do your drivers like to drop of their customers in two feet of snow bank. The funny part is they smile and think it's funny while they smile? #7- I'm from Toronto and Ottawa and they kick Halifax Metro Transit with top notch service and being professional hands down. Get your act together Halifax Nova Scotia. Halifax Metro Transit Should learn from the TTC!!!!! read more

It seems the buses are rarely on time and the lines have poor coverage. Any commute is a very long commute. I already lost connections because the drivers were chatting at the terminal and the bus left later than scheduled, even after being at the terminal for several minutes. read more

I hate how Halifax transit update things very late . You people does not think about anybody . Everything is so wrong . What is so hard to update that busses won't be running when there is a storm by morning very early. sucks really sucks read more

63 from portland terminal it's always late .... like this is the only one i can take to my home ... just because of this ... I miss my next bus.. like drivers need to pay attention about the time read more

Bus 9A driver.he was so careless. Put all the dirty water on my dress by driving so carelessly on the downtown bus stops.

66 bus route to penhorn terminal piece of shit I was on time running right in front of the bus they saw kept going thankyou dirtbag read more

Just dummies. Sometimes the bus won't even show up and completely miss a stop. You ask them about it when they eventually show up and they deny it. Should be paid 8 bucks an hour, tops. read more

Not bad but plenty of room for improvement. Metro Transit is of course our main transit service in Halifax, Nova Scotia. The buses are cleaner than a lot that I have seen in other cities. The driver's can go from some of the best and friendliest to some of the worst with led feet that make people topple over and fall to the ground. I understand how someone working for a transit service could be grumpy given the fact that they see all sorts of individuals who could test their stress levels in a day. But when you start being grumpy at people having a good day, well that's just mean. The pricing for a bus ride has just risen again. This time it is $2.25. But the good news is we have more bus routes than ever, the buses themselves have been refurbished and there are more buses on the road for more frequent pickups. Just kidding. As usual Metro Transit has risen their prices for no reason besides profit and is giving the public nothing new. I will say that I notice security cameras on the buses which I think is a new addition and I do enjoy. But of course we are paying for those cameras and it would be great if we have some softer seats while we are being watched. I'm giving Metro Transit three stars because they do a good enough job for me to still want to use them from time to time. They keep raising the cost of their fare once every four or five years for no reason and are not giving anything new to the public which is why they have two stars missing. Many people keep asking for the same areas that are a bit out of town to have buses that run for longer hours but in the fifteen years that I have used Metro Transit, I have almost never seen them improve or increase their route's. So there is tons of room for improvement which I hope they do. But in the mean time, three stars it is. read more

Halifax Transit - Public Transportation Near Me - Dartmouth, Nova Scotia

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I really like Metro Transit. Everything about it (except maybe the advertisements for The Bounce) makes me really happy. Conserving fuel, affordable travel, running on a tight schedule. What isn't there to love? The Metro Transit service has service all through the city and surrounding areas and can take you as far as Eastern Passage and Sackville if you don't mind the long ride. Fare is regularly $2.25 and discounted to $1.50 for seniors and children, which makes the transit the cheapest most efficient way to get across town. (I've given up biking downtown due to the uphill climb on the route home). Just make sure you have your change ready to go when the bus arrives, the drivers have their schedule to stick too are aren't receptive to anyone slowing them down. Other passengers will also thank you for the consideration, and you wont get cursed under their breath while you rummage through your change. Hot Hint: Using the Park and Ride option with Metro Transit will save some money on gas and parking fare downtown. Parking in designated lots is free. read more

Halifax Transit - Public Transportation Near Me - Dartmouth, Nova Scotia

I do not have a car, I rely on the public transportation to get me where I need to go. I have a severe anxiety disorder which I am trying to work on, using public transport and having a fixed route really started to help with my anxiety. I had a set route go on the 51,get off, get on the 58 and go to my job. Now there is this route change, everyone at my work who also takes the buses, along with other people, are all complaining about how they now have to find completely new routes because of these changes. Along with the fact that some of the buses I need to get on as a way to get home no longer stop outside of the bus stop by my work and I can no longer find a bus that takes me to the bridge terminal. This is causing me alot of unnecessary stress and anixety as now my route is completely thrown off and I am having a very difficult time trying to find replacement buses. I do not see the need for a change of routes as there were fine as is, many of my clients also rely on public transportation and are having hard times trying to get to my work because of these bus changes. This change is causing unnecessary problems. I also had a single bad experience on the 58, there was this one bus driver who kept missing all the stops and would not stop to pick people up at the Bus designated stops. The driver kept ignoring requests and speeding, I had pulled the cord multiple times to let him know I requested a stop but he completely ignored me, missing both of my stops. The only way I was able to get off the bus was because of the other passengers having to yell at the drive to stop the bus. Luckily I havent had him as a driver since and I do quiet enjoy seeing the other drivers on the 58, they recognized me and started to recognize my stops. Very pleasant. Same with the 51, driver would recognize me and greet me. Enjoyable. But I am only giving this review a one star because of the complaints I have, I however do acknowledge that Halifax transit will most likely ignore this review along with many others and you seemingly do not actually pay Attention to critiques and criticisms about the transportation and its workings. read more

03/29/18 Here's my story: I was waiting on Lacewood Dr near to the Sobey's store and a # 42 bus (1230) came through the light but did not stop. There was myself and another person standing across the sidewalk from the pole with MT signage. I waved my arms and the driver saw me and looked back but kept going. The other passenger and myself exchanged a look of wtf ?!? and agreed that the driver must be distracted and/or incompetent. My anger gave me adrenaline to boot it up the hill to the Lacewood terminal to get the bus number as I had missed this when it went sailing by...then while waiting for another bus (not a route 42) I observed the same driver of this bus pull away from the stop at the terminal and when a woman waved her arm even though she was not at the designated stop to board this bus he stopped to let her on - second strike !! read more

Remember when we went without public transport for two months... almost three? I do.. Remember what was at the core of that strike? "Pick Your Own Schedule" scheduling.. Because the divorce rate of bus drivers was high, and their personal lives were affected. Well the other morning, I watched an elderly woman, with a cane, and tourette syndrome.. be ignored a bus driver pulled away from the Lacewood Terminal as she hurried to catch a bus. I ran to the bus shouting with her as I noticed.. and got close enough to the bus to bang on the window even.. so hard I felt like I may have rattled it loose. Still, he drove on. So what say you about this woman's doctors appointment that she was to miss bus drivers? What about her personal life? Any remorse for her? She did make it to her appointment (I hope) as I put her in a cab and gave the driver $20 to make sure she got up into Clayton Park. Any chance Metro Transit would have offered her the same courtesy? read more

Oh, Metro Transit. How do I dislike thee? Let me count the ways. To be fair, there are some nice drivers. Aaaand that's about the only positive. During their latest and greatest strike, I noticed (like many others) that traffic lightened up. My father and I whizzed through traditionally snarly intersections like the Windsor Street exchange. No busses cutting you off, blocking the entire street as they picked up fares, intentionally missing traffic lights and causing delays for everyone behind them. It was nice. Too bad it didn't last. In winter, busses are a different kind of hell. First you have to be lucky enough to board a bus with heat. That's hit or miss. And don't bother contacting their "customer service" people to complain; according to MT, they have literally no extra busses, so if one breaks down or has no heat in -15C weather, they don't have one single backup vehicle to replace it. Which of course is horse poop. I've watched drivers whizz past stops with people clearly waiting for their bus. I've watched them practically sideswipe cars as they pull out into traffic without ensuring they have adequate room. I've watched standing passengers lurch and fall when the drivers slam on the brakes at each stop. And I've watched many, many drivers take wrong turns and rely on passengers to tell them where to go. Apparently "training" is a dirty word at Metro Transit. So that one star up there? Is for the few nice drivers I've encountered. Oh, how I wish I could work from home. read more

One star is wayyyyyy......... too much it should be 0 "ZERO". very rude bus driver. it was very clear i was on the side of the road the driver didn't stop. I chased it down to the next stop, asked why he was not able to see. he didn't answer he just kept quiet. A bus drive picked a mouth fight with me at a store. I decide to get my own car from now on. I don't want to donate any more money to such a system. Halifax has one of the worst system i have ever seen. read more

Metro Transit gets a lot of flack for their services due to timing and sometimes buses that don't show up. Plus, the strike did little to save face earlier in the year. With that said, I do admire the bus drivers and the jobs they have to do. Many people might say that it's easy to just sit and drive but considering the long hours and the monotony of it, it's not something I would do. However, looking at MT as a service, they do have a long way to go to improve themselves to the standards that they should have considering the role they play in the daily routines of thousands of people. I've been hearing since I moved to Halifax ten years ago that they were working on giving each bus GPS capability so Go-Time would be exact to the second rather than what it's *supposed* to be. Anyone who has used to the bus knows that it's rarely ever the time it's *supposed* to be, especially the further you are from one of the central stops like HFX Shopping Centre, Scotia Square or one of the terminals. When I used to rely on the #20 bus a few years ago, it was always either 10 minutes early or up to 20 minutes late. Reliably. I used to joke that you could almost place a bet, or have a lottery, on when it would show every day and your odds might be about the same as the real lotto. On the flipside, though, there are some pretty good routes that have improved my ability of getting places when I don't want to walk, it's too cold to bike and I don't have access to the car. My favourite new route is the #90 because of its direct path from downtown to the Bedford highway while passing the important areas without going down the high-traffic streets. It's Metro Transit's (and my) best kept secret. I'm giving Metro Transit a 3/5 rather than a 2/5 because I think, despite their kinks, they are still valuable to the city and I still use them despite my complaints. I just hope they are genuinely putting effort into improving the service and I hope to actually see the GPS-feature activated soon...whenever Google Maps releases their app for the iPhone so that I can rely on that again. read more

I don't drive (gasp!) so I've been relying on public transportation for a decade now. Taking the bus in this city is a game of chance. There's a chance your bus will arrive on time and you'll make your connection. There's a chance you'll get a seat, reducing the risk of head-diving to the front of the bus during a sudden brake situation because your arms are too short to comfortably grip the hand bar. There's a chance you won't feel sick from the onslaught of smells ranging from unwashed, month-old B.O. to oversaturated first-year university cologne bathers. There is a chance that your bus ride will be uneventful. The question then becomes, are you willing to take the risk? My experiences with Metro Transit run the gammut. I've been on buses that break down for the third time that week. I've waited in the freezing cold for 45 minutes because the bus was either early or really late. I've been nearly thrown off the bus by cranky drivers who didn't like the fact that I hadn't yet signed my new bus pass. I've also had bus drivers drop me off in front of my house between stops so I wouldn't have to walk home in the dark. I even had a bus driver stop once at a Tim Hortons and let us get coffee because he was running early and we were the only two on the bus. There is so much that needs to be done to improve the transit system in this city. For what we have now, it'll do the trick as long as I don't need to stray far outside of the city core for the price of the daily latté I don't drink. I'm far from in love with it, but it gets me to work and back, so I guess that's the best I can hope for. read more

Hop on the bus gus Up to the moment that I started to ride the bus, thought Bus Drivers are over paid and made fuss But now I ride on a daily basis, I sit, I observe, i listen, I watch peoples faces, there are psycho's, wacko's weird ones alike, all with headphones, texting their life Rudeness, coldness, staring you through, and that's just the front where I am at eye view, now consider this folks, for 8 hours if you will I can't imagine how one's brain would stay real to a normal person who sees this every day, to you my bus driver, you have a nice day! to all you who had a bad day and feel strife get a grip in fact get a life the bus driver is there to get you home look down and enjoy and text on your phone now i'm hoping these kind words may help me my way maybe a free bus pass Metro X what do you say? read more

Nothing really to compare them with besides the transit systems in other cities. In this respect they are horrible. Inconsistency my big issue. The bus should NOT come early so the driver can take an extra 5 min break at the next terminal. I can understand late. Most of the drivers I've talked with have been pleasant. They have a hard job and a simple thank you and a smile goes a long way. Buses are often dirty. And I dislike the bus-wrap advertising, I enjoy looking out the window. I also like the fact that Metro Transit are bringing in hybrid buses. The LINK is a nice feature as well, I will gladly fork over an extra 50 cents to enjoy a direct ride into Halifax in comfy seats and no advertising. read more

I debated between giving Metro Transit 1 or 2 stars, in the end, thanks to the new Hybrid Buses, and the fact that you can now use your transfer for 2 hours, it gets an extra star. When I was living in the South End and working in Burnside, it would take me and hour and a half, three bus transfers and a 20 min walk on a highway to get to work. In the morning to get out of the South End, there were three buses that I could take, multiple options, great right? Wrong, all three buses showed up at the exact same time, so if you were late for one, you missed them all and had to wait 15-30 min or longer. This is the case with most of the bus routes with Metro Transit, they all follow the exact same path (Barrington, Spring Garden, Gottigen, Portland Street etc. Metro should have more variations with routes and times. Also the fact that you have to board the bus though the front door only really slows things down, especially when the person in front of you gets into a nice long chat with the bus driver. Where is Go time?? I got spoiled when I lived in France, now mind you, I was not living in a place like Paris, whose transit system is one of the best in the world, but I was in the suburbs of a small French city not much larger than Halifax, and the transit system was still infinitely better, so everyday I get on Metro Transit, I get slightly angry thinking of easy ways the bus system could be improved. read more

When I made the move from Dartmouth to Halifax, I knew I would be in for a big change in how I travel to work. Previously, I would drive to the ferry and then ferry over (I work along the Halifax water front). Now, since parking in my work building is beyond ridiculous, I have to rely on the bus to get from Washmill Lake area to Scotia Square (and then walk to Purdy's Wharf). I live in the new development are off of Washmill so unfortunately there is no bus stop quite close. Instead, I walk about 10minutes down to Dunbrack and wait for a bus there. It took me a good week to understand how taking the bus worked, and which bus to take. In the morning I either have to take a 7:15am bus and get to work almost an hour early, or take the only other option for me at 7:55am and be to work with maybe 10 minutes to spare (if traffic is good). Luckily, the busses are express routes so the ride is not long. I take the 31 to work and the 31 home as well, which is pretty zippy. The bus drivers for that route (morning and evening drivers) are quite nice. However, while waiting for the bus and observing, it is common that a lot of drviers will drive away (early) as people are running to them/waving their arms. Also, the bus is pretty good at swerving in and out of traffic and it is almost like the bus is the bully and all of the other cars are the bullied victims - let me pass/get out of my way or else! Luckily my evening bus is not overly busy and it is a relaxing drive home. The bus in the morning gets very full - I do usually get a seat as it tends to fill after my stop. Is there a passenger limit for busses? it seems dangerous for there to be literally no moving space in the aisles as there are dozens of people standing - some of which try their darnest not to topple over as the bus moves. Overall, so far no huge complaints - I suspect I won't have many until I either miss a bus or experience a full winter relying on the busses. I've heard they might eventually add a stop to the area I live in - I can hope as I am not looking forward to the rainy season! read more

Oh, Metro Transit. Where shall I begin? It would help if you showed up on time. No, scratch that - sometimes you don't show up at all. I'm a regular bus user, commuting from my home downtown to my workplace in Clayton Park twice a day for most of the past 14 months. And every day is a crap shoot. Schedules? Forget 'em, whether they're in print, over the phone, or courtesy of Google maps. Y'all never arrive when you say you will. Or you do, but drive right past me EVEN THOUGH I'M STANDING RIGHT THERE WAVING AT YOU. Sorry, had to yell there. Sometimes you leave me standing in the cold at my bus stop, shivering as you blow by me, taking a completely different route than the one you're supposed to be on. That's always fun. You know what else I love? Getting to a bus stop and finding out that two different buses will take me to my location, but they both leave within a minute of one another, and I've missed that time by five minutes. Have fun waiting for half an hour! Really? I mean, really? Is that the most practical way to plan routes? Come on. We can do better. While we're at it, what's the deal with Bayer's Lake? It's a pretty big shopping centre, you know. Sure, I'd prefer to purchase everything in Downtown Halifax. But sometimes I need to get my license renewed, or the movie I want to see is only playing at 9:30 p.m. at the Bayer's Lake Empire Theatres, or I just really, really want to go to Chapters and forget any problems I have exist. But you know what? That'll take me over an hour and TWO buses each way. Two. Come on. There should be a bus that can get me from Spring Garden Road to Bayers Lake and back. Look, I haven't knocked any stars off for other things that bother me, like weird smells and obnoxious passengers. These are things about the bus that suck, but are beyond your control. But buses are good and more people should take them, so let's work on the things you can control and make this a more bearable experience, 'K? read more

As a college student, I'm somewhat reliant on Metro Transit to get around town. That being said, my experience on the whole has not been quite so good. My bus is almost always about 10 minutes late even in fairly low traffic, connections are horrid, and getting information is like pulling teeth. Good thing the only place I'm going at any given time is school, I'd be hosed otherwise. read more

Bus #1 is the suicidal bus. There's a 300% surety that the bus will always delay. It's amazing somehow to see 2 bus #1 following each other with the later driving almost empty from Before Duke through Oxford. I wonder if there's a schedule for the buses read more

I may be a tad biased, as I lived in 4 urban centres (Montreal, Toronto, Ottawa and Vancouver), where the bus systems are all well developed. To me, it seems like Metro Transit isn't up to par for the largest Maritime city. Many of the fleet are outdated (my guess is that they are retired buses from other major cities- Ottawa comes to mind), and could use some adjustments to be more comfortable. Also, I notice that a number of buses are cruising around with practically no passengers, particularly in the suburbs. I wonder if this has to do with the fact that there are A LOT less convenient bus stop locations as there are in the other major cities. When buses aren't convenient, nobody rides them, thus the money could be better spent improving the system. I will say that I'm a fan of the LINK system: when I lived in Sackville, it was nice to be able to get downtown in under 1/2 an hour, and not have to worry about parking. But, if not for the LINK, I would forgo using Metro Transit altogether and stick to driving my car read more

Oh metro transit, how I loathe thee. Many of the complaints I have have been voiced multiple times; buses late or not showing up at all, buses leaving at the same times for the same bus routes, and the list goes on. Luckily I have a UPass and don't have to pay an arm and a leg for terrible service. Only gave two stars since I do take it everywhere I go. read more

on june 10th i arrived at my transfer stop and had to wait 15 minutes. i waited and was at the appropriate stop, clearly marked. the bus was to arrive at 3.04 but there it goes at 4.02, apparently the bus stopped almost a half block away, and ignored the bus stop. i'm a 81 year old senior citizen with a walking problem. i took another bus and had to walk four blocks, very painful. read more

My biggest complaint about the Metro would be the inconsistency of arrival times. I cannot count the number of times I've stood waiting at a bus stop, only to be waiting for nothing. Its not one particular bus stop, its happened throughout the city. And its the most irritable thing if you have to be somewhere! Otherwise Halifax's Transit is pretty good. Its easy to navigate, included in university tuition costs, and an overall efficient way to get around. I've also had some pretty rad bus drivers, which can be surprisingly uplifting. Its been in the talks that we'll see some improvements in the future, and I'll be interested to hear about the new tweaks. Otherwise, ride on! read more

The 42 serving Kempt Rd going downtown is always 10-20 minutes late. On rare days it comes early or even later. It's supposed to show at 5:07. Often, an Out of Service bus goes by before the 42 does. Yesterday while my coworker and I were waiting miserably in the second dumping of the first big snow storm the Out of Service bus arrived at 5:11, but this time the driver stopped. He let us on and said "Who knows when your bus is going to show" and he wouldn't let us pay because "I'm off!" I got home earlier than normal even in a snow storm. Honestly, the transit system in Halifax is disorganized and sometimes woefully inconvenient, but the drivers are honest, caring, hardworking people that deserve so much more respect than they deserve. read more

Metro Transit, I rely on you daily and I think I have had more good than bad? There have been times when you flew by me, never came, came late and came on time. But what can I really expect during rush hour, construction and crazy people putting you behind? I love to hate you, but you get me from Point A to Point B and occasionally Point C. Since moving I have more options now on what bus to take to where which I do enjoy but there are some routes you can modify and add more times to. But, how do you justify having two buses, going the same way leaving within only a few minutes apart, common people does this make sense? I think not. And, the fare. Stop jacking it up. This will be my last year with the UPASS (which I love), so soon every month I will be handing you a limb until I have none left, then what? First born child? read more

I lived in Halifax for four years without a car, and Metro Transit got me everywhere I needed to go. Metro Transit is one of the most efficient transit authorities I've ever used. The routes are generally on-time, which is essential to getting around. Like a previous reviewer said, there's almost nowhere in the greater metro area that you can't get to using Metro Transit. Metro Transit suggests building in 15 minutes between buses in order to make connections. In practice, however, I rarely leave that much time, and I've only missed the bus a couple of times. Add in the busiest routes that run every 15 minutes, and you're good to go. One of the downfalls is that Metro Transit seems to underestimate the number of buses required at peak times. It can be almost impossible to get a seat on the bus during rush hour. For the balance-challenged (like me!), this can be a real pain. I generally try to be one of the first onto the bus so that I can try to get a seat, but this doesn't always work if your bus has been filling up along the route. Metro Transit should do more of an analysis of seats required at busy times and increase their routes accordingly, particularly the 52 and the 1. read more

Oh Metro Transit, so much love and so much hate. First of all, I love that your routes are pretty extensive. You can get a lot of different places in the city and in the surrounding suburbs. This is nice. If you're willing to wait you can get just about anywhere in the city. You technically have no need for a vehicle in Halifax thanks to Metro Transit. Second, you offer free rides on New Years Eve. This is a great service and gives me the feeling that you do genuinely care about the people of the HRM. Now, what do I hate about you? Well, you've recently changed your price from $2.00 to $2.25. This is annoying because you do not make change on your bus and it is annoying having to carry around additional loose change. It was nice to need two toonies to arrive and depart your location. Tossing the quarters into the mix creates additional hassle that I do not care for. Second, you never seem to run exactly on time. Sometimes your bus is early, sometimes your bus is late, sometimes it seems like your bus never arrives at all. I know you can't control traffic, but it would be nice if your system was a little more reliable. So that's the way it is. Metro Transit can get you anywhere in the city, which is great, but the schedules are unreliable and the pricing is annoying. So you win some and you lose some. Overall, Metro Transit is a fine way of getting around if you're not on a tight schedule. read more

I have a love / hate relationship with Metro Transit. I love the extensive routes. You don't need a car to get from A to B. The routes I take are generally on time with a couple of hiccups here and there. I think the fare is ok. I pay $70.00 a month for a bus pass that provides unlimited use during the entire month. Childen under a certain age ride for free. For the most part I usually get to where I need to be on time. The problem I usually have with Metro Transit usually comes down to their drivers. In the past couple of months of encountered a bus driver on Route 21 heading into Lacewood who parked a 9am bus at the stop next to the Tim Hortons at the beginning of Bayers Lake and went into the restaurant. I figured that the driver needed a quick bathroom break. When she got back onto the bus 15 minutes later it was with a coffee and donut. She began to drive and eat at the same time. Her 15 minute delay caused people to miss the major connnecting buses. Therefore people late for work and appointments. Extremely unprofessional and very unsafe. Another incident in the past month was around 6pm on Route 21 heading into Timberlea. A passenger pulled the bell for his stop and the driver kept going. The man asked him to stop and he didn't. So the passgenger got upset ( I don't recommend being a jerk!). Well the driver stopped let him and off and began to drive off and stopped the bus to curse at the passenger. Once again unprofessional behaviour. There was another driver who called in his order to a restaurant in Lakeside while driving, stopped where there wasn't a bus stop and ran in to pick up his food. Again unprofessional behaviour. Sadly calling in to report this kind of thing doesn't make a difference due to the fact they are unionized. read more

I feel like I am just piling on with another average review, but I feel the Yelpers have this one right: a ho-hum three star rating. Sometimes, it's not their fault. I get stuck next to someone who smells, and I'm grumpy, but c'est la vie, as they say. Other times, when the driver rockets by 5 min early, I just get frustrated. Or when I get stuck waiting in the cold for 20 mins for a transfer, that's hard to swallow as well. I don't know, may its just the places I needed to get in the given time frames, but I find there are few direct routes for me to take that don't quadruple the time it would have taken to drive. Okay, I know, you have to wait for busses. But sometimes I look at the route map and see the redundant routes cramming through the same bottlenecks as all the cars, and I shake my head. The price is right. I am more than willing to pay $2.50 per trip (I am an occasional transit user at best) and even if I have an uncomfortable ride (standing for instance), I still think I got good value. The drivers for the most part are helpful if not genuinely friendly when you have a route question. A lot of them carry on well with their regular passengers and with seniors especially. I feel like we need to diversify public transit if the bus system is to be allowed the breathing room to improve. For the time being? Stuck at three stars. read more

Not sure where these Ottawa residents are coming from, but having lived in Ottawa and Halifax, Halifax is possibly as bad, or worse, than OC Transpo (Ottawa transit) in terms of timeliness and friendliness of drivers -- only cheaper. Either way, both get one star. I have no idea how public transportation in a mid-sized city could be so woefully inadequate. Phantom buses that never show up, late buses, and rude bus drivers that yell at YOU for chasing an early bus. It's just a completely disorganized mess. If there was any excuse to privatize a public transportation organization, Halifax transit would be it. read more