Huge shout out to Hall Motor Company Ford for meeting us at the Neon Cowboy and coming back to see…read moreus all off on our off road adventure!! What a lovely crew!! Heather, you're the best! She assured us that if we ran into trouble to give her a shout and help would be on its way!! NorCalRaptorRun

There is a way of thinking that 'I can change my oil and filter myself'. This is probably true,…read moreand you can save a bit of $$ over having someone else do it. I can change my oil, but I always have my fluids changed at Hall Motors. Why? Because while they have your vehicle up on the rack they do a narrated video inspection of your vehicle's operating machinery, note the status of the main parts and make recommendations for current or future service. And they do not charge extra for this service. I depend on my vehicle for transport, obviously, but am also very concerned about safety. Hall Motors' service approach gives more. That simple.

Our go-to local tire shop. The staff is always more than willing to help with whatever you need,…read moreincluding when competitors say "we aren't able to do that". Whenever we buy tires this is where I go to either order them or at least have them mounted and balanced. Fair prices and they stand behind their work with free (I tip the workers instead) maintenance type services.

For 27 years Mile High has been our reliable service for tires and more. The crew works hard in…read moresummer and winter bringing honest pricing and honest solutions. They DO NOT work on commission so do not push repair work. Kim is the owner and is always available and working with the crew.

Our adopted son was stranded on the side of I-5 outside of Eugene. He blew a tire. He didn't have…read morethe means to get help. We contacted our local Les Schwab in Lakeview, Oregon. Our local manager Kerry Rucker was able to contact the local manager at this store, Kevin Johnson, who went out of his way to get him back on the road and mobile again. As usual Les Schwab went the extra mile to get someone back on the road!

What happened here? The new manager has run this place into the ground! All the good employees…read moreare gone. When you go in it's clear the new management doesn't care, customer service has gone from the old Les Schwab way to sometimes you walk in and don't even see a soul running the counter, the new help doesn't seem to know what they are doing. Bay's are empty, not sure where the employees are at? Is this store getting close or something? This place used to be really dialed in, but I won't be going back. Around town a lot of buzz about how this place had turned around in the last few years and all the sudden it's going downhill again.

My friend and I got a flat tire on the way to the Clear Creek trailhead at Mt. Shasta after Google…read moreMaps directed us to go up a detour route (Esperanza Road) with rough chip seal gravel. :( We called Black Butte Towing, and our driver, Dave, went above and beyond to help us fix the tire and salvage our backpacking plans. First, after we explained that we had gotten a ride to the McCloud Ranger station, Dave picked us up there without question. On the long and tedious journey back up to our car, his conversation and friendly demeanor helped put us at ease. A true professional, he was attentive and efficient with the tow itself. On the drive back, he made sure our car and our stomachs were looked after; he pulled into the parking lot of his favorite milkshake place to confirm that the vehicle hadn't slid sideways on the journey AND he bought us a sweet treat there, knowing the stressful day we had had. He insisted on paying. What a guy! As it had gotten late in the day, the tire shop to which we wanted to take the car wouldn't admit us (and didn't have a spare in a compatible tire anyways). Dave offered to drop us off at a hotel and remained flexible as we continued to explore our options. The grand finale? Just as our hopes were dimming to get the tire fixed that same day in order to attempt our summit, Dave offered to tow us to the nearest AutoZone, where we could pick up a cheap tire plug kit and try to plug the tire ourselves. That worked!! He patiently taught us how to install a tire plug, spending at least two extra hours after the original tow, all with a cheerful and positive attitude. Because of Dave, we were able to make it back to the Clear Creek trailhead late that same night, car camp, and attempt our summit early the next morning as planned. All in all, we were blown away by the customer service at Black Butte towing, and we could not thank Dave enough for the expert help and human kindness he showed us. 6 star review (if it were possible).

Called Black Butte Towing after getting our Suburban stuck out in a very isolated wet area to the…read moreframe, they responded with courtesy and care. Zack had no problem meeting up with us and pulled our Suburban out. Very professsional, friendly and efficient. Zack was Awesome! Would recommend this Company to everyone!

We are headed South to our State of Arizona. This Siclair station is on the north edge of Lakeview…read moreon 395. Sinclair hastreated us with fair peices this trip. Sometimes central city prices are higher. I KNOW California gas prices are higher. And so we halted. Plus, I had been snacking andhydrating madly in The Pod. I needed a stop too. I requested gas, I got it. I requested plain almonds and a receipt in case I needed to punch the info into yelp, I got it. Clean tesroom with running water, soap and hand drying, I got it. Washing fluid, squeegee and towels - I got them - if I searched hard. Good stop, taking careod these travelers. Back to The Pod.

Their mac & cheese is very creamy. The chicken was crispy and delicious. The guy Chanc who worked…read moreat the counter with Fu€#ing Hot - as well as helpful and kind.

I had got windshield wipers when I got my new tires end of Feb used them 3 times since went to…read moreclean the dew off my windows and one flipped off broke the clip went to schwab to see if they help or replace and received a No with no offer of assist to see if it could just snap back on 30$ wasted went to car quest got one for 8$

Service is horrible, no one comes out when you pull up, you have to have an appointment for…read moreeverything, tires rotated, tires balanced ect, I would drive to Merrill there service is excellent, no rude receptionist like Alturas, I was able to get my tires rotated and balanced in 20 minutes, would of took me 2 separate appointments and hours to get it done in Alturas.

We had triple a tow us from cedarville to alturas because we had a flat, and we're going to put our…read moresnow tires on, they flat out refused to serve us, so we went down the road, and they put 2 snow tires on the back and even explained why they couldn't be on the front wheel drive, and put the back tires on the front, all for 62.00 ty less schrwabs. I don't understand why she was so rude but I will never go back

On or about May 8, 2020, my 2002 Mitsubishi broke on Highway 395 - 900 miles from my residence…read more Pioneer Towing was timely, professional, and very helpful So when the Recommended Alturus Tire and Auto Repair in Alturas, CA to repair my case, I contacted them on a Saturday, May 9, 2020. I was told Pioneer knew where to drop the car and keys. I was given a 10:00 a.m. appointment for Monday, May 11 and assured an estimate would be performed at that time. On Monday, May 11, I was given the run around. I was able to get an estimate on Tuesday, May 12 and authorized the work, totalling $540 be performed. The labor estimate was only 3 hours and I was told the vehicle would be ready by the close of business. At the agreed upon pickup time, I was told they had to order parts and they would be in in a day or two. Two days latter, I confirmed that parts were in.\ Through May 18, I kept being told to call back. I ultimately had to rent a car and drive to San Diego, as repairs were not performed. I was assured I would be called when the work was completed. I contacted Alturas Tire and Auto Repair from San Diego on May 21 and May 29. I relayed I would be picking up my grandson in Alturas on June 5. I was assured my car would be ready by June 5. On June 5, 2020 I found my vehicle in the weeds behind the shop. No work had been performed. It was blocked in by other vehicles. I was told Rusty was handling the repair and would be in between 2 and 3 p.m. I called shortly before 3 p.m. and was told by a different person that Rusty was home sick. I relayed that I was told he would be in between 2 and 3. I was then told to call back at 4:30 p.m. and maybe Rusty would be there. I was upset and asked what was going on, it had been a month and over 3 1/2 weeks since the parts were in. I confirmed it would only require 3 hours of labor to repair my car. I asked and it was confirmed that I was on a back burner and they would repair it when the got around to it and felt it. I inquired so, are you saying if you get around to it in the next year or so you will repair it - if not it is my problem I was told that's about it. I advised that I would need to pick up the car on Monday and remove it from their shop for repairs. I called back at 4 p.m. and talked to the lady I usually talk to. She told me she had the man answer because she saw it was me calling. She lied and said she heard what he said, and he never said I was on a back burner or it would be repaired when the got around to it. I repeated the actual conversation and she said "well that is not what he meant." He meant we do what we feel like and your not going to control us. I asked why they were treating me the way they had. She said she was not going to talk to me any further, pickup my car if I want to. I inquired about the two tows - while paid by AAA, they came off my account and are valued at over $200 each, leaving me with only 1 tow through October, as well as mistreatment. The lady told me they go through his all the time - with multiple people and nothing would come of it. Apparently they treat multiple people with intentional fraud by promising to perform repairs then not doing so and think they are above the law - as well as any moral or ethical behavior duties to those that rely upon their representations. I was told there is nothig I could do nothing about it. It was also falsely alleged that I had signed a work order with listed no date the repair would be completed. I authorized repairs telephonically. Any omissions from any work order was done maliciously by Alturas Tire and Auto Repair as they treat the consumer in similar fashion as I was treated "multiple" times. Prior to June 5, I was patient and attempted to be flexible - in spite of multiple damages being inflicted do to broken promises - i.e. delayed travel, two tows, rental car to get back to San Diego, private transportation to Susanville to pickup rental as public transportation was closed (COVID-19), etc. Following the June 5, 2020 broken promise I had lost my patients - the Office manager thought I was renting a one way rental to pickup my car and grandson and assured me the vehicle would be ready (instead I drove up in another vehicle - otherwise we would have been stranded because, in spite of a promise to do so, they did not feel like fixing my car yet.

A sincere appreciation shout out to Dean and the crew at Pioneer Auto Body in Alturas! They cleaned…read moremy car so well that I didn't recognize it in the parking lot!! Over the years, I've relied on Pioneer for numerous tows and collision repairs. Recently, I needed a front license plate mounted to my car after learning from CHP that CA law requires it to be mounted. I bought my car in NV where it isn't required. There were no brackets or holes for hardware on the car, so I thought Pioneer would be the best choice for the job. Dean ordered the bracket and told me to put the license plate in the passenger window until the part came in, so I wouldn't get pulled over again. Fast forward to this week. After mounting the license plate Pioneer provided a complimentary wash and vacuum for my car. My car is sparkling clean and looks like it had been completely detailed. I learned that Pioneer also offers standalone car wash services. Who knew? Not me! I highly recommend Pioneer's services. https://www.facebook.com/pioneerautobodyinc?mibextid=wwXIfr&mibextid=wwXIfr

I really wanted to give them my business, local shop etc. After charging my ins over 6k they put a…read morebroken taillight piece back in. When i picked up my finished vehicle the bumper was unattatched on one side, so i had to bring it back in. All this was not fast. Both issues were/are too obvious to miss. Further. I wasnt sure why they had to put every single personal item from my cab into a box in the trunk, or why there was a beverage cap of a type i dont drink under my seat. Anyway. Fix my tailight as you've been paid to and i will take this review down.

I was out on another fishing adventure back on October 3, 2021. I had a flat tire with no wheel…read morelock, so I contacted my auto Ins. company Emergency Road-Side Service and they contacted Garrett Ingram Towing. Garrett did not hesitate in coming out to assist me out at Moon Lake Rd. Sincerely, Howard Venuto

My vehicle broke down on a mountainous road. I called Garrett Ingram towing and Garrett dropped…read moreeverything he was doing and came out and rescued my vehicle. Top notch customer service.