My tractor was stuck up to the front axle in soupy mud, so I called Klamath Towing to come and…read morewinch me out. Alex was able to get to the spot in his 4WD vehicle and I was out about 1 hour after calling. I'm not sure if there is any other towing company that works off of paved roads, so I was very happy to get this taken care of before the next round of rain and snow.

Alex was prompt and had no hesitation about getting off the highway to get my husband's truck…read more We'll use Klamath Towing again.

I was out on another fishing adventure back on October 3, 2021. I had a flat tire with no wheel…read morelock, so I contacted my auto Ins. company Emergency Road-Side Service and they contacted Garrett Ingram Towing. Garrett did not hesitate in coming out to assist me out at Moon Lake Rd. Sincerely, Howard Venuto

My vehicle broke down on a mountainous road. I called Garrett Ingram towing and Garrett dropped…read moreeverything he was doing and came out and rescued my vehicle. Top notch customer service.

Our go-to local tire shop. The staff is always more than willing to help with whatever you need,…read moreincluding when competitors say "we aren't able to do that". Whenever we buy tires this is where I go to either order them or at least have them mounted and balanced. Fair prices and they stand behind their work with free (I tip the workers instead) maintenance type services.

For 27 years Mile High has been our reliable service for tires and more. The crew works hard in…read moresummer and winter bringing honest pricing and honest solutions. They DO NOT work on commission so do not push repair work. Kim is the owner and is always available and working with the crew.

Except when we are away from home we always have are 3500hd GMC serviced at Hall. We have always…read morehad great service at fair prices done by quality techs. Our Service Advisor Jordon does an outstanding job making sure our needs are completed in timely manor. Jordon knows what we are looking for and what we expect. Thanks Jordon and crew, another great job do right. Ps, thanks for the complimentary wash job. Jay & Connie

I went here looking for a car for a family member. So I walked the lot and saw a few that were of…read moreinterest but I decided I better wait until my husband could come look as well. I didn't want to waste anyone's time. As I was looking, I had someone(Owner maybe. Sorry, can't remember name. I want to say Jeremy but I could be wrong) come out and ask me what I was looking for. I told the person and he said " I have one over here that would perfect. " It was a Honda sedan and it was halfway under a 10x10 canopy and kind of blocked buy some cars in lot and looked like it needed to be completely rebuilt and the window said "Mold" He told me to ignore it and they would get it to driving condition. He also said" once we do the fixes it needs it will go up in price" That car is still on the lot and looks like they do "their fixes to it" So be careful and make sure you take any car from this lot to a mechanic and body shop because he told me it was a clean title and it, in fact would not be a clean title if he reported the fixes to Carfax. Of course it will be a clean title if you fix it in house and don't report it. He said the fixes were minor and they in fact were not. The car looked like it had rear-ended someone and spray painted. Also, he definitely would let the cars sit instead of moving on their prices. Even if you pay with cash. I have seen the same cars their for over a month and still the same price. good luck and happy car shopping!

Our adopted son was stranded on the side of I-5 outside of Eugene. He blew a tire. He didn't have…read morethe means to get help. We contacted our local Les Schwab in Lakeview, Oregon. Our local manager Kerry Rucker was able to contact the local manager at this store, Kevin Johnson, who went out of his way to get him back on the road and mobile again. As usual Les Schwab went the extra mile to get someone back on the road!

What happened here? The new manager has run this place into the ground! All the good employees…read moreare gone. When you go in it's clear the new management doesn't care, customer service has gone from the old Les Schwab way to sometimes you walk in and don't even see a soul running the counter, the new help doesn't seem to know what they are doing. Bay's are empty, not sure where the employees are at? Is this store getting close or something? This place used to be really dialed in, but I won't be going back. Around town a lot of buzz about how this place had turned around in the last few years and all the sudden it's going downhill again.

Excellent service performed by an extraordinary driver and who expertly towed my vehicle placing it…read moreexactly where I wanted under difficult circumstances.

They went above and beyond to get my Audi Q7 unstuck from a snowy ditch. They were quick,…read moreresponsive and creative to get the job done. It has been a long week of heavy snow in Jackson County and I'm sure their team has been working a lot of overtime, so I appreciate that they were able to get my car out.

We had triple a tow us from cedarville to alturas because we had a flat, and we're going to put our…read moresnow tires on, they flat out refused to serve us, so we went down the road, and they put 2 snow tires on the back and even explained why they couldn't be on the front wheel drive, and put the back tires on the front, all for 62.00 ty less schrwabs. I don't understand why she was so rude but I will never go back

On or about May 8, 2020, my 2002 Mitsubishi broke on Highway 395 - 900 miles from my residence…read more Pioneer Towing was timely, professional, and very helpful So when the Recommended Alturus Tire and Auto Repair in Alturas, CA to repair my case, I contacted them on a Saturday, May 9, 2020. I was told Pioneer knew where to drop the car and keys. I was given a 10:00 a.m. appointment for Monday, May 11 and assured an estimate would be performed at that time. On Monday, May 11, I was given the run around. I was able to get an estimate on Tuesday, May 12 and authorized the work, totalling $540 be performed. The labor estimate was only 3 hours and I was told the vehicle would be ready by the close of business. At the agreed upon pickup time, I was told they had to order parts and they would be in in a day or two. Two days latter, I confirmed that parts were in.\ Through May 18, I kept being told to call back. I ultimately had to rent a car and drive to San Diego, as repairs were not performed. I was assured I would be called when the work was completed. I contacted Alturas Tire and Auto Repair from San Diego on May 21 and May 29. I relayed I would be picking up my grandson in Alturas on June 5. I was assured my car would be ready by June 5. On June 5, 2020 I found my vehicle in the weeds behind the shop. No work had been performed. It was blocked in by other vehicles. I was told Rusty was handling the repair and would be in between 2 and 3 p.m. I called shortly before 3 p.m. and was told by a different person that Rusty was home sick. I relayed that I was told he would be in between 2 and 3. I was then told to call back at 4:30 p.m. and maybe Rusty would be there. I was upset and asked what was going on, it had been a month and over 3 1/2 weeks since the parts were in. I confirmed it would only require 3 hours of labor to repair my car. I asked and it was confirmed that I was on a back burner and they would repair it when the got around to it and felt it. I inquired so, are you saying if you get around to it in the next year or so you will repair it - if not it is my problem I was told that's about it. I advised that I would need to pick up the car on Monday and remove it from their shop for repairs. I called back at 4 p.m. and talked to the lady I usually talk to. She told me she had the man answer because she saw it was me calling. She lied and said she heard what he said, and he never said I was on a back burner or it would be repaired when the got around to it. I repeated the actual conversation and she said "well that is not what he meant." He meant we do what we feel like and your not going to control us. I asked why they were treating me the way they had. She said she was not going to talk to me any further, pickup my car if I want to. I inquired about the two tows - while paid by AAA, they came off my account and are valued at over $200 each, leaving me with only 1 tow through October, as well as mistreatment. The lady told me they go through his all the time - with multiple people and nothing would come of it. Apparently they treat multiple people with intentional fraud by promising to perform repairs then not doing so and think they are above the law - as well as any moral or ethical behavior duties to those that rely upon their representations. I was told there is nothig I could do nothing about it. It was also falsely alleged that I had signed a work order with listed no date the repair would be completed. I authorized repairs telephonically. Any omissions from any work order was done maliciously by Alturas Tire and Auto Repair as they treat the consumer in similar fashion as I was treated "multiple" times. Prior to June 5, I was patient and attempted to be flexible - in spite of multiple damages being inflicted do to broken promises - i.e. delayed travel, two tows, rental car to get back to San Diego, private transportation to Susanville to pickup rental as public transportation was closed (COVID-19), etc. Following the June 5, 2020 broken promise I had lost my patients - the Office manager thought I was renting a one way rental to pickup my car and grandson and assured me the vehicle would be ready (instead I drove up in another vehicle - otherwise we would have been stranded because, in spite of a promise to do so, they did not feel like fixing my car yet.

I had got windshield wipers when I got my new tires end of Feb used them 3 times since went to…read moreclean the dew off my windows and one flipped off broke the clip went to schwab to see if they help or replace and received a No with no offer of assist to see if it could just snap back on 30$ wasted went to car quest got one for 8$

Service is horrible, no one comes out when you pull up, you have to have an appointment for…read moreeverything, tires rotated, tires balanced ect, I would drive to Merrill there service is excellent, no rude receptionist like Alturas, I was able to get my tires rotated and balanced in 20 minutes, would of took me 2 separate appointments and hours to get it done in Alturas.

"I didn't know you were a tire expert" is what Robert (the manager) said to me when I called to say…read more that my pick up was not driving right after they put two new tires in the back end. I went in because I needed one new tire and they told me I needed two. Two tires for my Ram 2500 even though I had a brand new full sized spare tire of the same type as the rest of my tires (Michelins) and really only needed that on, and a new spare tire (because my spare could have been used). Domenic who helped me was nice, so I asked Robert to talk to Domenic and Robert told me he was not there but had driven to the next town (30 minutes away). I turned around and drove back, and guess who helped me? Domenic!! Wow. Les Schwab has really gone down hill. The discourtesy from Robert made me feel stupid. I already felt taken advantage of for allowing them to sell me two tires when I only needed one. I do t know if it was the different tread or what, but the minute I was at highway speed (55 mph) and took a bend in the and the back end felt squirrelly. I went back and Domenic he wouldn't put my spare Michelin on because he said it was a 2000. So I went to Basin Tire in Klamath Falls where they sell Michelins. At least they let me return the tires.

During a recent road trip from Reno to Bend, I got a low pressure tire light half way in the middle…read moreof no where. I was able to make it to this Les Schwab location and they quickly diagnosed nothing was wrong, found no tire punctures, reset the tire pressures and reset the light. I was grateful for thier honesty and promptness to get me back on the road with no charges.