We would give him 10 stars if we could! I am sure there are…read morea lot of good realtor out there....But, If you want the one that goes above and beyond the call of duty, who's responsible, timely, make you feel like you are his only client.... Who listen and bring you back to your priority over and over again, who want to see you and your family in the right house in the right communities and knows how to take the stress out of the process....only Basel Tarabein will do!!!

For Realtor Brendan McNab…read more 1912 Prairie Square in Schaumburg. I spent two hours on this showing. The listing photos do not match the unit, and it looks like the condition was hidden on purpose. -Baseboards heater were hidden in the photos -The dining room and living room have two different floors, which the listing doesn't show -The kitchen countertop looks like real stone in the pictures. In person it's a cheap sticker -Missing kitchen drawer -Stained kitchen ceiling -Fake wall over kitchen sink -The listing makes it look freshly painted. It isn't. Wall color is painted over the original white baseboards -The floors are damaged and in poor condition -The primary bedroom has two different wall colors. photos show one solid color - The master bathroom has old tile. listing photo shows hardwood I look at properties all the time as an investor. This is insulting. If it's an investment property that needs work, say that. It's not hard. Wasting two hours on a listing this far from reality is how you get a reputation you don't want. Do better.

Susan is awful. The lease is ambiguous and does not include for allowances for quiet hours. I dealt…read morewith two noisy upstairs neighbors. The floors are paper thin at 459 W Briar and you can hear everything. I complained and the next weekbI got a letter that my lease wasn't being renewed. Mind you I'd lived there for 5 years and always paid my rent on time. Also the building is not being updated where our rent money goes is a mystery. They have the same three useless washers and dryers that were already old when I moved in. The only bright spot is Nadeem the building engineer. I warned you don't rent with them.

In Fall of 2019, I moved into my current apartment. My apartment building does not have parking,…read morebut the building next to me, operated by J. Caren Real Estate, does. I noticed they had plenty of empty spots, so I asked if they would consider renting me a monthly spot. They agreed, and I have been a responsible neighbor paying my monthly bill ever since (it's now 2025). I was always well aware that they would always need to prioritize tenants, and that it could be a reality one day that they'd need that spot. That, however, is not the issue at hand. Some time around Nov 2024, a new tenant started parking to my left. They were CONSISTENTLY an issue. Parking crooked, parking in my spot, parking over the line, etc. I complained to them numerous times, because once they park weird, then I have to and so does the next person, etc. It was never a big issue because the spot at the very end of the line (which is right up next to a telephone poll) had always been empty so we had some leeway. Beginning of Feb 2025, someone started parking in the very last spot next to the telephone poll. Thus, everyone must park perfectly so that person has room to park. One day I'm pulling out from my spot and am stopped by the building manager. He starts saying that I need to park straight so other people can park straight. I kindly explain that of course I always do my best to park straight, but the tenant next to me is notorious for not, so then my hands are tied. He kept saying "I know, but YOU need to park straight" as if I was the issue. This went on for over 5 minutes, with him blocking my car, putting his hand through my window and verbally harassing me. He then threatened to call management and have my spot taken. I reported HIM to management. I can't explain how violating that was, especially since I have been a respectful parker for 6 years! I have never had a complaint once about my parking. Since the new tenant came, I have a camera roll FULL of photos of the actual parking culprit, and I can't even tell you how many countless photos there are of that person parking like a complete jerk. I soon get a call that my spot is terminated. I explain the situation - they said nothing of the fact that I was harassed. Susan Caren, who I spoke with, defended her employee's inappropriate conduct. I asked her directly if my spot would have been taken had this incident not happened, and in one breath said both "well no but we need to prioritize our residents". Which as I said at the beginning, I understand you need to prioritize your residents, but also your residents are the ones not parking correctly. If it was truly that and not caused by the incident, I would have received an email or call without being harassed by the building manager. Also, for a woman to dismiss another young woman who said she was harassed by your middle-aged male employee without even an apology for his behavior is a disgusting business practice. As of March 1, I have been parking somewhere else and have noticed my spot has NOT been filled by anyone else, so seems like they didn't need the space that badly to me. Don't deal with these people if you care about doing business with companies that actually care how they treat people!

I worked with Ela Moskovich on finding a rental and she was very knowledgable and caring to what we…read morewere looking for. She always took everything a step above and treated us like we were friends rather than clients. I would highly recommend her in finding a place to rent or purchase. She helped us above and beyond just finding a place to rent and we love our new place.

Very unprofessional and rude behavior I experienced during a buying process. These people won't…read morehelp when you need them most. Once contract is signed, and once they know they will get the commission they won't listen to you or care about you. The managing broker Marina Bekker's behavior was so unbelievably ruthless.

I wanted to sell my property but it needed much work and I was not sure how to proceed or what my…read moreoptions were. A friend of mine said that he had a similar situation and was able to get help from the Freedom Real Estate Experts team. Not only were they able to help me resolve my situation, but they explained and simplified all my options. They were able to help with all the repairs it needed and were able to find a buyer that paid more than what I was expecting. I highly recommend them, they are amazing, responsible, reasonably priced, very experienced, and saviors.

My husband and I worked with Mike in the spring of 2013 when we decided to sell our condo in West…read moreLakeview and move to Michigan on a relatively short time frame. Up until this point, all my experiences with real estate agents had been somewhere between horrible and mediocre, so I was dreading trying to find a new agent to help with the sale. A friend put us in touch with Mike and we were so happy to find that he not only seemed extremely knowledgeable and professional, he was also a really likeable person - very genuine and easy to deal with. I really appreciated the way that he advised us on his opinions and provided guidance but also was not too pushy and was open to letting us determine the route we wanted to take in terms of pricing our condo. Throughout the sale process, Mike went above and beyond for us. He made himself very available, even though it was a busy time for him, and always tried to be as flexible as possible when scheduling showings (working around our daughter's nap times, etc.) He's very trustworthy and was always considerate enough to let us know in advance if he would be out of town and to coordinate with us regarding which co-worker of his would cover showings in his absence. With all the real estate agents in Chicago, I felt so lucky that we connected with Mike and finally had our first good real estate experience. I highly recommend him! (Also, the photographer he worked with did an amazing job - I couldn't believe how great our place looked in the photos and online virtual tour!)

My wife and I had to move quickly for work and did not have much experience with selling a condo…read more We were referred to Mike by a friend of ours that had used him in the past. Mike went above and beyond in every aspect of his role. Since we were running the process from out of town, Mike handled every detail. He worked closely with the vendors to clean and fix the place, took amazing marketing photographs, and held our hands throughout the contract negotiations. He made sure both sides of the transaction stayed on track throughout the process with constant diligence. Mike was incredibly professional and knowledgeable regarding every aspect of the deal. I would absolutely recommend his services.

Do not rent in the Ontario Plaza building at 10 E Ontario St in River North. Living here has been…read morenoting but a headache and I do not recommend it. First, the air conditioning does not work. Management is constantly send out updates saying they're working on it and it was never repaired during my 2 years in the building. I had a corner unit that doesn't receive good airflow, so the apartment was regularly in the 80's and 90's inside the apartment during the summer. Second, maintenance is awful. The A/C unit above my apartment leaked and flooded my bedroom. It took almost two months before the hole in the ceiling was repaired. I'm addition, my bathroom flooded from a pipe backup (!), leaving an awful smell that maintenance insists doesn't exist. Third, the wiring in the building sucks so my electric bill maxed out near $400 in December and January. NRS insists that this isn't their problem and refused to reimburse me for any portion of the bill. Finally, they refused to negotiate the final month (despite no air conditioning in June and the fact that I moved out early) and sent my account to collections, damaging my credit. Overall, the experience with this building was terrible and NRS did nothing to help or make it better. I would give zero stars if I could The view is nice tho.

It has been a pleasure working with Jennifer. She is always available to take care of the issues in…read morea timely manner. I highly recommend her.