Jason Olsen with Phoenix was amazing stepping me through the horrible process of insurance renewal…read moreincluding home, auto and umbrella. I had been working on it for weeks with other agents and it was a horrible experience. Then a friend recommended Jason saying he was so knowledgeable and helpful. Thank God i reached out to him. Jason was able to take care of everything in a day, got me the best (CORRECT) coverage AND saved me a ton of money. I cannot recommend enough!!

Jason at Phoenix Insurance was incredibly helpful and awesome. I was having issues with my…read moreinsurance company of 20 years raising my rates super high and not communicating well. I was reluctant to leave and felt overwhelmed. Jason handled everything right away and helped me find better coverage at an affordable price without any extra stress. He worked around my schedule and made it easy to get in touch with him. I felt treated like a human, not a number. I am so grateful for him and the people over at Phoenix.

Katie has outstanding knowledge of her business and was a pleasure to work with. She makes sure…read morethat you have appropriate coverage at the best price. She saved me money from my previous insurance carrier.

Everything about this company is bad. First it was the quote…read moreand insurance selection - pricey and not the best one Then it was trying to reach them - very long hold times with no response, and emails going unanswered.

I have had the pleasure or working with Jerry for about 26+ years to date. He has been a great…read moreagent and kept a solid team always willing to answer my many questions. Jerry provides updates on my policies regarding any changes I may need to be aware of. He has kept my family comfortable for each and every auto/home claim encountered to date. When I personally go into his office for our annual policy reviews, he often shares his catch of day from his recent fishing escapades. You can count on Jerry and team as he stays current and will be there if and when you need him.

Just switched to Jerry from a competitor. He and his team are very professional, approachable and…read morejust plain nice. We were set up and ready to go in a day. He personally answered all of our questions and took time to explain everything. We are very happy we made the change and would not hesitate to recommend Jerry and his team to others. Great company and great rates as well.

I am not a AAA member, but was in need of an international driver's permit…read more I did call ahead to ask questions prior to arrival. Showed up to the establishment with no appointment and presented my driver's license and passport photos. The representative processed my paperwork and we were done in approx. 15-20 minutes. In total, it was $20 for a 1-year international driver's permit (no credit card fees). It was easy peasy!

If there was an option for "0" STARS, that would be a more accurate rating of my experience. I went…read moreto AAA for an IdentoGo fingerprinting. But on the outside of the building / storefront, there's nothing to indicate that IdentoGo is anywhere to be found. And inside, there's no IdentoGo logo anywhere. I tried calling to confirm their location, but no one would answer the phone. I was told that since I arrived 4 minutes late, I would have to log-on and reschedule. Don't go here for fingerprinting.

I've been using Kim for maybe 2-3 years now but seems like forever lol…read moreShe has given me cargo and insurance for my moving company, Coi insurance for my office and insurance for my personal vehicles. She's definitely my go to lady and I highly recommend her! I've even met her in person. Super friendly and personal, super professional and her office was so nice and put together. Thank you Kim for everything.

Kim amazes me. She works so hard for her customers. If you want someone who will go the extra…read moremile to make sure you get the best insurance for your needs, at the best prices, look no further! She really goes to bat for you all the way!

Today I had such a great experience with the agent Stephanie she was very helpful when I was having…read morequestion regarding my policy.

From the owner: For more than 50 years, your local Acceptance Insurance agents have been finding cheap car…read moreinsurance options for people just like you in Addison, Texas. Whether you're driving record is perfect or not, we've got flexible, customized options to fit your needs and your budget. The best part is we shop for you. We compare multiple insurance quotes for you. We provide you several affordable car insurance solutions - regardless if you have accidents, tickets, even a DUI. Our agents live where you live and offer more than just cheap auto coverage in Addison, Texas, we also have low-cost renters insurance, business insurance and more in Addison. For the cheapest car insurance, call your Acceptance Insurance.

I was helped by agent Kelly Points with Aaron Augustines Allstate office. He helped me switch over…read moremy Auto, renters, and personal article insurance in a super timely manner. It also helped that he saved me a good amount of money per year on my premium. I recommend this office for insurance, but I have an even stronger recommendation for the agent Kelly Points!

I have been a loyal Allstate customer for over 20 years, and I cannot say enough about Aaron…read moreAugustine's insurance team. Every member of the team provides exceptional, next-level customer service. I recently worked with Cameron Brewer, who helped me add coverage to my policy. She made the entire process seamless and explained everything in a way I could easily understand--even though I'm not well-versed in auto insurance. Cameron was incredibly patient, always available when I called, and ensured I felt confident about my coverage. If you are looking for an Allstate agent who truly cares about their clients, Aaron Augustine's team is absolutely the way to go. They make insurance easy, professional, and genuinely pleasant.

I had a terrible experience with them. I was in a wreck (not my fault). So the other person had…read moreliberty mutual insurance. They would not communicate with the place I took my car in a reasonable manner. They were not going to pay the entire bill even though park place did everything they asked of them. I would never use them for any insurance. Beware!! They are terrible!!

I have a home owners policy and filed a claim after our roof was damaged in a storm, they never…read moreacknowledge the claim and ended up having to spend hundreds of thousands in court to recover partial amount. Still a huge loss, insurance is NOT WORTH IT, never buy insurance from these guys.

Geico is trash! Their rates are high. I haven't had an accident since 2002. I was 22 at the time…read more Driveeasy is a joke. I only got a 2$ discount. One month it's 202$ then 204$, then 207$. Absolutely ridiculous, I'm done.

I was with Geico Insurance for 16 years. Never had an accident, never get a penny back from all…read morethe money that i paid for all those years. Even worse. They double my rate. So, I did find another Insurance for half a price that Geico. Now, I am getting prices and gift cards. And I only had been with them for a couple of months. They really care. AAA is the best. I recommend it. Highly.