Awesome place to get part items like balloons,pinyatae,plates,cups,ect…read morePlenty of parking.Friebroy employees

To celebrate my father's upcoming birthday, my sisters and I hatched a plan to throw a surprise…read moreparty for him. Typically, my sisters handle the bulk of the logistics related to decorations, but given the ample time afforded by my retired-bastard schedule, I offered to pick up a few of the requisite decorations in addition to my straightforward duty of simply procuring food and/or dessert (typically Mitchell's ice cream ). My original plan involved simply obtaining the desired balloons and dessert plates from a local Party City store. My detachment from the party-setup scene was made evident by my sisters who informed me that the local Party City stores had been shut down a while ago. My sisters informed me that I could go to the Diddams store located in San Mateo (a 20 minute drive from my home). When I arrived, I was greeted by SEVERAL staff members with a VERY friendly "hello". While attempting to track down and consider options, I was assisted by two representatives working on the floor, Aricela (sp?) and Jairo (sp?). Aricela was extremely PATIENT and KIND in providing assistance tracking down several items. Jairo was FRIENDLY and HELPFUL in his numerous attempts to check the storage area for a couple of things that were unavailable on the display cases. At the counter, Jose was very COURTEOUS and PROFESSIONAL in preparing the balloons that I purchased and in ringing me up to finalize my transaction. Side Note: I ended up having side conversations with Aricela, Jairo, and Jose as they were all extremely FRIENDLY and, not surprisingly, very KIND in indulging my desire to practice my green-belt level of Spanish EPILOGUE As things turned out, I returned home to find that the top layer of a stacked set of balloons I purchased completely deflated by the time I arrived home. I ended up returning to the store to inquire about how the issue could be remedied. As luck would have it, the store manager, Jason, was present and he was able to quickly address the issue by allowing me to simply grab a pre-constructed version of the balloon stack without question. The timing of my return was quite fortunate in that I was able to introduce myself to Jason and inform him, face-to-face, of the COURTESY, PATIENCE, and KINDNESS extended to me by several members of his team. KUDOS to Aricela, Jairo, Jose, and Jason - keep up the great work in providing EXCELLENT and FRIENDLY service to all your customers!

A wonderful and diverse set of costumes for many occasions. Cost is very reasonable. From baubles…read moreto full blown period ensembles.

Going forward this year early had a Phone Conversation with Mark for 5-10 Minutes bout getting…read moreSanta costumes for me and the ladies for the Holiday toy drive event as we're hoping early on it this year in getting things done Mark never disappointed on anything. Haven't bought anything yet still getting the sizes but Mark was willing to get all Christmas costumes for me and ladies for our Holiday toy drive it's only August I'm bout supporting small and shopping local business as I've have for many years

Went in today to try on wigs for the very first time. Philip helped me and is just wonderful. He is…read moreknowledgeable, professional and very patient. He will not try to oversell and was very happy to let me try on as many as I wanted to. I'm not ready to buy one yet and he was ok with that. I was very appreciative of all his expert advice. Thank you Phillip!

With Covid and limited access to stylists, one must get creative! This amazing shop offers…read moreextensions, toppers, wigs, and more...whether your need is due to Covid, thinning hair, medical reasons, etc.. The owner, Philip is clearly an expert and an artist, and is simply amazing in this field. I made the mistake of going somewhere else first. Thankfully, I found Beauty Atelier and this business far exceeded my expectations. I wish I'd gone here first!

A place where kids flock to buy penny candy should not have a five dollar credit card minimum on…read morepurchases! This is ridiculous!

I was shopping in the store a few days ago and I heard three employees talking negatively about a…read morecustomer that was coming to buy needohs. They said she was a complainer and were going on and on about how she probably never set foot in the store before this. It was very unprofessional and made me feel very uncomfortable in there. There is a sign on the door that says to 'buy local' but this experience made me question continuing to shop here. This happened days ago but the experience has been on my mind so I felt like I needed to write a review about it. To prevent other customers from feeling uncomfortable.

Bought a costume here a few days ago, tried it on at home and it was too big so I came in to…read moreexchange it for the same costume, but in a smaller size. I went up to the register (only one cashier working at the time) and he was just sitting there on his phone and I think he had a friend who wasn't working there sitting in front with him because she did not have on a nametag or uniform + she was just playing on her phone. I had to wait a few minutes for the cashier to get off of his phone and do the exchange. The entire time he kept chatting with his friend about messages sent in a group chat.

Nico and Diana at this location are incompetent in their jobs and both do not know the meaning of…read more"exclusions." I went in to purchase am Elmo costume and wanted to use a coupon that specifically says in stor or online (take20) one single item. Diana tells me that it doesn't work on costumes and is only for the jumping spider and other electronics when it specifically says that it excludes these items...she read it 3 times, she doesnt know what the word exclusions means. Then Nico, who seemed to have an wgo,comes to read the coupon and comes to the conclusion, "well it doesn't work" without even trying it! I am assuming he wasn't able to comprehend the coupon details so took the easy way out. Whats he have to lose, he just works there and cares less about company loses. I recommend trying a store with employees who have a bit more work ethics and aren't incompetent (in many things).

12 for $12 balloons. I ordered for 12 pm pickup, but checked if they were done earlier (10:30 am)…read more You have to grab your pickup slip by the front door before checking out.

Experienced GREAT customer service in the framing department. I brought in a piece of art work to…read morehave floated on a mat.. Josephina was beyond helpful and great suggestions with colors of matting and is very experienced at matting and framing.. must say was a very pleasant experience...very pleased ..,

The staff here are always so friendly and helpful. I'm an avid knitter so I shop here alot. I love…read moreall of the holiday decor they have in this location. Huge selection of fabric. I'm not a sewer but if I were this would be my go to. Great yarn selection and pleasant shopping experience.

For all your crafts and fabrics needs love love love this…read morelocation Keenan and Sofia were very very helpful and very sweet and knowledgeable Over all 5 stars

PROS: The costumes arrived on time and were in very good condition. The customer service that I've…read moreexperienced from Desired Effects was top-notched. Prices were very reasonable - especially for the quality of the costumes. I highly recommend this costume rental house. CONS: none.

One of the worst sound companies I have ever worked with. Our band had no monitors and our lead…read morevocalist could not hear himself. The band has a huge following and it made us look really bad and also the Lafayette Art and Wine festival. The sound the audience was hearing was muffled and after listening to friends' posted videos of our show today - lead vocals were almost not there, keyboards blasting loud and no guitars. This is the most unprofessional sound company. They have no business doing sound for a big festival. Maybe a backyard party would be ok

Some places just become part of your story…read more I grew up coming here, and now I still stop in whenever I can. The nostalgia hits the moment you walk through the door. It's more than a candy shop -- it's memories, tradition, and community. Bring your family, bring your kids, and get a taste of old school Burlingame :)

I really wish I knew about this place sooner. only discovered it with the need craze. but this…read moreplace is truly a hidden gem. the owners are super friendly and they have such a good assortment of toys and candies. on top of that they knew how to manage the crowd during needoh releases and they do not tolerate line cutters.

He called earlier in the day to introduce himself, and although he hit traffic, he was…read morecommunicative throughout and kept me posted with regular updates. The duo, spider-Man and Black Panther, were great with the kids and kept them engaged through superhero training, storytelling, tattoos, stretching exercises, and Spider Man kicks. Their energy, communication, and interaction with the children made for a very positive experience.

Had Jasmine come for two hours, was unprepared for the party had no games ready. Face painting was…read moreso bad that all parents later said, how it made their kids look bad. Quite said with her performance also on the email the sent"kindly not their performers are not trained for face painting, they don't do anything they promise! Stay away from this company!