Excellent service! Michael came out to where I broke down and diagnosed the problem within 15…read moreminutes. This was a Sunday so we had to wait for the right parts store to open on Monday. Michael gathered up all parts and brought them to repair my deisel truck. It took him a few hours to repair the truck. He works very clean (no mess left behind) and he's an honest certified tech mechanic. Would highly recommend. If I ever need work done in the Tucson area again, I will call FHJ first! (And request Michael)

All my repairs to my Dad's old truck were taken care of thoroughly and professionally while I was…read morein the comfort of my own home. It was a pleasant and fair experience! Thanks, FHJ!

Honest mechanic . Was looking for a ppi, and I'm out of state . Took good pictures and notes. Spoke…read morethe mechanic about the car and his opinion . If I lived in that state I would take my car to him.

Door repair on driver's side was outstanding. Service professional did an excellent job. Positive…read moreattitude. Highly recommend!

I have a high-mileage 2013 Jeep Wrangler Unlimited Rubicon that started getting the classic…read more"Pentastar tick." It needed new rocker arms and lifters. Zacks Garage scheduled me in and did a great job. The team was professional and accommodating. They really went the extra mile to make sure my Jeep got back on the trail. Thanks, Zack, Mark and the rest of the crew!

The guys here were quick and efficient. I arrived and within minutes, they had my car up on the…read morerack, servicing me. A little pricey in my own opinion, but I feel they're very trustworthy and serviceable.

I took my Alpha Romero to Danny's shop because it needed a new turbocharger. Danny was incredibly…read morehelpful and worked with me and my insurance company to get the job done. I'm so grateful to Danny and his team for their assistance. Now, I have a much closer place to take my car instead of having to drive all the way to Phoenix. The prices are fair, and the customer service is excellent.

Dishonest and unprofessional! Could not diagnose the start up problem with our Chevy truck properly…read moreand then charged nearly $200 for wrong advice, no solution and refusal to uphold 30 day guarantee. As if this was not bad enough when went to pick up our vehicle the mechanic would not give us the keys so as to charge us a daily storage fee! Do not go to J's garage if you have a issue with your vehicle! I guess we should of noticed something was up by the number of vehicles in the fenced in lot. J is in the business of hustling hard working people out of their money and vehicles!

took my mercury grand marquis in for a engine miss...needed a tune up...work completed.. great…read moreprice..expert service...nice people...big friendly dog named Ben..

Expensive but decent work. Biggest problem not keeping me informed when a worker's mistake caused a…read moreserious delay. One of those situations when the other person doesn't stop to think you may have alternative ways to structure your time.

Pleasantly surprised, great guys, honest. Don't hesitate to visit these folks…read more SGB Tucson

Brought my trusted suburu in thinking I needed bumper fixed after a cross country road trip to…read moremove to Tucson. Through due diligence and expert mechanics, they found more than that. I brought carbon for service along my road trip and they did such a poor job!! Primarily Japanese auto service not only found what was wrong but fixed it quickly and car is running way better They recommended another reputable shop to address the front end body work as this type of work is another specialty. Joe explained to me using easy to understand language that was not too technical so I totally could understand what was goi g on I am having my wife bring her Subaru in for service and now think I found a good, honest decent shop for car issues

EDITED AFTER CORRECTIONS WERE MADE There was a subtle red…read moreflag within a minute during my first phone call. The person was pointedly irritated at my question regarding morning drop-off time. Dealing with the thick traffic to access the single lane drive into the parking area makes the scheduled times at the absolute worst traffic times - another big red flag. Our car had a power antenna that worked fine, before. In their zeal to take the car on a 10 mile test ride they broke the antenna taking the car through a car wash with the antenna still up. Not the sharpest tools in the shed there. NOW FIXED We dropped the car off with only 2 gallons in the tank. The out of gas warning light was not on. When we picked it up at 4:45ish the warning light came on when we started it, indicating it was down to about 1 gallon or less. A test drive is expected. Even a 10 mile drive is acceptable, especially if a system reset is needed. But when a customer drops off a car that gets so low its warning light comes on during "testing" then a reasonable, thinking ahead kinda shop would have or get a gallon of quality brand name Premium gas to add to the car and adding it to the final bill. Chris' excuse after phoning him was - we don't put any gas in anyone's car, it may not be their preferred brand or grade - as if they've gotten complaints of Shell or Chevron premium tainting some sniveler's quarter-tank of QT regular. As if... Chtis' lying became absurd as his story changed along the way. He nor the shop never mentioned the broken antenna when they called us at 4;15 to let us know it was ready for pickup. It wasn't until we had driven thru the thick and dangerous rush hour traffic outside their shop that Chris then tells us we could leave it for another day while they procure and install a "new"? or used antenna. Apparently Primarily Japanese isn't very familiar with the old adage: Honesty is the best policy. During our initial phone call I listed a few items I wanted inspected. Not one word was spoken nor written on the scant information printed on their scant receipt regarding any inspection(s); just a total fail in that regard. So asking for certain tasks doesn't matter with Primarily Japanese. They focused on the main maintenance task with zero regard for our request to check a few other things. Because of their dishonesty we now wonder if the initial main needed work was ever even performed. We are now forced to either take a few parts off to inspect the alleged new parts ourselves or hire a different shop to do post "repair" inspection. As a local business owner (with 100% five star reviews) I wouldn't dream or nightmare treating my clients the way we were treated by Primarily Japanese. Save yourself the time and frustration and go to any other shop, necause almost sny other shop wouldn't attempt to lie as much as Primarily Japanese lies. This review is being written early on "the day after" If Primarily Japanese and Chris are being forthright in their verbal promise to rectify the broken antenna today, this review will be edited to reflect their correction. Still though, no real apology from Chris, only laughter; likely and hopefully a nervous laughter at being caught lying. EDIT Joe the owner called us, discussed the issues and arranged for the repair today, the day after. He explained a few things more clearly than previous communications with the employees we had dealt with yesterday. Excellent speed in rectifying the broken antenna. Still, we were almost convinced every issue was our fault. There were lapses in communication between employees that are human mistakes. We aren't thrilled but satisfied the maintenance and repairs were done adequately. Overall, Joe made things right. His shop is capable and qualified and he strives to do honest and fair work.

Friendly, affordable, and always so helpful! As a woman it can be intimidating to walk into an auto…read moreshop alone, but this shop is super comfortable and personable. Highly recommend Gibbs!!

Gibbs Automotive is honest, reliable & conscientious in their work. I've been taking my cars to…read morethem for years & will continue to do so. ​

Amazing pricing, amazing service. Would definitely recommend to anyone looking to not get screwed…read moreover

By far the best mechanic in town in my opinion. Very knowledgeable, honest & knows what hes doing!…read moreNot once did I feel like he was trying to up a sale or give a service that I didnt need. Good honest mechanics are so hard to find. Highly recommend Lorenzo for all your mechanic needs!