DO NOT GO HERE FOR REPAIRS. Paid over $200 to have my bike running for the season, only to have…read morethem take almost a month to finish. no communication, they said they had to special order parts even though i brought the parts in. The parts replaced are broken less than a month after being replaced. I also paid to have brakes tuned and lost them 3 days later. They charge too much and cant fix the problem. Absolutely incompetent owners and staff. If you dont buy their $1,000+ bikes they dont care about you.

I really like the staff at the inside edge where I ordered and received my E bike and my E bike…read morecarrier (rack). I ordered my bike and my rack on July 1 and although I do understand that summertime is busy, I was told my E bike and rack should arrive within two weeks. It took three weeks for the delivery and it took another additional week for my bike to get assembled so that I could come pick it up, which was disappointing. Then another major disappointment, my bike rack arrived without all of the parts so I am unable to transport my bike using my bike rack. It is now been an additional four weeks while I'm waiting for this one part to come in and here it is September 4. Bottom line is is I'm not happy with customer service support! The bike rack should've been ordered with the correct parts and the staff did admit that they forgot to order the part that I needed so that I could secure my bike because it has fenders. I can understand forgetting once but now it's been an additional month with a bike rack that I cannot use because the bike cannot be properly secured. Then I was told that they would order it right away and send me the tracking number and have it shipped directly to my house and it's been over two weeks and I still haven't received the tracking number, so I don't know if the part has been ordered yet and it's on its way or not. Even stopping at the shop in personand asking did not net me any answers. Not impressed!

They have a great selection on lots of stuff for the outdoors including camping, hiking, skiing…read moreetc. I always enjoy a stop here when walking downtown Saratoga.

The salesman we worked with was knowledgable and helpful. I as hesitant and he encouraged me to…read moretry the product because it could be returned if it didn't work. "Just keep the packaging." The manager refused and was particularly nasty. We are regular customers and are disappointed that one nasty manager could turn us off to a store . Never again!! Buyer Beware of policies and if a product does not work !!!!

Very helpful customer service, wonderful pokemon selection. Great sports memorabilia and a wide…read morestock to choose from

It's a nice store. The employees are polite. Stuff is overpriced. The sports cards specifically.read more

Rudest sales rep I've ever met in my life. I believe he is the manager or the owner. Obnoxious,…read moresarcastic, condescending...I've never seen anything like it. I asked around after my terrible experience, and it sounds like others have boycotted the store because of how rude this man was. Products are fine but I wouldn't suggest anyone support a business like this where they can be so nasty to the customers.

The store, located inside Wilton Mall towards the Dick's Sporting Goods & Old Navy wing, has a…read moregreat selection of sports memorabilia and fan gear to pick from. They were still quite stocked on product just a few days prior to Christmas and had everything from signed collectibles to fan attire, decor, and accessories. Prices are about as expected for a sports memorabilia store; I got two NFL fleece throw blankets as Christmas gifts & it cost me $50+ after tax, so not the places to look for an I credible deal, but definitely a place to stop in if you need looking for team-specific items.

Associates weren't offering help, nor even offering a smile when I walked in. I work in customer…read moreservice, so it's instinct for me to greet everyone, & when I did walking into this Famous Footwear I just got a nod from an associate who seemed to be wearing a trench down in the front of the store as she paced back and forth by the entry. I came in looking for Converse sneakers because they're my go-to shoe, & I got 2 pairs here because prices were alright - one pair of high tops for $55, one pair of low tops for $50 - but received no interaction from any associates there until I went to cash out. Meanwhile where I tried on shoes, the middle clump of benches dead center in the store, was littered with other shoe boxes that hadn't been put back. One associate seemed to be trying to put some of them away, but still no acknowledgment from her either. If you know what you want, sure come stop here. But if you need any sort of help, go someplace else.

Seats to try on shoes are only in the center of the store located where the toddler shoes are kept…read moreso if you want to sit you have to do it in the middle of screaming toddlers. Waiting in line to check out and another employee comes to help us but the woman currently running the register sent him away mumbling about she wanted him out on the floor. When she finished with the customer in front of us she actually WALKED AWAY after sending the other employee away. Will NOT be shopping here again.

Sporting clothes and goods galore here. They sell the equipment and the clothes to go with it…read more And of course the shoes and socks too. I liked it, but didn't find anything in my size.

Very disappointed in how my board was waxed. I had a scratch on it and asked for the board to be…read morewaxed and for them to fill the scratch. They charged me $42 and didn't even fix it. There still was a piece hanging off of the scratch, it wasn't even properly waxed. When I received my board for pick up it barely even looked like it had any maintenance done to it. This place is a rip off, better off going somewhere else. They also got rid of military discounts, they had it last season in 2024 and this year they didn't. Rather have gotten my money back because now I have to take it to a better shop that'll actually wax and fill the scratch which I asked this shop to do and instead they just take your money and don't do what they said.

I would give them 6 stars if Yelp let me. Alpine is by far the best ski shop in the area. Employees…read moreknow skiing, and they know the products. They spent a lot of time with me making sure I was getting the right products, and they never tried talking me into more expensive options. It seemed like they enjoy their jobs and love the skiing subculture. It is the polar opposite of a "big box" store. The building is charming, like an old ski chalet with a fireplace and a scenic view. The employees all seemed to be skiing experts. They got my bindings installed same day so I could hit the slopes tomorrow. My family and I will definitely be returning customers, and I recommend Alpine Sport Shop 100%.